Oct <var data-var='date'> 6</var>, <var data-var='time'>01:08</var> EEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>28</var>, <var data-var='time'>11:25</var> EEST Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed one hour.

Monthly scheduled maintenance

Sep <var data-var='date'>21</var>, <var data-var='time'>11:15</var> EEST Resolved - This incident has been resolved. Sep <var data-var='date'>21</var>, <var data-var='time'>11:08</var> EEST Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>21</var>, <var data-var='time'>10:36</var> EEST Update - We are continuing to investigate this issue. Sep <var data-var='date'>21</var>, <var data-var='time'>09:51</var> EEST Investigating - We are currently investigating this issue.

Partial outage with Single Sign-On login

Sep <var data-var='date'>16</var>, <var data-var='time'>16:02</var> EEST Resolved - Support services are fully operational without disruptions. Sep <var data-var='date'>16</var>, <var data-var='time'>14:34</var> EEST Monitoring - A fix was implemented and our support services appear to be available again. Note that delays and disruptions might still occur. We're monitoring the situation. Sep <var data-var='date'>16</var>, <var data-var='time'>11:44</var> EEST Investigating - We're currently experiencing a disruption to our support services due to an outage with our service provider. You may experience delays in response times or difficulty reaching our support team through all channels.

Support services disruption

Sep <var data-var='date'> 4</var>, <var data-var='time'>16:27</var> EEST Resolved - The global Microsoft 365 issue has been resolved, and email delivery has returned to normal. Any delayed emails affected by the outage are currently being resent. Sep <var data-var='date'> 4</var>, <var data-var='time'>15:11</var> EEST Identified - Due to a global issue in Microsoft 365 environment, we are currently experiencing email deliverability issues towards Microsoft hosted email addresses. We are monitoring the situation.

Email deliverability issues to Microsoft 365 addresses

Sep <var data-var='date'> 1</var>, <var data-var='time'>03:31</var> EEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>26</var>, <var data-var='time'>12:11</var> EEST Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed one hour.

Aug <var data-var='date'> 4</var>, <var data-var='time'>00:48</var> EEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 4</var>, <var data-var='time'>00:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>14:09</var> EEST Scheduled - We will be undergoing scheduled maintenance during this time.

Jul <var data-var='date'> 7</var>, <var data-var='time'>01:03</var> EEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>12:13</var> EEST Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed two hours.

Jul <var data-var='date'> 1</var>, <var data-var='time'>12:26</var> EEST Resolved - This incident has been resolved. Jul <var data-var='date'> 1</var>, <var data-var='time'>11:47</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:48</var> EEST Identified - We're currently experiencing unusual high amounts of traffic. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:30</var> EEST Update - We are continuing to monitor for any further issues. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:22</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:13</var> EEST Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:06</var> EEST Investigating - We are currently investigating this issue.

Major outage

Jun <var data-var='date'>16</var>, <var data-var='time'>12:57</var> EEST Resolved - This incident has been resolved. Jun <var data-var='date'>16</var>, <var data-var='time'>12:28</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>16</var>, <var data-var='time'>12:14</var> EEST Investigating - We're currently investigating a major outage, no data is lost or corrupted.

Major Outage

Jun <var data-var='date'> 2</var>, <var data-var='time'>01:06</var> EEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 2</var>, <var data-var='time'>00:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>28</var>, <var data-var='time'>16:49</var> EEST Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed one hour.

May <var data-var='date'>15</var>, <var data-var='time'>11:28</var> EEST Resolved - This incident has been resolved. May <var data-var='date'>15</var>, <var data-var='time'>10:52</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>15</var>, <var data-var='time'>10:43</var> EEST Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>15</var>, <var data-var='time'>10:41</var> EEST Investigating - We are currently investigating this issue.

Issues with generating invoices

May <var data-var='date'>14</var>, <var data-var='time'>00:30</var> EEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>00:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>14:54</var> EEST Scheduled - We will be undergoing additional scheduled maintenance during this time. This is an additional maintenance window, which is allocated outside our normal monthly service maintenance window. Due to this reason, we are informing you in advance. During this time slot, we will apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed fifteen minutes.

Additional scheduled maintenance

May <var data-var='date'> 5</var>, <var data-var='time'>01:14</var> EEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>00:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>09:24</var> EEST Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed two hours.

Apr <var data-var='date'>30</var>, <var data-var='time'>12:53</var> EEST Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>12:48</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>30</var>, <var data-var='time'>12:47</var> EEST Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>30</var>, <var data-var='time'>12:44</var> EEST Investigating - We are currently investigating this issue.

Issues with the email editor

Apr <var data-var='date'>27</var>, <var data-var='time'>16:30</var> EEST Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>15:58</var> EEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>27</var>, <var data-var='time'>14:43</var> EEST Investigating - We are currently investigating this issue.

Partial outage with Support services

Apr <var data-var='date'> 7</var>, <var data-var='time'>03:00</var> EEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> EEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>31</var>, <var data-var='time'>12:46</var> EEST Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed one hour.

Mar <var data-var='date'>23</var>, <var data-var='time'>13:44</var> EET Resolved - Knowledge base is available again! Mar <var data-var='date'>23</var>, <var data-var='time'>11:45</var> EET Update - We are continuing to investigate this issue. Mar <var data-var='date'>23</var>, <var data-var='time'>10:37</var> EET Investigating - We are currently experiencing issues with our knowledge base and Lyyti's help articles are therefore unavailable. We're investigating the issue and hope to resolve it quickly.

Knowledge base unavailable (Lyyti Portal is working as usual)

Mar <var data-var='date'>18</var>, <var data-var='time'>09:58</var> EET Resolved - This incident has been resolved. Mar <var data-var='date'>18</var>, <var data-var='time'>09:47</var> EET Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>18</var>, <var data-var='time'>09:47</var> EET Investigating - We are currently investigating this issue.

Issues with Material bank file uploads

Mar <var data-var='date'> 3</var>, <var data-var='time'>00:59</var> EET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 3</var>, <var data-var='time'>00:00</var> EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>25</var>, <var data-var='time'>14:57</var> EET Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed one hour.

Feb <var data-var='date'>23</var>, <var data-var='time'>16:00</var> EET Resolved - Statuses for outbound email messages were not properly reflected in the messaging statistics in Lyyti Portal. The status update was out of order between Friday 18:50 UTC and Monday 13:25 UTC, and mail statuses updated during this time will unfortunately not be reflected in the messaging statistics in Lyyti Portal. Rest assured that the incident only concerns the visibility of message statuses. Email messages has been delivered as normal during the whole period of this incident. We are sorry for the inconvenience caused by this issue.

Message statuses not reflected

Feb <var data-var='date'>18</var>, <var data-var='time'>17:39</var> EET Resolved - Retroactive email statuses that had accumulated during the day have been updated, and statuses are updating in real-time as of approximately 14:05 UTC. This incident has been resolved. Feb <var data-var='date'>18</var>, <var data-var='time'>15:33</var> EET Monitoring - The cause for the issue with the statuses has been located and the issue has been resolved. Email status updates are currently flowing normally, but it will take a moment for the statuses for the last few hours to be updated within Lyyti. We are monitoring the situation and will close the incident once all statuses have been properly updated. Feb <var data-var='date'>18</var>, <var data-var='time'>14:53</var> EET Investigating - Since approximately 8:40 UTC today, statuses for outbound email messages are not properly reflected in the messaging statistics in Lyyti Portal. This causes all messages to be shown as 'sent' regardless of the actual status. In other words, statuses like 'opened', 'clicked', 'bounced', 'blocked', are not currently reflected for most messages sent today. Rest assured that messages are being delivered as normal, and the issue at hand only concerns the statistics and the visibility of statuses for specific messages. We are investigating the issue together with the email service provider, and we will let you know once the issue has been resolved.

Message statuses are not reflected properly

Feb <var data-var='date'> 3</var>, <var data-var='time'>01:12</var> EET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 3</var>, <var data-var='time'>00:00</var> EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>26</var>, <var data-var='time'>15:02</var> EET Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed one hour.

Jan <var data-var='date'> 6</var>, <var data-var='time'>00:36</var> EET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 2</var>, <var data-var='time'>16:32</var> EET Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed one hour.

Dec <var data-var='date'> 5</var>, <var data-var='time'>11:25</var> EET Resolved - The incident has been resolved and our support services are up and running again. Dec <var data-var='date'> 5</var>, <var data-var='time'>11:19</var> EET Monitoring - Our support services are slowly up and running again. Dec <var data-var='date'> 5</var>, <var data-var='time'>11:10</var> EET Investigating - Our support services are currently unavailable due to a major Cloudfare outage. We're monitoring the situation.

Support services are down

Dec <var data-var='date'> 2</var>, <var data-var='time'>00:35</var> EET Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 2</var>, <var data-var='time'>00:00</var> EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>25</var>, <var data-var='time'>10:20</var> EET Scheduled - We will be undergoing monthly scheduled maintenance during this time. This is a recurring maintenance window. During this time slot, we will install software updates and apply planned changes to our service. Some of these actions will require service downtime and/or service restarts, due to which Lyyti will be temporarily unavailable. Total downtime during this maintenance window is not expected to exceed one hour.

Is Lyyti down?

Lyyti status is UP

Lastest published events

Monthly scheduled maintenance

Partial outage with Single Sign-On login

Support services disruption

Lyyti Services, Components and Regions

Recent Lyyti events

Monthly scheduled maintenance

Partial outage with Single Sign-On login

Support services disruption

Email deliverability issues to Microsoft 365 addresses

Monthly scheduled maintenance

Monthly scheduled maintenance