Aug <var data-var='date'>17</var>, <var data-var='time'>17:15</var> PDT Monitoring - We’re seeing intermittent degraded performance when accessing California Secretary of State services. As a result, some California business verifications and lien searches may take longer than usual to complete.

Intermittent degraded performance on CA SOS portal

Aug <var data-var='date'>14</var>, <var data-var='time'>10:00</var> PDT Resolved - The California Secretary of State portal experienced intermittent periods of degraded performance between 8/4 - 8/12. As a result, California lien searches took longer than usual to complete. It has now resumed normal functioning

Jul <var data-var='date'>31</var>, <var data-var='time'>22:39</var> PDT Resolved - This incident has been resolved. Order processing has returned to normal, and the backlog has largely cleared. Jul <var data-var='date'>31</var>, <var data-var='time'>19:00</var> PDT Monitoring - A fix has been implemented and order processing has resumed. We are monitoring as the queued order backlog clears. Jul <var data-var='date'>31</var>, <var data-var='time'>18:26</var> PDT Investigating - We are investigating an issue causing delays in order processing for a subset of customers. Website orders may remain in a pending state longer than expected, and Business Verification orders that include a Website order are delayed as a result. A smaller number of other order types are also affected. Order submission is unaffected and no data has been lost. Orders queued during this period will be processed once the issue is resolved. We will provide an update within 60 minutes.

Delayed order processing

Jul <var data-var='date'>28</var>, <var data-var='time'>10:43</var> PDT Resolved - Email delivery was restored by 8:25 AM PT, and the backlog of queued messages finished delivering at 9:01 AM PT. No messages remain queued. Remaining actions for affected customers: - Middesk Agent sign-in: Magic-link emails requested during the outage were not delivered and will not be retried. Please request a new sign-in link. - Verification codes and dashboard invitations: Emails delivered from the backlog — including state agency verification codes and guest dashboard sign-in links from Entity Management — were generated up to three hours before they arrived and may no longer work. If a code or link fails, please request a new one. - Duplicates: A small number of messages were delivered more than once; duplicate copies can be disregarded. Our APIs, verification processing, Signal, and TIN Match were unaffected throughout. Jul <var data-var='date'>28</var>, <var data-var='time'>09:04</var> PDT Monitoring - Between approximately 5:30 AM and 8:25 AM PT, outbound email from Middesk was delayed or not delivered. Email delivery has been restored and queued messages are now being delivered. During this window: - Customers using Middesk Agent were unable to sign in with a magic link. - Email notifications across our products were not delivered, including verification codes needed for state agency portals. State tax registration filings and related ID retrievals were delayed as a result. What to do: - If you requested a sign-in link during this window, that email will not be delivered — please request a new one. Links expire 30 minutes after they are sent. - Queued notifications are being delivered now. Some will arrive late, and a small number will be delivered more than once; duplicate copies can be disregarded. - Verification codes delivered late may have expired; request a new code if needed. Our APIs, verification processing, Signal, and TIN Match were unaffected throughout. We are monitoring delivery of the remaining queue and will post a final update once the backlog has cleared. Jul <var data-var='date'>28</var>, <var data-var='time'>08:21</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>28</var>, <var data-var='time'>08:19</var> PDT Investigating - We are investigating an issue affecting outbound email delivery. Customers using Middesk Agent may be unable to sign in with a magic link, and may not receive email notifications — including verification codes needed to access state agency portals. Our APIs, business verification, and TIN Match services are unaffected. Sign-in to the Middesk dashboard at app.middesk.com is also unaffected; this issue is limited to Middesk Agent sign-in and to email notifications.

Delays in email delivery and Middesk Agent sign-in

Jul <var data-var='date'>23</var>, <var data-var='time'>13:36</var> PDT Resolved - This incident has been resolved.

Spike in 500 errors

Jul <var data-var='date'> 9</var>, <var data-var='time'>13:29</var> PDT Resolved - We observed a brief window of elevated HTTP 500 responses and latency across business verification services. The root cause was identified and the issue has been resolved.

Elevated business verification HTTP 500 responses and latency

Jun <var data-var='date'>22</var>, <var data-var='time'>06:30</var> PDT Resolved - The issue lasted approximately 4 minutes and has been fully resolved. No action is required.

Elevated HTTP 500 responses for AI Agents

Jun <var data-var='date'>18</var>, <var data-var='time'>13:31</var> PDT Resolved - The issue lasted approximately 14 minutes and has been fully resolved. No action is required.

Elevated HTTP 500 responses for PDF generation

Jun <var data-var='date'>17</var>, <var data-var='time'>06:45</var> PDT Resolved - The issue lasted approximately two minutes and has been fully resolved. No action is required.

Jun <var data-var='date'>15</var>, <var data-var='time'>18:04</var> PDT Resolved - Some API requests returned errors during a brief unplanned infrastructure maintenance event. The issue lasted approximately one minute and has been fully resolved. No action is required.

Elevated HTTP 500 responses

Jun <var data-var='date'> 2</var>, <var data-var='time'>14:43</var> PDT Resolved - For approximately 12 minutes beginning around 2:20 PM PT, a portion of Business Verification API requests (including new business submissions) returned errors. We identified the cause, deployed a fix, and have confirmed through monitoring that requests are processing normally. Jun <var data-var='date'> 2</var>, <var data-var='time'>14:37</var> PDT Monitoring - We've identified an issue causing some business creation API requests to return errors. A fix has been deployed and we're monitoring for full recovery.

Business Creation Errors

May <var data-var='date'>27</var>, <var data-var='time'>12:55</var> PDT Resolved - MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.

Maryland SOS Portal

May <var data-var='date'>26</var>, <var data-var='time'>21:06</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>26</var>, <var data-var='time'>20:55</var> PDT Investigating - We are currently investigating this issue.

Dashboard is currently down

May <var data-var='date'>26</var>, <var data-var='time'>15:34</var> PDT Resolved - API performance has recovered and we're monitoring for stability May <var data-var='date'>26</var>, <var data-var='time'>15:17</var> PDT Update - We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed. May <var data-var='date'>26</var>, <var data-var='time'>14:19</var> PDT Investigating - We're currently observing elevated response times across the Middesk API. Our engineering team is actively investigating the root cause.

Increased API Latency

Apr <var data-var='date'>21</var>, <var data-var='time'>13:40</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>13:38</var> PDT Update - We are continuing to monitor for any further issues. Apr <var data-var='date'>21</var>, <var data-var='time'>13:36</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>21</var>, <var data-var='time'>13:25</var> PDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>21</var>, <var data-var='time'>13:18</var> PDT Identified - The issue has been identified and a fix is being implemented.

Elevated Error Rates for API and Dashboard

Apr <var data-var='date'>20</var>, <var data-var='time'>07:30</var> PDT Resolved - This incident has been resolved. We are monitoring to ensure continued stability. Apr <var data-var='date'>20</var>, <var data-var='time'>07:13</var> PDT Identified - We are experiencing intermittent delays in processing website orders due to an upstream provider outage.

Intermittent website order processing delays

Apr <var data-var='date'> 9</var>, <var data-var='time'>15:11</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>10:16</var> PDT Investigating - We are observing intermittent stuck KYC orders due to an upstream provider. Our team is currently investigating and hope to resolve the issue shortly.

Intermittent KYC order failures

Mar <var data-var='date'>13</var>, <var data-var='time'>07:51</var> PDT Resolved - The Mississippi UCC lien filing portal is now operational again. Lien Filing & Termination requests for Mississippi filings will proceed as normal. Mar <var data-var='date'> 4</var>, <var data-var='time'>13:28</var> PST Investigating - Mississippi's UCC lien filing portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any Lien Filing & Termination requests requiring Mississippi filings will be delayed until the portal is functioning again.

Mississippi UCC Lien Filing Portal Outage

Mar <var data-var='date'>13</var>, <var data-var='time'>07:04</var> PDT Resolved - The Arkansas UCC portal is back online. Lien search, lien filing, and lien amendment requests in Arkansas are no longer delayed. Mar <var data-var='date'>12</var>, <var data-var='time'>10:44</var> PDT Investigating - The Arkansas UCC portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any lien search, lien filing, and lien amendment requests in Arkansas will be delayed until the portal is back online.

Arkansas UCC Portal Outage

Mar <var data-var='date'>10</var>, <var data-var='time'>09:39</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'> 9</var>, <var data-var='time'>07:08</var> PDT Investigating - The NY UCC portal remains unavailable past its expected restoration date. As a result, any NY lien searches and lien filings will be delayed until the portal is back online.

NY UCC Lien Portal Outage

Feb <var data-var='date'>27</var>, <var data-var='time'>14:59</var> PST Resolved - This incident has been resolved. We are actively monitoring to ensure continued stability. Feb <var data-var='date'>27</var>, <var data-var='time'>13:50</var> PST Investigating - We are currently investigating this issue.

Delays in processing Businesses and Signals failing to create

Feb <var data-var='date'>14</var>, <var data-var='time'>11:00</var> PST Resolved - We observed elevated latency in processing businesses between 11:23AM and 12:11PM PT. The root cause has been identified and a fix has been implemented. We are actively monitoring the API to ensure continued stability.

Delays in business turnaround time

Feb <var data-var='date'> 9</var>, <var data-var='time'>11:59</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'> 9</var>, <var data-var='time'>11:24</var> PST Investigating - We are currently investigating this issue.

Degraded API and dashboard performance

Feb <var data-var='date'> 2</var>, <var data-var='time'>09:34</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>30</var>, <var data-var='time'>11:52</var> PST Identified - CA UCC lien search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any CA UCC Lien Searches will be delayed until the portal is back online.

California UCC Lien Search Portal Outage

Jan <var data-var='date'>30</var>, <var data-var='time'>13:00</var> PST Resolved - We observed elevated latency and intermittent errors affecting a subset of API requests between 21:04 UTC and 21:21 UTC. During this period, a meaningful number of 500 errors were returned by the Signals API. A fix has been implemented, and we are actively monitoring the API to ensure continued stability.

Is Middesk down?

Middesk status is DEGRADED

Components with issues

Lastest published events

Intermittent degraded performance on CA SOS portal

Intermittent degraded performance on CA SOS portal

Delayed order processing

Middesk Services, Components and Regions

Recent Middesk events

Intermittent degraded performance on CA SOS portal

Intermittent degraded performance on CA SOS portal

Delayed order processing

Delays in email delivery and Middesk Agent sign-in

Spike in 500 errors

Elevated business verification HTTP 500 responses and latency