THIS IS A SCHEDULED EVENT Apr <var data-var='date'>10</var>, <var data-var='time'>17:00</var> - <var data-var='time'>17:30</var> PDTApr <var data-var='date'> 7</var>, <var data-var='time'>15:53</var> PDT Scheduled - Mixpanel will be performing database maintenance on Friday, April 10, from 5:00 PM – 5:30 PM PDT (April 11, 12:00 AM – 12:30 AM UTC). During the maintenance, Mixpanel's Web Application, MCP, Query API, and Raw Export API may be temporarily unavailable. We expect no ingestion downtime and no data loss. We will post progress updates on our status page. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

Scheduled Database Maintenance

Mar <var data-var='date'>16</var>, <var data-var='time'>14:47</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>16</var>, <var data-var='time'>12:29</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>16</var>, <var data-var='time'>09:50</var> PDT Identified - Mixpanel is experiencing increased query latency for projects with EU residency, which may result in HTTP 500 responses when querying or saving reports. Projects with US and IN residency remain unaffected. Our engineering team is working on a resolution.

Degraded Query API Performance impacting EU Projects

Mar <var data-var='date'> 2</var>, <var data-var='time'>17:43</var> PST Resolved - This incident has been resolved.Mar <var data-var='date'> 2</var>, <var data-var='time'>12:08</var> PST Update - We have partially mitigated the issue and are continuing to monitor for any further impact. We are also actively working to address the root cause.Mar <var data-var='date'> 2</var>, <var data-var='time'>11:42</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 2</var>, <var data-var='time'>11:39</var> PST Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'> 2</var>, <var data-var='time'>11:37</var> PST Investigating - A subset of users are experiencing OAuth issues when connecting to our MCP server. We are currently investigating this issue.

Degraded MCP Availability

Mar <var data-var='date'> 2</var>, <var data-var='time'>13:53</var> PST Resolved - This incident has been resolved. If Mixpanel is still not loading, please clear your cache and cookies.Mar <var data-var='date'> 2</var>, <var data-var='time'>13:09</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 2</var>, <var data-var='time'>13:05</var> PST Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'> 2</var>, <var data-var='time'>13:00</var> PST Investigating - We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.

Error loading Mixpanel Webapp

Mar <var data-var='date'> 2</var>, <var data-var='time'>10:39</var> PST Resolved - This incident is resolved.Mar <var data-var='date'> 2</var>, <var data-var='time'>10:25</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 2</var>, <var data-var='time'>10:15</var> PST Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'> 2</var>, <var data-var='time'>10:02</var> PST Investigating - A subset of users are experiencing OAuth issues when connecting to our MCP server. We are currently investigating this issue.

Jan <var data-var='date'>30</var>, <var data-var='time'>18:41</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'>30</var>, <var data-var='time'>17:48</var> PST Update - Additional fixes have been implemented. We are continuing to monitor for any further issues.Jan <var data-var='date'>30</var>, <var data-var='time'>14:14</var> PST Update - We are continuing to monitor for further issues. We have identified that a subset of Cohort Syncs are still experiencing delays and are working to resolve these remaining cases.Jan <var data-var='date'>30</var>, <var data-var='time'>12:05</var> PST Monitoring - A fix has been implemented, and we are monitoring the results. Recurring cohort syncs should resume on the next scheduled run with no additional action required.Jan <var data-var='date'>30</var>, <var data-var='time'>10:39</var> PST Investigating - We are currently experiencing delays with Cohort Syncs to external destinations, including custom webhooks and engagement platforms. Our team is investigating the issue and actively working on a resolution. We sincerely apologize for the inconvenience and thank you for your kind understanding. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Delays with Integrations Syncs (Cohort Exports)

Jan <var data-var='date'>24</var>, <var data-var='time'>10:00</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'>24</var>, <var data-var='time'>08:28</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>24</var>, <var data-var='time'>08:02</var> PST Update - We are continuing to work on a fix for this issue.Jan <var data-var='date'>24</var>, <var data-var='time'>06:25</var> PST Identified - Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying or saving reports for projects with US residency. Projects with EU and IN residency remain unaffected. Our engineering team is working on a resolution.

Degraded Query API Performance impacting US Projects

Jan <var data-var='date'>21</var>, <var data-var='time'>12:48</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'>21</var>, <var data-var='time'>12:27</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>21</var>, <var data-var='time'>12:20</var> PST Investigating - We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.

Errors Loading Mixpanel.com

Dec <var data-var='date'> 9</var>, <var data-var='time'>03:55</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'> 9</var>, <var data-var='time'>01:05</var> PST Monitoring - Our Engineering team has identified the issue and deployed a fix - we will continue to review its performance and post another update if any instability reappears or when the problem is fully resolvedDec <var data-var='date'> 9</var>, <var data-var='time'>00:41</var> PST Investigating - We are currently experiencing query data discrepancies and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.

Query Data Discrepancies

Dec <var data-var='date'> 3</var>, <var data-var='time'>09:36</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'> 3</var>, <var data-var='time'>08:34</var> PST Monitoring - Earlier today, our SSO authentication broker experienced a service disruption that impacted users attempting to log in to Mixpanel via SSO. During this period, some customers may have encountered intermittent login failures or increased latency during authentication. Okta has implemented mitigations and reports that their services have been restored, though intermittent authentication issues may still occur as the system stabilizes. We are seeing improvement on our end and continue to monitor SSO login performance closely to ensure full recovery for all Mixpanel customers. We will continue to observe authentication behavior and will post another update if any instability reappears or when the issue is fully resolved.Dec <var data-var='date'> 3</var>, <var data-var='time'>05:54</var> PST Identified - We are currently experiencing login issues for users authenticating through SSO. This appears to be caused by an ongoing Okta service outage. Our authentication broker (Okta) is experiencing downtime, which prevents successful SSO logins. Okta’s status page: We are currently experiencing login issues for users authenticating through SSO. This appears to be caused by an ongoing Okta service outage. Our authentication broker (Okta) is experiencing downtime, which prevents successful SSO logins. Okta’s status page: https://status.okta.com/#recent

SSO outage

Nov <var data-var='date'>20</var>, <var data-var='time'>19:04</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'>20</var>, <var data-var='time'>18:36</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>20</var>, <var data-var='time'>17:56</var> PST Identified - We're experiencing elevated error rates for Query API requests, resulting in HTTP 500 responses for a small subset of users. Our engineering team is working on a resolution.

Query API Errors

Nov <var data-var='date'>20</var>, <var data-var='time'>16:20</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'>20</var>, <var data-var='time'>16:12</var> PST Update - We are continuing to monitor for any further issues.Nov <var data-var='date'>20</var>, <var data-var='time'>11:19</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>19</var>, <var data-var='time'>19:58</var> PST Update - We are continuing to work on a fix for this issue.Nov <var data-var='date'>19</var>, <var data-var='time'>11:10</var> PST Identified - The issue has been identified and a fix is being implemented.Nov <var data-var='date'>18</var>, <var data-var='time'>18:40</var> PST Investigating - We are currently investigating this issue.

Oct <var data-var='date'>27</var>, <var data-var='time'>08:34</var> PDT Resolved - This incident has been resolved.Oct <var data-var='date'>27</var>, <var data-var='time'>07:22</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>27</var>, <var data-var='time'>07:09</var> PDT Investigating - We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

Temporary Data Ingestion Delay for Projects with EU Residency

Oct <var data-var='date'>17</var>, <var data-var='time'>17:01</var> PDT Resolved - This incident has been resolved.Oct <var data-var='date'>17</var>, <var data-var='time'>15:55</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>17</var>, <var data-var='time'>15:47</var> PDT Identified - The issue has been identified and a fix is being implemented.Oct <var data-var='date'>17</var>, <var data-var='time'>15:24</var> PDT Update - We are continuing to investigate this issue.Oct <var data-var='date'>17</var>, <var data-var='time'>14:34</var> PDT Investigating - We're experiencing an elevated level of errors loading reports and successfully making calls to our non ingestion APIs. We are currently looking into the issue.

Elevated API Errors

Oct <var data-var='date'> 1</var>, <var data-var='time'>08:18</var> PDT Resolved - The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed.Oct <var data-var='date'> 1</var>, <var data-var='time'>04:55</var> PDT Monitoring - The Engineering team has released a fix for the issue, and we are currently monitoring. Imported events should now be processed normally, and all reports are expected to return to their usual state.Oct <var data-var='date'> 1</var>, <var data-var='time'>03:02</var> PDT Identified - We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored. We will provide an update once performance has returned to normal.

Elevated /import Delays for a subset of US Projects

Sep <var data-var='date'> 8</var>, <var data-var='time'>14:12</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'> 8</var>, <var data-var='time'>13:35</var> PDT Update - All new data sent to Mixpanel should be ingested without delay. Some older traffic from the start of the incident is still being processedSep <var data-var='date'> 8</var>, <var data-var='time'>12:28</var> PDT Monitoring - A fix has been implemented. We are monitoring the results and working through the backlog of trafficSep <var data-var='date'> 8</var>, <var data-var='time'>12:24</var> PDT Investigating - We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for a subset of projects. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we work to resolve this matter. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

Temporary Data Ingestion Delay

Aug <var data-var='date'>28</var>, <var data-var='time'>15:25</var> PDT Resolved - This incident has been resolved.Aug <var data-var='date'>28</var>, <var data-var='time'>15:19</var> PDT Identified - The issue has been identified and a fix is being implemented.Aug <var data-var='date'>28</var>, <var data-var='time'>14:39</var> PDT Investigating - We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for a subset of projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating the matter and working to restore real-time functionality as quickly as possible. We appreciate your patience during this time. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

Temporary Data Ingestion Delay for US Projects

Aug <var data-var='date'>22</var>, <var data-var='time'>15:05</var> PDT Completed - The scheduled maintenance has been completed.Aug <var data-var='date'>22</var>, <var data-var='time'>12:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'>18</var>, <var data-var='time'>01:29</var> PDT Scheduled - Mixpanel will be performing an ingestion infrastructure maintenance on Friday, August 22nd, between 12PM and 5PM Pacific Daylight Time (UTC-7). During the maintenance, US Projects may experience ingestion delay. We anticipate that there will be no data loss. We will post progress updates on our status page. If you have any questions, please contact support.

Scheduled Infrastructure Upgrade (US Projects)

Aug <var data-var='date'>11</var>, <var data-var='time'>06:50</var> PDT Resolved - This incident has been resolved.Aug <var data-var='date'>11</var>, <var data-var='time'>04:41</var> PDT Update - Mixpanel.com is up and running again. We continue to monitor the performance and its stability, but for now, we are not experiencing any further latency.Aug <var data-var='date'>11</var>, <var data-var='time'>03:51</var> PDT Monitoring - We're continuing to work together with the downstream provider and are seeing a recovery of the latency. Error rates for loading reports dropped to nearly 0. We are monitoring the performance for now and will update once the issue has been resolved completely.Aug <var data-var='date'>11</var>, <var data-var='time'>03:19</var> PDT Update - We have requested a capacity increase with the downstream provider. The latency remains high, but the loading issues occur only intermittently now.Aug <var data-var='date'>11</var>, <var data-var='time'>02:37</var> PDT Identified - We're continuing to see degraded query performance. The issues we're seeing are due to a latency with a downstream provider. The provider has been contacted and is investigating. We're continuing to work with our provider to resolve these issues.Aug <var data-var='date'>11</var>, <var data-var='time'>02:19</var> PDT Investigating - We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.

Issues with loading Mixpanel.com

Aug <var data-var='date'> 8</var>, <var data-var='time'>14:26</var> PDT Completed - The scheduled maintenance has been completed.Aug <var data-var='date'> 8</var>, <var data-var='time'>12:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'> 6</var>, <var data-var='time'>03:15</var> PDT Scheduled - Mixpanel will be performing an ingestion infrastructure maintenance on Friday, August 8th, between 12PM and 5PM Pacific Daylight Time (UTC-7). During the maintenance, EU Projects may experience ingestion delay. We anticipate that there will be no data loss. We will post progress updates on our status page. If you have any questions, please contact support. Please note: This Aug 8th maintenance window was originally scheduled for US Projects; however, this has now changed to EU Projects only. The next maintenance will occur on August 22nd between 12PM to 5PM PT.

Scheduled Infrastructure Upgrade (EU Projects)

Aug <var data-var='date'> 7</var>, <var data-var='time'>17:00</var> PDT Completed - The scheduled maintenance has been completed.Aug <var data-var='date'> 7</var>, <var data-var='time'>15:33</var> PDT Update - The web application (mixpanel.com) should now be recovered. Scheduled maintenance is currently in progress, and some functionality may be intermittently unavailable. We will provide updates as necessary.Aug <var data-var='date'> 7</var>, <var data-var='time'>15:11</var> PDT Update - The maintenance is ongoing, and you may experience issues loading mixpanel.com at this time. Our engineering team is actively working on it. We will post additional updates as the maintenance proceeds.Aug <var data-var='date'> 7</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'> 7</var>, <var data-var='time'>03:46</var> PDT Scheduled - Mixpanel will be performing a database maintenance on Thursday, August 7th, between 3PM and 5PM Pacific Daylight Time (UTC-7). During the maintenance, there may be a brief period where the Mixpanel Webapp may not be accessible, degraded Query API performance, and ingestion may be delayed. We anticipate that there will be no data loss. We will post progress updates on our status page. If you have any questions, please contact support. Please Note: The next maintenance will occur on Friday, August 8th, between 12PM and 5PM PT.

Scheduled Database Upgrade

Aug <var data-var='date'> 6</var>, <var data-var='time'>21:13</var> PDT Resolved - This incident has been resolved.Aug <var data-var='date'> 6</var>, <var data-var='time'>21:03</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'> 6</var>, <var data-var='time'>19:11</var> PDT Update - We are continuing to process the data backlog of merges.Aug <var data-var='date'> 6</var>, <var data-var='time'>17:38</var> PDT Update - We are continuing to process the data backlog of merges. We have made a lot of progress in processing the data queue. Thank you for your patience while we work on resolving this.Aug <var data-var='date'> 6</var>, <var data-var='time'>16:11</var> PDT Update - We are continuing to process the data backlog of merges.Aug <var data-var='date'> 6</var>, <var data-var='time'>15:04</var> PDT Update - We continue to process the data backlog. Delays with ID Merge can still be expected during this time. Thank you for your patience while we work on resolving this.Aug <var data-var='date'> 6</var>, <var data-var='time'>14:02</var> PDT Update - We are continuing to process the data backlog. At this time, more than 24-hour delays with ID Merge are still expected. Thank you for your patience while we work on resolving this.Aug <var data-var='date'> 6</var>, <var data-var='time'>13:09</var> PDT Identified - The issue has been identified and a fix is being implemented.Aug <var data-var='date'> 6</var>, <var data-var='time'>11:55</var> PDT Investigating - We are experiencing delays with ID Merge where it is taking more than 24 hours for identity management mappings to reflect their merged state in reports for US Projects. As a result, reports such as Funnels may show a decrease in conversion for the last few days. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Temporary ID Merge Delay (US Projects)

Jul <var data-var='date'>31</var>, <var data-var='time'>17:00</var> PDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>31</var>, <var data-var='time'>15:30</var> PDT Update - Mixpanel.com is operating normally and queries have recovered. Our engineering team continues to monitor the situationJul <var data-var='date'>31</var>, <var data-var='time'>15:20</var> PDT Update - The maintenance is ongoing and we have detected issues loading mixpanel.com. Our engineering team is actively working on it. We will post additional updates as our team continues to work on itJul <var data-var='date'>31</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>30</var>, <var data-var='time'>16:39</var> PDT Update - We will be undergoing scheduled maintenance during this time.Jul <var data-var='date'>30</var>, <var data-var='time'>13:46</var> PDT Scheduled - We are performing a scheduled database maintenance from 3PM to 5PM PDT on July 31st. There may be a brief ingestion delay via our SDKs, and intermittent errors in our [/import API endpoint](https://developer.mixpanel.com/reference/import-events). Possible difficulties in querying real-time data via our webapp are expected during this time. We will post progress updates on our [status page](https://mixpanelstatus.com/). If you have any questions, please contact [support](https://mixpanel.com/get-support). The next maintenance will occur on August 8th between 12PM and 5PM.

Jul <var data-var='date'>24</var>, <var data-var='time'>17:42</var> PDT Resolved - This incident has been resolved.Jul <var data-var='date'>24</var>, <var data-var='time'>15:06</var> PDT Update - We're continuing to work through the remaining backlog, and we've narrowed it down to a small subset of tasks. Our team is actively addressing these remaining items to bring everything to full resolution. We appreciate your patience as we finalize these efforts.Jul <var data-var='date'>24</var>, <var data-var='time'>11:17</var> PDT Update - We've made significant progress in addressing our backlog. The majority of tasks have been processed, with a small number still undergoing resolution. While most tasks have been cleared, a few may require additional time.Jul <var data-var='date'>24</var>, <var data-var='time'>09:32</var> PDT Monitoring - We are making significant progress on the backlog. At this moment, our estimated time for resolution is 1 hour.Jul <var data-var='date'>24</var>, <var data-var='time'>08:42</var> PDT Update - Our engineering team continues to work on the issue. We'll share an update as soon as we have additional newsJul <var data-var='date'>24</var>, <var data-var='time'>06:38</var> PDT Update - The team continues to work on the backlog. We'll post an update as soon as a reliable ETA is available on the backlog. Thanks for your patience.Jul <var data-var='date'>24</var>, <var data-var='time'>04:34</var> PDT Update - The team continues to work on the backlog. At this time we don't have a clear ETA to catch up on the delayed tasks. It's estimated to require a few more hours. We will keep the page updated once a very estimate is available.Jul <var data-var='date'>24</var>, <var data-var='time'>02:38</var> PDT Update - Our engineering team continues to work on scaling up our servers. At this time, we don't have a timeline to catching up with delayed tasks, but we continue to work and will post an update as soon as we have a trend.Jul <var data-var='date'>24</var>, <var data-var='time'>00:32</var> PDT Identified - We identified a Data Pipeline export delay affecting US-based projects. The underlying issue causing the delay has been fixed and we're increasing resources to catch up with the backlog. We'll post an update on progress as soon as we've seen a clear trend once the scale up is complete. Thanks for your patience.

US Pipeline Export Delays

Jul <var data-var='date'>17</var>, <var data-var='time'>13:00</var> PDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>17</var>, <var data-var='time'>11:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>11</var>, <var data-var='time'>03:46</var> PDT Scheduled - Mixpanel will be performing an ingestion infrastructure maintenance on July 17th between 11AM to 1PM Pacific Daylight Time (UTC-7). This maintenance will affect all Ingestion API endpoints. During the maintenance, you may notice a brief delay of a few minutes for real-time data to appear in the UI. We anticipate that there will be no data loss. We will post progress updates on our status page. If you have any questions, please contact support. The next maintenance will occur on July 18th between 12PM and 5PM.

Is Mixpanel down?

Mixpanel status is UP

Lastest published events

Scheduled Database Maintenance

Degraded Query API Performance impacting EU Projects

Degraded MCP Availability

Mixpanel Services, Components and Regions

Recent Mixpanel events

Scheduled Database Maintenance

Degraded Query API Performance impacting EU Projects

Degraded MCP Availability

Error loading Mixpanel Webapp

Degraded MCP Availability

Delays with Integrations Syncs (Cohort Exports)

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Is Mixpanel down?

Mixpanel status is UP

Lastest published events

Scheduled Database Maintenance

Degraded Query API Performance impacting EU Projects

Degraded MCP Availability

Mixpanel Services, Components and Regions

Recent Mixpanel events

Scheduled Database Maintenance

Degraded Query API Performance impacting EU Projects

Degraded MCP Availability

Error loading Mixpanel Webapp

Degraded MCP Availability

Delays with Integrations Syncs (Cohort Exports)

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!