Sep <var data-var='date'>23</var>, <var data-var='time'>12:30</var> CEST Resolved - Scenario logs in the UI were not loading. Clicking on logs in scenario history timed out. Fetching logs via API was not impacted. All zones were affected. The issue was already fixed.

Scenario logs in UI not loading

Sep <var data-var='date'>18</var>, <var data-var='time'>19:32</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>18</var>, <var data-var='time'>16:14</var> CEST Monitoring - Update: Corrective actions have been applied, and the situation has stabilized. We are actively monitoring the platform to ensure full performance and recovery. We will continue to provide updates as we observe system behavior. Sep <var data-var='date'>18</var>, <var data-var='time'>15:36</var> CEST Update - Investigation still ongoing. We are actively working to isolate the issue and will provide another update shortly. Sep <var data-var='date'>18</var>, <var data-var='time'>15:08</var> CEST Update - Update: Investigation is still ongoing. Our team is actively analyzing the issue to determine the root cause, and we will share further details as soon as more information becomes available. Sep <var data-var='date'>18</var>, <var data-var='time'>14:40</var> CEST Identified - Update: We have identified the root cause of the issue and our engineering team is actively working on a resolution. Further updates will be provided as progress is made.. Sep <var data-var='date'>18</var>, <var data-var='time'>14:22</var> CEST Investigating - We are investigating an issue affecting the us1.make.celonis.com region. Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour

Degradation on us1.make.celonis.com

Sep <var data-var='date'>10</var>, <var data-var='time'>12:29</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 9</var>, <var data-var='time'>18:59</var> CEST Monitoring - Operational metrics on eu1.make.com have returned to healthy levels. While system operations have normalized, our engineering team remains in a monitoring state to verify that performance remains consistent Sep <var data-var='date'> 9</var>, <var data-var='time'>18:11</var> CEST Investigating - We are investigating an issue affecting the eu1.make.com region. Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour

Degradation on EU1 Region

Sep <var data-var='date'> 2</var>, <var data-var='time'>16:00</var> CEST Resolved - Between 16:00–16:45 CEST, US2 Zone (us2.make.com) experienced delays in scenario executions due to high resource utilization. The root cause has been identified and the situation is now stable. All affected scenarios from this timeframe have been reactivated.

Delayed scenario executions on us2.make.com

Aug <var data-var='date'>26</var>, <var data-var='time'>11:21</var> CEST Resolved - There was an issue causing delays with scenario executions on the EU1 (eu1.make.com) region between 10:45 and 11:05 CEST. The issue has been resolved, and the service is now fully operational and working normally. Thank you for your patience, and we apologize for any inconvenience this may have caused.

Delay in scenario executions affecting the EU1 (eu1.make.com)

Aug <var data-var='date'>24</var>, <var data-var='time'>13:46</var> CEST Resolved - The issue affecting the EU2 (eu2.make.com) region has been fully resolved, and all system operations have returned to normal. Aug <var data-var='date'>24</var>, <var data-var='time'>13:37</var> CEST Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'>24</var>, <var data-var='time'>13:36</var> CEST Identified - We are currently investigating an issue affecting the EU2 (eu2.make.com) region. Impacted Services: • Scenario Creation: Users are currently unable to savemodified scenarios. • Manual Execution: Triggering scenarios manually is currently failing. Status: Automated scenario runs are continuing as scheduled, but manual executions and new builds are not working. Our engineering team identified the issue and is working on a fix. We are actively working on a fix and will provide an update within the next 30 minutes, or as soon as more information becomes available. We apologize for the disruption to your workflows.

Issues with Scenario saving and Execution on EU2

Aug <var data-var='date'>14</var>, <var data-var='time'>14:19</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>13:48</var> CEST Monitoring - Update: All previously impacted scenarios have now been successfully re-enabled following the release rollback. Status: System metrics are stable, and scenario execution has returned to normal. We are actively monitoring the environment to ensure continued stability before fully resolving this incident. Aug <var data-var='date'>14</var>, <var data-var='time'>13:31</var> CEST Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>14</var>, <var data-var='time'>13:28</var> CEST Investigating - Following a recent update, a subset of scenarios was temporarily disabled to prevent unexpected behavior. We have identified the root cause and successfully rolled back the deployment. Our team is currently in the process of systematically reactivating the impacted scenarios and verifying their performance. Impact: Users may have experienced issues triggering or running certain scenarios during this window. Full functionality is expected to be restored shortly.

Scenarios disabled

Aug <var data-var='date'>10</var>, <var data-var='time'>17:10</var> CEST Resolved - Claude Fable 5, the Claude Opus model family, and the OpenAI GPT (pro & sol) models are available again in Make AI Provider, Make AI Toolkit and the Anthropic Claude - Simple Text Prompt module. All models are now fully operational. Thank you for your patience. Aug <var data-var='date'> 4</var>, <var data-var='time'>22:43</var> CEST Identified - Claude Fable 5, the Claude Opus model family, and the OpenAI GPT (pro & sol) models are temporarily unavailable in Make AI Provider, Make AI Toolkit and Anthropic Claude - simple text prompt module. All other models remain fully operational while we work to restore complete functionality as quickly as possible.

Limited availability of the Anthropic & OpenAI models on eu1.make.com and us2.make.com

Jul <var data-var='date'>31</var>, <var data-var='time'>14:35</var> CEST Resolved - We’re reaching out to let you know that the issue affecting scenario execution has been resolved, and most of the previously disabled scenarios have been re-enabled. Remaining affected scenarios will be handled individually. System execution has stabilized and normal operations have resumed. Jul <var data-var='date'>30</var>, <var data-var='time'>11:41</var> CEST Identified - We have identified the cause of the scenario execution failures affecting approximately 250 scenarios. Our team is currently re-enabling any scenarios that were disabled as a result, and is working on a fix to prevent this issue from reoccurring. We will provide a further update once the fix has been applied. Jul <var data-var='date'>30</var>, <var data-var='time'>10:54</var> CEST Update - Our engineers are continuing to investigate this issue with highest priority. We will provide a further update within the next hour. Jul <var data-var='date'>30</var>, <var data-var='time'>09:55</var> CEST Investigating - We are currently investigating a minor incident affecting approximately 250 scenarios to fail. Impact appears limited, and our team is actively working to confirm the full scope and root cause. We will provide an update as soon as more information is available.

Scenarios execution degraded

Jul <var data-var='date'>31</var>, <var data-var='time'>13:51</var> CEST Resolved - Unexpected database load from another Make component caused a CPU spike that delayed scenario executions in eu1.make.celonis.com. This has been addressed and the zone is operating normally. Jul <var data-var='date'>30</var>, <var data-var='time'>13:19</var> CEST Monitoring - eu1.make.celonis.com remains stable and scenario executions are running as expected. We are continuing to monitor the zone closely and will provide a final update once we have confirmed stability. Jul <var data-var='date'>30</var>, <var data-var='time'>12:32</var> CEST Identified - The issue has been identified. Jul <var data-var='date'>30</var>, <var data-var='time'>12:32</var> CEST Investigating - Some scenarios in eu1.make.celonis.com may have experienced delayed starts between 11:32 and 12:06 CEST. The situation is stable and our engineers continue to work to prevent it from from reoccurring.

Scenario executions delayed in eu1.make.celonis.com

Jul <var data-var='date'>25</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>24</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>24</var>, <var data-var='time'>09:13</var> CEST Scheduled - Dear customer, We will be performing scheduled infrastructure maintenance on the make.com zone on July 24, 2026, between 20:00 and 00:00 CEST. How will this impact your workload? This maintenance is being carried out on the underlying infrastructure at the request of our cloud provider. It will be performed in a rolling manner, so no service disruption is anticipated. We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

Scheduled infrastructure maintenance (make.com)

Jul <var data-var='date'>24</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>23</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>23</var>, <var data-var='time'>12:12</var> CEST Scheduled - Dear customer, We will be performing scheduled infrastructure maintenance on the us1.make.celonis.com zones on July 23, 2026, between 20:00 and 00:00 CEST. How will this impact your workload? This maintenance is being carried out on the underlying infrastructure at the request of our cloud provider. It will be performed in a rolling manner, so no service disruption is anticipated. We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

Scheduled infrastructure maintenance (us1.make.celonis.com)

Jul <var data-var='date'>23</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>22</var>, <var data-var='time'>09:42</var> CEST Scheduled - Dear customer, We will be performing scheduled infrastructure maintenance on the eu1.make.celonis.com zones on July 22, 2026, between 20:00 and 00:00 CEST. How will this impact your workload? This maintenance is being carried out on the underlying infrastructure at the request of our cloud provider. It will be performed in a rolling manner, so no service disruption is anticipated. We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

Scheduled infrastructure maintenance (eu1.make.celonis.com)

Jul <var data-var='date'>22</var>, <var data-var='time'>17:30</var> CEST Resolved - Between 17:29 and 17:34 CEST on 22nd of July, scenarios on the EU1 zone failed at initialization with a "Failed to verify account" error, affecting connections across all apps. Approximately 200 scenarios were automatically deactivated as a result and have since been re-enabled. We are actively working to prevent recurrence.

EU1 - Scenarios failing at initialization with "Failed to verify account" error

Jul <var data-var='date'>22</var>, <var data-var='time'>14:07</var> CEST Resolved - Etsy issue impacting default connection on Make is now resolved after temporary outage from Etsy side. Jul <var data-var='date'>17</var>, <var data-var='time'>17:39</var> CEST Identified - We want to update you on progress of ongoing issue for Etsy connection. Our investigation is showing this issue origin is coming from Etsy API and we are escalating this issue with their team. We are actively monitoring the situation and will inform you asap. Thank you for your patience Jul <var data-var='date'>17</var>, <var data-var='time'>15:34</var> CEST Investigating - Hello, we are analysing ongoing issue with default connection for Etsy resulting in error "invalid_target: resource indicator must be an absolute URI without a fragment.". We are investigating root cause of this problem and we have escalated this issue towards Etsy team as well to help us resolving the situation. We will update you regularly on progress. Thanks for your patience.

Etsy - default connection issues

Jul <var data-var='date'>22</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>21</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>21</var>, <var data-var='time'>12:07</var> CEST Scheduled - Dear customer, We will be performing scheduled infrastructure maintenance on the eu2.make.com zones on July 21, 2026, between 20:00 and 00:00 CEST. How will this impact your workload? This maintenance is being carried out on the underlying infrastructure at the request of our cloud provider. It will be performed in a rolling manner, so no service disruption is anticipated. We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

Scheduled infrastructure maintenance (eu2.make.com)

Jul <var data-var='date'>20</var>, <var data-var='time'>10:49</var> CEST Resolved - The issue has been resolved at 10:00 CEST. Jul <var data-var='date'>19</var>, <var data-var='time'>07:58</var> CEST Investigating - Hello, we are analyzing an ongoing issue impacting new connection creation & connection-re-authorization resulting in TypeError (SC424 error) on US2 zone. We are investigating root cause of this problem. We will update you asap on the progress.

US2 - New connection & connection re-authorization resulting in error (SC424)

Jul <var data-var='date'>17</var>, <var data-var='time'>17:09</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>17</var>, <var data-var='time'>16:28</var> CEST Monitoring - The issue has been identified and fix applied, we are currently monitoring the results. Jul <var data-var='date'>17</var>, <var data-var='time'>16:22</var> CEST Investigating - We are currently experiencing a problem with logging in to the make.com. Scenario executions and webhooks are not being affected. We are investigating the cause of the problem and will share updates shortly.

Login to make.com doesn't work

Jul <var data-var='date'>17</var>, <var data-var='time'>14:21</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>17</var>, <var data-var='time'>12:29</var> CEST Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>17</var>, <var data-var='time'>12:27</var> CEST Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>17</var>, <var data-var='time'>12:27</var> CEST Monitoring - Our team has identified an issue and applied the fix, we are monitoring the results. Jul <var data-var='date'>17</var>, <var data-var='time'>12:20</var> CEST Investigating - We are currently experiencing a problem with logging in to the make.com. Scenario executions and webhooks are not being affected. We are investigating the cause of the problem.

Login issues across multiple zones

Jul <var data-var='date'>17</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>16</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>16</var>, <var data-var='time'>10:26</var> CEST Scheduled - Dear customer, We will be performing scheduled infrastructure maintenance on the eu2.make.com zones on July 16, 2026, between 20:00 and 00:00 CEST. How will this impact your workload? This maintenance is being carried out on the underlying infrastructure at the request of our cloud provider. It will be performed in a rolling manner, so no service disruption is anticipated. We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

Jul <var data-var='date'>14</var>, <var data-var='time'>15:22</var> CEST Resolved - Issue with LinkedIn connections was fully restored. Jul <var data-var='date'> 9</var>, <var data-var='time'>15:27</var> CEST Monitoring - We have implemented a fix to restore LinkedIn connections. While services appear stable, we are continuing to monitor the integration closely. Jul <var data-var='date'> 7</var>, <var data-var='time'>16:01</var> CEST Update - Update on this issue with LinkedIn connections. We are awaiting approval from LinkedIn side in order to re-enable Make OAuth app. We will provide update when approved. Jul <var data-var='date'> 7</var>, <var data-var='time'>10:27</var> CEST Identified - We have identified root cause of the issue resulting "The application is disabled" for LinkedIn * connections on Make. We are in active cooperation with LinkedIn team in order to resolve this issue as soon as we can. We will update you regularly on progress. Jul <var data-var='date'> 7</var>, <var data-var='time'>08:50</var> CEST Investigating - Hello, we are investigating ongoing issue with OAuth resulting in  "The application is disabled" for LinkedIn * connections on Make resulting in disrupted connections. We are in touch with LinkedIn team to resolve this issue as soon as we can. In the meanwhile we suggest using OpenID connection or own OAuth credentials. We will update you regularly on progress. Thanks for your patience.

LinkedIn* app connections results in "The application is disabled"

Jun <var data-var='date'>30</var>, <var data-var='time'>22:33</var> CEST Resolved - The incident has been resolved. We have informed the owners of potentially affected organizations by email that they may be affected and what actions to take if they see issues. Jun <var data-var='date'>30</var>, <var data-var='time'>16:59</var> CEST Update - Our team identified the root cause and responsible component of the previously reported issue. A bug introduced on June 29, 2026 at 12:17 PM CEST caused null field values to be converted to empty strings when a scenario was edited. Due to the same root cause the blueprints of all scenarios that were edited and saved during the affected period were incorrectly modified. Our team is still analysing the full scope of the impact — the highest confirmed impact is on the Datastore App. The fix was applied on June 30, 2026 at 3:36 PM CEST. All zones are now operating normally. [ACTION REQUIRED] Please perform a hard reload of your browser tab to prevent any further impact. If you edited and saved any scenario between June 29, 12:17 PM CEST and June 30, 3:36 PM CEST, its blueprint may have been incorrectly modified. If you notice unexpected empty fields, please revert to a version saved before June 29, 12:17 PM CEST, or if you need further assistance, please contact our support team to get the data snapshot from before the issue was introduced. Jun <var data-var='date'>30</var>, <var data-var='time'>11:59</var> CEST Monitoring - We identified an edge case issue in Datastore Update record module was removing data from fields that were left empty in the module configuration after scenario was edited. Our team already applied the fix and and currently investigating the issue further to confirm the impact. In case you have a suspect your data were affected please contact our support team.

Scenario editing incorrectly clearing module field values

Jun <var data-var='date'>29</var>, <var data-var='time'>20:10</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>19:12</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>29</var>, <var data-var='time'>19:01</var> CEST Update - We are continuing to investigate this issue. Jun <var data-var='date'>29</var>, <var data-var='time'>18:22</var> CEST Investigating - We are currently experiencing a problem with logging in to the make.com. Scenario executions and webhooks are not being affected. We are investigating the cause of the problem.

Jun <var data-var='date'>21</var>, <var data-var='time'>12:24</var> CEST Resolved - The incident is now resolved. All EU regions have returned to normal performance. Thank you for your patience. Jun <var data-var='date'>21</var>, <var data-var='time'>10:37</var> CEST Monitoring - We are continuing to monitor the service closely to ensure full stability before marking the incident as resolved. Jun <var data-var='date'>21</var>, <var data-var='time'>10:36</var> CEST Identified - We've identified the source of the slowdown affecting the web app in our EU regions and applied fix - the service should be functional. Jun <var data-var='date'>21</var>, <var data-var='time'>10:22</var> CEST Investigating - We're currently investigating degraded performance affecting our EU regions. Users in these regions may experience slower loading of the Make web app and dashboard, and some actions may take longer than usual or occasionally time out. Executions shouldn't be affected

Slower performance in EU regions

Jun <var data-var='date'>20</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>19</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>11:47</var> CEST Scheduled - Dear customer, We will be performing scheduled infrastructure maintenance on the eu1.make.celonis.com zone on June 19, 2026, between 20:00 and 00:00 CEST. How will this impact your workload? This maintenance is being carried out on the underlying infrastructure of eu1.make.celonis.com at the request of our cloud provider. It will be performed in a rolling manner, so no service disruption is anticipated. We will inform you once the maintenance is completed. If you have any questions, please do not hesitate to reach out to our support team. Thank you very much. Kind regards, Your Make Team

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Make status is UP

Lastest published events

Scenario logs in UI not loading

Degradation on us1.make.celonis.com

Degradation on EU1 Region

Make Services, Components and Regions

Recent Make events

Scenario logs in UI not loading

Degradation on us1.make.celonis.com

Degradation on EU1 Region

Delayed scenario executions on us2.make.com

Delay in scenario executions affecting the EU1 (eu1.make.com)

Issues with Scenario saving and Execution on EU2