THIS IS A SCHEDULED EVENT Apr <var data-var='date'>15</var>, <var data-var='time'>01:00</var> - <var data-var='time'>03:00</var> UTCMar <var data-var='date'>31</var>, <var data-var='time'>21:17</var> UTC Scheduled - We will be performing maintenance on all region instances of PhishER on April 15, 2026 at 1:00 a.m. to 3:00 a.m. (UTC). During this maintenance, PhishER may be unavailable for up to 60 minutes.

PhishER - Planned Maintenance (all instances)

Apr <var data-var='date'> 2</var>, <var data-var='time'>03:30</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> UTC Update - We will be performing maintenance on all region instances of KSAT on April 2, 2026 at 2:00 a.m. to 3:30 a.m. (UTC). During this maintenance, parts of KSAT may be unavailable for approximately 30 minutes.Apr <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> UTC Scheduled - We will be performing maintenance on all region instances of KSAT on April 2, 2026 at 2:00 a.m. to 3:30 a.m. (UTC). During this maintenance, parts of KSAT may be unavailable for approximately 30 minutes.

KSAT - Planned Maintenance

Mar <var data-var='date'>31</var>, <var data-var='time'>16:45</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>15:19</var> UTC Monitoring - We've implemented a fix and are continuing to monitor to ensure this is resolvedMar <var data-var='date'>31</var>, <var data-var='time'>15:13</var> UTC Identified - We've identified some users are receiving multiple abuse mailbox submissions. We've identified a fix which should resolve the issue.

Defend - Sending multiple abuse mailbox submission notifications

Mar <var data-var='date'>20</var>, <var data-var='time'>12:18</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>19</var>, <var data-var='time'>13:48</var> UTC Monitoring - We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.Mar <var data-var='date'>19</var>, <var data-var='time'>12:33</var> UTC Investigating - We have received reports that access to the KnowBe4 Administration Panel is slow or inaccessible. We are investigating this issue and will update this page when we have more information.

Prevent and Protect - Administration Panel Slow or Inaccessible

Mar <var data-var='date'>18</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>17</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>17</var>, <var data-var='time'>16:06</var> UTC Scheduled - We will be performing proactive maintenance work on a subset of Workspace instances from March 17th to March 18th, 2026. During this maintenance, impacted instances may experience a service disruption of up to 30 minutes.

Workspace Scheduled Maintenance (UK, EU & US)

Mar <var data-var='date'>18</var>, <var data-var='time'>14:28</var> UTC Resolved - During a scheduled registrar migration of internal and test domains, a production domain was inadvertently included and not caught in the pre-checks. The initial migration action included updates to the configured Name Servers which resulted in potential service interruptions from 16:00 GMT on March 17 until confirmed full restoration post-propagation at 13:00 GMT on March 18. We have isolated the process issue and remediated. A review of DNS monitoring options is underway to identify opportunities for faster detection.Mar <var data-var='date'>18</var>, <var data-var='time'>11:48</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>18</var>, <var data-var='time'>10:33</var> UTC Investigating - We are currently experiencing an issue with Webforms not loading and are currently investigating.

Webforms not loading

Mar <var data-var='date'>11</var>, <var data-var='time'>10:57</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>10</var>, <var data-var='time'>00:09</var> UTC Investigating - We are currently experiencing an issue with some customers showing an error when trying to submit a form using Webforms. We are aware of the issue and are working on resolving this as quickly as possible.

Webform submission failures (UK & EMEA)

Mar <var data-var='date'>10</var>, <var data-var='time'>20:32</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>10</var>, <var data-var='time'>17:02</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>10</var>, <var data-var='time'>15:48</var> UTC Identified - Our development team has identified an issue causing ingested messages in PhishER to display the incorrect sender address.

PhishER Showing Incorrect Subject Line for Inbox Messages

Mar <var data-var='date'> 6</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 4</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 4</var>, <var data-var='time'>16:46</var> UTC Scheduled - We will be performing proactive maintenance work on a subset of Workspace instances from March 4th to March 6th, 2026. During this maintenance, impacted instances may experience a service disruption of up to 30 minutes.

Mar <var data-var='date'> 5</var>, <var data-var='time'>12:44</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 5</var>, <var data-var='time'>03:08</var> UTC Monitoring - We’ve implemented a fix for the certificate issue for Defend and Prevent admin consoles. A new certificate has been deployed and most traffic is restored while propagation completes across our global edge network.Mar <var data-var='date'> 5</var>, <var data-var='time'>02:36</var> UTC Identified - We've identified the cause of the certificate error when navigating to the Defend and Prevent admin consoles and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

Defend and Prevent Admin Console Certificate Issue

Mar <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 5</var>, <var data-var='time'>00:59</var> UTC Scheduled - We will be performing maintenance of all instances of the KSAT console on March 5th between 2:00AM and 3:00AM (UTC). There may be degraded performance of the KSAT console during this time.

Mar <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>26</var>, <var data-var='time'>20:21</var> UTC Scheduled - We will be performing maintenance of SecurityCoach on March 05, 2026 from 2:00 a.m. - 3:00 a.m. (UTC). During this maintenance window, SecurityCoach may experience up to 20 minutes of downtime across all instances.

SecurityCoach Planned Maintenance - All instances

Feb <var data-var='date'>19</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>19</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>11</var>, <var data-var='time'>16:35</var> UTC Scheduled - We will be performing maintenance on the Security Coach console on February 19th, 2026 from 1:00 a.m. - 2:00 a.m. (UTC). During this maintenance, the Security Coach console will be unavailable for approximately 30 minutes.

Planned Maintenance for Security Coach

Feb <var data-var='date'>11</var>, <var data-var='time'>14:08</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>10</var>, <var data-var='time'>13:27</var> UTC Update - We have identified this outage is impacting all instances and not just the UK instance as originally reported. We are continuing to investigating this issue and will update this page when we have more informationFeb <var data-var='date'>10</var>, <var data-var='time'>12:57</var> UTC Update - We are seeing degraded performance across customer's Workspace instances. Some customers may see additional impact based on their current usage.Feb <var data-var='date'>10</var>, <var data-var='time'>12:25</var> UTC Investigating - We are seeing intermittent reports of file uploads failing to customers Workspace instances and are currently investigating the issue.

Workspace degraded performance

Feb <var data-var='date'>10</var>, <var data-var='time'>15:52</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>10</var>, <var data-var='time'>14:40</var> UTC Update - A fix was identified and applied and we are continuing to monitor for any further issues.Feb <var data-var='date'>10</var>, <var data-var='time'>14:38</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>10</var>, <var data-var='time'>14:05</var> UTC Investigating - We are currently investigating an issue with PhishER integration delays in our EU instance.

EU PhishER Integration Delay

Feb <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>29</var>, <var data-var='time'>13:27</var> UTC Scheduled - We will be performing maintenance of SecurityCoach and Global PhishRIP on February 05, 2026 from 2:00 a.m. - 3:00 a.m. (UTC). During the deployment window, there may be up to 30 minutes of downtime for SecurityCoach and Global PhishRIP.

SecurityCoach and PhishRIP Planned Maintenance

Feb <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'> 4</var>, <var data-var='time'>16:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'> 4</var>, <var data-var='time'>16:17</var> UTC Investigating - We are currently investigating an issue with inbound email delivery delay

Delayed inbound email delivery - US Only

Jan <var data-var='date'>27</var>, <var data-var='time'>18:04</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>27</var>, <var data-var='time'>16:20</var> UTC Identified - We've identified the cause of the Library not loading within the learner experience and are working on implementing a fix.

KSAT - Library Tab not Loading in Learner Experience

Jan <var data-var='date'>23</var>, <var data-var='time'>12:27</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>23</var>, <var data-var='time'>08:25</var> UTC Update - Microsoft 365 services appear to have recovered. We are actively monitoring all dependent systems to ensure email flow and related functionality remain fully operational.Jan <var data-var='date'>23</var>, <var data-var='time'>08:24</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>22</var>, <var data-var='time'>22:25</var> UTC Update - We are continuing to work on a fix for this issue.Jan <var data-var='date'>22</var>, <var data-var='time'>20:36</var> UTC Update - We are continuing to work on a fix for this issue.Jan <var data-var='date'>22</var>, <var data-var='time'>20:15</var> UTC Identified - We are aware of an ongoing incident with Microsoft 365 causing emails to not be received by Defend. This is resulting in emails not being delivered to inboxes. This outage is also resulting in the Phish Alert Button being unable to report emails. We are investigating this issue and will update this page when we have more information.

Multiple outages due to Microsoft 365 incident

Jan <var data-var='date'>22</var>, <var data-var='time'>12:05</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>21</var>, <var data-var='time'>18:18</var> UTC Monitoring - We've received reports of some customers having mail flow issues intermittently. We have identified and implemented a fix, however the fix may take 1-4 hours to propagate.

Delayed Email Delivery (UK)

Jan <var data-var='date'>22</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>22</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>21</var>, <var data-var='time'>17:43</var> UTC Update - We will be undergoing scheduled maintenance during this time.Jan <var data-var='date'>16</var>, <var data-var='time'>14:17</var> UTC Scheduled - We will be performing maintenance on all instances of KSAT on January 22, 2026 from 2:00 - 4:00 a.m. (UTC). During the deployment window, there may be an up to 1 minute delay in the console.

Jan <var data-var='date'>22</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>22</var>, <var data-var='time'>02:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>20</var>, <var data-var='time'>14:31</var> UTC Scheduled - We will be performing maintenance of Breached Password Test on January 22, 2026 from 2:00 a.m. - 3:00 a.m. (UTC). During the deployment window, there may be up to 30 minutes of downtime for Breached Password Test and limited impact on PasswordIQ and Password Exposure Test.

Breached Password Test Planned Maintenance

Jan <var data-var='date'>15</var>, <var data-var='time'>03:01</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>15</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>13</var>, <var data-var='time'>21:45</var> UTC Scheduled - We will be performing maintenance on all instances of PasswordIQ on January 15, 2026 from 2:00 a.m. - 3:00 a.m. (UTC). During the deployment window, there may be an up to 20 minute delay in job processing for PasswordIQ.

PasswordIQ - Planned Maintenance

Jan <var data-var='date'>15</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>15</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'> 9</var>, <var data-var='time'>20:27</var> UTC Scheduled - We will be performing maintenance on all instances of KSAT on Jan 15, 2026 from 2:00 a.m. - 3:00 a.m (UTC). During this maintenance, the ability to log into the KSAT console may be impacted for up to 10 minutes.

Dec <var data-var='date'>29</var>, <var data-var='time'>12:10</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>29</var>, <var data-var='time'>10:37</var> UTC Identified - We have identified high latency with webform submissions and are currently investigating the issue.

Is KnowBe4 down?

KnowBe4 status is UP

Lastest published events

KSAT - Planned Maintenance

Defend - Sending multiple abuse mailbox submission notifications

Prevent and Protect - Administration Panel Slow or Inaccessible

KnowBe4 Services, Components and Regions

Recent KnowBe4 events

PhishER - Planned Maintenance (all instances)

KSAT - Planned Maintenance

Defend - Sending multiple abuse mailbox submission notifications

Prevent and Protect - Administration Panel Slow or Inaccessible

Workspace Scheduled Maintenance (UK, EU & US)

Webforms not loading

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Is KnowBe4 down?

KnowBe4 status is UP

Lastest published events

KSAT - Planned Maintenance

Defend - Sending multiple abuse mailbox submission notifications

Prevent and Protect - Administration Panel Slow or Inaccessible

KnowBe4 Services, Components and Regions

Recent KnowBe4 events

PhishER - Planned Maintenance (all instances)

KSAT - Planned Maintenance

Defend - Sending multiple abuse mailbox submission notifications

Prevent and Protect - Administration Panel Slow or Inaccessible

Workspace Scheduled Maintenance (UK, EU & US)

Webforms not loading

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!