May <var data-var='date'>19</var>, <var data-var='time'>13:36</var> CDT Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>12:59</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

May <var data-var='date'>19</var>, <var data-var='time'>11:04</var> CDT Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>10:46</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

May <var data-var='date'> 9</var>, <var data-var='time'>13:13</var> CDT Resolved - The issue affecting metric alert evaluation in our US-East-1 region has been resolved. Alert processing has returned to normal and we are no longer observing delays. This issue was related to an infrastructure event within our cloud provider’s US-East-1 region, which has now been mitigated. We will continue to monitor to ensure stability. May <var data-var='date'> 7</var>, <var data-var='time'>20:10</var> CDT Investigating - We are currently investigating an issue affecting metric alert evaluation in our US-East-1 region. Some customers may experience delayed metric-based alerts. Portal access, log ingestion, and data collection are not currently affected. This issue is related to an ongoing infrastructure event in our US-East-1 cloud provider environment. We are actively monitoring and will provide updates as the situation develops.

Delayed Metric Alert Evaluation | US-East-1

May <var data-var='date'> 5</var>, <var data-var='time'>08:03</var> CDT Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>08:02</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

Apr <var data-var='date'>29</var>, <var data-var='time'>18:43</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'>29</var>, <var data-var='time'>18:43</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Apr <var data-var='date'>24</var>, <var data-var='time'>16:31</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'>24</var>, <var data-var='time'>14:11</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Apr <var data-var='date'>24</var>, <var data-var='time'>00:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>23</var>, <var data-var='time'>20:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>21</var>, <var data-var='time'>21:10</var> CDT Scheduled - LogicMonitor will be performing maintenance in the GovCloud environment during the Routine Maintenance window on Thursday, April 23 between 6pm - 10pm PT. During this time, customers may experience intermittent service interruptions, with services expected to return to normal following the completion of maintenance. If you have any questions or need help, contact Support via https://support.logicmonitor.com.

GovCloud Platform Maintenance

Apr <var data-var='date'>21</var>, <var data-var='time'>17:04</var> CDT Resolved - The issue impacting data visualization has been fully resolved. Services have returned to normal, and all data has been restored. We will continue to monitor to ensure ongoing stability. Apr <var data-var='date'>21</var>, <var data-var='time'>15:01</var> CDT Update - Services continue to normalize following the earlier issue, and data visualization is steadily returning to normal. The platform is showing positive recovery progress, though full restoration will take a little more time. We will continue monitoring until recovery is complete. Apr <var data-var='date'>21</var>, <var data-var='time'>12:24</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>21</var>, <var data-var='time'>11:30</var> CDT Investigating - LogicMonitor is currently investigating an issue that began around 9:40 PM EDT on April 20, 2026, impacting data visualization for some customers. Our team has identified the cause and implemented a fix. Data is now being restored, and we continue to monitor progress to ensure full recovery.

Apr <var data-var='date'>14</var>, <var data-var='time'>11:21</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'>14</var>, <var data-var='time'>11:20</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Apr <var data-var='date'>12</var>, <var data-var='time'>00:45</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'>12</var>, <var data-var='time'>00:45</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Apr <var data-var='date'>10</var>, <var data-var='time'>10:56</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'>10</var>, <var data-var='time'>10:56</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Apr <var data-var='date'> 8</var>, <var data-var='time'>16:25</var> CDT Monitoring - LogicMonitor is performing a global update across all portals on a rolling basis. During this activity, most customers may experience brief portal inaccessibility lasting approximately 2–5 minutes. These updates will occur during normal business hours and are not limited to scheduled maintenance windows. This activity will not impact data ingestion and persistence or alert evaluation. If you have any questions or need assistance, please contact Support at https://support.logicmonitor.com.

LogicMonitor Global Portal Update Activity

Apr <var data-var='date'> 8</var>, <var data-var='time'>05:05</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>05:04</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Apr <var data-var='date'> 7</var>, <var data-var='time'>02:17</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'> 7</var>, <var data-var='time'>02:15</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Mar <var data-var='date'>11</var>, <var data-var='time'>21:10</var> CDT Resolved - This incident has been resolved. Mar <var data-var='date'>11</var>, <var data-var='time'>21:05</var> CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Mar <var data-var='date'> 4</var>, <var data-var='time'>15:32</var> CST Resolved - This incident has been resolved. Mar <var data-var='date'> 4</var>, <var data-var='time'>15:25</var> CST Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Jan <var data-var='date'>13</var>, <var data-var='time'>06:15</var> CST Resolved - This incident has been resolved. Jan <var data-var='date'>13</var>, <var data-var='time'>03:38</var> CST Monitoring - LogicMonitor team has implemented a fix and the Graphing service has now been restored and is functioning as expected. We will continue to closely monitor the service for a period of time to ensure ongoing stability. Jan <var data-var='date'>13</var>, <var data-var='time'>01:16</var> CST Update - We are continuing to work on a fix for this issue. Jan <var data-var='date'>13</var>, <var data-var='time'>01:15</var> CST Update - We are continuing to work on a fix for this issue. Jan <var data-var='date'>13</var>, <var data-var='time'>01:14</var> CST Identified - LogicMonitor has identified an issue caused by some configuration updates. Our backend team is working on it to restore the service. Jan <var data-var='date'>13</var>, <var data-var='time'>00:20</var> CST Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Jan <var data-var='date'>12</var>, <var data-var='time'>15:10</var> CST Resolved - This incident has been resolved. Jan <var data-var='date'>12</var>, <var data-var='time'>15:09</var> CST Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

LogicMonitor is currently investigating potential impacts to our Alert Delivery, Europe - Dublin, LM Cloud, Logs, Reporting, Websites Component(s).

Dec <var data-var='date'>29</var>, <var data-var='time'>04:24</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'>29</var>, <var data-var='time'>04:19</var> CST Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Dec <var data-var='date'>21</var>, <var data-var='time'>14:16</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'>21</var>, <var data-var='time'>14:11</var> CST Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Dec <var data-var='date'>16</var>, <var data-var='time'>02:00</var> CST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>15</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>15</var>, <var data-var='time'>15:34</var> CST Scheduled - We will be performing scheduled maintenance for the Support Portal on Monday, Dec 15th from 7:00pm PT - 12:00am PT During this time, Support access may be unavailable or limited. If you have an urgent inquiry, please reach out to us directly at help.customersuccess@logicmonitor.com Thank you for your patience and understanding as we work to enhance your support experience.

LogicMonitor Support Portal Maintenance

Dec <var data-var='date'>12</var>, <var data-var='time'>02:00</var> CST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>11</var>, <var data-var='time'>20:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>10</var>, <var data-var='time'>12:01</var> CST Update - LogicMonitor will be performing extended platform maintenance during our weekly Routine Maintenance window on Dec 11th, 2025 between 6pm - 12am PT. During this maintenance window LogicMonitor portal services will experience brief interruptions and will resume normal operations immediately afterwards. If you have any questions or need help, contact Support via the in-portal chat or submit a ticket here: https://support.logicmonitor.com Dec <var data-var='date'> 9</var>, <var data-var='time'>17:38</var> CST Scheduled - LogicMonitor will be performing extended platform maintenance during our weekly Routine Maintenance window on Dec 11th, 2025 between 6pm - 12am PT. During this maintenance window LogicMonitor portal services will experience brief interruptions and will resume normal operations immediately afterwards. If you have any questions or need help, contact Support via the in-portal chat or submit a ticket here: https://support.logicmonitor.com

LogicMonitor Extended Portal Maintenance

Dec <var data-var='date'>10</var>, <var data-var='time'>19:53</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'>10</var>, <var data-var='time'>19:19</var> CST Identified - We are currently investigating an issue affecting the delivery of certain alert emails in Gov environments. Although alerts are being generated as expected, they are not consistently leaving the delivery pipeline, and the underlying cause appears to involve multiple components in the email flow. Initial investigative steps are underway, and we are expanding analysis across the relevant services to isolate the source of the disruption. Further updates will be provided as we learn more and work toward restoration of normal alert delivery. Dec <var data-var='date'>10</var>, <var data-var='time'>17:48</var> CST Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

LogicMonitor is currently investigating potential impacts to our Alert Delivery Component(s).

Dec <var data-var='date'>10</var>, <var data-var='time'>12:38</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'>10</var>, <var data-var='time'>12:15</var> CST Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Dec <var data-var='date'> 5</var>, <var data-var='time'>22:35</var> CST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 5</var>, <var data-var='time'>20:35</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 5</var>, <var data-var='time'>20:34</var> CST Scheduled - We will be performing scheduled maintenance for the Support Portal on Friday, Dec 5th from 6:30pm PT - 8:30pm PT During this time, Support access may be unavailable or limited. If you have an urgent inquiry, please reach out to us directly at help.customersuccess@logicmonitor.com Thank you for your patience and understanding as we work to enhance your support experience.

Is LogicMonitor down?

LogicMonitor status is UP

Lastest published events

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

Delayed Metric Alert Evaluation | US-East-1

LogicMonitor Services, Components and Regions

Recent LogicMonitor events

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

Delayed Metric Alert Evaluation | US-East-1

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

Get your FREE account now,
5 monitors included!

Is LogicMonitor down?

LogicMonitor status is UP

Lastest published events

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

Delayed Metric Alert Evaluation | US-East-1

LogicMonitor Services, Components and Regions

Recent LogicMonitor events

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

Delayed Metric Alert Evaluation | US-East-1

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!