THIS IS A SCHEDULED EVENT May <var data-var='date'>27</var>, <var data-var='time'>08:00</var> - <var data-var='time'>09:00</var> CEST May <var data-var='date'>19</var>, <var data-var='time'>14:43</var> CEST Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on May 27th 2026. This maintenance will take place outside of your peak hours between 08:00-09:00, CET. How will this impact your workload? Our underlying infrastructure will be under maintenance upon our cloud provider's request. Some of the following services may be affected for a short period: - Scenarios processing may be delayed - Webhooks processing may be delayed - Logging into the platform may not be possible for a short time We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team [Affected zones: "make.com"]

Scheduled infrastructure maintenance

THIS IS A SCHEDULED EVENT May <var data-var='date'>27</var>, <var data-var='time'>00:00</var> - <var data-var='time'>01:00</var> CEST May <var data-var='date'>19</var>, <var data-var='time'>14:41</var> CEST Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on May 27th 2026. This maintenance will take place outside of your peak hours between 00:00-01:00, CET. How will this impact your workload? Our underlying infrastructure will be under maintenance upon our cloud provider's request. Some of the following services may be affected for a short period: - Scenarios processing may be delayed - Webhooks processing may be delayed - Logging into the platform may not be possible for a short time We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team [Affected zones: "eu1.make.celonis.com"]

THIS IS A SCHEDULED EVENT May <var data-var='date'>26</var>, <var data-var='time'>23:00</var> CEST &nbsp;-&nbsp; May <var data-var='date'>27</var>, <var data-var='time'>00:00</var> CEST May <var data-var='date'>19</var>, <var data-var='time'>14:40</var> CEST Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on May 26th 2026. This maintenance will take place outside of your peak hours between 23:00-00:00, CET. How will this impact your workload? Our underlying infrastructure will be under maintenance upon our cloud provider's request. Some of the following services may be affected for a short period: - Scenarios processing may be delayed - Webhooks processing may be delayed - Logging into the platform may not be possible for a short time We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team [Affected zones: "us1.make.celonis.com"]

THIS IS A SCHEDULED EVENT May <var data-var='date'>26</var>, <var data-var='time'>22:00</var> - <var data-var='time'>23:00</var> CEST May <var data-var='date'>19</var>, <var data-var='time'>14:36</var> CEST Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on May 26th 2026. This maintenance will take place outside of your peak hours between 22:00-23:00, CET. How will this impact your workload? Our underlying infrastructure will be under maintenance upon our cloud provider's request. Some of the following services may be affected for a short period: - Scenarios processing may be delayed - Webhooks processing may be delayed - Logging into the platform may not be possible for a short time We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team [Affected zones: "eu1.make.com,"eu2.make.com"]

THIS IS A SCHEDULED EVENT May <var data-var='date'>26</var>, <var data-var='time'>10:00</var> - <var data-var='time'>11:00</var> CEST May <var data-var='date'>19</var>, <var data-var='time'>14:34</var> CEST Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on May 26th 2026. This maintenance will take place outside of your peak hours between 10:00-11:00, CET. How will this impact your workload? Our underlying infrastructure will be under maintenance upon our cloud provider's request. Some of the following services may be affected for a short period: - Scenarios processing may be delayed - Webhooks processing may be delayed - Logging into the platform may not be possible for a short time We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team [Affected zones: "us1.make.com,"us2.make.com"]

May <var data-var='date'>22</var>, <var data-var='time'>14:47</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>12:23</var> CEST Monitoring - We have identified the root cause and applied remediations. The affected zones are stable, and we are actively monitoring our systems May <var data-var='date'>22</var>, <var data-var='time'>11:57</var> CEST Investigating - We are currently investigating an issue with not being able to log in to the platform. Executions are not affected.

Login into make.com doesn't work

May <var data-var='date'>14</var>, <var data-var='time'>07:59</var> CEST Resolved - Meta has resolved the issue on their end, and API traffic has returned to normal state. Your Facebook Lead Ads scenarios should now be working as expected, and new leads from Facebook will resume flowing through without issues. If you are still experiencing issues, do not hesitate to contact our support. May <var data-var='date'>13</var>, <var data-var='time'>15:27</var> CEST Monitoring - Facebook Lead Ads API traffic is looking stable for now. We keep monitoring the situation and awaiting confirmation from Meta about situation being fully resolved May <var data-var='date'>13</var>, <var data-var='time'>10:19</var> CEST Identified - We've identified that Meta API is experiencing issues impacting Facebook Leads* data and payloads. Our team created a bug report and escalated this to Meta team and awaiting their confirmation & resolution of the ongoing issue. We are actively monitoring the situation and will update you as soon as we have an update or more information available.

Facebook Lead Ads Error: "Unsupported get request. Object with ID "..." does not exist, cannot be loaded due to missing permissions or does not support this operation"

May <var data-var='date'>13</var>, <var data-var='time'>20:08</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>13</var>, <var data-var='time'>16:10</var> CEST Monitoring - Our team has identified the cause of the zone overload and applied mitigations. eu2.make.com is operational again and we are monitoring the systems May <var data-var='date'>13</var>, <var data-var='time'>14:15</var> CEST Update - We are continuing to investigate this issue. May <var data-var='date'>13</var>, <var data-var='time'>14:15</var> CEST Update - Our engineers are continuing to investigate this issue with highest priority. We will provide a further update within the next hour. May <var data-var='date'>13</var>, <var data-var='time'>12:49</var> CEST Investigating - We are currently investigating an issue in the zone eu2.make.com which can affect scenario executions and credits. We will provide more updates within the next hour.

Scenarios execution degraded - eu2.make.com

Apr <var data-var='date'>20</var>, <var data-var='time'>11:16</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>20</var>, <var data-var='time'>11:15</var> CEST Monitoring - Fix deployed. Monitoring. Apr <var data-var='date'>20</var>, <var data-var='time'>10:54</var> CEST Update - We are currently experiencing problems with loading the dashboard for some users. The root cause is identified and we are currently deploying the a fix. Apr <var data-var='date'>20</var>, <var data-var='time'>10:52</var> CEST Investigating - We are currently experiencing problems with loading the dashboard for some users. The root cause is identified and we are currently deploying the a fix.

Dashboard unavailable for some users

Apr <var data-var='date'>17</var>, <var data-var='time'>17:14</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>17</var>, <var data-var='time'>16:52</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>17</var>, <var data-var='time'>16:51</var> CEST Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>17</var>, <var data-var='time'>16:36</var> CEST Update - We are continuing to investigate this issue. Apr <var data-var='date'>17</var>, <var data-var='time'>16:35</var> CEST Investigating - We are currently experiencing problems with loading the dashboard for some users. The root cause is identified and we are currently working on a fix.

Apr <var data-var='date'>17</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>16</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>10</var>, <var data-var='time'>09:00</var> CEST Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on April 16th 2026. This maintenance will take place outside of your peak hours between 23:00-00:00, CET. How will this impact your workload? We’re performing infrastructure maintenance. You may experience brief delays in execution logs during this time. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

Scheduled Infrastructure Maintenance

Apr <var data-var='date'>15</var>, <var data-var='time'>19:16</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>19:14</var> CEST Update - We are continuing to monitor for any further issues. Apr <var data-var='date'>15</var>, <var data-var='time'>17:58</var> CEST Monitoring - The fix has been implemented and we are monitoring the results. All the e-mails have been processed. Apr <var data-var='date'>15</var>, <var data-var='time'>17:19</var> CEST Investigating - We are currently investigating an issue with notification e-mails not being sent from the EU1 zone.

Notification emails are not sent from platform

Apr <var data-var='date'> 7</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>10:13</var> CEST Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> CEST Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on April 7th 2026. This maintenance will take place outside of your peak hours between 10:00-11:00, CET. How will this impact your workload? We’re performing infrastructure maintenance. You may experience brief delays in execution logs during this time. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

Apr <var data-var='date'> 3</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 2</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>08:50</var> CEST Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on April 2nd 2026. This maintenance will take place outside of your peak hours between 23:00-00:00, CET. How will this impact your workload? We’re performing infrastructure maintenance. You may experience brief delays in execution logs during this time. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

Apr <var data-var='date'> 2</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>08:49</var> CEST Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on April 2nd 2026. This maintenance will take place outside of your peak hours between 10:00-11:00, CET. How will this impact your workload? We’re performing infrastructure maintenance. You may experience brief delays in execution logs during this time. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

Mar <var data-var='date'>31</var>, <var data-var='time'>23:02</var> CEST Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>21:21</var> CEST Monitoring - The scenario queue has been fully processed and the zone is now operating under normal conditions. During the course of the incident, some scenario executions have been delayed for up to 49 minutes from their scheduled execution time. All scenarios are now being executed without delays. We are switching the incident status to Monitoring. We apologize for any inconvenience caused. Mar <var data-var='date'>31</var>, <var data-var='time'>20:37</var> CEST Update - The scenario queue processing has been stabilized. We are still experiencing a minor delay in scenario executions of approximately 8 minutes compared to the scheduled execution times. We continue implementing a permanent solution. Mar <var data-var='date'>31</var>, <var data-var='time'>19:14</var> CEST Update - As a side effect of the remediation, scheduled executions have been delayed by approximately 10 minutes. Some incoming webhook requests may have been rejected. We are now processing the execution queue and the processing capacity of the zone is returning to normal state. Mar <var data-var='date'>31</var>, <var data-var='time'>18:33</var> CEST Identified - We identified the root cause of the incident and applied a temporary fix. Scenarios are no longer failing to initialize. We continue with the investigation. Mar <var data-var='date'>31</var>, <var data-var='time'>17:48</var> CEST Investigating - We are currently observing the increased number of failing scenario executions on the us2.make.com zone. The issue began at 17:20 CET. Our engineering team is working on investigating this issue.

Scenarios Execution Problems on US2

Mar <var data-var='date'>30</var>, <var data-var='time'>17:31</var> CEST Resolved - Issue has been resolved, everything is operational. Mar <var data-var='date'>30</var>, <var data-var='time'>16:24</var> CEST Investigating - We are currently investigating reports of increased error rates affecting AI agents on the eu2.make.com zone. Scenarios utilizing these modules may experience intermittent failures or timeouts. We are working to identify the root cause and will provide further updates shortly.

Performance Degradation: AI Agents

Mar <var data-var='date'>29</var>, <var data-var='time'>16:30</var> CEST Resolved - Issue has been resolved, everything is operational. Mar <var data-var='date'>29</var>, <var data-var='time'>14:55</var> CEST Monitoring - The issue affecting AI agents on the eu2.make.com zone has been identified and mitigated. Scenarios utilizing AI agent modules are now operating normally. We will continue to monitor the platform closely to ensure continued stability. Mar <var data-var='date'>29</var>, <var data-var='time'>14:28</var> CEST Investigating - We are currently investigating reports of increased error rates affecting AI agents on the eu2.make.com zone. Scenarios utilizing these modules may experience intermittent failures or timeouts. We are working to identify the root cause and will provide further updates shortly.

Mar <var data-var='date'>25</var>, <var data-var='time'>09:48</var> CET Resolved - The issue causing Datastore content to disappear from the UI has been fixed. All Datastore contents are now visible across public and enterprise zones, and all platform features are fully operational. Mar <var data-var='date'>25</var>, <var data-var='time'>09:28</var> CET Monitoring - A fix has been implemented, content of the datastores is now being displayed in the Make UI. Mar <var data-var='date'>25</var>, <var data-var='time'>09:02</var> CET Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>25</var>, <var data-var='time'>08:22</var> CET Update - Scenarios using datastore modules are unaffected. Mar <var data-var='date'>25</var>, <var data-var='time'>08:11</var> CET Investigating - We are currently investigating an issue where Datastores are not appearing within the Make UI across all public and enterprise zones. Please note that scenario executions remain unaffected and are running as expected.

Datastores not appearing in make UI

Mar <var data-var='date'>13</var>, <var data-var='time'>00:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>12</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 5</var>, <var data-var='time'>14:35</var> CET Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on March 12th 2026. This maintenance will take place outside of your peak hours between 23:00-00:00, CET. How will this impact your workload? We’re performing infrastructure maintenance. You may experience brief delays in execution logs during this time. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team [Affected zones: "eu1.make.celonis.com"]

Mar <var data-var='date'>12</var>, <var data-var='time'>14:49</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>11</var>, <var data-var='time'>22:54</var> CET Monitoring - We have fixed the issue and the scenario processing has returned back to normal. We'll continue to monitor the situation. Mar <var data-var='date'>11</var>, <var data-var='time'>21:56</var> CET Identified - We're experiencing further delays in scenario executions since 21:10 CET. We have identified the issue and our engineering team is working to restore normal processing speeds. Mar <var data-var='date'>11</var>, <var data-var='time'>19:44</var> CET Update - Update: Scenario execution delays in the us1.make.com zone have subsided, and backlogged executions are currently being processed. While system performance has returned to nominal levels, our team remains in an active investigation to determine the root cause and prevent recurrence. Mar <var data-var='date'>11</var>, <var data-var='time'>19:25</var> CET Investigating - We are currently investigating delayed scenario executions on the us1.make.com zone. The issue began at 18:45 CET. Our engineering team is working to restore normal processing speeds.

Scenario executions delayed on the us1.make.com zone

Mar <var data-var='date'>12</var>, <var data-var='time'>11:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>12</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 5</var>, <var data-var='time'>14:36</var> CET Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on March 12th 2026. This maintenance will take place outside of your peak hours between 10:00-11:00, CEST. How will this impact your workload? We’re performing infrastructure maintenance. You may experience brief delays in execution logs during this time. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team [Affected zones: "us1.make.celonis.com"]

Mar <var data-var='date'>11</var>, <var data-var='time'>12:51</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>11</var>, <var data-var='time'>12:51</var> CET Update - We have successfully restored full stability to the US2 zone. Following a period of monitoring and a deep-dive investigation, we can now confirm that all systems are operating at peak performance and the execution backlog has been fully processed. The disruption was triggered by service instability within a critical infrastructure component managed by one of our upstream third-party providers. This instability directly impacted our ability to process incoming requests and execute scenarios. Mar <var data-var='date'>10</var>, <var data-var='time'>15:48</var> CET Monitoring - We have identified the root cause of the execution issues on the US2 (us2.make.com) zone. The disruption was linked to a service instability with one of our upstream third-party providers. As we continue to investigate the recent issue on US2 zone, our investigation has identified a specific window of possible data loss. Webhooks reaching Make between 14:36 and 14:51 CET were not processed correctly due to the service disruption. Mar <var data-var='date'>10</var>, <var data-var='time'>15:31</var> CET Identified - We have identified the root cause of the execution issues on the US2 (us2.make.com) zone. The disruption was linked to a service instability with one of our upstream third-party providers. While systems are back to normal, please be aware that scenario executions might be delayed as we process the remaining backlog. We are working closely with the third-party provider to ensure a permanent fix and to prevent any recurrence. Mar <var data-var='date'>10</var>, <var data-var='time'>15:07</var> CET Update - Service recovered. The issues affecting scenario executions on us2.make.com since 14:40 CET have been restored. Scenarios execution recovered. You may experience a delay in the scenario executions. We are continuing our investigation into the root cause. Mar <var data-var='date'>10</var>, <var data-var='time'>14:56</var> CET Investigating - We are experiencing problems with scenario executions on the US2 (us2.make.com) zone starting around 14:40 CET. We are currently investigating the issue.

Executions on the us2.make.com not working

Mar <var data-var='date'>10</var>, <var data-var='time'>00:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 9</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 5</var>, <var data-var='time'>14:32</var> CET Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on March 9th 2026. This maintenance will take place outside of your peak hours between 23:00-00:00, CET. How will this impact your workload? We’re performing infrastructure maintenance. You may experience brief delays in execution logs during this time. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team [Affected zones: "eu1.make.com,"eu2.make.com"]

Mar <var data-var='date'> 9</var>, <var data-var='time'>11:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 5</var>, <var data-var='time'>14:33</var> CET Scheduled - Dear customer, We are writing to inform you about an upcoming scheduled infrastructure maintenance on March 9th 2026. This maintenance will take place outside of your peak hours between 10:00-11:00, CET. How will this impact your workload? We’re performing infrastructure maintenance. You may experience brief delays in execution logs during this time. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team [Affected zones: "us1.make.com,"us2.make.com"]

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Facebook Lead Ads Error: "Unsupported get request. Object with ID "..." does not exist, cannot be loaded due to missing permissions or does not support this operation"

Scenarios execution degraded - eu2.make.com

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Is Make down?

Make status is UP

Lastest published events

Login into make.com doesn't work

Facebook Lead Ads Error: "Unsupported get request. Object with ID "..." does not exist, cannot be loaded due to missing permissions or does not support this operation"

Scenarios execution degraded - eu2.make.com

Make Services, Components and Regions

Recent Make events

Scheduled infrastructure maintenance

Scheduled infrastructure maintenance

Scheduled infrastructure maintenance

Scheduled infrastructure maintenance

Scheduled infrastructure maintenance

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