Status: Resolved Our engineering teams successfully implanted a fix. iDeal and Apple Pay are now fully functional. 

Thank you for your patience while we worked to restore services. Affected components
 <ul>
 <li>Mindbody Payment Processing (Operational)</li>
 </ul>

iDeal and Apple Pay Payment Flows

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody App (Under maintenance)</li>
<li>Mindbody Corporate Tools (Under maintenance)</li>
<li>Mindbody Web Software - Asia Pacific (Under maintenance)</li>
<li>Mindbody API (Under maintenance)</li>
<li>Mindbody Branded Web (Under maintenance)</li>
<li>Mindbody Branded App (Under maintenance)</li>
<li>Mindbody Business App (Under maintenance)</li>
<li>Mindbody Consumer Web (Under maintenance)</li>
<li>Mindbody Video - Virtual Wellness Platform (Under maintenance)</li>
<li>Mindbody Payment Processing (Under maintenance)</li>
<li>Mindbody Class Check-In App (Under maintenance)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Under maintenance)</li>
<li>Mindbody Webhooks (Under maintenance)</li>
<li>Mindbody Web Software - North, Central, and South America (Under maintenance)</li>
<li>Mindbody Website (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Planned Maintenance

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Booker Mobile App (Under maintenance)</li>
<li>Booker Payment Processing (Under maintenance)</li>
<li>Booker Online Booking (Under maintenance)</li>
<li>Booker Reservationist Booking (Under maintenance)</li>
<li>Booker Web Software (Under maintenance)</li>
<li>Booker Branded App (Under maintenance)</li>
<li>Booker API (Under maintenance)</li>
 </ul>

Maintenance: Booker Planned Maintenance

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Web Software - North, Central, and South America (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Web Software Regional Maintenance - North, Central, and South America

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Web Software - Europe, Middle East, and Africa (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Web Software Regional Maintenance - Europe, Middle East, and Africa

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Web Software - Asia Pacific (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Web Software Regional Maintenance - Asia Pacific

Status: Resolved We have released a fix for the issue and confirmed that access to the Payments Portal for Booker customers has been restored. 

 

Thank you for your patience while we worked to resolve the issue. Affected components
 <ul>
 <li>Booker Web Software (Operational)</li>
 </ul>

Booker Payment Processing - Mindbody Payments

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Booker Branded App (Under maintenance)</li>
<li>Booker API (Under maintenance)</li>
<li>Booker Mobile App (Under maintenance)</li>
<li>Booker Payment Processing (Under maintenance)</li>
<li>Booker Online Booking (Under maintenance)</li>
<li>Booker Reservationist Booking (Under maintenance)</li>
<li>Booker Web Software (Under maintenance)</li>
 </ul>

Status: Resolved Resolved

This incident has been fully resolved. We identified the root cause, implemented a fix, and verified that all affected services are operating normally.

Thank you for your patience and understanding while we worked to restore service. Affected components
 <ul>
 <li>Mindbody Branded Web (Operational)</li>
<li>Mindbody Branded App (Operational)</li>
<li>Mindbody API (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
 </ul>

Issues in the Mindbody Core Software as well as other services

Status: Resolved This issue is resolved Affected components
 <ul>
 <li>Mindbody Corporate Tools (Operational)</li>
 </ul>

Site to Site Navigation Issues

Status: Resolved Our Engineering teams have successfully implemented a fix and Automations are viewable in the Marketing Suite Automations screen. Thank you for your patience whilst we worked to resolve this issue. Affected components
 <ul>
 <li>Marketing Suite (Operational)</li>
 </ul>

Marketing Suite Automation issues

Status: Resolved Our engineering teams have successfully implemented a fix. Thank you for your patience while we worked to restore services! Affected components
 <ul>
 <li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
<li>Mindbody Corporate Tools (Operational)</li>
<li>Mindbody App (Operational)</li>
<li>Mindbody Class Check-In App (Operational)</li>
<li>Mindbody Webhooks (Operational)</li>
<li>Mindbody Website (Operational)</li>
<li>Mindbody Business App (Operational)</li>
<li>Mindbody Video - Virtual Wellness Platform (Operational)</li>
<li>Mindbody Branded App (Operational)</li>
<li>Mindbody Consumer Web (Operational)</li>
<li>Mindbody Payment Processing (Operational)</li>
<li>Mindbody Branded Web (Operational)</li>
<li>Mindbody API (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
 </ul>

Mindbody Services

Status: Resolved This issue has been resolved. Affected components
 <ul>
 <li>Mindbody Payment Processing (Operational)</li>
 </ul>

Mindbody Payments Delay

Status: Resolved Engineers have resolved the issue impacting Mindbody Payments customers. 

Thank you for your patience as we worked to resolve this issue. Affected components
 <ul>
 <li>Mindbody Web Software - Asia Pacific (Operational)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
 </ul>

Mindbody Payments Issue

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Class Check-In App (Under maintenance)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Under maintenance)</li>
<li>Mindbody Business App (Under maintenance)</li>
<li>Mindbody App (Under maintenance)</li>
<li>Mindbody Web Software - Asia Pacific (Under maintenance)</li>
<li>Mindbody Video - Virtual Wellness Platform (Under maintenance)</li>
<li>Mindbody Webhooks (Under maintenance)</li>
<li>Mindbody Branded Web (Under maintenance)</li>
<li>Mindbody Branded App (Under maintenance)</li>
<li>Mindbody Payment Processing (Under maintenance)</li>
<li>Mindbody Web Software - North, Central, and South America (Under maintenance)</li>
<li>Mindbody Corporate Tools (Under maintenance)</li>
<li>Mindbody API (Under maintenance)</li>
<li>Mindbody Website (Under maintenance)</li>
<li>Mindbody Consumer Web (Under maintenance)</li>
 </ul>

Status: Resolved We have confirmed that the payouts occurred as expected.

Mindbody Payment Process - Mindbody Payments

Status: Resolved Our engineering teams successfully implemented a fix and any intermittent unexpected logout issues have been resolved. Affected components
 <ul>
 <li>Mindbody Web Software - North, Central, and South America (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
 </ul>

Mindbody Web Software

Status: Resolved Resolved - Branded Web Checkout Issue

This incident has now been resolved.

We previously identified an issue affecting some consumers during checkout on Branded Web. After selecting a payment method, a black screen showing transaction details could appear, preventing the purchase from being completed.

The issue was limited to businesses using a specific version of the Branded Web checkout flow and impacted multiple payment methods.

A fix has been deployed, and checkout functionality has been restored. All payment methods on affected flows should now be operating as expected.

If you are still experiencing any problems, please contact Support.

We apologise for the disruption and appreciate your patience while this was being resolved Affected components
 <ul>
 <li>Mindbody Branded Web (Operational)</li>
 </ul>

Identified – Checkout issues on Branded Web

Status: Resolved Resolved – Prospect Widget Form Errors

The issue affecting the Prospect Widget, where an error occurred after submitting the form, has now been resolved.

Our team has implemented a fix, and the widget is functioning as expected. We’ll continue to monitor performance to ensure stability.

Thank you for your patience while we worked to restore full functionality. Affected components
 <ul>
 <li>Mindbody Branded Web (Operational)</li>
 </ul>

Prospect Widget Form Errors

Status: Resolved Our engineering teams have successfully implemented a fix and the Booker Web Software is stable. Thank you for your patience as we worked to restore services! Affected components
 <ul>
 <li>Booker Web Software (Operational)</li>
 </ul>

Booker Web Software

Status: Resolved Our engineers identified the issue impacting the Payments portal and have resolved the issue. During time of impact a subset of customers experienced issues loading the payment portal. Thank you for your patience as we worked to resolve the issue. Affected components
 <ul>
 <li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
 </ul>

Mindbody Payments Portal Issue

Status: Resolved Clover has resolved their incident impacting Booker Payment Processing. Affected components
 <ul>
 <li>Booker Payment Processing (Operational)</li>
 </ul>

Booker - Payment Processing

Status: Resolved We have confirmed all pending transactions have been removed from affected cardholders bank statements.

Payment Processing - Point of Sale

Status: Resolved On Thursday, April 30, 2026, between 12:05PM and 12:25PM PT, Booker customers using Point of Sale v2 experienced errors while attempting to process payments. Our engineering teams successfully implemented a fix and restored services. Thank you for your patience while we worked to restore services! Affected components
 <ul>
 <li>Mindbody Web Software - Europe, Middle East, and Africa (Operational)</li>
<li>Mindbody Payment Processing (Operational)</li>
<li>FitMetrix API (Operational)</li>
<li>Mindbody Website (Operational)</li>
<li>Booker Branded App (Operational)</li>
<li>Insights (Operational)</li>
<li>Mindbody Branded App (Operational)</li>
<li>Booker Reservationist Booking (Operational)</li>
<li>FitMetrix Web Software (Operational)</li>
<li>Booker Web Software (Operational)</li>
<li>Booker Payment Processing (Operational)</li>
<li>Marketing Suite (Operational)</li>
<li>Messenger[ai] (Operational)</li>
<li>FitMetrix In-Studio Solutions (Operational)</li>
<li>FitMetrix Trainer Portal (Operational)</li>
<li>Mindbody Web Software - Asia Pacific (Operational)</li>
<li>Mindbody Consumer Web (Operational)</li>
<li>Mindbody Video - Virtual Wellness Platform (Operational)</li>
<li>FitMetrix Branded Mobile App (Operational)</li>
<li>Mindbody Web Software - North, Central, and South America (Operational)</li>
<li>Mindbody Corporate Tools (Operational)</li>
<li>FitMetrix Admin Portal (Operational)</li>
<li>Mindbody API (Operational)</li>
<li>Mindbody Business App (Operational)</li>
<li>Mindbody Webhooks (Operational)</li>
<li>Booker Mobile App (Operational)</li>
<li>Booker API (Operational)</li>
<li>Mindbody Class Check-In App (Operational)</li>
<li>Mindbody Branded Web (Operational)</li>
<li>FitMetrix Webhooks (Operational)</li>
<li>Booker Online Booking (Operational)</li>
<li>Mindbody App (Operational)</li>
 </ul>

Booker Point of Sale v2

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Booker API (Under maintenance)</li>
<li>Booker Mobile App (Under maintenance)</li>
<li>Booker Payment Processing (Under maintenance)</li>
<li>Booker Online Booking (Under maintenance)</li>
<li>Booker Reservationist Booking (Under maintenance)</li>
<li>Booker Web Software (Under maintenance)</li>
<li>Booker Branded App (Under maintenance)</li>
 </ul>

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Mindbody Business App (Under maintenance)</li>
<li>Mindbody Consumer Web (Under maintenance)</li>
<li>Mindbody Web Software - Europe, Middle East, and Africa (Under maintenance)</li>
<li>Mindbody Webhooks (Under maintenance)</li>
<li>Mindbody Website (Under maintenance)</li>
<li>Mindbody API (Under maintenance)</li>
<li>Mindbody Video - Virtual Wellness Platform (Under maintenance)</li>
<li>Mindbody Web Software - North, Central, and South America (Under maintenance)</li>
<li>Mindbody Branded Web (Under maintenance)</li>
<li>Mindbody App (Under maintenance)</li>
<li>Mindbody Web Software - Asia Pacific (Under maintenance)</li>
<li>Mindbody Class Check-In App (Under maintenance)</li>
<li>Mindbody Corporate Tools (Under maintenance)</li>
<li>Mindbody Branded App (Under maintenance)</li>
<li>Mindbody Payment Processing (Under maintenance)</li>
 </ul>

Maintenance: Mindbody Planned Regional Maintenance - North, Central, and South Americas

Maintenance: Mindbody Planned Regional Maintenance - Europe, Middle East, and Africa

Maintenance: Mindbody Planned Regional Maintenance - Asia Pacific

Status: Resolved Our engineering teams have successfully rolled out a fix and the Mindbody Web Software has been restored to full functionality. Affected components
 <ul>
 <li>Mindbody Payment Processing (Operational)</li>
 </ul>

Is Mindbody down?

Mindbody status is UP

Lastest published events

iDeal and Apple Pay Payment Flows

Maintenance: Mindbody Planned Maintenance

Maintenance: Booker Planned Maintenance

Mindbody Services, Components and Regions

Recent Mindbody events

iDeal and Apple Pay Payment Flows

Maintenance: Mindbody Planned Maintenance

Maintenance: Booker Planned Maintenance

Maintenance: Mindbody Web Software Regional Maintenance - North, Central, and South America

Maintenance: Mindbody Web Software Regional Maintenance - Europe, Middle East, and Africa

Maintenance: Mindbody Web Software Regional Maintenance - Asia Pacific

Get your FREE account now,
5 monitors included!

Is Mindbody down?

Mindbody status is UP

Lastest published events

iDeal and Apple Pay Payment Flows

Maintenance: Mindbody Planned Maintenance

Maintenance: Booker Planned Maintenance

Mindbody Services, Components and Regions

Recent Mindbody events

iDeal and Apple Pay Payment Flows

Maintenance: Mindbody Planned Maintenance

Maintenance: Booker Planned Maintenance

Maintenance: Mindbody Web Software Regional Maintenance - North, Central, and South America

Maintenance: Mindbody Web Software Regional Maintenance - Europe, Middle East, and Africa

Maintenance: Mindbody Web Software Regional Maintenance - Asia Pacific

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!