THIS IS A SCHEDULED EVENT Apr <var data-var='date'>9</var>, <var data-var='time'>08:00</var> - <var data-var='time'>12:00</var> PDTMar <var data-var='date'>26</var>, <var data-var='time'>12:17</var> PDT Scheduled - On April 09, 2026, at 08:00 am UTC, Liferay will undergo maintenance to renew internal certificates. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, a brief restart of some services might happen. High Availability customers should not experience downtimes. If you have any questions, please do not hesitate to contact Liferay Support.

Certificate renewal on Infrastructure for AC (South America, Europe West 3, and Europe West 2) and US Central 1 - adlliferay

Mar <var data-var='date'>20</var>, <var data-var='time'>14:47</var> PDT Resolved - The issue with the cloud provider has been resolved.Mar <var data-var='date'>20</var>, <var data-var='time'>13:41</var> PDT Investigating - Investigating: We are aware of performance issues in the Australia Southeast region starting at 18:07 UTC. Teams are on the case.

Instability in the Australia Southeast clusters impacting customer projects

Jan <var data-var='date'>22</var>, <var data-var='time'>12:00</var> PST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>22</var>, <var data-var='time'>11:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'> 6</var>, <var data-var='time'>16:59</var> PST Scheduled - On January 22, 2026, at 07:00 pm UTC, Liferay will undergo maintenance to renew internal certificates. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, a brief restart of some services might happen. High Availability customers should not experience downtimes. If you have any questions, please do not hesitate to contact Liferay Support.

Certificates renewal on Infrastructure for Europe north 1

Jan <var data-var='date'>20</var>, <var data-var='time'>16:00</var> PST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>20</var>, <var data-var='time'>08:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'> 5</var>, <var data-var='time'>06:30</var> PST Scheduled - On January 20, 2026, at 04:00 pm UTC, Liferay will undergo maintenance to upgrade Kubernetes. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, a brief restart of some services may happen. High Availability customers should not experience downtimes. If you have any questions, please do not hesitate to contact Liferay Support.

Kubernetes Upgrade

Dec <var data-var='date'>16</var>, <var data-var='time'>14:40</var> PST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>16</var>, <var data-var='time'>14:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>28</var>, <var data-var='time'>08:18</var> PST Scheduled - To improve service reliability, Liferay is migrating our Analytics CDN from Cloudflare to the Google Cloud Platform (GCP). This strategic transition will boost the overall stability, performance, and security of our SDK and data collection services. As part of this maintenance, downtime is expected to last 40 minutes. Liferay apologizes for any inconvenience this may cause and appreciates your understanding and cooperation. If you have any questions, please do not hesitate to contact Liferay Support.

CDN Migration on Analytics Cloud

Dec <var data-var='date'> 8</var>, <var data-var='time'>08:26</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'> 8</var>, <var data-var='time'>01:24</var> PST Investigating - We are currently seeing missing or fewer logs available. We are investigating the problem with our cloud provider.

Issues when retrieving logs

Dec <var data-var='date'> 3</var>, <var data-var='time'>09:18</var> PST Resolved - The issue impacting the core authentication service for customers in Okta has been resolvedDec <var data-var='date'> 3</var>, <var data-var='time'>06:13</var> PST Investigating - We would like to inform you that our customers using OKTA are experiencing instability. This is an external issue, caused by an incident on the Okta Services - Core Platform. Restoration is expected as soon as the incident is resolved by them. You can follow the official status here: https://status.okta.com/#incident/a9CWR00000012EI2AY

OKTA Instability

Nov <var data-var='date'>27</var>, <var data-var='time'>20:00</var> PST Completed - The scheduled maintenance has been completed.Nov <var data-var='date'>27</var>, <var data-var='time'>17:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>12</var>, <var data-var='time'>10:51</var> PST Scheduled - Change objective: To increase cluster capacity to support logs' processing. Impact: Service restarts are expected, which may cause temporary downtime to the projects in cluster southamerica-east1-p3-c1. High Availability customers are not expected to experience downtime. If you have any questions, please do not hesitate to contact Liferay Support.

Preventive Maintenance - Cluster southamerica-east1-p3-c1

Nov <var data-var='date'>18</var>, <var data-var='time'>16:57</var> PST Resolved - The Cloudflare incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>04:43</var> PST Investigating - We would like to inform you that our customers using Cloudflare are experiencing instability or downtime. This is an external issue, caused by a large-scale incident on the Cloudflare global network . Restoration is expected as soon as the incident is resolved by them. You can follow the official status here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Cloudflare Instability

Nov <var data-var='date'>18</var>, <var data-var='time'>05:30</var> PST Completed - The scheduled maintenance has been completed.Nov <var data-var='date'>18</var>, <var data-var='time'>05:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>31</var>, <var data-var='time'>10:43</var> PDT Scheduled - This update is essential to ensure continued stability and performance, we will be performing preventive maintenance on the load balancers for the Infra Projects(INFRA) and non-production Projects(UAT, DEV, QA, and Test). As part of this maintenance, downtime is expected to last 30 minutes. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. If you have any questions, please do not hesitate to contact Liferay Support.

Maintenance – load balancer for the Infra Projects(INFRA) and no-production Projects(UAT, DEV, QA, and Test)

Nov <var data-var='date'>13</var>, <var data-var='time'>16:30</var> PST Completed - The scheduled maintenance has been completed.Nov <var data-var='date'>13</var>, <var data-var='time'>16:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>30</var>, <var data-var='time'>09:07</var> PDT Scheduled - This update is essential to ensure continued stability and performance, we will be performing preventive maintenance on the load balancers for the Analytics Portal and APIs. As part of this maintenance, downtime is expected to last 30 minutes. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. If you have any questions, please do not hesitate to contact Liferay Support.

Maintenance – load balancer for the Analytics Cloud Portal and APIs

Oct <var data-var='date'>16</var>, <var data-var='time'>20:00</var> PDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>16</var>, <var data-var='time'>18:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'> 9</var>, <var data-var='time'>07:27</var> PDT Update - We will be undergoing scheduled maintenance during this time.Oct <var data-var='date'> 2</var>, <var data-var='time'>09:06</var> PDT Scheduled - On October 16, 2025, at 01:00 am UTC, Liferay will undergo maintenance to Filestore. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, downtime is expected to last 2 hours. To minimize the impact on customers, we will be performing this maintenance on this cluster overnight. If you have any questions, please do not hesitate to contact Liferay Support.

Maintenance - Filestore

Oct <var data-var='date'> 9</var>, <var data-var='time'>03:00</var> PDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'> 9</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'>16</var>, <var data-var='time'>11:54</var> PDT Scheduled - On October 09, 2025, at 08:00 am UTC, Liferay will undergo maintenance to Filestore. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, downtime is expected to last 1 hour. To minimize the impact on customers, we will be performing this maintenance on this cluster overnight. If you have any questions, please do not hesitate to contact Liferay Support.

Oct <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> PDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'> 2</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'>16</var>, <var data-var='time'>11:57</var> PDT Scheduled - On October 02, 2025, at 01:00 am UTC, Liferay will undergo maintenance to Filestore. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, downtime is expected to last 1 hour. To minimize the impact on customers, we will be performing this maintenance on this cluster overnight. If you have any questions, please do not hesitate to contact Liferay Support.

Sep <var data-var='date'>16</var>, <var data-var='time'>15:30</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>16</var>, <var data-var='time'>15:21</var> PDT Update - The fiber restoration is complete, and services are back online. Thank you for your patience.Sep <var data-var='date'>16</var>, <var data-var='time'>12:21</var> PDT Update - The Service Provider Construction team has added another update. Due to the additional 432ct fiber impacted the updated estimated time for service to be restored has been pushed back to 9/16/2025 6:00 PM Pacific Time. We will continue to send regular updates or as conditions change.Sep <var data-var='date'>16</var>, <var data-var='time'>11:10</var> PDT Update - Service Provider Construction team continues to run second 432ct fiber for repair. The estimated time for service to be restored remains 9/16/2025 2:00 PM Pacific Time.Sep <var data-var='date'>16</var>, <var data-var='time'>10:09</var> PDT Update - Service provider has notified us that the ETR remains unchanged, and the repair is ongoing.Sep <var data-var='date'>16</var>, <var data-var='time'>09:13</var> PDT Update - Service Provider Construction team continues to run fiber. The estimated time for service to be restored is still 9/16/2025 2:00 PM Pacific Time. We will continue to send updates regularly or as conditions change.Sep <var data-var='date'>16</var>, <var data-var='time'>08:15</var> PDT Update - Our service provider has added additional details: They are working now to repair the 432 count fiber bundle that was vandalized. Updates will be provided hourly, with an estimated repair completion time of 2:00 PM Pacific Time today, 9/16.Sep <var data-var='date'>16</var>, <var data-var='time'>07:28</var> PDT Monitoring - at 4:30am Pacific time our IT Infrastructure team noticed an outage in our Los Angeles datacenter. After triage, it was discovered that the cause was due to the fiber bundle owned by the ISP running to the data center had been damaged. Repair crews are on site and are working on re-splicing the fiber. ETR is within 4-6 hours.

LA Datacenter ISP Outage

Sep <var data-var='date'>13</var>, <var data-var='time'>10:42</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>12</var>, <var data-var='time'>15:31</var> PDT Monitoring - All images but 2025.q1.13 have been updated. We are monitoring the issue and working to mitigate the remaining image.Sep <var data-var='date'>12</var>, <var data-var='time'>00:23</var> PDT Investigating - We are currently investigating build failures affecting some customers. The issue is related to the Ubuntu version used in our some of our Docker base images, which can no longer access required repositories.

Build failures for some customers

Sep <var data-var='date'> 4</var>, <var data-var='time'>08:47</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'> 4</var>, <var data-var='time'>01:47</var> PDT Monitoring - The earlier maintenance notice for the Japan Cluster was sent in error. The actual scheduled maintenance will take place on Sep 4, 2025 at 01:00 PM UTC (10:00 PM JST). We apologize for any confusion caused by the false alert. All services are available

Maintenance notice before the planned time

Sep <var data-var='date'> 4</var>, <var data-var='time'>05:00</var> PDT Completed - The scheduled maintenance has been completed.Sep <var data-var='date'> 4</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'>28</var>, <var data-var='time'>23:31</var> PDT Update - We will be undergoing scheduled maintenance during this time.Aug <var data-var='date'>28</var>, <var data-var='time'>23:01</var> PDT Update - We will be undergoing scheduled maintenance during this time.Sep <var data-var='date'> 4</var>, <var data-var='time'>06:00</var> PDT Scheduled - Important Update: The original window was overlapping with regular working hours in Japan. To minimise possible impacts for customers, we will postpone the start of the work. The new window will start at 01:00 pm UTC (22:00 JST). On September 04, 2025, at 08:00 am UTC, Liferay will undergo maintenance to renew internal certificates. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, a brief restart of some services might happen. High Availability customers should not experience downtimes. If you have any questions, please do not hesitate to contact Liferay Support.

Certificate renewal on Infrastructure for North East 1 - Asia(Tokyo, Japan)

Aug <var data-var='date'>13</var>, <var data-var='time'>04:04</var> PDT Resolved - This incident has been resolved.Aug <var data-var='date'>12</var>, <var data-var='time'>06:58</var> PDT Monitoring - Following a recent Cloud certificate update, some customers may experience issues with the CI service. This is due to a Build Retention Policy change that was announced in early 2025. To resolve this, affected customers need to update their CI image to liferaycloud/jenkins:2.492.3-lts-jdk21-6.1.0. It might be required to delete the CI service before deploying the new version. You can review the details of the policy change here: https://help.liferay.com/hc/pt/articles/34379092287885-Build-Retention-Policy

CI service issue after Certificate renewal

Aug <var data-var='date'>12</var>, <var data-var='time'>05:00</var> PDT Completed - The scheduled maintenance has been completed.Aug <var data-var='date'>12</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'>12</var>, <var data-var='time'>01:00</var> PDT Scheduled - On August 12, 2025, at 01:00 am PDT, Liferay will undergo maintenance to renew internal certificates. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, a brief restart of some services might happen. High Availability customers should not experience downtimes. If you have any questions, please do not hesitate to contact Liferay Support.

Certificates renewal on Infrastructure for West 3 - Europe and Northeast 1- Northamerica

Jul <var data-var='date'>10</var>, <var data-var='time'>12:00</var> PDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>10</var>, <var data-var='time'>08:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun <var data-var='date'>25</var>, <var data-var='time'>12:36</var> PDT Scheduled - On July 10, 2025, at 08:00 am PDT, Liferay will undergo maintenance to Kubernetes upgrade. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, a brief restart of some services might happen. High Availability customers should not experience downtimes. If you have any questions, please do not hesitate to contact Liferay Support.

Kubernetes upgrade

Jun <var data-var='date'>26</var>, <var data-var='time'>12:00</var> PDT Completed - The scheduled maintenance has been completed.Jun <var data-var='date'>26</var>, <var data-var='time'>08:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun <var data-var='date'>10</var>, <var data-var='time'>10:37</var> PDT Scheduled - On June 26, 2025, at 08:00 am PDT, Liferay will undergo maintenance to Kubernetes upgrade. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, a brief restart of some services might happen. High Availability customers should not experience downtimes. If you have any questions, please do not hesitate to contact Liferay Support.

Jun <var data-var='date'>12</var>, <var data-var='time'>16:21</var> PDT Resolved - The incident has been resolved and all systems are operationalJun <var data-var='date'>12</var>, <var data-var='time'>13:29</var> PDT Monitoring - Root cause has been identified by the infrastructure provider and recovery of all services are underway. Some services take longer to recover than others. We are monitoring the situation taking necessary actions to recover all services.Jun <var data-var='date'>12</var>, <var data-var='time'>12:28</var> PDT Investigating - We are experiencing issues with our infrastructure provider. We are monitoring to mitigate any potential impact. Symptoms on our platform are unavailability of the Cloud Console, Deployment failures and backup failures. In some cases there are issues to retrieve documents from the Document Library. Some of our customer's are also experiencing downtimes.

Infrastructure Services Instability

Jun <var data-var='date'> 6</var>, <var data-var='time'>13:05</var> PDT Resolved - The issue has been resolved.Jun <var data-var='date'> 6</var>, <var data-var='time'>01:48</var> PDT Update - Some customers may observe that the database service may show an Unhealthy status and continuously logs the following error message: ER_SPECIFIC_ACCESS_DENIED_ERROR: Access denied; you need (at least one of) the SUPER privilege(s) for this operation. Impact: There is no impact on database functionality or data integrity. Recommended Action: Please restart the database service. If the status remains Unhealthy, open a support ticket and reference this notice. Next Steps: We will provide further updates as more information becomes available.Jun <var data-var='date'> 5</var>, <var data-var='time'>20:03</var> PDT Update - The incident has ended. Our team will continue to actively monitor system performance to ensure a complete return to normal.Jun <var data-var='date'> 5</var>, <var data-var='time'>13:46</var> PDT Update - We are continuing to monitor for any further issues.Jun <var data-var='date'> 5</var>, <var data-var='time'>13:12</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'> 5</var>, <var data-var='time'>13:11</var> PDT Investigating - Our infrastructure provider is performing kubernetes upgrades from 8:00 AM Pacific time to 8:00 PM Pacific time and customers on standard availability might suffer a brief downtime

Kubernetes-upgrades

Apr <var data-var='date'> 9</var>, <var data-var='time'>08:41</var> PDT Resolved - The cert used on our haproxy-vm had expired and has been replacedApr <var data-var='date'> 9</var>, <var data-var='time'>08:40</var> PDT Update - We are continuing to investigate this issue.Apr <var data-var='date'> 9</var>, <var data-var='time'>06:42</var> PDT Investigating - We are currently investigating this issue.

Is Liferay down?

Liferay status is UP

Lastest published events

Certificate renewal on Infrastructure for AC (South America, Europe West 3, and Europe West 2) and US Central 1 - adlliferay

Instability in the Australia Southeast clusters impacting customer projects

Certificates renewal on Infrastructure for Europe north 1

Liferay Services, Components and Regions

Recent Liferay events

Certificate renewal on Infrastructure for AC (South America, Europe West 3, and Europe West 2) and US Central 1 - adlliferay

Instability in the Australia Southeast clusters impacting customer projects

Certificates renewal on Infrastructure for Europe north 1

Kubernetes Upgrade

CDN Migration on Analytics Cloud

Issues when retrieving logs

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Is Liferay down?

Liferay status is UP

Lastest published events

Certificate renewal on Infrastructure for AC (South America, Europe West 3, and Europe West 2) and US Central 1 - adlliferay

Instability in the Australia Southeast clusters impacting customer projects

Certificates renewal on Infrastructure for Europe north 1

Liferay Services, Components and Regions

Recent Liferay events

Certificate renewal on Infrastructure for AC (South America, Europe West 3, and Europe West 2) and US Central 1 - adlliferay

Instability in the Australia Southeast clusters impacting customer projects

Certificates renewal on Infrastructure for Europe north 1

Kubernetes Upgrade

CDN Migration on Analytics Cloud

Issues when retrieving logs

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!