Aug <var data-var='date'>25</var>, <var data-var='time'>10:15</var> EDT Resolved - There were briefly platform login issues between 10:15 and 10:45AM EDT. This issue has been resolved.

Platform UI/API Degradation

Aug <var data-var='date'>13</var>, <var data-var='time'>19:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>13</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>14:11</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

UI/API Maintenance

Aug <var data-var='date'>12</var>, <var data-var='time'>19:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>12</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>14:10</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive. Tag serving, data collection, audience extraction, and the Lotame DMP UI are not impacted by this maintenance.

Dropbox Maintenance

Jul <var data-var='date'>23</var>, <var data-var='time'>18:17</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>23</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>20</var>, <var data-var='time'>14:32</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

Jul <var data-var='date'>13</var>, <var data-var='time'>18:18</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>13</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 9</var>, <var data-var='time'>11:16</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive. Tag serving, data collection, audience extraction, and the Lotame DMP UI are not impacted by this maintenance.

Jun <var data-var='date'>29</var>, <var data-var='time'>08:15</var> EDT Resolved - Dropbox was briefly unavailable between 8:15 and 8:45AM. The issue was resolved and client access was confirmed.

Dropbox Outage

Jun <var data-var='date'>22</var>, <var data-var='time'>18:38</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>22</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>15</var>, <var data-var='time'>16:50</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive. Tag serving, data collection, audience extraction, and the Lotame DMP UI are not impacted by this maintenance.

Jun <var data-var='date'>11</var>, <var data-var='time'>19:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>11</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 9</var>, <var data-var='time'>10:51</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

Jun <var data-var='date'> 1</var>, <var data-var='time'>18:34</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 1</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>29</var>, <var data-var='time'>10:44</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

May <var data-var='date'>18</var>, <var data-var='time'>19:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>11</var>, <var data-var='time'>13:38</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

Apr <var data-var='date'>30</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>30</var>, <var data-var='time'>12:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>28</var>, <var data-var='time'>09:47</var> EDT Scheduled - Lotame Ops will perform a migration to some of our edge services. During this time there may be changes in performance and responses for impacted regions.

Edge Services Migration

Apr <var data-var='date'>27</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>27</var>, <var data-var='time'>12:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>21</var>, <var data-var='time'>14:15</var> EDT Scheduled - Lotame Ops will perform a migration to some of our edge services. During this time there may be changes in performance and responses for impacted regions.

Apr <var data-var='date'>22</var>, <var data-var='time'>13:32</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>22</var>, <var data-var='time'>12:16</var> EDT Update - We are continuing to monitor for any further issues. Apr <var data-var='date'>22</var>, <var data-var='time'>11:39</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>22</var>, <var data-var='time'>11:29</var> EDT Identified - Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

Edge Services Degredation

Apr <var data-var='date'>20</var>, <var data-var='time'>18:48</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>20</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>14:17</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

Apr <var data-var='date'>15</var>, <var data-var='time'>19:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 8</var>, <var data-var='time'>15:45</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive. Tag serving, data collection, audience extraction, and the Lotame DMP UI are not impacted by this maintenance.

Mar <var data-var='date'>26</var>, <var data-var='time'>18:20</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>26</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>24</var>, <var data-var='time'>14:15</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

Jan <var data-var='date'>29</var>, <var data-var='time'>16:49</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>29</var>, <var data-var='time'>16:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>26</var>, <var data-var='time'>14:12</var> EST Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

Jan <var data-var='date'>28</var>, <var data-var='time'>18:11</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>28</var>, <var data-var='time'>18:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>23</var>, <var data-var='time'>13:58</var> EST Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive. Tag serving, data collection, audience extraction, and the Lotame DMP UI are not impacted by this maintenance.

Jan <var data-var='date'>14</var>, <var data-var='time'>18:17</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>14</var>, <var data-var='time'>18:16</var> EST Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jan <var data-var='date'>14</var>, <var data-var='time'>18:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 9</var>, <var data-var='time'>14:03</var> EST Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

Jan <var data-var='date'> 6</var>, <var data-var='time'>12:22</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 6</var>, <var data-var='time'>12:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>29</var>, <var data-var='time'>15:11</var> EST Scheduled - Lotame Ops will perform a migration to some of our edge services. During this time there may be changes in performance and responses for impacted regions.

Dec <var data-var='date'>10</var>, <var data-var='time'>19:00</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>10</var>, <var data-var='time'>18:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 5</var>, <var data-var='time'>15:13</var> EST Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive. Tag serving, data collection, audience extraction, and the Lotame DMP UI are not impacted by this maintenance.

Oct <var data-var='date'>28</var>, <var data-var='time'>18:10</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>28</var>, <var data-var='time'>18:06</var> EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Oct <var data-var='date'>28</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>21</var>, <var data-var='time'>15:20</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive. Tag serving, data collection, audience extraction, and the Lotame DMP UI are not impacted by this maintenance.

Oct <var data-var='date'>27</var>, <var data-var='time'>19:00</var> EDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>27</var>, <var data-var='time'>18:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>21</var>, <var data-var='time'>15:19</var> EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.

Oct <var data-var='date'>20</var>, <var data-var='time'>17:57</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>08:53</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>20</var>, <var data-var='time'>08:32</var> EDT Identified - We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.

Regional Edge Services Degradation

Sep <var data-var='date'>16</var>, <var data-var='time'>12:15</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>11:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>15</var>, <var data-var='time'>11:01</var> EDT Scheduled - Lotame will be making adjustments to their DNS configuration. During this window there may be brief periods of disruption while changes are propagated.

Is Lotame Ops down?

Lotame Ops status is UP

Lastest published events

Platform UI/API Degradation

UI/API Maintenance

Dropbox Maintenance

Lotame Ops Services, Components and Regions

Recent Lotame Ops events

Platform UI/API Degradation

UI/API Maintenance

Dropbox Maintenance

UI/API Maintenance

Dropbox Maintenance

Dropbox Outage