Status: Resolved The service has been restored and is operating normally. 

Note that, due to an misconfiguration, our automated alerting reported an outage rather than degraded performances.

We apologize for any inconvenience this may have caused. Thank you for your patience.

Degraded performance on our API

Status: Resolved Latency has returned to normal levels. All services are operating as expected. Thank you for your patience.

Status: Resolved We are closing this incident after 30 hours of stable monitoring with no further errors observed.

The incident caused degraded API performance and intermittent errors affecting some requests. We identified and addressed several contributing factors and applied infrastructure-level mitigations to stabilize the platform during the investigation.

Given the intermittent nature of the issue and its inability to be reproduced outside of production, we kept the incident open to ensure we had sufficient confidence in the stability of the platform before closing. Over the past 36 hours, all systems have been operating normally.

We will continue to monitor closely and are working on longer-term improvements to prevent recurrence. We apologize for the impact this caused and thank you for your patience. Affected components
 <ul>
 <li>API (Operational)</li>
 </ul>

Status: Resolved The incident has been resolved and the service is fully operational again.

The European VAT number verification tool (https://ec.europa.eu/taxation_customs/vies/) is still unavailable but we are now gracefully handling the errors. Customers with EU taxation will be created properly but invoice taxation for those customers might be delayed until the European VAT number verification tool is available again. Affected components
 <ul>
 <li>API (Operational)</li>
 </ul>

Status: Resolved All systems are back to normal. This incident is now resolved. A post-mortem will follow. Affected components
 <ul>
 <li>API (Operational)</li>
<li>API (Operational)</li>
 </ul>

Is Lago down?

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Lastest published events

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

Lago Services, Components and Regions

Recent Lago events

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

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Is Lago down?

Lago status is UP

Lastest published events

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

Lago Services, Components and Regions

Recent Lago events

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

Degraded performance on our API

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!