Sep <var data-var='date'>21</var>, <var data-var='time'>16:17</var> CEST Investigating - We're aware that LinkedIn listening/crawling volume has dropped significantly (approximately 66%) since 31 August, affecting alerts and mentions for LinkedIn keyword searches. We are actively investigating and will post updates as we learn more. We apologize for the inconvenience.

LinkedIn Listening: Reduced Mention Volume

Apr <var data-var='date'>23</var>, <var data-var='time'>17:05</var> CEST Resolved - The incident has been resolved. Apr <var data-var='date'>23</var>, <var data-var='time'>15:55</var> CEST Investigating - Multiple users have reported an issue with their mentions feed not displaying posts / articles. Our team is investigating the issue.

Feed Loading Issue

Nov <var data-var='date'> 4</var>, <var data-var='time'>15:02</var> CET Resolved - This incident has been resolved. New reviews will arrive in the Feed. Nov <var data-var='date'> 3</var>, <var data-var='time'>15:11</var> CET Investigating - Our review page monitoring is currently unavailable, and new reviews are not syncing to the Feed. We are working on resolving the incident.

Review Page Monitoring Incident

Oct <var data-var='date'>13</var>, <var data-var='time'>14:48</var> CEST Resolved - Tiktok, Pinterest, and Youtube data is fetching again. Several hours of delay for the system to refresh is expected. Oct <var data-var='date'>13</var>, <var data-var='time'>08:19</var> CEST Update - We are continuing to investigate this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>17:24</var> CEST Investigating - Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

Data Processing Delays  on Tiktok/Pinterest/Youtube

Sep <var data-var='date'>17</var>, <var data-var='time'>14:54</var> CEST Resolved - The incident has been resolved. Sep <var data-var='date'>16</var>, <var data-var='time'>16:42</var> CEST Investigating - An issue has been spotted that is preventing LinkedIN posts from being scheduled, and LinkedIN social accounts from being added to the platform. Our team is investigating the issue.

LinkedIN Social Account Outage

Jul <var data-var='date'>30</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>30</var>, <var data-var='time'>08:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>23</var>, <var data-var='time'>09:30</var> CEST Scheduled - We will perform a significant upgrade to our web application. During this time, you may experience intermittent access to our web application.

Web application maintenance

Jun <var data-var='date'>10</var>, <var data-var='time'>00:00</var> CEST Resolved - We are investigating app and API instability.

App instability

May <var data-var='date'>21</var>, <var data-var='time'>17:51</var> CEST Resolved - The incident has been resolved, and reviews will backfill into the relevant alerts. May <var data-var='date'>20</var>, <var data-var='time'>17:32</var> CEST Update - Our team has deployed a fix, and review mentions should return in under 24 hours. May <var data-var='date'>20</var>, <var data-var='time'>15:05</var> CEST Investigating - We are experiencing an outage of our review page source monitoring. Any data missed during this time should not be permanently lost. We will have more information soon.

Review Page Outage

May <var data-var='date'> 9</var>, <var data-var='time'>20:42</var> CEST Resolved - The X API is reporting fewer errors. We are monitoring the situation. May <var data-var='date'> 9</var>, <var data-var='time'>20:20</var> CEST Identified - The X API is reporting a high rate error. This is could affect our mentions flow and some parts of the app. We are monitoring the incident.

X (Twitter) outage

Apr <var data-var='date'>17</var>, <var data-var='time'>03:30</var> CEST Resolved - The webapp and the API where down

Webapp and API down

Mar <var data-var='date'> 6</var>, <var data-var='time'>19:30</var> CET Resolved - Several users reported the inability to add Twitter monitored pages. The incident was live for less than 24 hours, and normal service has been restored

Inability to add Twitter monitored pages

Oct <var data-var='date'>24</var>, <var data-var='time'>09:03</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>24</var>, <var data-var='time'>09:02</var> CEST Update - Quota counting issue has been fixed on Oct 23rd at 5:00PM UTC Oct <var data-var='date'>18</var>, <var data-var='time'>19:32</var> CEST Identified - We are currently experiencing an issue with our quota counting system. If you are experiencing an issue with your quota, please reach out to support@mention.com

Quota counting system

Jul <var data-var='date'>11</var>, <var data-var='time'>09:15</var> CEST Resolved - Our twitter data source is working again since 11th july 2AM Jul <var data-var='date'> 9</var>, <var data-var='time'>16:35</var> CEST Investigating - Our Twitter Data source is currently down since 10h42 (GMT+2) We are working on restoring the connection as soon as possible.

Data outage

Oct <var data-var='date'>30</var>, <var data-var='time'>21:45</var> CET Resolved - This incident has been resolved. Oct <var data-var='date'>30</var>, <var data-var='time'>21:18</var> CET Investigating - The issue has been identified as availability issues regarding Cloudflare Pages and Workers KV. https://www.cloudflarestatus.com/incidents/l6x2h1zp69bc

Update

Mar <var data-var='date'> 6</var>, <var data-var='time'>09:08</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'> 4</var>, <var data-var='time'>11:20</var> CET Monitoring - We are performing a maintenance on our products.

Product maintenance

Sep <var data-var='date'>20</var>, <var data-var='time'>14:08</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>20</var>, <var data-var='time'>13:54</var> CEST Investigating - We are currently investigating this issue.

Network outage

Nov <var data-var='date'>21</var>, <var data-var='time'>14:35</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>21</var>, <var data-var='time'>14:32</var> CET Investigating - We're experiencing server issues and are currently looking into this.

Server issues

Nov <var data-var='date'>15</var>, <var data-var='time'>01:58</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>15</var>, <var data-var='time'>01:56</var> CET Investigating - We're experiencing server issues and are currently looking into this.

Oct <var data-var='date'>24</var>, <var data-var='time'>20:44</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>24</var>, <var data-var='time'>20:24</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>24</var>, <var data-var='time'>20:23</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>24</var>, <var data-var='time'>19:53</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>24</var>, <var data-var='time'>19:53</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>24</var>, <var data-var='time'>19:23</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>24</var>, <var data-var='time'>19:23</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>24</var>, <var data-var='time'>18:53</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>24</var>, <var data-var='time'>18:52</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>24</var>, <var data-var='time'>18:22</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>24</var>, <var data-var='time'>18:22</var> CEST Investigating - We're experiencing server issues and are currently looking into this.

Oct <var data-var='date'>23</var>, <var data-var='time'>14:14</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>23</var>, <var data-var='time'>14:07</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>23</var>, <var data-var='time'>14:07</var> CEST Investigating - We're experiencing server issues and are currently looking into this.

Oct <var data-var='date'>22</var>, <var data-var='time'>21:10</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>22</var>, <var data-var='time'>21:10</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>22</var>, <var data-var='time'>20:39</var> CEST Update - We're experiencing server issues and are currently looking into this. Oct <var data-var='date'>22</var>, <var data-var='time'>20:39</var> CEST Investigating - We're experiencing server issues and are currently looking into this.

Aug <var data-var='date'>21</var>, <var data-var='time'>08:15</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>08:12</var> CEST Update - We're experiencing server issues and are currently looking into this. Aug <var data-var='date'>21</var>, <var data-var='time'>08:12</var> CEST Investigating - We're experiencing server issues and are currently looking into this.

Jul <var data-var='date'> 1</var>, <var data-var='time'>04:49</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 1</var>, <var data-var='time'>04:37</var> CEST Update - We're experiencing server issues and are currently looking into this. Jul <var data-var='date'> 1</var>, <var data-var='time'>04:36</var> CEST Investigating - We're experiencing server issues and are currently looking into this.

Jun <var data-var='date'>30</var>, <var data-var='time'>04:50</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>30</var>, <var data-var='time'>04:47</var> CEST Update - We are continuing to investigate this issue. Jun <var data-var='date'>30</var>, <var data-var='time'>04:40</var> CEST Update - We're experiencing server issues and are currently looking into this. Jun <var data-var='date'>30</var>, <var data-var='time'>04:38</var> CEST Investigating - We're experiencing server issues and are currently looking into this.

Jun <var data-var='date'>29</var>, <var data-var='time'>14:23</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>14:23</var> CEST Update - We're experiencing server issues and are currently looking into this. Jun <var data-var='date'>29</var>, <var data-var='time'>14:21</var> CEST Investigating - We're experiencing server issues and are currently looking into this.

Is Mention down?

Mention status is DEGRADED

Components with issues

Lastest published events

LinkedIn Listening: Reduced Mention Volume

Feed Loading Issue

Review Page Monitoring Incident

Mention Services, Components and Regions

Recent Mention events

LinkedIn Listening: Reduced Mention Volume

Feed Loading Issue

Review Page Monitoring Incident

Data Processing Delays on Tiktok/Pinterest/Youtube

LinkedIN Social Account Outage

Web application maintenance