Sep <var data-var='date'>29</var>, <var data-var='time'>12:52</var> EDT Resolved - Our engineering team has confirmed that all membership renewals have now finished renewing. Our team will continue to monitor throughout the day to ensure system stability. Sep <var data-var='date'>29</var>, <var data-var='time'>11:42</var> EDT Monitoring - Our engineering team has deployed a fix and membership renewals should begin processing momentarily. We are continuing to monitor and will confirm once all renewals have processed. Sep <var data-var='date'>29</var>, <var data-var='time'>10:41</var> EDT Update - Some memberships scheduled to renew overnight did not process as expected, which may impact clients' ability to book classes. The Engineering team continues to investigate this issue. We continue to actively work towards resolution and expect to provide another update within the hour. Sep <var data-var='date'>29</var>, <var data-var='time'>09:32</var> EDT Identified - We have identified the cause of the issue affecting membership renewal that failed to process overnight. Our team is implementing corrective actions and evaluating any impacted memberships to ensure renewals are processed appropriately. Sep <var data-var='date'>29</var>, <var data-var='time'>08:58</var> EDT Investigating - We are investigating an issue where some memberships scheduled to renew overnight were not processed as expected. Our team is actively working to identify the cause and assess the scope of impact. Studios may notice some memberships that were scheduled to renew remain pending, which may prevent affected clients from booking classes. We will provide further updates as we continue our investigation.

Some Membership Renewals Did Not Process

Sep <var data-var='date'>14</var>, <var data-var='time'>10:29</var> EDT Resolved - Insights has now been restored and is fully accessible within the Mariana Tek system. Sep <var data-var='date'>13</var>, <var data-var='time'>13:45</var> EDT Identified - We are currently experiencing an outage from a third party provider that is affecting our Insights Dashboards from loading. Our team is in communication with the hosting provider to resolve the issue as quickly as possible. Please note that this outage is isolated to the Insights product only - all other reporting features within Mariana Tek remain fully accessible.

502 Bad Gateway Error: Insights 9/12/26

Jul <var data-var='date'> 3</var>, <var data-var='time'>14:15</var> EDT Resolved - The incident impacting Mariana Tek Admin, Web Integrations, Biz App and the Consumer App has been resolved. We appreciate your patience while we worked to restore service. Jul <var data-var='date'> 3</var>, <var data-var='time'>12:59</var> EDT Monitoring - The Engineering team has identified and addressed the cause of the degraded service. All affected applications have resumed normal operation, and we are continuing to monitor performance to ensure stability. Jul <var data-var='date'> 3</var>, <var data-var='time'>11:05</var> EDT Investigating - We are currently investigating an issue affecting Mariana Tek Admin, Web Integrations, Biz App and the Consumer App. Our team is actively working to identify the root cause and will provide an update as soon as more information becomes available.

Service Degradation Across Mariana Tek Platforms

Jul <var data-var='date'> 2</var>, <var data-var='time'>15:33</var> EDT Resolved - Our engineering team has been monitoring system performance and has not seen further errors since the improvements were rolled out. Jul <var data-var='date'> 2</var>, <var data-var='time'>01:03</var> EDT Update - Our engineers have released the final improvements and we see the system speed returning to normal. We will continue to monitor over the next day. Jul <var data-var='date'> 2</var>, <var data-var='time'>00:29</var> EDT Monitoring - Our engineering team have released some improvements and we are starting to see the system recover. We are continuing to monitor system health. Jul <var data-var='date'> 2</var>, <var data-var='time'>00:02</var> EDT Identified - Engineering has identified root cause to the system slowness and should have a resolution very soon Jul <var data-var='date'> 1</var>, <var data-var='time'>21:47</var> EDT Investigating - Our engineering team is aware of degraded performance in the current report of Mariana Tek's Admin pages and Apps. Engineering is actively investigating.

Degraded Performance: Mariana Tek Admin July 1st

Jun <var data-var='date'>18</var>, <var data-var='time'>00:30</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>00:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>17:19</var> EDT Scheduled - We've scheduled maintenance for Thursday, June 18th from 12am - 1230am ET. During this time, the Mariana Tek Admin, frontend pages, and apps will be inaccessible as we perform essential updates to enhance your experience.

Scheduled Maintenance: June 18th 12am-1230am ET

Jun <var data-var='date'> 3</var>, <var data-var='time'>01:30</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 3</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>15:32</var> EDT Scheduled - We've scheduled maintenance for June 3rd from 1:00-1:30 am EST . During this window, we will be fine tuning changes that were made during the May 31st maintenance. The Mariana Tek Admin, frontend pages, and apps will be inaccessible as we perform essential updates to enhance your experience.

Scheduled Maintenance: June 3rd 1 am ET

Jun <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>31</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>26</var>, <var data-var='time'>14:05</var> EDT Scheduled - We've scheduled maintenance for Sunday, May 31st from 10pm to 12am ET. During this time, the Mariana Tek Admin, frontend pages, and apps will be inaccessible as we perform essential updates to enhance your experience.

Scheduled Maintenance: Sunday, May 31st 10pm ET

May <var data-var='date'>11</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>27</var>, <var data-var='time'>12:53</var> EDT Scheduled - We've scheduled required maintenance for Sunday, May 10th from 11pm - 12am ET. During this window, we will be making needed configuration changes to our infrastructure. During this time, the Mariana Tek Admin, frontend pages, and apps will be inaccessible.

Scheduled Maintenance: Sunday, May 10th 11pm ET

Apr <var data-var='date'>24</var>, <var data-var='time'>21:47</var> EDT Resolved - We experienced an issue where Insights was not loading for some users, resulting in 502 errors. This was caused by a temporary outage with Microsoft Azure. The issue has now been resolved, and Insights is operating normally. We will continue to monitor to ensure stability. Apr <var data-var='date'>24</var>, <var data-var='time'>13:31</var> EDT Identified - We’re aware of an issue affecting the loading of our Insights reports. One of our architecture component providers is experiencing technical difficulties due to a Microsoft server outage.

Insights Suite affected by Microsoft Server Outage

Mar <var data-var='date'>10</var>, <var data-var='time'>12:42</var> EDT Resolved - Our engineers have resolved the root cause and Insights is back to full functionality. Mar <var data-var='date'>10</var>, <var data-var='time'>10:36</var> EDT Investigating - We’re currently investigating an issue where Insights is not loading for some studios. Our team is actively working to identify the cause and will provide an update as soon as more information is available.

Issues Loading Insights

Oct <var data-var='date'>28</var>, <var data-var='time'>18:34</var> EDT Resolved - All services are operating normally, and we are monitoring performance to ensure continued reliability Oct <var data-var='date'>28</var>, <var data-var='time'>17:44</var> EDT Monitoring - Mariana Tek Web Integration response times have returned to normal. Our engineering team continues to actively monitor the system to ensure consistent performance. While functionality is fully restored, we’ll keep an eye on things and provide updates here. Oct <var data-var='date'>28</var>, <var data-var='time'>17:13</var> EDT Investigating - We’re currently seeing slower-than-normal response times with Web Integrations. Our engineering team is actively monitoring the situation and investigating the root cause. We will continue to provide updates as we learn more and aim to resolve this as quickly as possible. Thank you for your patience and understanding.

Degraded Performance: Web Integrations

Oct <var data-var='date'>27</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>26</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>22</var>, <var data-var='time'>14:30</var> EDT Scheduled - We've scheduled system maintenance for Sunday, October 26th 2025 from 11pm - 12am ET. During this window, we will be making necessary configuration changes to our infrastructure. Please note that Mariana Tek’s admin, frontend pages, and all apps will be inaccessible during this time.

Scheduled Maintenance: Sunday October 26th 2025 11pm -12am ET

Jun <var data-var='date'>29</var>, <var data-var='time'>23:30</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>29</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>25</var>, <var data-var='time'>16:50</var> EDT Scheduled - We've scheduled system maintenance for June 29th, 2025 from 11pm - 1130pm ET. During this window, we will be making necessary configuration changes to our infrastructure. Please note that Mariana Tek’s admin, frontend pages, and all apps will be inaccessible during this time.

Scheduled Maintenance: June 29th 2025 11pm -1130pm ET

Jun <var data-var='date'>11</var>, <var data-var='time'>20:58</var> EDT Resolved - The Mariana Tek Admin is now fully operational. All services are functioning as expected. Jun <var data-var='date'>11</var>, <var data-var='time'>20:32</var> EDT Monitoring - The issue has been resolved and the Admin is now back online. Our Engineering team will continue to monitor the system to ensure ongoing stability Jun <var data-var='date'>11</var>, <var data-var='time'>20:23</var> EDT Investigating - We're currently experiencing an issue preventing Mariana Tek Admin from loading. Our Engineering team is working to investigate the cause.

Admin not loading

Jun <var data-var='date'> 1</var>, <var data-var='time'>11:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>12:48</var> EDT Scheduled - We've scheduled system maintenance for June 1st, 2025 from 10pm to 11pm ET. During this window, we will be making necessary configuration changes to our infrastructure. Please note that Mariana Tek’s admin, frontend pages, and all apps will be inaccessible during this time.

Scheduled Maintenance: June 1st 2025 10pm -11pm ET

Feb <var data-var='date'> 6</var>, <var data-var='time'>18:56</var> EST Resolved - We have resolved this issue and the system has returned to full functionality Feb <var data-var='date'> 6</var>, <var data-var='time'>18:21</var> EST Investigating - We are currently experiencing system slowness that is impacting Mariana Tek Admin. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience.

Degraded Performance: Admin

Dec <var data-var='date'>10</var>, <var data-var='time'>13:51</var> EST Resolved - Our engineering team has resolved this issue and Web Integrations have returned to full functionality Dec <var data-var='date'>10</var>, <var data-var='time'>13:25</var> EST Investigating - We are currently investigating an issue where Web Integrations and MT tools are returning 404 errors. Our Engineering team is actively working to identify the root cause and resolve this as quickly as possible.

Outage: Scheduling and End-User Transactional Pages

Nov <var data-var='date'>25</var>, <var data-var='time'>10:00</var> EST Resolved - This incident has been resolved. Nov <var data-var='date'>23</var>, <var data-var='time'>10:57</var> EST Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>23</var>, <var data-var='time'>10:57</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>23</var>, <var data-var='time'>10:44</var> EST Investigating - We are currently experiencing system slowness that is impacting Mariana Tek Admin and Web Integrations. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience.

System Slowness

Oct <var data-var='date'>27</var>, <var data-var='time'>17:36</var> EDT Resolved - The issue affecting our Insights reports has been resolved with our provider and reports have returned to full functionality with no impact to data. Oct <var data-var='date'>27</var>, <var data-var='time'>13:36</var> EDT Identified - We’re currently aware of an issue affecting the loading of our Insights reports. One of our architecture component providers is experiencing technical difficulties. Our engineers are actively working with their team to resolve the issue.

Insights Reporting Error

Jul <var data-var='date'> 2</var>, <var data-var='time'>22:35</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 2</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>13:27</var> EDT Scheduled - We’ve scheduled maintenance for Tuesday, June 2nd from 10 PM - 12 AM EST. During this window, we will be making the necessary configuration changes to our infrastructure. Please note that Mariana Tek’s admin, frontend pages, and all apps will be inaccessible during this time.

Scheduled Maintenance

Jun <var data-var='date'>29</var>, <var data-var='time'>21:29</var> EDT Resolved - This incident has been resolved as of 12pm ET and the team has been monitoring since. The engineering team will continue to monitor through the weekend. We will reach out to any impacted customer or users should delays in renewals occur. Jun <var data-var='date'>28</var>, <var data-var='time'>19:24</var> EDT Update - Update: Membership auto renewals have caught up and will be processed at a regular cadence through the weekend. We are still experiencing intermittent issues for the following scheduled actions: livestream emails not sending, spot holds not releasing, and automatic refresh of the roster. Our engineering team is continuing to work toward a permanent solution for these. We will provide updates as soon as we have them. Jun <var data-var='date'>28</var>, <var data-var='time'>10:43</var> EDT Identified - We are currently experiencing delays with auto renewals, spot holds not releasing, livestream emails not sending, and automatic refresh of the roster. Our engineering team has identified the root cause and is actively working on a solution. We will provide updates as soon as we have more information. Jun <var data-var='date'>26</var>, <var data-var='time'>11:07</var> EDT Investigating - The Mariana Tek system is experiencing some intermittent issues with the following scheduled actions: memberships did not auto renew, livestream emails not sending, spot holds not releasing, and delays in actions in the Admin system. Engineering is investigating and will report back as soon as possible.

Intermittent issues with scheduled actions

Jun <var data-var='date'>23</var>, <var data-var='time'>23:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>23</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>11</var>, <var data-var='time'>15:57</var> EDT Scheduled - We've scheduled maintenance for Sunday, June 23rd from 10pm - 12AM EST. During this window, we will be making needed configuration changes to our infrastructure. Please note that Mariana Tek's admin, frontend pages, and all apps will be inaccessible during this time.

Scheduled Maintenance: June 23rd

May <var data-var='date'> 4</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 3</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 3</var>, <var data-var='time'>19:33</var> EDT Update - We will be undergoing scheduled maintenance during this time. May <var data-var='date'> 3</var>, <var data-var='time'>17:58</var> EDT Scheduled - Mariana Tek is required to undergo a last minute maintenance window this evening, Friday May 3rd from 10pm - 12am ET. During this window, we will be making a *minor* necessary upgrade to our infrastructure. Please note that Mariana Tek's admin, frontend pages, and all apps will be inaccessible during this time.

Required System Maintenance: Friday May 3rd from 10pm - 12am ET

Apr <var data-var='date'>25</var>, <var data-var='time'>19:51</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>25</var>, <var data-var='time'>13:49</var> EDT Monitoring - The engineering team has resolved this issue with the Insights Dashboards and they should now be accessible with no issue. We are continuing to monitor. Apr <var data-var='date'>25</var>, <var data-var='time'>10:58</var> EDT Investigating - We are currently experiencing an outage from a third party provider that is affecting our Insights Dashboards from loading. Our team is in communication with the hosting provider to resolve the issue as quickly as possible. Please note that this outage is isolated to the Insights product only - all other reporting features within Mariana Tek remain fully accessible. We appreciate your patience and will provide further updates as they become available.

Insights Dashboards not loading

Feb <var data-var='date'>16</var>, <var data-var='time'>18:00</var> EST Resolved - We're pleased to report that these issues have been resolved and all database operations have been restored to their optimal state. If you are still experiencing these issues or any others, please contact Mariana Tek Support as soon as possible. Feb <var data-var='date'>15</var>, <var data-var='time'>22:20</var> EST Update - We are continuing to monitor for any further issues. Feb <var data-var='date'>15</var>, <var data-var='time'>21:30</var> EST Update - While the majority of the errors we were seeing in the past few days have been resolved, we continue to monitor 500 errors from the database upgrade. The common issues resulting in these issues are: EDIT: - Checking customers into class - as of 2/15 we have seen a significant DECREASE in these errors - Customers booking on the app If you are still experiencing these issues or any others, please contact Mariana Tek Support as soon as possible. Feb <var data-var='date'>13</var>, <var data-var='time'>20:46</var> EST Update - While the majority of the errors we were seeing in the past few days have been resolved, we continue to monitor 500 errors from the database upgrade. The common issues resulting in these issues are: - Checking customers into class - Customers booking on Web Integrations If you are still experiencing these issues or any others, please contact Mariana Tek Support as soon as possible. Feb <var data-var='date'>12</var>, <var data-var='time'>21:02</var> EST Update - We are continuing to monitor 500 errors from the database upgrade. The common issues resulting in these issues are: - Checking customers into class - Customers booking on Web Integrations If you are still experiencing these issues or any others, please contact Mariana Tek Support as soon as possible. Feb <var data-var='date'>12</var>, <var data-var='time'>12:18</var> EST Update - We are continuing to monitor for 500 errors to ensure they do not spike. Please reach out to Mariana Tek Support if you experience any issues. Feb <var data-var='date'>11</var>, <var data-var='time'>12:46</var> EST Monitoring - We have identified the root cause of the issues for 500 errors. We are actively monitoring to ensure the 500 errors do not spike again. Please reach out to Mariana Tek Support if you experience any issues. Feb <var data-var='date'>11</var>, <var data-var='time'>03:50</var> EST Investigating - We are investigating an increase of 500 errors for some users across multiple applications. Our team is working on this as a priority, subscribe to the status page for further updates.

Is Mariana Tek down?

Mariana Tek status is UP

Lastest published events

Some Membership Renewals Did Not Process

502 Bad Gateway Error: Insights 9/12/26

Service Degradation Across Mariana Tek Platforms

Mariana Tek Services, Components and Regions

Recent Mariana Tek events

Some Membership Renewals Did Not Process

502 Bad Gateway Error: Insights 9/12/26

Service Degradation Across Mariana Tek Platforms

Degraded Performance: Mariana Tek Admin July 1st

Scheduled Maintenance: June 18th 12am-1230am ET

Scheduled Maintenance: June 3rd 1 am ET