Oct <var data-var='date'> 2</var>, <var data-var='time'>15:36</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>12:54</var> PDT Monitoring - We are experiencing longer than usual turn around times on Texas UCC Lien searches due to an access issue with Texas Secretary of State. UCC Lien searches are still occurring normally, but may see elevated response times if the business is registered in Texas. Other order types are not impacted by this issue.  An update will be provided once the data access issue is resolved and turnaround times return to normal.

Texas UCC Lien Search Delays

Sep <var data-var='date'>29</var>, <var data-var='time'>14:58</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>12:31</var> PDT Monitoring - We've implemented a fix and Signal API response times have returned to normal. We're continuing to monitor and will post another update once we've confirmed stability. Sep <var data-var='date'>29</var>, <var data-var='time'>11:31</var> PDT Investigating - We're investigating elevated response times for Signal API requests.

Elevated response times for Signal API

Sep <var data-var='date'>29</var>, <var data-var='time'>14:57</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>12:31</var> PDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'>29</var>, <var data-var='time'>11:13</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>29</var>, <var data-var='time'>10:33</var> PDT Identified - We are investigating an issue causing delays in Business Verification order processing for a small subset of businesses. Businesses are being accepted through the API and dashboard, and no data has been lost.

Delays in Business Verification order processing

Sep <var data-var='date'>29</var>, <var data-var='time'>10:24</var> PDT Resolved - The Texas Secretary of State portal is back online following scheduled maintenance. Sep <var data-var='date'>28</var>, <var data-var='time'>10:39</var> PDT Monitoring - The Texas Secretary of State portal is unavailable for scheduled maintenance until September 29 at 8:00 a.m. CT. Texas SOS documents, UCC lien searches, and UCC filings cannot be fulfilled until the portal is restored. Business Verification orders involving Texas are not affected.

Texas SOS Portal Maintenance

Sep <var data-var='date'>25</var>, <var data-var='time'>09:51</var> PDT Resolved - Tennessee SOS Search experienced degraded performance from Sep 21, 5:00 PM to Sep 24, 12:00 PM PT. This has been resolved.

Degraded Performance on Tennessee SOS Search

Sep <var data-var='date'>23</var>, <var data-var='time'>15:00</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>10</var>, <var data-var='time'>10:56</var> PDT Monitoring - The Nevada Secretary of State has taken SilverFlume and ORION offline for a planned migration from 5:00 PM PT Wednesday, September 9 through 5:00 AM PT Monday, September 14. For the duration of the outage, Nevada business entity searches and UCC lien searches will not return results, and manual retrieval will be unavailable.

Nevada SOS and UCC Searches Unavailable through Monday, September 14

Sep <var data-var='date'>11</var>, <var data-var='time'>09:30</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>31</var>, <var data-var='time'>12:08</var> PDT Monitoring - We’re seeing intermittent degraded performance when accessing California Secretary of State services. As a result, some California business verifications and lien searches may take longer than usual to complete.

Intermittent degraded performance on CA SOS portal

Sep <var data-var='date'> 1</var>, <var data-var='time'>09:00</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 1</var>, <var data-var='time'>08:50</var> PDT Investigating - We're investigating intermittent availability in Sandbox tied to an upstream cloud provider disruption. Production remains operational and is being monitored.

Intermittent sandbox availability

Aug <var data-var='date'>28</var>, <var data-var='time'>16:56</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>17</var>, <var data-var='time'>17:15</var> PDT Monitoring - We’re seeing intermittent degraded performance when accessing California Secretary of State services. As a result, some California business verifications and lien searches may take longer than usual to complete.

Aug <var data-var='date'>14</var>, <var data-var='time'>10:00</var> PDT Resolved - The California Secretary of State portal experienced intermittent periods of degraded performance between 8/4 - 8/12. As a result, California lien searches took longer than usual to complete. It has now resumed normal functioning

Jul <var data-var='date'>31</var>, <var data-var='time'>22:39</var> PDT Resolved - This incident has been resolved. Order processing has returned to normal, and the backlog has largely cleared. Jul <var data-var='date'>31</var>, <var data-var='time'>19:00</var> PDT Monitoring - A fix has been implemented and order processing has resumed. We are monitoring as the queued order backlog clears. Jul <var data-var='date'>31</var>, <var data-var='time'>18:26</var> PDT Investigating - We are investigating an issue causing delays in order processing for a subset of customers. Website orders may remain in a pending state longer than expected, and Business Verification orders that include a Website order are delayed as a result. A smaller number of other order types are also affected. Order submission is unaffected and no data has been lost. Orders queued during this period will be processed once the issue is resolved. We will provide an update within 60 minutes.

Delayed order processing

Jul <var data-var='date'>28</var>, <var data-var='time'>10:43</var> PDT Resolved - Email delivery was restored by 8:25 AM PT, and the backlog of queued messages finished delivering at 9:01 AM PT. No messages remain queued. Remaining actions for affected customers: - Middesk Agent sign-in: Magic-link emails requested during the outage were not delivered and will not be retried. Please request a new sign-in link. - Verification codes and dashboard invitations: Emails delivered from the backlog — including state agency verification codes and guest dashboard sign-in links from Entity Management — were generated up to three hours before they arrived and may no longer work. If a code or link fails, please request a new one. - Duplicates: A small number of messages were delivered more than once; duplicate copies can be disregarded. Our APIs, verification processing, Signal, and TIN Match were unaffected throughout. Jul <var data-var='date'>28</var>, <var data-var='time'>09:04</var> PDT Monitoring - Between approximately 5:30 AM and 8:25 AM PT, outbound email from Middesk was delayed or not delivered. Email delivery has been restored and queued messages are now being delivered. During this window: - Customers using Middesk Agent were unable to sign in with a magic link. - Email notifications across our products were not delivered, including verification codes needed for state agency portals. State tax registration filings and related ID retrievals were delayed as a result. What to do: - If you requested a sign-in link during this window, that email will not be delivered — please request a new one. Links expire 30 minutes after they are sent. - Queued notifications are being delivered now. Some will arrive late, and a small number will be delivered more than once; duplicate copies can be disregarded. - Verification codes delivered late may have expired; request a new code if needed. Our APIs, verification processing, Signal, and TIN Match were unaffected throughout. We are monitoring delivery of the remaining queue and will post a final update once the backlog has cleared. Jul <var data-var='date'>28</var>, <var data-var='time'>08:21</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>28</var>, <var data-var='time'>08:19</var> PDT Investigating - We are investigating an issue affecting outbound email delivery. Customers using Middesk Agent may be unable to sign in with a magic link, and may not receive email notifications — including verification codes needed to access state agency portals. Our APIs, business verification, and TIN Match services are unaffected. Sign-in to the Middesk dashboard at app.middesk.com is also unaffected; this issue is limited to Middesk Agent sign-in and to email notifications.

Delays in email delivery and Middesk Agent sign-in

Jul <var data-var='date'>23</var>, <var data-var='time'>13:36</var> PDT Resolved - This incident has been resolved.

Spike in 500 errors

Jul <var data-var='date'> 9</var>, <var data-var='time'>13:29</var> PDT Resolved - We observed a brief window of elevated HTTP 500 responses and latency across business verification services. The root cause was identified and the issue has been resolved.

Elevated business verification HTTP 500 responses and latency

Jun <var data-var='date'>22</var>, <var data-var='time'>06:30</var> PDT Resolved - The issue lasted approximately 4 minutes and has been fully resolved. No action is required.

Elevated HTTP 500 responses for AI Agents

Jun <var data-var='date'>18</var>, <var data-var='time'>13:31</var> PDT Resolved - The issue lasted approximately 14 minutes and has been fully resolved. No action is required.

Elevated HTTP 500 responses for PDF generation

Jun <var data-var='date'>17</var>, <var data-var='time'>06:45</var> PDT Resolved - The issue lasted approximately two minutes and has been fully resolved. No action is required.

Jun <var data-var='date'>15</var>, <var data-var='time'>18:04</var> PDT Resolved - Some API requests returned errors during a brief unplanned infrastructure maintenance event. The issue lasted approximately one minute and has been fully resolved. No action is required.

Elevated HTTP 500 responses

Jun <var data-var='date'> 2</var>, <var data-var='time'>14:43</var> PDT Resolved - For approximately 12 minutes beginning around 2:20 PM PT, a portion of Business Verification API requests (including new business submissions) returned errors. We identified the cause, deployed a fix, and have confirmed through monitoring that requests are processing normally. Jun <var data-var='date'> 2</var>, <var data-var='time'>14:37</var> PDT Monitoring - We've identified an issue causing some business creation API requests to return errors. A fix has been deployed and we're monitoring for full recovery.

Business Creation Errors

May <var data-var='date'>27</var>, <var data-var='time'>12:55</var> PDT Resolved - MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.

Maryland SOS Portal

May <var data-var='date'>26</var>, <var data-var='time'>21:06</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>26</var>, <var data-var='time'>20:55</var> PDT Investigating - We are currently investigating this issue.

Dashboard is currently down

May <var data-var='date'>26</var>, <var data-var='time'>15:34</var> PDT Resolved - API performance has recovered and we're monitoring for stability May <var data-var='date'>26</var>, <var data-var='time'>15:17</var> PDT Update - We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed. May <var data-var='date'>26</var>, <var data-var='time'>14:19</var> PDT Investigating - We're currently observing elevated response times across the Middesk API. Our engineering team is actively investigating the root cause.

Increased API Latency

Apr <var data-var='date'>21</var>, <var data-var='time'>13:40</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>13:38</var> PDT Update - We are continuing to monitor for any further issues. Apr <var data-var='date'>21</var>, <var data-var='time'>13:36</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>21</var>, <var data-var='time'>13:25</var> PDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>21</var>, <var data-var='time'>13:18</var> PDT Identified - The issue has been identified and a fix is being implemented.

Elevated Error Rates for API and Dashboard

Apr <var data-var='date'>20</var>, <var data-var='time'>07:30</var> PDT Resolved - This incident has been resolved. We are monitoring to ensure continued stability. Apr <var data-var='date'>20</var>, <var data-var='time'>07:13</var> PDT Identified - We are experiencing intermittent delays in processing website orders due to an upstream provider outage.

Intermittent website order processing delays

Apr <var data-var='date'> 9</var>, <var data-var='time'>15:11</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>10:16</var> PDT Investigating - We are observing intermittent stuck KYC orders due to an upstream provider. Our team is currently investigating and hope to resolve the issue shortly.

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Lastest published events

Texas UCC Lien Search Delays

Elevated response times for Signal API

Delays in Business Verification order processing

Middesk Services, Components and Regions

Recent Middesk events

Texas UCC Lien Search Delays

Elevated response times for Signal API

Delays in Business Verification order processing

Texas SOS Portal Maintenance

Degraded Performance on Tennessee SOS Search

Nevada SOS and UCC Searches Unavailable through Monday, September 14