May <var data-var='date'>12</var>, <var data-var='time'>22:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>12</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 6</var>, <var data-var='time'>16:18</var> CEST Scheduled - Our supplier will be performing scheduled network maintenance. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Scheduled Maintenance – Network

May <var data-var='date'> 1</var>, <var data-var='time'>07:46</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 1</var>, <var data-var='time'>05:19</var> CEST Update - We are continuing to investigate this issue. May <var data-var='date'> 1</var>, <var data-var='time'>05:18</var> CEST Investigating - Litium phone support is currently experiencing a service disruption. During this time, phone support is unavailable. However, you can still reach the support via email, and cases will still be managed. Please include URGENT in the subject line if your matter requires immediate attention. Regards Litium Support

Incident – Level 1: Minor Impact – Phone support service disruption

Apr <var data-var='date'>22</var>, <var data-var='time'>13:05</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>22</var>, <var data-var='time'>08:08</var> CEST Monitoring - A fix has been implemented for the issue affecting the Storage service in Serverless Cloud. Storage functionality is now available again for customers in Serverless Cloud. We are monitoring the system closely to ensure continued stability. We apologize for the inconvenience and thank you for your patience. Litium Support Team Apr <var data-var='date'>22</var>, <var data-var='time'>07:37</var> CEST Identified - We have identified the cause of the issue affecting the Storage service in Serverless Cloud. Our team is currently implementing the solution, and we are seeing positive results as the Storage service begins to function again. We will provide an update latest by 08:30. We apologize for the inconvenience and thank you for your patience. Litium Support Team Apr <var data-var='date'>22</var>, <var data-var='time'>07:16</var> CEST Investigating - We are currently experiencing an availability issue affecting the Storage service in Serverless Cloud. Impact: Customers using Serverless Cloud are impacted. Other services outside Serverless Cloud are not affected. Our team is actively investigating the issue to identify the root cause and restore service as quickly as possible. We will provide an update latest by 08:15. We apologize for the inconvenience and thank you for your patience. Litium Support Team

Level 3: Critical Impact – Storage service unavailable in Serverless Cloud

Apr <var data-var='date'>17</var>, <var data-var='time'>14:00</var> CEST Resolved - Today, between 14:05 and 14:47 (CEST), some customers may have experienced degraded performance related to Storage in Serverless Cloud. The root cause has been identified. There is currently no impact, and the service is operating normally. We apologize for any inconvenience this may have caused and thank you for your patience. — Litium Support Team

Resolved: Degraded performance in Serverless Cloud Storage

Apr <var data-var='date'>16</var>, <var data-var='time'>16:40</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>15:11</var> CEST Monitoring - Earlier today, at 14:50 we experienced a service disruption affecting sites running on our Serverless platform. Impact: During the incident, customer websites hosted on the Serverless platform were unavailable or not responding as expected. The issue has now been resolved, and all services are operating normally. We continue to monitor the platform closely to ensure stability. We apologize for the inconvenience this may have caused and thank you for your patience. Litium Support Team

[Resolved] Incident – Level 3: Serverless Sites Unavailable

Mar <var data-var='date'>26</var>, <var data-var='time'>11:51</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>25</var>, <var data-var='time'>11:22</var> CET Update - We are going to do a short maintenance on the affected service to ensure a long term solution. The maintenance will be performed on the 26th of march at 10.00. We except no disturbances during this maintenance. Mar <var data-var='date'>24</var>, <var data-var='time'>12:31</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>24</var>, <var data-var='time'>11:45</var> CET Update - We are continuing to work on the issue affecting log collection and SMTP email delivery. At this time, there are no new updates, but our team is actively working toward resolution. We will provide the next update at latest by 12:45 Thank you for your patience. Litium Support Team Mar <var data-var='date'>24</var>, <var data-var='time'>11:04</var> CET Update - We are continuing to work on the issue affecting log collection and SMTP email delivery. At this time, there are no new updates, but our team is actively progressing with the fix. We will provide the next update by 11:45 CET. Thank you for your patience. Litium Support Team Mar <var data-var='date'>24</var>, <var data-var='time'>10:33</var> CET Identified - We have identified the cause of the issue affecting log collection and outgoing email via our SMTP service. Impact Log ingestion has been interrupted since 07:40 CET, and outgoing email delivery via SMTP remains unavailable. No other services are affected. Our team is currently working on implementing a fix to restore full functionality. We will provide the next update by 11:00 CET. We apologize for the inconvenience. Litium Support Team Mar <var data-var='date'>24</var>, <var data-var='time'>09:56</var> CET Investigating - We are currently experiencing an issue affecting log collection and outgoing email sent via our SMTP service. Impact Log ingestion has been interrupted since 07:40 CET, and outgoing emails using our SMTP service are currently not being delivered. All other services are not affected at this time. Our team is actively investigating the issue to identify the root cause and restore normal functionality. We will provide an update by 10:30 CET. We apologize for the inconvenience. Litium Support Team

Level 2: Partial Impact – Log collection and SMTP delivery issues

Mar <var data-var='date'>23</var>, <var data-var='time'>07:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>23</var>, <var data-var='time'>06:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>22</var>, <var data-var='time'>22:31</var> CET Scheduled - For SLA Gold and Platinum customers only: Due to maintenance on phone system please send email to: support@litium.com

Support phone schedule maintenance. SLA customers

Mar <var data-var='date'>15</var>, <var data-var='time'>18:02</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>15</var>, <var data-var='time'>12:00</var> CET Monitoring - A fix has been implemented for the issue affecting Legacy Cloud, and service recovery is ongoing. Impact: Services are returning to normal, and most customers should now experience stable performance. The underlying cause was network issues at one of our suppliers. We are monitoring the systems closely to ensure continued stability. A full post‑mortem with more details will follow once the root‑cause analysis is completed. We apologize for the inconvenience. Litium Support Team Mar <var data-var='date'>15</var>, <var data-var='time'>11:42</var> CET Investigating - We are currently experiencing a service disruption affecting Legacy Cloud. Impact: Most customers may experience degraded performance or unavailability on Legacy Cloud environments. Other Litium services remain unaffected. Our team is investigating the issue to identify the root cause and implement a solution. We apologize for the inconvenience. Litium Support Team

Incident – Level 3: Critical Impact – Legacy Cloud service disruption

Mar <var data-var='date'>14</var>, <var data-var='time'>15:55</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>14</var>, <var data-var='time'>15:18</var> CET Identified - Status: Identified Impact: The issue is causing significant degradation to the Litium Search Legacy service, resulting in reduced search functionality for affected environments. Message: We have identified the cause of the issue affecting Litium Search in our legacy cloud. Our team is currently working on implementing a fix to restore full functionality as soon as possible. We apologize for the inconvenience. — Litium Support Team

Incident - Level 3: Litium Search Legacy outage

Mar <var data-var='date'>10</var>, <var data-var='time'>16:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>10</var>, <var data-var='time'>14:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 9</var>, <var data-var='time'>16:14</var> CET Scheduled - Litium will perform maintenance on the Serverless Cloud API. There may be short windows where new deployments, restarts, or other actions on the apps are delayed. This will not affect customer environments. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Maintenance - Cloud API

Mar <var data-var='date'> 6</var>, <var data-var='time'>02:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 5</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>14:39</var> CET Scheduled - Our supplier will be performing scheduled network maintenance. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Mar <var data-var='date'> 5</var>, <var data-var='time'>06:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 5</var>, <var data-var='time'>00:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 3</var>, <var data-var='time'>16:36</var> CET Scheduled - Litium will perform maintenance to upgrade our serverless infrastructure. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Maintenance

Mar <var data-var='date'> 3</var>, <var data-var='time'>06:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 3</var>, <var data-var='time'>00:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>17:19</var> CET Scheduled - Our supplier will be performing scheduled network maintenance. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Feb <var data-var='date'>27</var>, <var data-var='time'>02:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>26</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>14:37</var> CET Scheduled - Our supplier will be performing scheduled network maintenance. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Feb <var data-var='date'>24</var>, <var data-var='time'>16:57</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>24</var>, <var data-var='time'>15:10</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>24</var>, <var data-var='time'>14:23</var> CET Update - We are still working on mitigation. Feb <var data-var='date'>24</var>, <var data-var='time'>11:34</var> CET Identified - We are currently experiencing an ongoing issue in Litium Search where some customers are still impacted after the previously deployed fix. Impact: Some customers are still seeing issues with Litium Search, while others are not affected. Our team is actively investigating the remaining issues to identify and implement a complete solution. We apologize for the inconvenience and thank you for your patience. Litium Support Team Feb <var data-var='date'>24</var>, <var data-var='time'>09:41</var> CET Monitoring - A fix has been implemented for the issue, and affected services has recovered. We are monitoring the system closely to ensure it remains stable. We apologize for the inconvenience. Litium Support Team Feb <var data-var='date'>24</var>, <var data-var='time'>08:31</var> CET Investigating - We are currently experiencing an issue affecting one or more services. Impact: Some users may notice degraded performance or limited availability. Our team is actively investigating the issue to identify the root cause and implement a solution. We will provide the next update as soon as more information is available. We apologize for the inconvenience. Litium Support Team

Incident – Level 2: Partial Impact – Some customers may experience degraded performance

Feb <var data-var='date'>20</var>, <var data-var='time'>11:30</var> CET Resolved - For a short period, a small number of customers experienced limited access issues. Our monitoring systems detected the disturbance immediately, and our redundant infrastructure responded as intended, keeping the impact minimal. The total duration for the affected services was less than 10 minutes. All services are operating normally. We apologize for any inconvenience this have caused and appreciate your understanding. Litium Support Team

Level 1: Minor Impact – Short service disturbance

Feb <var data-var='date'>19</var>, <var data-var='time'>10:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>16</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>16</var>, <var data-var='time'>08:58</var> CET Scheduled - Litium will perform maintenance to increase the capacity in our infrastructure. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Feb <var data-var='date'>19</var>, <var data-var='time'>09:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>19</var>, <var data-var='time'>07:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>08:16</var> CET Scheduled - Litium will perform maintenance on Serverless Cloud API. There will be a short windows where new deployments, restarts, or other actions on the apps will be delayed. This will not affect customer environments. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Maintenance Cloud API

Feb <var data-var='date'>13</var>, <var data-var='time'>18:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>11</var>, <var data-var='time'>06:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>10</var>, <var data-var='time'>11:38</var> CET Scheduled - Litium will perform maintenance to increase the capacity in our infrastructure. We expect no disturbances. For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 Regards Litium CloudOps

Feb <var data-var='date'>11</var>, <var data-var='time'>16:49</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>10</var>, <var data-var='time'>13:48</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>10</var>, <var data-var='time'>13:24</var> CET Investigating - We are currently experiencing an issue affecting one of our container registries, which may prevent some deployments from completing successfully. Impact: Only deployment operations are affected; all running services remain operational and customer‑facing systems are not impacted. Our team is investigating the issue to identify the root cause and implement a solution. We will provide an update as soon as we have more information. We apologize for the inconvenience. Litium Support Team

Level 1: Minor Impact – Deployment Registry Issues

Feb <var data-var='date'> 4</var>, <var data-var='time'>16:46</var> CET Resolved - We experienced an outage related to file and media access in Litium’s Serverless Cloud environment. The issue caused some media files (such as product images) to fail loading or display incorrectly, and features dependent on this storage layer (for example, CLI operations) were also affected. Other parts of the platform continued to operate normally. The problem was traced to an issue within the storage layer, and a fix was implemented. Services began recovering shortly after, and the incident was confirmed fully resolved later the same day. No data was lost. Litium continues to monitor the systems to ensure ongoing stability.

Storage outage

Jan <var data-var='date'>23</var>, <var data-var='time'>12:41</var> CET Resolved - The issue affecting storage access in Serverless Cloud has now been fully resolved as of 09:32 CET. Cause/Resolution: The problem was traced to an issue within storage layer. A permanent fix has been implemented and verified. No data has been lost as a result of this incident. All systems are now operating normally, and we will continue to monitor to ensure ongoing stability. We apologize for the disruption and thank you for your patience. Litium Support Team Jan <var data-var='date'>23</var>, <var data-var='time'>09:38</var> CET Monitoring - A fix has been implemented for the issue affecting storage access in Serverless Cloud, and the service is starting to recover. Impact: Early signs show improved stability. Media retrieval and storage-dependent functionality (including CLI operations) are gradually returning to normal. We will continue to monitor the system closely to ensure full recovery and stability. We apologize for the inconvenience. Litium Support Team Jan <var data-var='date'>23</var>, <var data-var='time'>09:29</var> CET Identified - We have identified the root cause of the storage issue affecting file access in Serverless Cloud. Impact: Customers may see missing or failing media assets (such as product images and other file-based content), and some operations or applications that depend on this storage (for example the CLI) may be degraded or temporarily unavailable. Other platform functionality that does not rely on this storage continues to operate as normal. Our team is currently implementing a fix to restore normal access and stability. We will provide the next update latest by 10:00 CET. We apologize for the inconvenience. Litium Support Team Jan <var data-var='date'>23</var>, <var data-var='time'>08:30</var> CET Investigating - We are currently experiencing a storage-related issue affecting storage file access in Serverless Cloud. Impact: Customers may see missing or failing media assets (such as product images and other file-based content), and some operations or applications that depend on this storage (for example the CLI) may be degraded or temporarily unavailable. Other platform functionality that does not rely on this storage continues to operate as normal. Our team is investigating the issue in the storage layer to identify the root cause and implement a solution. We will provide an update latest by 09:00 CET. We apologize for the inconvenience. Litium Support Team

Incident – Partial impact – Storage access issues in Serverless Cloud

Jan <var data-var='date'>22</var>, <var data-var='time'>11:00</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>22</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>16</var>, <var data-var='time'>11:57</var> CET Scheduled - We will perform scheduled maintenance on the SFTP service in Litium Serverless Cloud on January 22, 2026, between 10:00 and 11:00 CET. Purpose: Improve network stability and ensure continued reliable operations. Expected Impact: - Serverless jobs triggered via the CLI may experience minor delays during the maintenance window. - SFTP access will remain fully operational with no expected downtime. Important Notice: After this maintenance, the SFTP endpoint will receive a new IP address. If you whitelist IP addresses for SFTP access, please ensure the following range is allowed: 185.16.85.1 – 185.16.85.254 We will provide an update when the maintenance starts and another when it is completed. Thank you for your cooperation and understanding. Litium Support Team

Scheduled Maintenance – SFTP Service in Litium Serverless Cloud on January 22, 2026 (10:00–11:00 CET)

Dec <var data-var='date'> 6</var>, <var data-var='time'>06:30</var> CET Resolved - All services are now back to normal. Cause/Resolution: The issue was related to our cloud provider’s infrastructure. Together with our provider, we will conduct a post-mortem analysis and share a report once it is completed. All systems are operating normally. If you experience any further issues, please contact Litium Support. We apologize for the inconvenience and thank you for your patience throughout this incident. Litium Support Team Dec <var data-var='date'> 6</var>, <var data-var='time'>02:06</var> CET Update - All production workloads should now be up and running. We continue to monitor and work to ensure that all services return to normal and remain stable. Impact: All major services are operational, but we are still verifying that everything is fully restored. We will provide an update by 02.30. Litium Support Team Dec <var data-var='date'> 6</var>, <var data-var='time'>01:33</var> CET Update - Most services are now up and running. We continue to work to ensure that all services return to a fully healthy state. Impact: While most customers have regained access, some may still experience limited issues as we complete the recovery process. We are closely monitoring the situation and will provide further updates as needed. We will provide an update by 02.00. Litium Support Team Dec <var data-var='date'> 6</var>, <var data-var='time'>01:14</var> CET Monitoring - A fix has been implemented by our cloud provider, and we are seeing signs that services are starting to recover. Impact: Access to Litium services is gradually being restored, but some customers may still experience issues as recovery continues. We are closely monitoring the situation to ensure full stability. We will provide an update by 01.30. Litium Support Team Dec <var data-var='date'> 6</var>, <var data-var='time'>01:00</var> CET Update - Our cloud provider is still working hard to resolve the issue affecting multiple Litium services. Impact: Most customers are still unable to access the affected services. We remain in close contact with our provider and will continue to monitor progress until the issue is fully resolved. We will provide an update by 01.30 Litium Support Team Dec <var data-var='date'> 6</var>, <var data-var='time'>00:32</var> CET Update - Our cloud provider is currently implementing configuration changes to the affected infrastructure as a measure to resolve the issue impacting multiple Litium services. Impact: Most customers are still unable to access the affected services. We are closely monitoring the situation and will continue to work with our provider until full service is restored. We will provide an update by 01.00. Litium Support Team Dec <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> CET Update - We are still working on a solution for the issue together with our cloud provider. Impact: Most customers remain unable to access the affected services. Our team, together with the cloud provider, is continuing to investigate and resolve the problem as quickly as possible. We will provide an update by 00.30 Litium Support Team Dec <var data-var='date'> 5</var>, <var data-var='time'>23:41</var> CET Identified - We have identified the cause of the disruption—an issue at our cloud provider is affecting multiple Litium services. Impact: Most customers are still unable to access the affected services. Our team is working closely with the cloud provider to resolve the issue as quickly as possible. We will provide an update by 00.00. Litium Support Team Dec <var data-var='date'> 5</var>, <var data-var='time'>23:24</var> CET Investigating - We are currently experiencing a disruption affecting multiple Litium services in Serverless cloud. Impact: Most customers are unable to access the affected services. Our team is actively investigating the issue to identify the root cause and implement a solution. We will provide an update by 23.45 We apologize for the inconvenience and thank you for your patience. Litium Support Team

Incident – Level 3 - Services not accessible (Serverless)

Dec <var data-var='date'> 4</var>, <var data-var='time'>07:00</var> CET Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 4</var>, <var data-var='time'>00:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 1</var>, <var data-var='time'>13:15</var> CET Scheduled - We will be performing scheduled maintenance on the Compliance Cloud Network on December 4th from 00:00 to 07:00 CET. Purpose: Our cloud provider will upgrade the underlying OpenStack platform to ensure continued support and compliance with the latest standards. This upgrade also enhances network stability and performance. Impact: This maintenance will only affect Litium Commerce Cloud customers. No major impact is expected, but users may experience very brief network disruptions during the maintenance window. If you have any questions before the maintenance, please contact our support team at support@litium.com. We will send an update once maintenance begins, and another when it is completed. Thank you for your understanding. Litium Support Team

Is Litium AB down?

Litium AB status is UP

Lastest published events

Scheduled Maintenance – Network

Incident – Level 1: Minor Impact – Phone support service disruption

Level 3: Critical Impact – Storage service unavailable in Serverless Cloud

Litium AB Services, Components and Regions

Recent Litium AB events

Scheduled Maintenance – Network

Incident – Level 1: Minor Impact – Phone support service disruption

Level 3: Critical Impact – Storage service unavailable in Serverless Cloud

Resolved: Degraded performance in Serverless Cloud Storage

[Resolved] Incident – Level 3: Serverless Sites Unavailable

Level 2: Partial Impact – Log collection and SMTP delivery issues

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Is Litium AB down?

Litium AB status is UP

Lastest published events

Scheduled Maintenance – Network

Incident – Level 1: Minor Impact – Phone support service disruption

Level 3: Critical Impact – Storage service unavailable in Serverless Cloud

Litium AB Services, Components and Regions

Recent Litium AB events

Scheduled Maintenance – Network

Incident – Level 1: Minor Impact – Phone support service disruption

Level 3: Critical Impact – Storage service unavailable in Serverless Cloud

Resolved: Degraded performance in Serverless Cloud Storage

[Resolved] Incident – Level 3: Serverless Sites Unavailable

Level 2: Partial Impact – Log collection and SMTP delivery issues

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!