Aug <var data-var='date'>18</var>, <var data-var='time'>08:30</var> CEST Resolved - Between 08:40 and 10:40 AM today, one of our SQL clusters experienced intermittent connectivity issues. Impact: Customers hosted on this cluster may have experienced occasional database timeouts and temporary service disruptions during this period. The issue was resolved at 10:40 AM, and all systems are now operating normally. We will continue to monitor the environment to ensure continued stability. We apologize for the inconvenience and thank you for your patience.

Incident – Level 3: Critical Impact – Database service disruption for one of our SQL clusters

Aug <var data-var='date'>12</var>, <var data-var='time'>17:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>12</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>11:29</var> CEST Scheduled - Bug report portal is temporarily closed for maintenance. Urgent issues may be sent to support@litium.com

Bug report portal is closed for maintenance.

Jul <var data-var='date'>31</var>, <var data-var='time'>11:44</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>11:08</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>31</var>, <var data-var='time'>09:16</var> CEST Investigating - Litium phone support is currently experiencing a service disruption. During this time, phone support is unavailable. However, you can still reach the support via email, and cases will still be managed. Please include URGENT in the subject line if your matter requires immediate attention. Regards Litium Support

Incident – Level 1: Minor Impact – Phone support service disruption

Jul <var data-var='date'>24</var>, <var data-var='time'>00:15</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>20:48</var> CEST Update - We are continuing to investigate this issue. Jul <var data-var='date'>23</var>, <var data-var='time'>20:48</var> CEST Investigating - Litium phone support is currently experiencing a service disruption. During this time, phone support is unavailable. However, you can still reach the support via email, and cases will still be managed. Please include URGENT in the subject line if your matter requires immediate attention. Regards Litium Support

Jun <var data-var='date'>26</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>25</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>24</var>, <var data-var='time'>14:48</var> CEST Scheduled - During this time the Litium Nuget Feed will be unavailable, and this may affect deployments made during this time

Litium Nuget Feed maintenance

Jun <var data-var='date'>22</var>, <var data-var='time'>07:30</var> CEST Resolved - We experienced a database service disruption between 07.18 and 08.28. During this period, some customers experienced service unavailability. All other services continued to operate normally. The issue was caused by an OS service allocating memory than usual causing the SQL service to get OOM killed. Service was restored after restart, and the database is now operating normally. We are investigating why this service used up more memory than normal to see if its something we can prevent in the future. All systems are currently stable, and we continue to monitor closely. We apologize for the inconvenience and appreciate your patience. — Litium Support Team

Incident – Level 3: Critical Impact – Database service disruption

Jun <var data-var='date'>12</var>, <var data-var='time'>01:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>11</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>11</var>, <var data-var='time'>18:16</var> CEST Scheduled - For SLA Gold and Platinum customers only: Maintenance on phone system. To contact us during this period please send email to: support@litium.com and set subject to "Urgent"

Support phone schedule maintenance. SLA customers only.

Jun <var data-var='date'>11</var>, <var data-var='time'>10:49</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'> 9</var>, <var data-var='time'>15:24</var> CEST Monitoring - The issue has been identified and resolved. We are monitoring the service closely to ensure everything is functioning as expected. Litium Support Team Jun <var data-var='date'> 9</var>, <var data-var='time'>14:52</var> CEST Update - We are still actively working on the issue with Litium Search. The problem remains intermittent, and investigation is ongoing. We will provide a new update no later than 15:50. We apologize for the inconvenience and thank you for your patience. Litium Support Team Jun <var data-var='date'> 9</var>, <var data-var='time'>13:50</var> CEST Update - We are still actively working on the issue with Litium Search. The problem remains intermittent, and investigation is ongoing. We will provide a new update no later than 14:50. We apologize for the inconvenience and thank you for your patience. Litium Support Team Jun <var data-var='date'> 9</var>, <var data-var='time'>12:45</var> CEST Investigating - We are experiencing intermittent issues with Litium Search. Both search functionality and Backoffice may be affected. Troubleshooting is currently in progress. Impact: Search may return incomplete or no results Backoffice may be slow or intermittently unavailable Next update: No later than 13:50

Intermittent issues with Litium Search

May <var data-var='date'>12</var>, <var data-var='time'>22:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>12</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 6</var>, <var data-var='time'>16:18</var> CEST Scheduled - Our supplier will be performing scheduled network maintenance. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Scheduled Maintenance – Network

May <var data-var='date'> 1</var>, <var data-var='time'>07:46</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 1</var>, <var data-var='time'>05:19</var> CEST Update - We are continuing to investigate this issue. May <var data-var='date'> 1</var>, <var data-var='time'>05:18</var> CEST Investigating - Litium phone support is currently experiencing a service disruption. During this time, phone support is unavailable. However, you can still reach the support via email, and cases will still be managed. Please include URGENT in the subject line if your matter requires immediate attention. Regards Litium Support

Apr <var data-var='date'>22</var>, <var data-var='time'>13:05</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>22</var>, <var data-var='time'>08:08</var> CEST Monitoring - A fix has been implemented for the issue affecting the Storage service in Serverless Cloud. Storage functionality is now available again for customers in Serverless Cloud. We are monitoring the system closely to ensure continued stability. We apologize for the inconvenience and thank you for your patience. Litium Support Team Apr <var data-var='date'>22</var>, <var data-var='time'>07:37</var> CEST Identified - We have identified the cause of the issue affecting the Storage service in Serverless Cloud. Our team is currently implementing the solution, and we are seeing positive results as the Storage service begins to function again. We will provide an update latest by 08:30. We apologize for the inconvenience and thank you for your patience. Litium Support Team Apr <var data-var='date'>22</var>, <var data-var='time'>07:16</var> CEST Investigating - We are currently experiencing an availability issue affecting the Storage service in Serverless Cloud. Impact: Customers using Serverless Cloud are impacted. Other services outside Serverless Cloud are not affected. Our team is actively investigating the issue to identify the root cause and restore service as quickly as possible. We will provide an update latest by 08:15. We apologize for the inconvenience and thank you for your patience. Litium Support Team

Level 3: Critical Impact – Storage service unavailable in Serverless Cloud

Apr <var data-var='date'>17</var>, <var data-var='time'>14:00</var> CEST Resolved - Today, between 14:05 and 14:47 (CEST), some customers may have experienced degraded performance related to Storage in Serverless Cloud. The root cause has been identified. There is currently no impact, and the service is operating normally. We apologize for any inconvenience this may have caused and thank you for your patience. — Litium Support Team

Resolved: Degraded performance in Serverless Cloud Storage

Apr <var data-var='date'>16</var>, <var data-var='time'>16:40</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>15:11</var> CEST Monitoring - Earlier today, at 14:50 we experienced a service disruption affecting sites running on our Serverless platform. Impact: During the incident, customer websites hosted on the Serverless platform were unavailable or not responding as expected. The issue has now been resolved, and all services are operating normally. We continue to monitor the platform closely to ensure stability. We apologize for the inconvenience this may have caused and thank you for your patience. Litium Support Team

[Resolved] Incident – Level 3: Serverless Sites Unavailable

Mar <var data-var='date'>26</var>, <var data-var='time'>11:51</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>25</var>, <var data-var='time'>11:22</var> CET Update - We are going to do a short maintenance on the affected service to ensure a long term solution. The maintenance will be performed on the 26th of march at 10.00. We except no disturbances during this maintenance. Mar <var data-var='date'>24</var>, <var data-var='time'>12:31</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>24</var>, <var data-var='time'>11:45</var> CET Update - We are continuing to work on the issue affecting log collection and SMTP email delivery. At this time, there are no new updates, but our team is actively working toward resolution. We will provide the next update at latest by 12:45 Thank you for your patience. Litium Support Team Mar <var data-var='date'>24</var>, <var data-var='time'>11:04</var> CET Update - We are continuing to work on the issue affecting log collection and SMTP email delivery. At this time, there are no new updates, but our team is actively progressing with the fix. We will provide the next update by 11:45 CET. Thank you for your patience. Litium Support Team Mar <var data-var='date'>24</var>, <var data-var='time'>10:33</var> CET Identified - We have identified the cause of the issue affecting log collection and outgoing email via our SMTP service. Impact Log ingestion has been interrupted since 07:40 CET, and outgoing email delivery via SMTP remains unavailable. No other services are affected. Our team is currently working on implementing a fix to restore full functionality. We will provide the next update by 11:00 CET. We apologize for the inconvenience. Litium Support Team Mar <var data-var='date'>24</var>, <var data-var='time'>09:56</var> CET Investigating - We are currently experiencing an issue affecting log collection and outgoing email sent via our SMTP service. Impact Log ingestion has been interrupted since 07:40 CET, and outgoing emails using our SMTP service are currently not being delivered. All other services are not affected at this time. Our team is actively investigating the issue to identify the root cause and restore normal functionality. We will provide an update by 10:30 CET. We apologize for the inconvenience. Litium Support Team

Level 2: Partial Impact – Log collection and SMTP delivery issues

Mar <var data-var='date'>23</var>, <var data-var='time'>07:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>23</var>, <var data-var='time'>06:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>22</var>, <var data-var='time'>22:31</var> CET Scheduled - For SLA Gold and Platinum customers only: Due to maintenance on phone system please send email to: support@litium.com

Support phone schedule maintenance. SLA customers

Mar <var data-var='date'>15</var>, <var data-var='time'>18:02</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>15</var>, <var data-var='time'>12:00</var> CET Monitoring - A fix has been implemented for the issue affecting Legacy Cloud, and service recovery is ongoing. Impact: Services are returning to normal, and most customers should now experience stable performance. The underlying cause was network issues at one of our suppliers. We are monitoring the systems closely to ensure continued stability. A full post‑mortem with more details will follow once the root‑cause analysis is completed. We apologize for the inconvenience. Litium Support Team Mar <var data-var='date'>15</var>, <var data-var='time'>11:42</var> CET Investigating - We are currently experiencing a service disruption affecting Legacy Cloud. Impact: Most customers may experience degraded performance or unavailability on Legacy Cloud environments. Other Litium services remain unaffected. Our team is investigating the issue to identify the root cause and implement a solution. We apologize for the inconvenience. Litium Support Team

Incident – Level 3: Critical Impact – Legacy Cloud service disruption

Mar <var data-var='date'>14</var>, <var data-var='time'>15:55</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>14</var>, <var data-var='time'>15:18</var> CET Identified - Status: Identified Impact: The issue is causing significant degradation to the Litium Search Legacy service, resulting in reduced search functionality for affected environments. Message: We have identified the cause of the issue affecting Litium Search in our legacy cloud. Our team is currently working on implementing a fix to restore full functionality as soon as possible. We apologize for the inconvenience. — Litium Support Team

Incident - Level 3: Litium Search Legacy outage

Mar <var data-var='date'>10</var>, <var data-var='time'>16:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>10</var>, <var data-var='time'>14:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 9</var>, <var data-var='time'>16:14</var> CET Scheduled - Litium will perform maintenance on the Serverless Cloud API. There may be short windows where new deployments, restarts, or other actions on the apps are delayed. This will not affect customer environments. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Maintenance - Cloud API

Mar <var data-var='date'> 6</var>, <var data-var='time'>02:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 5</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>14:39</var> CET Scheduled - Our supplier will be performing scheduled network maintenance. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Mar <var data-var='date'> 5</var>, <var data-var='time'>06:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 5</var>, <var data-var='time'>00:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 3</var>, <var data-var='time'>16:36</var> CET Scheduled - Litium will perform maintenance to upgrade our serverless infrastructure. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Maintenance

Mar <var data-var='date'> 3</var>, <var data-var='time'>06:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 3</var>, <var data-var='time'>00:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>17:19</var> CET Scheduled - Our supplier will be performing scheduled network maintenance. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Feb <var data-var='date'>27</var>, <var data-var='time'>02:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>26</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>14:37</var> CET Scheduled - Our supplier will be performing scheduled network maintenance. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Feb <var data-var='date'>24</var>, <var data-var='time'>16:57</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>24</var>, <var data-var='time'>15:10</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>24</var>, <var data-var='time'>14:23</var> CET Update - We are still working on mitigation. Feb <var data-var='date'>24</var>, <var data-var='time'>11:34</var> CET Identified - We are currently experiencing an ongoing issue in Litium Search where some customers are still impacted after the previously deployed fix. Impact: Some customers are still seeing issues with Litium Search, while others are not affected. Our team is actively investigating the remaining issues to identify and implement a complete solution. We apologize for the inconvenience and thank you for your patience. Litium Support Team Feb <var data-var='date'>24</var>, <var data-var='time'>09:41</var> CET Monitoring - A fix has been implemented for the issue, and affected services has recovered. We are monitoring the system closely to ensure it remains stable. We apologize for the inconvenience. Litium Support Team Feb <var data-var='date'>24</var>, <var data-var='time'>08:31</var> CET Investigating - We are currently experiencing an issue affecting one or more services. Impact: Some users may notice degraded performance or limited availability. Our team is actively investigating the issue to identify the root cause and implement a solution. We will provide the next update as soon as more information is available. We apologize for the inconvenience. Litium Support Team

Incident – Level 2: Partial Impact – Some customers may experience degraded performance

Feb <var data-var='date'>20</var>, <var data-var='time'>11:30</var> CET Resolved - For a short period, a small number of customers experienced limited access issues. Our monitoring systems detected the disturbance immediately, and our redundant infrastructure responded as intended, keeping the impact minimal. The total duration for the affected services was less than 10 minutes. All services are operating normally. We apologize for any inconvenience this have caused and appreciate your understanding. Litium Support Team

Level 1: Minor Impact – Short service disturbance

Feb <var data-var='date'>19</var>, <var data-var='time'>10:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>16</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>16</var>, <var data-var='time'>08:58</var> CET Scheduled - Litium will perform maintenance to increase the capacity in our infrastructure. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

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Litium AB status is UP

Lastest published events

Incident – Level 3: Critical Impact – Database service disruption for one of our SQL clusters

Bug report portal is closed for maintenance.

Incident – Level 1: Minor Impact – Phone support service disruption

Litium AB Services, Components and Regions

Recent Litium AB events

Incident – Level 3: Critical Impact – Database service disruption for one of our SQL clusters

Bug report portal is closed for maintenance.

Incident – Level 1: Minor Impact – Phone support service disruption

Incident – Level 1: Minor Impact – Phone support service disruption

Litium Nuget Feed maintenance

Incident – Level 3: Critical Impact – Database service disruption