Oct <var data-var='date'> 6</var>, <var data-var='time'>09:04</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'> 6</var>, <var data-var='time'>08:42</var> PDT Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'> 6</var>, <var data-var='time'>07:42</var> PDT Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'> 6</var>, <var data-var='time'>06:42</var> PDT Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'> 6</var>, <var data-var='time'>06:19</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'> 6</var>, <var data-var='time'>05:17</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'> 6</var>, <var data-var='time'>05:16</var> PDT Investigating - We are currently investigating an issue affecting log ingestion for a subset of customers. Customers using certain ingestion endpoints may experience delayed processing or failed ingestion of new log data. Services not utilizing the affected ingestion path remain operational. We will provide an update within the hour.

Degraded Data Collection

Sep <var data-var='date'> 3</var>, <var data-var='time'>15:52</var> PDT Resolved - Customer Impact A small number of customers experienced delayed data ingestion and alerts that were not processed in real time. No customer data was lost. Incident Update On September 3, 2026, at 10:52 PM UTC, an infrastructure component became unavailable, resulting in a processing backlog and delays in alert handling. A separate alert-grouping issue delayed notification to the on-call team, extending the time to response. In addition, an issue with our in-app messaging prevented us from providing timely customer notifications within the app. The incident was fully resolved after 18 hours and 49 minutes. Data processing and alert handling have returned to normal, and no customer data was lost. We are reviewing our alert-grouping behavior, service-recovery procedures, and customer notification mechanisms to reduce the likelihood and impact of similar incidents in the future.

Delayed data ingestion

Aug <var data-var='date'> 7</var>, <var data-var='time'>13:54</var> PDT Resolved - On July 12, 2026, we experienced delays in our alerting system, resulting in an interruption to alert processing for some Loggly customers. The issue was traced to a production scheduler service responsible for evaluating and scheduling alerts. Due to resource exhaustion on the host, the scheduler was unable to operate normally, preventing alert jobs from being process downstream. The team restored service by increasing the capacity of the affected host, returning resource utilization to healthy levels and allowing the scheduler to resume normal operation. Following the remediation, alert processing has since been operating normally.

Alerting Delay

May <var data-var='date'>11</var>, <var data-var='time'>15:21</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>14:06</var> PDT Monitoring - At 5:46 AM PDT we started experiencing delays in our alerting system caused by a network provider issue. The issue is resolved and we are monitoring the recovery.

Alerts Issue

Jan <var data-var='date'>21</var>, <var data-var='time'>08:27</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>21</var>, <var data-var='time'>08:20</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>21</var>, <var data-var='time'>08:18</var> PST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>21</var>, <var data-var='time'>07:44</var> PST Investigating - We are investigating an issue with our alerting system that started at 13:06 UTC.

Nov <var data-var='date'>18</var>, <var data-var='time'>08:19</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>06:25</var> PST Update - We are continuing to monitor the issue Nov <var data-var='date'>18</var>, <var data-var='time'>04:28</var> PST Monitoring - We have identified an issue with an outside provider and are monitoring the situation. Nov <var data-var='date'>18</var>, <var data-var='time'>04:22</var> PST Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>18</var>, <var data-var='time'>04:20</var> PST Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>18</var>, <var data-var='time'>04:19</var> PST Identified - We have identified an issue with an outside provider Nov <var data-var='date'>18</var>, <var data-var='time'>04:07</var> PST Investigating - We are experiencing issue with our Front-End application. Our engineers are investigating.

Front-end experiencing issues

Jun <var data-var='date'> 3</var>, <var data-var='time'>06:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 3</var>, <var data-var='time'>04:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>30</var>, <var data-var='time'>11:37</var> PDT Scheduled - Loggly will be performing scheduled maintenance from 2025-06-03 04:30 Pacific time to 2025-06-03 05:30 Pacific time. Some customers may experience issues accessing the Loggly application during this time

Loggly Scheduled Maintenance

May <var data-var='date'>20</var>, <var data-var='time'>05:30</var> PDT Completed - The scheduled maintenance has been completed. Clear cookies from your browser if experiencing issues. May <var data-var='date'>20</var>, <var data-var='time'>04:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>03:59</var> PDT Scheduled - Loggly will be performing scheduled maintenance from 2025-05-20 04:30 Pacific time to 2025-05-20 05:30 Pacific time. Some customers may experience issues accessing the Loggly application during this time

Feb <var data-var='date'> 4</var>, <var data-var='time'>11:59</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'> 4</var>, <var data-var='time'>11:29</var> PST Update - We are continuing to monitor for any further issues. Feb <var data-var='date'> 4</var>, <var data-var='time'>11:01</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 4</var>, <var data-var='time'>10:05</var> PST Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'> 4</var>, <var data-var='time'>10:03</var> PST Investigating - Our engineers have identified an issue with log ingestion starting at 07:22 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Indexing Delay

Jan <var data-var='date'>25</var>, <var data-var='time'>04:14</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>25</var>, <var data-var='time'>01:17</var> PST Update - We are continuing to monitor for any further issues. Jan <var data-var='date'>24</var>, <var data-var='time'>22:35</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>24</var>, <var data-var='time'>22:01</var> PST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>24</var>, <var data-var='time'>21:17</var> PST Investigating - Our engineers have identified an issue with log ingestion starting at 20:56 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Dec <var data-var='date'> 8</var>, <var data-var='time'>19:39</var> PST Resolved - This incident has been resolved. Dec <var data-var='date'> 8</var>, <var data-var='time'>19:37</var> PST Update - We are continuing to monitor for any further issues. Dec <var data-var='date'> 8</var>, <var data-var='time'>16:15</var> PST Update - We are continuing to monitor for any further issues. Dec <var data-var='date'> 8</var>, <var data-var='time'>13:47</var> PST Update - We are continuing to monitor for any further issues. Dec <var data-var='date'> 8</var>, <var data-var='time'>13:23</var> PST Update - We are continuing to monitor for any further issues. Dec <var data-var='date'> 8</var>, <var data-var='time'>13:08</var> PST Update - We are continuing to monitor for any further issues. Dec <var data-var='date'> 8</var>, <var data-var='time'>12:38</var> PST Update - We are continuing to monitor for any further issues. Dec <var data-var='date'> 8</var>, <var data-var='time'>11:20</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 8</var>, <var data-var='time'>08:30</var> PST Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 8</var>, <var data-var='time'>08:25</var> PST Investigating - Our engineers have identified an issue with log ingestion starting at 06:02 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Oct <var data-var='date'>16</var>, <var data-var='time'>06:20</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>16</var>, <var data-var='time'>06:06</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>16</var>, <var data-var='time'>05:40</var> PDT Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>16</var>, <var data-var='time'>05:35</var> PDT Investigating - We are currently investigating this issue.

S3 Ingestion incident

Oct <var data-var='date'> 1</var>, <var data-var='time'>14:00</var> PDT Resolved - At 1:56 PM PDT we were alerted that search was unavailable. We identified the problem and applied a fix and search is once again available.

Search Unavailable

Aug <var data-var='date'>24</var>, <var data-var='time'>06:00</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>24</var>, <var data-var='time'>05:49</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>24</var>, <var data-var='time'>04:30</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>24</var>, <var data-var='time'>03:21</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>24</var>, <var data-var='time'>02:18</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>24</var>, <var data-var='time'>00:43</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>24</var>, <var data-var='time'>00:08</var> PDT Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'>23</var>, <var data-var='time'>23:10</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>23</var>, <var data-var='time'>22:09</var> PDT Update - We are continuing to investigate the issue. Aug <var data-var='date'>23</var>, <var data-var='time'>21:02</var> PDT Investigating - Our engineers have identified an issue with log ingestion starting at 20:22 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Aug <var data-var='date'>21</var>, <var data-var='time'>17:19</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>16:49</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>21</var>, <var data-var='time'>16:20</var> PDT Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'>21</var>, <var data-var='time'>15:36</var> PDT Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'>21</var>, <var data-var='time'>14:59</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>21</var>, <var data-var='time'>14:47</var> PDT Investigating - Our engineers have identified an issue with log ingestion starting at 14:08 PDT. All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Aug <var data-var='date'>20</var>, <var data-var='time'>14:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>10:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>19</var>, <var data-var='time'>10:07</var> PDT Scheduled - We'll be performing maintenance on some of our internal database systems on 08/20/2024 from 7:00 PM CEST / 1:00 PM EDT / 10:00 AM PDT to 11:00 PM CEST / 5:00 PM EDT / 2:00 PM PDT. During the maintenance period, intermittent ingestion delays may occur. All new data will continue to be accepted and stored.

Internal database maintenance

Jul <var data-var='date'>25</var>, <var data-var='time'>06:32</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>25</var>, <var data-var='time'>01:50</var> PDT Update - We are continuing to monitor. Jul <var data-var='date'>24</var>, <var data-var='time'>23:16</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>24</var>, <var data-var='time'>21:42</var> PDT Update - A fix is still being implemented and the next update will be 06:00 UTC Jul <var data-var='date'>24</var>, <var data-var='time'>13:08</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>24</var>, <var data-var='time'>09:56</var> PDT Investigating - We experienced an issue with our volume data reporting service and are working on restoring it.

Account usage data missing

Oct <var data-var='date'>18</var>, <var data-var='time'>11:29</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>18</var>, <var data-var='time'>11:07</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>18</var>, <var data-var='time'>09:51</var> PDT Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>18</var>, <var data-var='time'>09:01</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'>18</var>, <var data-var='time'>09:00</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'>18</var>, <var data-var='time'>06:21</var> PDT Investigating - We are experiencing issue with our Front-End application. Our engineers are investigating.

Oct <var data-var='date'>10</var>, <var data-var='time'>06:54</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>10</var>, <var data-var='time'>06:43</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>10</var>, <var data-var='time'>05:47</var> PDT Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>10</var>, <var data-var='time'>05:45</var> PDT Investigating - Our engineers have identified an issue with log ingestion starting at 5:28 AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Aug <var data-var='date'>23</var>, <var data-var='time'>13:40</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>23</var>, <var data-var='time'>12:45</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>23</var>, <var data-var='time'>12:21</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>23</var>, <var data-var='time'>12:13</var> PDT Investigating - Our engineers have identified an issue with log ingestion starting at 11:54AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Jun <var data-var='date'>28</var>, <var data-var='time'>19:01</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>28</var>, <var data-var='time'>18:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>23</var>, <var data-var='time'>11:05</var> PDT Scheduled - On Thursday 29th between 01:00 UTC and 02:00 UTC we will be performing maintenance. During this time-frame, logins and invitations may intermittently fail. If this happens a retry should resolve the issue.

Auth Database Maintenance

Apr <var data-var='date'>10</var>, <var data-var='time'>07:00</var> PDT Resolved - Issue started: 14:05 UTC Issue resolved: 14:54am UTC Issue with sending mail for account invites and password reset. Other mail notifications should have still worked.

Issue with sending mail for account invites and password reset

Mar <var data-var='date'> 3</var>, <var data-var='time'>09:34</var> PST Resolved - This incident has been resolved. Mar <var data-var='date'> 3</var>, <var data-var='time'>07:29</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 3</var>, <var data-var='time'>06:51</var> PST Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 3</var>, <var data-var='time'>06:24</var> PST Investigating - Our engineers have identified an issue with log ingestion starting at 5:52 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Feb <var data-var='date'>21</var>, <var data-var='time'>02:00</var> PST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>21</var>, <var data-var='time'>00:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>15</var>, <var data-var='time'>13:59</var> PST Scheduled - We’ll be performing maintenance on our internal database systems on February 21, 2023 from 3:00 AM to 5:00 AM EST. During the maintenance period, new sign up requests to our service may experience failures. Website access and indexing delays may also occur.

Nov <var data-var='date'>14</var>, <var data-var='time'>05:05</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>14</var>, <var data-var='time'>03:42</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>14</var>, <var data-var='time'>03:25</var> PST Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>14</var>, <var data-var='time'>02:47</var> PST Investigating - Our engineers have identified an issue with log ingestion starting at 2:25 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Is Loggly down?

Loggly status is UP

Lastest published events

Degraded Data Collection

Delayed data ingestion

Alerting Delay

Loggly Services, Components and Regions

Recent Loggly events

Degraded Data Collection

Delayed data ingestion

Alerting Delay

Alerts Issue

Alerts Issue

Front-end experiencing issues