May <var data-var='date'> 7</var>, <var data-var='time'>21:22</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>21:21</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 7</var>, <var data-var='time'>19:05</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'> 7</var>, <var data-var='time'>19:05</var> UTC Investigating - We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time. What's affected: GitHub-backed repositories cannot be set up or linked Bitbucket integrations are also impacted Issue is specific to the AU region only What we're doing: Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made. What you can do: If you need immediate access to repository integrations, please consider using our other regional deployments temporarily. We apologise for the inconvenience and appreciate your patience as we resolve this issue. For questions or concerns, please contact our support team.

Temporary Issue with GitHub Integration in AU Region

May <var data-var='date'> 6</var>, <var data-var='time'>06:40</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>11:57</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 5</var>, <var data-var='time'>10:46</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'> 5</var>, <var data-var='time'>10:33</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 5</var>, <var data-var='time'>09:56</var> UTC Identified - We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time. What's affected: GitHub-backed repositories cannot be set up or linked Bitbucket integrations are also impacted Issue is specific to the AU region only What we're doing: Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made. What you can do: If you need immediate access to repository integrations, please consider using our other regional deployments temporarily. We apologise for the inconvenience and appreciate your patience as we resolve this issue. For questions or concerns, please contact our support team.

Apr <var data-var='date'>27</var>, <var data-var='time'>14:56</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>14:53</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>27</var>, <var data-var='time'>14:04</var> UTC Investigating - We are currently investigating this issue.

Pipeline Access Failure

Apr <var data-var='date'>22</var>, <var data-var='time'>18:30</var> UTC Resolved - Customers may have experienced intermittent issues signing in to the Maia Foundation. This was due to a wider issue with a third-party provider.

Intermittent issues with Sign-in to Maia Foundation

Apr <var data-var='date'>21</var>, <var data-var='time'>11:20</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>11:15</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>21</var>, <var data-var='time'>11:04</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>21</var>, <var data-var='time'>10:55</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>21</var>, <var data-var='time'>10:54</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>21</var>, <var data-var='time'>10:52</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>21</var>, <var data-var='time'>10:51</var> UTC Investigating - We are currently investigating this issue

Pipeline: : Instability in Pipeline Execution Steps

Apr <var data-var='date'> 9</var>, <var data-var='time'>09:02</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>08:56</var> UTC Identified - The issue has been identified and a fix is being implemented.

Git authentication issue with Azure

Apr <var data-var='date'> 2</var>, <var data-var='time'>16:53</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 2</var>, <var data-var='time'>16:45</var> UTC Investigating - We are currently investigating this issue.

Customers may be seeing an intermittent "unable to retrieve repositories" message while trying to access their Git repositories.

Mar <var data-var='date'>25</var>, <var data-var='time'>17:47</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>25</var>, <var data-var='time'>14:27</var> UTC Investigating - We are currently investigating this issue.

Issues with Facebook Query failing with HTTP [40002] [200] API access disrupted.

Mar <var data-var='date'>21</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>21</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>13</var>, <var data-var='time'>11:52</var> UTC Scheduled - There is a required maintenance window that should cause minimal disruption to the platform, but interruptions may occur during it.

Required maintenance for Maia foundation

Mar <var data-var='date'>11</var>, <var data-var='time'>21:13</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>11</var>, <var data-var='time'>18:18</var> UTC Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>11</var>, <var data-var='time'>18:08</var> UTC Investigating - We are currently investigating this issue.

Issues Creating Custom OAuths

Mar <var data-var='date'> 5</var>, <var data-var='time'>10:33</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 4</var>, <var data-var='time'>16:20</var> UTC Monitoring - The initial issue has been mitigated. We are continuing to monitor and work towards full resolution Mar <var data-var='date'> 4</var>, <var data-var='time'>15:03</var> UTC Investigating - We are currently investigating this incident

Designer: Timeouts in Component Parameters or Options Configuration

Feb <var data-var='date'>16</var>, <var data-var='time'>17:12</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>16</var>, <var data-var='time'>16:47</var> UTC Update - We are continuing to investigate this issue. Feb <var data-var='date'>16</var>, <var data-var='time'>16:46</var> UTC Update - We are continuing to investigate this issue. Feb <var data-var='date'>16</var>, <var data-var='time'>16:27</var> UTC Investigating - We're currently investigating an issue leading to instability in the platform, impacting both design and runtime in both regions

Ongoing platform instability impacting design and runtime of pipelines

Feb <var data-var='date'> 7</var>, <var data-var='time'>11:00</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 7</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>20</var>, <var data-var='time'>16:25</var> UTC Scheduled - Please be advised that we will performing essential maintenance on February 7th 2026 from 9:00 AM to 11:00 AM UTC. During this period you may experience a downtime and temporary impact to performance and long running pipelines could be terminated. We apologise for any inconvenience and appreciate your understanding.

Essential maintenance

Jan <var data-var='date'>20</var>, <var data-var='time'>12:17</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>19</var>, <var data-var='time'>08:39</var> UTC Investigating - We are currently investigating an issue where Matillion Hosted Agents are going into an unknown status, preventing pipeline execution.

Matillion Hosted Agent - intermittent unknown status

Jan <var data-var='date'>20</var>, <var data-var='time'>11:55</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>20</var>, <var data-var='time'>11:37</var> UTC Investigating - We are currently investigating an issue with Agent gateway causing validation and agent availability issues

Agent gateway down

Dec <var data-var='date'>19</var>, <var data-var='time'>12:06</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'>18</var>, <var data-var='time'>22:31</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>18</var>, <var data-var='time'>18:20</var> UTC Investigating - We are currently investigating this issue.

Issues Spinning Up New Agents via Azure ARM Template

Dec <var data-var='date'> 9</var>, <var data-var='time'>09:40</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 8</var>, <var data-var='time'>11:39</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 8</var>, <var data-var='time'>09:17</var> UTC Investigating - Potential degradation of pipeline executions, impacting both schedule and manual runs. The situations is being actively investigated.

Intermittent issue with pipeline executions

Dec <var data-var='date'> 8</var>, <var data-var='time'>20:41</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 8</var>, <var data-var='time'>19:10</var> UTC Investigating - We are currently investigating this issue, it is impacting all Schedules

Scheduled Pipelines not triggering

Dec <var data-var='date'> 5</var>, <var data-var='time'>12:31</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>11:59</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 5</var>, <var data-var='time'>11:24</var> UTC Investigating - Matillion is currently investigating issues with logging into Designer and the Hub. Any scheduled pipeline will not be impacted during this incident.

Authentication issues impacting login into Designer and Hub

Dec <var data-var='date'> 3</var>, <var data-var='time'>11:30</var> UTC Resolved - Customers with private links may have noticed unavailability briefly, issue has since been resolved.

Private link unavailability

Nov <var data-var='date'>19</var>, <var data-var='time'>19:57</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>19</var>, <var data-var='time'>15:49</var> UTC Investigating - We are currently investigating this issue.

Workflow Pods are running out of database connections leading to longer pipeline execution runs

Nov <var data-var='date'>18</var>, <var data-var='time'>15:11</var> UTC Resolved - The third party has resolved their ongoing incident. The public API is now functioning as intended. Nov <var data-var='date'>18</var>, <var data-var='time'>13:47</var> UTC Identified - A third party is experiencing an ongoing incident that is causing our public API to return intermittent 500 errors. This will not impact any scheduled or design-time activities happening within the user interface.

Third party system outage impacting Public API access only

Nov <var data-var='date'>13</var>, <var data-var='time'>18:04</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>13</var>, <var data-var='time'>15:18</var> UTC Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>13</var>, <var data-var='time'>14:32</var> UTC Investigating - We are currently investigating this issue.

We’ve noticed unusually high traffic on certain endpoints, which could potentially cause pipeline failures.

Oct <var data-var='date'>25</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>25</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>10</var>, <var data-var='time'>14:10</var> UTC Scheduled - Please be advised that we will performing essential maintenance on 25th October 2025 from 8:00 AM to 4:00 PM. During this period you may experience a downtime and temporary impact to performance and long running pipelines could be terminated. We apologise for any inconvenience and appreciate your understanding.

Essential Maintenance

Oct <var data-var='date'>20</var>, <var data-var='time'>12:31</var> UTC Resolved - This incident is now resolved Oct <var data-var='date'>20</var>, <var data-var='time'>12:03</var> UTC Update - We are continue to monitor for any further issues. Oct <var data-var='date'>20</var>, <var data-var='time'>11:15</var> UTC Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>20</var>, <var data-var='time'>11:01</var> UTC Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>20</var>, <var data-var='time'>10:13</var> UTC Monitoring - Starting from approximately 08:00 BST, some customers may experience errors or been unable to log in to the Matillion Hub. We are investigating this and partial service has been restored currently

Is Matillion Services down?

Matillion Services status is UP

Lastest published events

Temporary Issue with GitHub Integration in AU Region

Temporary Issue with GitHub Integration in AU Region

Pipeline Access Failure

Matillion Services Services, Components and Regions

Recent Matillion Services events

Temporary Issue with GitHub Integration in AU Region

Temporary Issue with GitHub Integration in AU Region

Pipeline Access Failure

Intermittent issues with Sign-in to Maia Foundation

Pipeline: : Instability in Pipeline Execution Steps

Git authentication issue with Azure

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Is Matillion Services down?

Matillion Services status is UP

Lastest published events

Temporary Issue with GitHub Integration in AU Region

Temporary Issue with GitHub Integration in AU Region

Pipeline Access Failure

Matillion Services Services, Components and Regions

Recent Matillion Services events

Temporary Issue with GitHub Integration in AU Region

Temporary Issue with GitHub Integration in AU Region

Pipeline Access Failure

Intermittent issues with Sign-in to Maia Foundation

Pipeline: : Instability in Pipeline Execution Steps

Git authentication issue with Azure

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!