Status: In progress Maintenance has started Affected components
 <ul>
 <li>Mindbody Webhooks (Under maintenance)</li>
<li>Mindbody Branded Web (Under maintenance)</li>
<li>Mindbody Branded App (Under maintenance)</li>
<li>Mindbody Business App (Under maintenance)</li>
<li>Mindbody App (Under maintenance)</li>
<li>Mindbody Web Software - Asia Pacific (Under maintenance)</li>
<li>Mindbody Consumer Web (Under maintenance)</li>
<li>Mindbody Web Software - North, Central, and South America (Under maintenance)</li>
<li>Mindbody Payment Processing (Under maintenance)</li>
<li>Mindbody Class Check-In App (Under maintenance)</li>
<li>Mindbody API (Under maintenance)</li>
<li>Mindbody Video - Virtual Wellness Platform (Under maintenance)</li>
<li>Mindbody Corporate Tools (Under maintenance)</li>
<li>Mindbody Website (Under maintenance)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Planned Maintenance

Status: Resolved We have confirmed that the payouts occurred as expected.

Mindbody Payment Process - Mindbody Payments

Status: Resolved Our engineering teams successfully implemented a fix and any intermittent unexpected logout issues have been resolved. Affected components
 <ul>
 <li>Mindbody Web Software - North, Central, and South America (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
 </ul>

Mindbody Web Software

Status: Resolved Resolved - Branded Web Checkout Issue

This incident has now been resolved.

We previously identified an issue affecting some consumers during checkout on Branded Web. After selecting a payment method, a black screen showing transaction details could appear, preventing the purchase from being completed.

The issue was limited to businesses using a specific version of the Branded Web checkout flow and impacted multiple payment methods.

A fix has been deployed, and checkout functionality has been restored. All payment methods on affected flows should now be operating as expected.

If you are still experiencing any problems, please contact Support.

We apologise for the disruption and appreciate your patience while this was being resolved Affected components
 <ul>
 <li>Mindbody Branded Web (Operational)</li>
 </ul>

Identified – Checkout issues on Branded Web

Status: Resolved Resolved – Prospect Widget Form Errors

The issue affecting the Prospect Widget, where an error occurred after submitting the form, has now been resolved.

Our team has implemented a fix, and the widget is functioning as expected. We’ll continue to monitor performance to ensure stability.

Thank you for your patience while we worked to restore full functionality. Affected components
 <ul>
 <li>Mindbody Branded Web (Operational)</li>
 </ul>

Prospect Widget Form Errors

Status: Resolved Our engineering teams have successfully implemented a fix and the Booker Web Software is stable. Thank you for your patience as we worked to restore services! Affected components
 <ul>
 <li>Booker Web Software (Operational)</li>
 </ul>

Booker Web Software

Status: Resolved Our engineers identified the issue impacting the Payments portal and have resolved the issue. During time of impact a subset of customers experienced issues loading the payment portal. Thank you for your patience as we worked to resolve the issue. Affected components
 <ul>
 <li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
 </ul>

Mindbody Payments Portal Issue

Status: Resolved Clover has resolved their incident impacting Booker Payment Processing. Affected components
 <ul>
 <li>Booker Payment Processing (Operational)</li>
 </ul>

Booker - Payment Processing

Status: Resolved We have confirmed all pending transactions have been removed from affected cardholders bank statements.

Payment Processing - Point of Sale

Status: Resolved On Thursday, April 30, 2026, between 12:05PM and 12:25PM PT, Booker customers using Point of Sale v2 experienced errors while attempting to process payments. Our engineering teams successfully implemented a fix and restored services. Thank you for your patience while we worked to restore services! Affected components
 <ul>
 <li>Mindbody Payment Processing (Operational)</li>
<li>Booker Branded App (Operational)</li>
<li>Mindbody Corporate Tools (Operational)</li>
<li>Mindbody API (Operational)</li>
<li>Booker API (Operational)</li>
<li>Mindbody Class Check-In App (Operational)</li>
<li>Mindbody Branded App (Operational)</li>
<li>Booker Payment Processing (Operational)</li>
<li>Marketing Suite (Operational)</li>
<li>Messenger[ai] (Operational)</li>
<li>Mindbody Website (Operational)</li>
<li>Booker Online Booking (Operational)</li>
<li>FitMetrix Web Software (Operational)</li>
<li>Booker Web Software (Operational)</li>
<li>Mindbody Webhooks (Operational)</li>
<li>Mindbody Branded Web (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
<li>Booker Mobile App (Operational)</li>
<li>FitMetrix Admin Portal (Operational)</li>
<li>Insights (Operational)</li>
<li>FitMetrix In-Studio Solutions (Operational)</li>
<li>FitMetrix API (Operational)</li>
<li>Booker Reservationist Booking (Operational)</li>
<li>Mindbody Business App (Operational)</li>
<li>FitMetrix Trainer Portal (Operational)</li>
<li>Mindbody Consumer Web (Operational)</li>
<li>Mindbody Video - Virtual Wellness Platform (Operational)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>FitMetrix Webhooks (Operational)</li>
<li>FitMetrix Branded Mobile App (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
<li>Mindbody App (Operational)</li>
 </ul>

Booker Point of Sale v2

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Booker Branded App (Under maintenance)</li>
<li>Booker API (Under maintenance)</li>
<li>Booker Mobile App (Under maintenance)</li>
<li>Booker Payment Processing (Under maintenance)</li>
<li>Booker Online Booking (Under maintenance)</li>
<li>Booker Reservationist Booking (Under maintenance)</li>
<li>Booker Web Software (Under maintenance)</li>
 </ul>

Maintenance: Booker Planned Maintenance

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Consumer Web (Under maintenance)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Under maintenance)</li>
<li>Mindbody Corporate Tools (Under maintenance)</li>
<li>Mindbody Branded Web (Under maintenance)</li>
<li>Mindbody Branded App (Under maintenance)</li>
<li>Mindbody Business App (Under maintenance)</li>
<li>Mindbody Video - Virtual Wellness Platform (Under maintenance)</li>
<li>Mindbody Web Software - North, Central, and South America (Under maintenance)</li>
<li>Mindbody API (Under maintenance)</li>
<li>Mindbody App (Under maintenance)</li>
<li>Mindbody Web Software - Asia Pacific (Under maintenance)</li>
<li>Mindbody Payment Processing (Under maintenance)</li>
<li>Mindbody Class Check-In App (Under maintenance)</li>
<li>Mindbody Webhooks (Under maintenance)</li>
<li>Mindbody Website (Under maintenance)</li>
 </ul>

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Web Software - North, Central, and South America (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Planned Regional Maintenance - North, Central, and South Americas

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Web Software - Europe, Middle East, and Africa (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Planned Regional Maintenance - Europe, Middle East, and Africa

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Web Software - Asia Pacific (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Planned Regional Maintenance - Asia Pacific

Status: Resolved Our engineering teams have successfully rolled out a fix and the Mindbody Web Software has been restored to full functionality. Affected components
 <ul>
 <li>Mindbody Payment Processing (Operational)</li>
 </ul>

Mindbody Web Software - Point of Sale

Status: Resolved Engineers identified and implemented a fix to the issue impacting pipelines on customer sites, resolving this issue.

Thank you for your patience while we worked to resolve this issue. Affected components
 <ul>
 <li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
 </ul>

Leads not loading to the Sales Pipeline

Status: Resolved Our engineering teams have successfully resolved the issue. Affected components
 <ul>
 <li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
 </ul>

Status: Resolved Resolved

The issue impacting Marketing Suite has been fully resolved. A fix has been successfully deployed, and access has been restored for all affected regions.

We sincerely apologize for the disruption this caused and appreciate your patience while our engineering teams worked to resolve the issue. If you continue to experience any problems accessing Marketing Suite, please contact our support team. Affected components
 <ul>
 <li>Marketing Suite (Operational)</li>
 </ul>

Marketing Suite

Status: Resolved The issue has been resolved.

Delayed Hong Kong Mindbody Payments Payouts

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Booker API (Under maintenance)</li>
<li>Booker Mobile App (Under maintenance)</li>
<li>Booker Payment Processing (Under maintenance)</li>
<li>Booker Online Booking (Under maintenance)</li>
<li>Booker Reservationist Booking (Under maintenance)</li>
<li>Booker Web Software (Under maintenance)</li>
<li>Booker Branded App (Under maintenance)</li>
 </ul>

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Video - Virtual Wellness Platform (Under maintenance)</li>
<li>Mindbody API (Under maintenance)</li>
<li>Mindbody Webhooks (Under maintenance)</li>
<li>Mindbody Web Software - North, Central, and South America (Under maintenance)</li>
<li>Mindbody Corporate Tools (Under maintenance)</li>
<li>Mindbody Branded Web (Under maintenance)</li>
<li>Mindbody Branded App (Under maintenance)</li>
<li>Mindbody Consumer Web (Under maintenance)</li>
<li>Mindbody Payment Processing (Under maintenance)</li>
<li>Mindbody Class Check-In App (Under maintenance)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Under maintenance)</li>
<li>Mindbody App (Under maintenance)</li>
<li>Mindbody Web Software - Asia Pacific (Under maintenance)</li>
<li>Mindbody Website (Under maintenance)</li>
<li>Mindbody Business App (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Web Software Regional Maintenance - North, Central, and South America

Maintenance: Mindbody Web Software Regional Maintenance - Europe, Middle East, and Africa

Maintenance: Mindbody Web Software Regional Maintenance - Asia Pacific

Status: Resolved The issue affecting Mindbody has been resolved. All services are operating normally. We apologize for the disruption and thank you for your patience. If you continue to experience issues, please contact support. Affected components
 <ul>
 <li>Mindbody Web Software - Asia Pacific (Operational)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
 </ul>

Mindbody - Degraded Performance

Status: Resolved We have confirmed that the 3rd party upstream processor successfully paid out the pending transactions. Thank you for your patience!

Mindbody Payments

Status: Resolved Our engineering teams have successfully implemented a fix and the class sign in sheet in now fixed. Thank you for your patience while we worked to restore services. Affected components
 <ul>
 <li>Mindbody Web Software - Asia Pacific (Operational)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
 </ul>

Mindbody Web Software - Class Sign Ins

Status: Resolved Resolved - SEPA Transaction Processing

The issue affecting SEPA transactions has been resolved.

The disruption was caused by an incident with our third-party payment provider, Stripe, which has now been fully addressed. Payment processing has returned to normal.

Impacted Autopays will automatically reattempt within 24h.

If you prefer not to wait, you may manually rerun the affected transactions directly from the Autopay Detail Report.

We apologize for the inconvenience and appreciate your patience while this issue was being resolved. Affected components
 <ul>
 <li>Mindbody Payment Processing (Operational)</li>
 </ul>

SEPA Payment Processing Disruption (Partial Impact)

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Booker Reservationist Booking (Under maintenance)</li>
<li>Booker Web Software (Under maintenance)</li>
<li>Booker Branded App (Under maintenance)</li>
<li>Booker API (Under maintenance)</li>
<li>Booker Mobile App (Under maintenance)</li>
<li>Booker Payment Processing (Under maintenance)</li>
<li>Booker Online Booking (Under maintenance)</li>
 </ul>

Is Mindbody down?

Mindbody status is UNDER MAINTENANCE

Components with issues

Lastest published events

Maintenance: Mindbody Planned Maintenance

Mindbody Payment Process - Mindbody Payments

Mindbody Web Software

Mindbody Services, Components and Regions

Recent Mindbody events

Maintenance: Mindbody Planned Maintenance

Mindbody Payment Process - Mindbody Payments

Mindbody Web Software

Identified – Checkout issues on Branded Web

Prospect Widget Form Errors

Booker Web Software

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5 monitors included!

Is Mindbody down?

Mindbody status is UNDER MAINTENANCE

Components with issues

Lastest published events

Maintenance: Mindbody Planned Maintenance

Mindbody Payment Process - Mindbody Payments

Mindbody Web Software

Mindbody Services, Components and Regions

Recent Mindbody events

Maintenance: Mindbody Planned Maintenance

Mindbody Payment Process - Mindbody Payments

Mindbody Web Software

Identified – Checkout issues on Branded Web

Prospect Widget Form Errors

Booker Web Software

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!