Aug <var data-var='date'>13</var>, <var data-var='time'>15:42</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>13</var>, <var data-var='time'>12:59</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>13</var>, <var data-var='time'>10:34</var> CEST Investigating - We notice that Leviy takes longer to respond than usual. Our engineers are investigating the cause of the problem. We zien dat Leviy er langer dan gebruikelijk over doet om te reageren. Onze engineers onderzoeken de oorzaak.

Leviy is responding slower than usual | Leviy reageert langzamer dan gebruikelijk

Jul <var data-var='date'> 6</var>, <var data-var='time'>22:52</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>16:14</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 6</var>, <var data-var='time'>15:10</var> CEST Update - We are continuing to investigate this issue. Jul <var data-var='date'> 6</var>, <var data-var='time'>14:52</var> CEST Investigating - We are currently investigating this issue.

Jul <var data-var='date'> 3</var>, <var data-var='time'>12:56</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 3</var>, <var data-var='time'>09:40</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 3</var>, <var data-var='time'>09:16</var> CEST Investigating - We are currently investigating this issue.

Insights are down

Jun <var data-var='date'> 8</var>, <var data-var='time'>15:34</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'> 8</var>, <var data-var='time'>15:33</var> CEST Update - We are continuing to monitor for any further issues. Jun <var data-var='date'> 8</var>, <var data-var='time'>14:47</var> CEST Monitoring - Our app is now available and performing normally. We are closely monitoring the system while waiting for the hosting provider to confirm the incident has been resolved. ------- Leviy is nu beschikbaar en functioneert normaal. We houden het systeem nauwlettend in de gaten terwijl we wachten op bevestiging van de hostingprovider dat het incident is opgelost. Jun <var data-var='date'> 8</var>, <var data-var='time'>14:32</var> CEST Identified - At the moment we are experiencing problems because our hosting provider is having an outage. As soon as the provider resolves the outage, Leviy will be fully available again. ------- Op dit moment ondervinden we problemen omdat onze hosting provider een storing heeft. Zodra de provider de storing oplost, zal Leviy weer volledig beschikbaar zijn. Jun <var data-var='date'> 8</var>, <var data-var='time'>14:28</var> CEST Investigating - We notice that Leviy takes longer to respond than usual. Our engineers are investigating the cause of the problem. We zien dat Leviy er langer dan gebruikelijk over doet om te reageren. Onze engineers onderzoeken de oorzaak.

Oct <var data-var='date'> 7</var>, <var data-var='time'>11:53</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'> 6</var>, <var data-var='time'>15:15</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 6</var>, <var data-var='time'>12:30</var> CEST Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'> 6</var>, <var data-var='time'>12:15</var> CEST Update - Parts of Leviy have been taken offline for investigation. Oct <var data-var='date'> 6</var>, <var data-var='time'>12:03</var> CEST Investigating - We notice that Leviy takes longer to respond than usual. Our engineers are investigating the cause of the problem. We zien dat Leviy er langer dan gebruikelijk over doet om te reageren. Onze engineers onderzoeken de oorzaak.

Oct <var data-var='date'> 3</var>, <var data-var='time'>19:00</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'> 3</var>, <var data-var='time'>16:04</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 3</var>, <var data-var='time'>14:00</var> CEST Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'> 3</var>, <var data-var='time'>12:00</var> CEST Identified - The issue has been identified and a fix is being implemented.

Dashboard and Application are loading very slow or not at all

Aug <var data-var='date'>28</var>, <var data-var='time'>22:35</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>28</var>, <var data-var='time'>21:31</var> CEST Monitoring - Our app is now available and performing normally. We are closely monitoring the system while waiting for the hosting provider to confirm the incident has been resolved. ------- Leviy is nu beschikbaar en functioneert normaal. We houden het systeem nauwlettend in de gaten terwijl we wachten op bevestiging van de hostingprovider dat het incident is opgelost. Aug <var data-var='date'>28</var>, <var data-var='time'>20:30</var> CEST Identified - At the moment we are experiencing problems because our hosting provider is having an outage. As a result, our software is temporarily unavailable. As soon as the provider resolves the outage, our app will be back online. ------- Op dit moment ondervinden we problemen omdat onze hosting provider een storing heeft. Hierdoor is onze software tijdelijk niet bereikbaar. Zodra de provider de storing oplost, komt onze app weer online.

Hosting provider outage | Storing bij de hosting provider

Feb <var data-var='date'>27</var>, <var data-var='time'>03:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>26</var>, <var data-var='time'>23:45</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>26</var>, <var data-var='time'>15:47</var> CET Scheduled - We will be undergoing server infrastructure upgrades during this maintenance window of the Leviy Platform. These upgrades might require limited downtime. This process will start at 23:59 today and take approximately 3 hours.

Scheduled Infrastructure Upgrades

Oct <var data-var='date'>29</var>, <var data-var='time'>08:43</var> CET Resolved - This incident has been resolved. Oct <var data-var='date'>28</var>, <var data-var='time'>20:37</var> CET Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>28</var>, <var data-var='time'>20:37</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>28</var>, <var data-var='time'>16:42</var> CET Investigating - We are currently investigating this issue.

May <var data-var='date'>15</var>, <var data-var='time'>18:03</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>15</var>, <var data-var='time'>17:27</var> CEST Identified - Only applicable for logged-out users. If you are logged in, stay logged in.

Unable to login on dashboard and app

Apr <var data-var='date'>16</var>, <var data-var='time'>11:23</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>11:15</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>15</var>, <var data-var='time'>10:13</var> CEST Investigating - Data is not up to date on all the analytics boards. The data that is been shown on the analytics boards is from 11-4 with the time of 02:48 in the morning.

Data is not up to date on all the analytics boards.

Oct <var data-var='date'>18</var>, <var data-var='time'>14:37</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>18</var>, <var data-var='time'>14:31</var> CEST Investigating - We are currently investigating this issue.

Unit pages not accessible

Aug <var data-var='date'>14</var>, <var data-var='time'>09:51</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>09:37</var> CEST Identified - The issue has been identified and a fix is being implemented.

Security problem with SSL certificate

Mar <var data-var='date'> 8</var>, <var data-var='time'>09:37</var> CET Resolved - Gisteravond zijn achtergrondprocessen geupdate die ervoor hebben gezorgd dat de problemen zich niet langer voordoen. Ook is er monitoring toegevoegd en zijn alle transacties die in de wacht stonden verwerkt. Hierdoor kunnen we concluderen dat de situatie is verholpen. ------------ Last night, background processes were updated which ensured that the problems no longer occurred. Also monitoring was added and all transactions that were on hold were processed. As a result, we can conclude that the situation has been resolved. Mar <var data-var='date'> 7</var>, <var data-var='time'>12:19</var> CET Identified - Vanochtend hebben we last gehad van trage prestaties op het Leviy-dashboard. Er is een oplossing geïmplementeerd, maar de komende uren kunt u nog steeds een foutmelding krijgen wanneer u toegang probeert te krijgen tot bepaalde pagina's. Totdat deze wijziging volledig is doorgevoerd, betekent dit ook dat wijzigingen in autorisaties (groepen, gebruikers) pas later worden verwerkt. ------------------------- This morning we have been experiencing slow performance on the Leviy dashboard. A fix has been implemented, however the next few hours you might still encounter an error message when trying access to certain pages. Until this change is fully implemented, it also means that changes to authorisations (groups, users) will not be processed until later.

Dashboard - Degraded performance

Mar <var data-var='date'>17</var>, <var data-var='time'>11:43</var> CET Resolved - There are some ongoing issues with the sending of Analytics notifications. Our supplier ensured us they are following up on this. Affected customers and users are informed on an individual basis. Nov <var data-var='date'>23</var>, <var data-var='time'>11:26</var> CET Investigating - For unclear reason analytics boards reports are being send without subscriptions of users. Therefor we decide to turn of this feature until the problem has been solved. We are investigating with our supplier (Sisense) why emails are being send to users that have not been subscribed to analytics boards.

Analytics boards reporting sends emails without subscription

Feb <var data-var='date'>14</var>, <var data-var='time'>20:56</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>14</var>, <var data-var='time'>15:47</var> CET Investigating - We noticed that checklists are currently displaying incorrect or no scores. This applies to all views, such as the Dashboard, Analytics, App, PDFs, etcetera. We are investigating the cause and will provide updates here.

Checklists are not showing correct scores

Jan <var data-var='date'>11</var>, <var data-var='time'>12:22</var> CET Resolved - This incident has been resolved Jan <var data-var='date'>11</var>, <var data-var='time'>11:46</var> CET Monitoring - A fix as been implemented but we keep monitoring the results Jan <var data-var='date'>11</var>, <var data-var='time'>09:12</var> CET Update - We are continuing to investigate this issue. Jan <var data-var='date'>10</var>, <var data-var='time'>19:53</var> CET Update - Newly added clients, objects and units are changes to authorisations are not instantly available, instead it updates every few hours Jan <var data-var='date'>10</var>, <var data-var='time'>16:27</var> CET Investigating - We are currently investigating the cause of these issues

Leviy dashboard - Degraded performance in synchronisation

Sep <var data-var='date'>20</var>, <var data-var='time'>19:10</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>20</var>, <var data-var='time'>17:01</var> CEST Monitoring - The cause of the problems was in the network of our hosting provider. A solution is in place and we aree now monitoring results | De oorzaak van de problemen lag in het netwerk van onze hosting leverancier. Er is inmiddels een oplossing toegepast en we monitoren de resultaten. Sep <var data-var='date'>20</var>, <var data-var='time'>15:52</var> CEST Investigating - We are currently investigating the cause | We zijn momenteel druk bezig te achterhalen wat de oorzaak is

The Leviy platform is currently unavailable | Het Leviy platform is momenteel niet bereikbaar

Jul <var data-var='date'>19</var>, <var data-var='time'>22:02</var> CEST Resolved - This incident has been resolved. We have migrated to a new environment and all data refreshes as expected. Users have been informed about this via a separate mail. Jul <var data-var='date'>16</var>, <var data-var='time'>12:57</var> CEST Monitoring - Er is een nieuwe versie van de software geïnstalleerd. Hiermee zijn de laatste issues voor het probleem verholpen. We have upgraded to a new version to resolve the last remaining issues Jul <var data-var='date'>16</var>, <var data-var='time'>11:14</var> CEST Update - We gaan onderhoud uitvoeren op de server om de database connectie problemen te kunnen herstellen. We will be undergoing unscheduled maintenance in order to solve Leviy Analytics performance issue. Jul <var data-var='date'>15</var>, <var data-var='time'>15:56</var> CEST Identified - We hebben geconstateerd wat het probleem is. En zijn hiervoor bezig een oplossing te maken. We have identified the issue and are working on a fix. Jul <var data-var='date'>14</var>, <var data-var='time'>12:45</var> CEST Investigating - Sinds 00:00 uur werkt de database connectie van Leviy Analytics niet meer, waardoor de dashboards niet meer geactualiseerd kunnen worden. We zijn met volle focus aan het uitzoeken hoe we deze connectie kunnen herstellen. Since 00:00 the database connection of Leviy Analytics is not working, which means that the dashboards cannot be updated. We are investigating how to restore this connection.

Degraded performance Leviy Analytics | Leviy Analytics kan niet worden geactualiseerd

Jul <var data-var='date'>14</var>, <var data-var='time'>01:30</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>13</var>, <var data-var='time'>23:53</var> CEST Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'>13</var>, <var data-var='time'>23:53</var> CEST Update - The Platform is available again, except for the Organisation & RQMS services which we are currently looking into. The changes were successfully applied. Jul <var data-var='date'>13</var>, <var data-var='time'>22:20</var> CEST Update - Scheduled maintenance is still in progress. It will take more time, currently estimated until 23:15-23:45 CEST. We will provide updates as necessary. Jul <var data-var='date'>13</var>, <var data-var='time'>20:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 8</var>, <var data-var='time'>14:15</var> CEST Scheduled - We will be undergoing server infrastructure upgrades during this maintenance window of the Leviy Platform. These upgrades require a limited downtime. This process will start at 20:30 and take approximately 60-120 minutes.

Jul <var data-var='date'> 6</var>, <var data-var='time'>17:32</var> CEST Resolved - This incident has been resolved Jul <var data-var='date'> 6</var>, <var data-var='time'>15:00</var> CEST Monitoring - A fix has been implemented and we are monitoring results | Er is een aanpassing doorgevoerd en we monitoren de resultaten Jul <var data-var='date'> 6</var>, <var data-var='time'>14:54</var> CEST Investigating - We are currently investigating the issue | We zijn met volle focus bezig de oorzaak te achterhalen

The Leviy platform is available | Het Leviy platform is weer bereikbaar

Oct <var data-var='date'>30</var>, <var data-var='time'>14:17</var> CET Resolved - This incident has been resolved Oct <var data-var='date'>30</var>, <var data-var='time'>14:06</var> CET Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>30</var>, <var data-var='time'>13:40</var> CET Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>30</var>, <var data-var='time'>13:40</var> CET Monitoring - A fix has been implemented and are monitoring the results Oct <var data-var='date'>30</var>, <var data-var='time'>13:05</var> CET Investigating - We are currently investigating the issue

Leviy dashboard and analytics unavailable

Oct <var data-var='date'>23</var>, <var data-var='time'>14:15</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>23</var>, <var data-var='time'>12:45</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>23</var>, <var data-var='time'>12:39</var> CEST Scheduled - We will be undergoing unscheduled maintenance in order to improve Leviy Analytics performance.

Leviy Analytics maintenance

Oct <var data-var='date'>22</var>, <var data-var='time'>15:16</var> CEST Resolved - Performance is back to normal. Oct <var data-var='date'>22</var>, <var data-var='time'>14:22</var> CEST Investigating - We are currently experience long load times for Leviy Analytics. We are investigating this issue.

Analytics degraded performance

Oct <var data-var='date'>21</var>, <var data-var='time'>15:04</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>21</var>, <var data-var='time'>14:13</var> CEST Monitoring - A fix has been applied and we are monitoring the results Oct <var data-var='date'>21</var>, <var data-var='time'>13:55</var> CEST Investigating - Het Leviy platform is niet beschikbaar. We zijn op dit moment druk bezig te onderzoeken wat hier de oorzaak van is.

Is Leviy down?

Leviy status is UP

Lastest published events

Leviy is responding slower than usual | Leviy reageert langzamer dan gebruikelijk

Leviy is responding slower than usual | Leviy reageert langzamer dan gebruikelijk

Insights are down

Leviy Services, Components and Regions

Recent Leviy events

Leviy is responding slower than usual | Leviy reageert langzamer dan gebruikelijk

Leviy is responding slower than usual | Leviy reageert langzamer dan gebruikelijk

Insights are down

Leviy is responding slower than usual | Leviy reageert langzamer dan gebruikelijk

Leviy is responding slower than usual | Leviy reageert langzamer dan gebruikelijk

Dashboard and Application are loading very slow or not at all