May <var data-var='date'>22</var>, <var data-var='time'>14:41</var> UTC Resolved - The issue affecting Prediction Markets has been fully resolved following a temporary external network disruption. All markets and related data should now be functioning as expected, including pricing and chart display. We appreciate your patience. May <var data-var='date'>22</var>, <var data-var='time'>13:22</var> UTC Monitoring - Prediction Markets are now working again after an earlier external network issue. We are monitoring the situation and will share updates if anything changes. May <var data-var='date'>22</var>, <var data-var='time'>11:03</var> UTC Identified - We are currently experiencing service degradation affecting certain Prediction Markets features due to an external network issue outside of our control. As a result, some markets and related data may not display correctly in the app. We are monitoring the situation closely and will provide updates as soon as possible.

Prediction Markets Service Degradation

May <var data-var='date'>20</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>03:46</var> UTC Scheduled - Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Thursday, 21 May 2026 12.00 a.m. - 6.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding. __ Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini. Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut: Khamis, 21 Mei 2026 12.00 a.m. - 6.00 a.m. Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan. Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan. Terima kasih atas kefahaman anda.

Planned maintenance on FPX instant deposit system in Malaysia

May <var data-var='date'>18</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>00:54</var> UTC Scheduled - Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Tuesday, 19 May 2026 12.00 a.m. - 6.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding. __ Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini. Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut: Selasa, 19 Mei 2026 12.00 a.m. - 6.00 a.m. Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan. Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan. Terima kasih atas kefahaman anda.

May <var data-var='date'>18</var>, <var data-var='time'>11:40</var> UTC Resolved - Update: We are no longer seeing any errors with regards to sends. Sends should be working as normal. We appreciate your patience and understanding in this matter. May <var data-var='date'>18</var>, <var data-var='time'>11:23</var> UTC Identified - We have identified the root cause of this issue. Our team is working to get the fix out ASAP. Customers will get a message letting them know we could not complete the send. Updates to follow May <var data-var='date'>18</var>, <var data-var='time'>11:15</var> UTC Investigating - We are investigating an issue causing an issue when customers attempt to initiate cryptocurrency sends. Customers will get a message letting them know we could not complete the send. We are working on this as a priority. Updates to follow

Unable to send Cryptocurrency

May <var data-var='date'>18</var>, <var data-var='time'>09:15</var> UTC Resolved - The issue has been resolved, thank you for your patience. May <var data-var='date'>17</var>, <var data-var='time'>22:08</var> UTC Identified - Customers in Nigeria are unable to initiate deposits. This is due to an issue caused by our third party. We are working to resolve the issue as a priority with our third party. Thank you for your patience and we apologise for the inconvenience caused.

Delayed Deposits In Nigeria

May <var data-var='date'>18</var>, <var data-var='time'>00:48</var> UTC Resolved - Withdrawals are now being processed as scheduled. Thank you. May <var data-var='date'>14</var>, <var data-var='time'>00:20</var> UTC Identified - Selama libur dan cuti bersama pada tanggal 14 Mei - 17 Mei 2026, penarikan dana akan diproses seperti biasa dengan limit berikut: - Penarikan ke bank BCA, BNI, Mandiri, BRI, Danamon, Permata & CIMB di bawah 10 miliar rupiah - Penarikan ke bank lainnya di bawah 250 juta rupiah Jika jumlah penarikan Anda lebih besar dari limit di atas, pisahkan penarikan ke dalam jumlah yang lebih kecil untuk beberapa kali penarikan. Proses penarikan dana akan kembali berjalan normal pada 18 Mei 2026. Perlu diperhatikan bahwa proses deposit tidak terpengaruh oleh libur dan cuti bersama. -- During the holiday period, you may notice minor changes to withdrawal limits due to the Bank Holiday. Between 14 May and 17 May 2026, the following withdrawal limits will apply: - Withdrawal limit to BCA, BNI, Mandiri, BRI, Danamon, Permata & CIMB accounts must be under 10 billion rupiahs - Withdrawal limit to other bank accounts must be under 250 million rupiahs If the withdrawal amount exceeds the above limits, you may need to separate your withdrawal into multiple smaller transactions. Usual withdrawal limits will return on 18 May 2026. Please note that deposits will be unaffected.

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia

May <var data-var='date'>17</var>, <var data-var='time'>22:09</var> UTC Resolved - The issue has been resolved and thank you for your patience May <var data-var='date'>15</var>, <var data-var='time'>13:08</var> UTC Identified - We have identified an issue that may be causing delays in AVAX staking reward payouts to some of our customers which is caused by our third party. Staking and unstaking rewards are unaffected. Our team is working with the third party to resolve the issue and restore normal reward payouts as soon as possible. Updates will be shared as more information becomes available.

Delayed AVAX Rewards Payout

May <var data-var='date'>14</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>14</var>, <var data-var='time'>00:13</var> UTC Scheduled - Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Friday, 15 May 2026 4.30 a.m. - 5.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding. __ Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini. Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut: Jumaat, 15 Mei 2026 4.30 a.m. - 5.00 a.m. Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan. Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan. Terima kasih atas kefahaman anda.

May <var data-var='date'> 6</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 6</var>, <var data-var='time'>08:36</var> UTC Scheduled - Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Thursday, 7 May 2026 12.00 a.m. - 6.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding. __ Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini. Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut: Khamis, 7 Mei 2026 12.00 a.m. - 6.00 a.m. Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan. Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan. Terima kasih atas kefahaman anda.

May <var data-var='date'> 6</var>, <var data-var='time'>13:11</var> UTC Resolved - This issue has now been resolved. Thank you all for your patience. May <var data-var='date'> 4</var>, <var data-var='time'>07:32</var> UTC Identified - We are aware that some customers who tried to enable sends between April 25 and April 28, 2026, are experiencing issues enabling this feature even after verifying their identity. We apologise for the inconvenience caused. We are currently working on resolving this.

Customers Unable to Enable Sends In Malaysia

May <var data-var='date'> 6</var>, <var data-var='time'>11:28</var> UTC Resolved - The issue has been resolved. Thank you for your patience May <var data-var='date'> 6</var>, <var data-var='time'>11:17</var> UTC Identified - We have identified an issue were our customers in Nigeria and South Africa are unable to use our prediction markets. Customers will not be able to make any predictions at this moment. We are working on this issue as a priority and apologise for any inconvenience caused.

Issues With Our Prediction Markets

May <var data-var='date'>21</var>, <var data-var='time'>08:32</var> UTC Update - We are continuing to work with our payment provider within Kenya to resolve this issue as quickly as possible. We sincerely apologise for the disruption and appreciate you patience in this matter. May <var data-var='date'> 8</var>, <var data-var='time'>12:53</var> UTC Update - We are continuing to work with our payment provider within Kenya to resolve this issue as quickly as possible. We appreciate you patience and understanding in this matter May <var data-var='date'> 5</var>, <var data-var='time'>15:04</var> UTC Identified - We have identified an issue causing withdrawal processing in Kenya to be unsuccessful. Customers who attempt to withdraw funds from their Luno account in Kenya will see that it will fail. Unfortunately, the issue is with our payment provider, and we are working with them to solve this as quickly as possible. We appreciate your understanding in this matter.

Withdrawal issue in Kenya

May <var data-var='date'> 5</var>, <var data-var='time'>12:48</var> UTC Resolved - Update: We are no longer seeing any intermittent issues with the Luno app. The app is running as expected. We appreciate your understanding and patience in this matter May <var data-var='date'> 5</var>, <var data-var='time'>11:53</var> UTC Update - Update: Customers may experience intermittent errors with the Luno app, wallet information, deposits, and crypto sends are all affected, so when customers attempt these actions, they will may get errors. Our team is working on this as this our priority We appreciate your understanding and patience whilst we work to resolve this. May <var data-var='date'> 5</var>, <var data-var='time'>11:20</var> UTC Identified - We have identified an issue causing visual and functional errors when customers use our Luno app. Customers may experience issues when using the Luno app when trying to view cryptocurrency wallets. Our team is working on this as a priority. Updates to follow

Intermittent Errors On Luno App

May <var data-var='date'> 5</var>, <var data-var='time'>06:57</var> UTC Resolved - The issue has been resolved, and deposits are now going through. Thank you for you patience. May <var data-var='date'> 4</var>, <var data-var='time'>13:55</var> UTC Identified - We have identified an issue that is caused by our third party that is causing delays in Deposits for Customers. Customers will experience slow responses in bank deposits. We apologise for the inconvenience caused and we are working with the third party to resolve the issue

May <var data-var='date'> 4</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 4</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>11:27</var> UTC Scheduled - Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Tuesday, 5 May 2026 12.00 a.m. - 6.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding. __ Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini. Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut: Selasa, 5 Mei 2026 12.00 a.m. - 6.00 a.m. Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan. Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan. Terima kasih atas kefahaman anda.

May <var data-var='date'> 4</var>, <var data-var='time'>14:05</var> UTC Resolved - Withdrawals are now being processed as scheduled. Thank you. Apr <var data-var='date'>30</var>, <var data-var='time'>08:31</var> UTC Identified - The 1st of May 2026 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 4th of May 2026. Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934 __ Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia. 1hb Mei 2026 ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 4hb Mei 2026.

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia

May <var data-var='date'> 3</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 1</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>09:00</var> UTC Scheduled - Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Saturday, 2 May 2026 12.00 a.m. - 9.00 a.m. Sunday, 3 May 2026 12.00 a.m. - 9.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding. __ Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini. Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut: Sabtu, 2 Mei 2026 12.00 a.m. - 9.00 a.m. Ahad, 3 Mei 2026 12.00 a.m. - 9.00 a.m. Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan. Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan. Terima kasih atas kefahaman anda.

Apr <var data-var='date'>29</var>, <var data-var='time'>10:24</var> UTC Resolved - Update: We are no longer seeing withdrawal delays in South Africa. We appareciate your understanding in this matter. Apr <var data-var='date'>29</var>, <var data-var='time'>08:15</var> UTC Identified - Current Status: Customers may see longer-than-normal processing times after attempting to withdraw funds. Unfortunately, this is outside our control, as the issue lies with our 3rd-party banking partner; we are working hard to resolve it with them. We appreciate your understanding and patience. Updates to follow.

Withdrawal delays in South Africa

Apr <var data-var='date'>28</var>, <var data-var='time'>07:24</var> UTC Resolved - The issue has been resolved, customers are now able to Send LTC without issues. Thank you for your patience Apr <var data-var='date'>27</var>, <var data-var='time'>12:53</var> UTC Identified - We have identified an issue with our third party that is causing LTC sends to be delayed. Customers will experience delays in LTC Sends. We are working with the third party on resolving the issue as a priority.

Delays In LTC Sends

Apr <var data-var='date'>27</var>, <var data-var='time'>13:04</var> UTC Resolved - The issue has been confirmed as resolved by our 3rd party Apr <var data-var='date'>17</var>, <var data-var='time'>13:00</var> UTC Update - We are still working with our payment provider to resolve the issue affecting withdrawals in Kenya. Progress is ongoing, but the issue has not yet been fully resolved. We continue to monitor the situation closely and will share further updates as soon as more information becomes available. Thank you for your continued patience. Apr <var data-var='date'>13</var>, <var data-var='time'>06:45</var> UTC Update - Our payment provider is currently working on resolving the issue affecting withdrawals in Kenya. We are continuing to work closely with them and monitoring progress. We will share further updates as soon as more information becomes available. Thank you for your continued patience. Apr <var data-var='date'> 9</var>, <var data-var='time'>09:53</var> UTC Identified - We are currently experiencing an issue affecting withdrawals for customers in Kenya due to a disruption with one of our payment providers. As a result, some withdrawal requests may fail or not be processed as expected. Our team is actively working with the provider to resolve this as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.

Delayed Withdrawals In Kenya

Apr <var data-var='date'>26</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>26</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>03:54</var> UTC Scheduled - Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Monday, 27 April 2026 12.00 a.m. - 6.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding. __ Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini. Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut: Isnin, 27 April 2026 12.00 a.m. - 6.00 a.m. Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan. Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan. Terima kasih atas kefahaman anda.

Apr <var data-var='date'>22</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>22</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>22</var>, <var data-var='time'>02:15</var> UTC Scheduled - Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Thursday, 23 April 2026 12.00 a.m. - 6.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding. __ Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini. Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut: Khamis, 23 April 2026 12.00 a.m. - 6.00 a.m. Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan. Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan. Terima kasih atas kefahaman anda.

Apr <var data-var='date'>21</var>, <var data-var='time'>13:59</var> UTC Resolved - Update: We are no longer seeing any delays with balance updates. Thank you for your patience and understanding. Apr <var data-var='date'>21</var>, <var data-var='time'>10:27</var> UTC Monitoring - Update: We have implemented a fix, and we are monitoring the results. Updates to follow Apr <var data-var='date'>21</var>, <var data-var='time'>10:27</var> UTC Identified - Current Status: Customers executing a high frequency of orders may see a delay with balance updates in their account once their order is executed. We are working to resolve this as soon as possible. We appreciate your understanding in this matter. Updates to follow.

Delays with balance updates on exchange

Apr <var data-var='date'>21</var>, <var data-var='time'>10:12</var> UTC Resolved - Update: We can see no further delays to balance updates for high customers with orders placed. We appreciate your patience and understanding in this matter. Apr <var data-var='date'>21</var>, <var data-var='time'>09:54</var> UTC Monitoring - Update: We have implemented a fix, and we are monitoring the results. Updates to follow Apr <var data-var='date'>21</var>, <var data-var='time'>09:29</var> UTC Identified - Current Status: Customers executing a high frequency of orders may see a delay with balance updates in their account once their order is executed. We are working to resolve this as soon as possible. We appreciate your understanding in this matter. Updates to follow.

Apr <var data-var='date'>21</var>, <var data-var='time'>07:06</var> UTC Resolved - The issue has now been resolved. Thank you for your patience. Apr <var data-var='date'>20</var>, <var data-var='time'>08:52</var> UTC Identified - Customers are currently experiencing withdrawal delays due to an issue with one of our third-party providers. Resolving this is our top priority, and we are working closely with them to implement a fix. We sincerely apologise for the inconvenience.

Is Luno down?

Luno status is UP

Lastest published events

Prediction Markets Service Degradation

Planned maintenance on FPX instant deposit system in Malaysia

Planned maintenance on FPX instant deposit system in Malaysia

Luno Services, Components and Regions

Recent Luno events

Prediction Markets Service Degradation

Planned maintenance on FPX instant deposit system in Malaysia

Planned maintenance on FPX instant deposit system in Malaysia

Unable to send Cryptocurrency

Delayed Deposits In Nigeria

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia

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Is Luno down?

Luno status is UP

Lastest published events

Prediction Markets Service Degradation

Planned maintenance on FPX instant deposit system in Malaysia

Planned maintenance on FPX instant deposit system in Malaysia

Luno Services, Components and Regions

Recent Luno events

Prediction Markets Service Degradation

Planned maintenance on FPX instant deposit system in Malaysia

Planned maintenance on FPX instant deposit system in Malaysia

Unable to send Cryptocurrency

Delayed Deposits In Nigeria

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!