THIS IS A SCHEDULED EVENT Jun <var data-var='date'>3</var>, <var data-var='time'>18:00</var> - <var data-var='time'>20:00</var> UTC May <var data-var='date'>18</var>, <var data-var='time'>13:03</var> UTC Scheduled - We will be performing maintenance on the EU and UK region instances of Prevent, Protect, Secure Web Forms, and Secure Workspace on June 3, 2026 from 6:00 p.m. to 8:00 p.m. (UTC). During this maintenance, users in these instances may experience up to 60 minutes of service disruption.

Prevent, Protect, Secure Web Forms, Secure Workspace - Planned Maintenance (EU and UK)

THIS IS A SCHEDULED EVENT May <var data-var='date'>28</var>, <var data-var='time'>01:00</var> - <var data-var='time'>03:00</var> UTC May <var data-var='date'>20</var>, <var data-var='time'>17:24</var> UTC Scheduled - We will be performing maintenance on all instances of KSAT on May 28th, 2026, from 1:00 AM – 3:00 AM UTC. During this maintenance, KSAT may be unavailable for up to 30 minutes.

KSAT Maintenance

May <var data-var='date'>21</var>, <var data-var='time'>17:20</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>13:41</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>21</var>, <var data-var='time'>13:40</var> UTC Identified - We've received reports that customers are unable to access the new Modstore experience and are receiving 500 errors. We are investigating these issues and will update this page when we have more information.

New Modstore 500 Errors

May <var data-var='date'>21</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>17:19</var> UTC Scheduled - We will be performing maintenance work on the US Workspace instance on May 21st, 2026 from 08:00 AM UTC to 10:00 AM UTC. During this maintenance, Workspace and Webforms may be unavailable.

Workspace and Webforms Scheduled Maintenance (US)

May <var data-var='date'>20</var>, <var data-var='time'>21:45</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>17:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>19</var>, <var data-var='time'>15:50</var> UTC Scheduled - We will be performing maintenance work on the UK & EU Workspace instances on May 20th, 2026 from 5:00 PM UTC to 9:45 PM UTC. During this maintenance, Secure Workspace and Web Forms may be unavailable.

Secure Workspace and Secure Web Forms scheduled maintenance (EU & UK Only)

May <var data-var='date'>19</var>, <var data-var='time'>18:04</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>15:25</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>19</var>, <var data-var='time'>14:16</var> UTC Identified - We are seeing errors when using the Microsoft Ribbon Phish Alert Button (PAB) to report emails in Classic Outlook. Our team is aware and investigating these errors.

Microsoft Ribbon PAB Operation Timeout

May <var data-var='date'>18</var>, <var data-var='time'>21:40</var> UTC Resolved - Our team has identified and resolved the issue causing latency with the KSAT console May <var data-var='date'>18</var>, <var data-var='time'>17:28</var> UTC Monitoring - Our team has identified an issue causing latency with the KSAT console. A fix has been implemented and we will continue to monitor.

KSAT Latency Issues

May <var data-var='date'>14</var>, <var data-var='time'>13:07</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>13</var>, <var data-var='time'>18:48</var> UTC Monitoring - Access to the KnowBe4 Academy has been restored. We are monitoring to ensure there are no further issues. May <var data-var='date'>13</var>, <var data-var='time'>18:09</var> UTC Investigating - We are investigating access issues with the KnowBe4 Academy. We will update this page when we have more information.

KnowBe4 Academy - Access Issues

May <var data-var='date'>12</var>, <var data-var='time'>15:16</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>11:44</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>12</var>, <var data-var='time'>10:52</var> UTC Identified - Users will not be able to upload items to US Workspaces, however, downloading is still available. Any Webforms which utilize Workspace will not be able to save items.

Unable to upload items on Workspace - US

May <var data-var='date'> 8</var>, <var data-var='time'>10:15</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>29</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>21:41</var> UTC Scheduled - We will be performing weekly maintenance on the UK region instances of Secure Workspace on Wednesday and Thursday starting on April 29, 2026 from 6:00 p.m. to 7:00 p.m. (UTC). During maintenance, Secure Workspace users may experience up to 80 minutes of service disruption.

Secure Workspace Planned Maintenance (UK)

May <var data-var='date'> 8</var>, <var data-var='time'>03:54</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>02:05</var> UTC Investigating - We are investigating an issue impacting the ability to login to PhishER in the US instance.

PhishER - Unable to Login (US)

May <var data-var='date'> 7</var>, <var data-var='time'>01:50</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 7</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>19:37</var> UTC Scheduled - We will be performing maintenance on all region instances of KSAT on May 7, 2026 from 1:00 a.m. to 1:50 a.m. (UTC). During this maintenance, KSAT users may experience up to 5 minutes of service disruption.

KSAT - Planned Maintenance

Apr <var data-var='date'>30</var>, <var data-var='time'>16:47</var> UTC Resolved - We have identified an issue with customers signing into PhishER in the UK instance and implemented a fix. Customers should be able to login successfully. Apr <var data-var='date'>30</var>, <var data-var='time'>14:13</var> UTC Monitoring - We have identified an issue with customers signing into PhishER in the UK instance and implemented a fix which we will continue to monitor. Customers should be able to login successfully. Apr <var data-var='date'>30</var>, <var data-var='time'>13:47</var> UTC Investigating - We have identified an issue with customers signing into PhishER in the UK instance.

PhishER - Unable to Login (UK)

Apr <var data-var='date'>27</var>, <var data-var='time'>17:19</var> UTC Resolved - We have identified an issue with customers pushing ADI files and training policy uploads to KSAT. Our team has implemented a fix and this has now been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>14:42</var> UTC Update - We have identified an issue with customers pushing ADI files and training policy uploads to KSAT. We are actively investigating this issue and will update this page with more information when it is available. Apr <var data-var='date'>27</var>, <var data-var='time'>13:40</var> UTC Identified - We have identified an issue with customers pushing ADI files to KSAT. We are actively investigating this issue and will update this page with more information when it is available.

ADI Sync and Training Policy Upload Errors (US Only)

Apr <var data-var='date'>27</var>, <var data-var='time'>11:11</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>23</var>, <var data-var='time'>13:05</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>22</var>, <var data-var='time'>14:32</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>21</var>, <var data-var='time'>20:10</var> UTC Investigating - We are investigating reports of latency when viewing or sending emails via Web Access

Intermittent latency for Protect users - US Only

Apr <var data-var='date'>27</var>, <var data-var='time'>11:09</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>24</var>, <var data-var='time'>20:35</var> UTC Monitoring - We are investigating an issue affecting the ability to login to the PhishER platform. Our team is working on this issue and we will update this page when we have more information.

PhishER Login Issues (CA Only)

Apr <var data-var='date'>20</var>, <var data-var='time'>18:50</var> UTC Resolved - We've identified an issue that resulted in a Restricted error when attempting to access the PhishER console for UK and CA customers. Our team has implemented a fix and this has now been resolved. Apr <var data-var='date'>20</var>, <var data-var='time'>15:53</var> UTC Identified - We've identified an issue that is resulting in a Restricted error when attempting to access the PhishER console for UK and CA customers, and we are working on implementing a resolution. Apr <var data-var='date'>20</var>, <var data-var='time'>15:18</var> UTC Monitoring - We've identified the issue that was resulting in a Restricted error when attempting to access the PhishER console for UK and CA customers and have implemented a fix. Impacted users may need to refresh the page to access the PhishER console.

PhishER Access Issue for UK/CA Instances

Apr <var data-var='date'>16</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>16</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>18:56</var> UTC Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'>15</var>, <var data-var='time'>15:09</var> UTC Scheduled - We will be performing maintenance on all instances of KSAT on April 16th, 2026 from  01:00 a.m. to 02:00 a.m (UTC). During the deployment window, users may be unable to access their training in the Learner Experience (LX) for up to 5 minutes. Additionally, you may experience delays in the loading of the Training campaign creation page within KSAT of up to 5 minutes.

KSAT Scheduled Maintenance

Apr <var data-var='date'>15</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>31</var>, <var data-var='time'>21:17</var> UTC Scheduled - We will be performing maintenance on all region instances of PhishER on April 15, 2026 at 1:00 a.m. to 3:00 a.m. (UTC). During this maintenance, PhishER may be unavailable for up to 60 minutes.

PhishER - Planned Maintenance (all instances)

Apr <var data-var='date'> 2</var>, <var data-var='time'>03:30</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> UTC Update - We will be performing maintenance on all region instances of KSAT on April 2, 2026 at 2:00 a.m. to 3:30 a.m. (UTC). During this maintenance, parts of KSAT may be unavailable for approximately 30 minutes. Apr <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> UTC Scheduled - We will be performing maintenance on all region instances of KSAT on April 2, 2026 at 2:00 a.m. to 3:30 a.m. (UTC). During this maintenance, parts of KSAT may be unavailable for approximately 30 minutes.

Mar <var data-var='date'>31</var>, <var data-var='time'>16:45</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>15:19</var> UTC Monitoring - We've implemented a fix and are continuing to monitor to ensure this is resolved Mar <var data-var='date'>31</var>, <var data-var='time'>15:13</var> UTC Identified - We've identified some users are receiving multiple abuse mailbox submissions. We've identified a fix which should resolve the issue.

Defend - Sending multiple abuse mailbox submission notifications

Mar <var data-var='date'>20</var>, <var data-var='time'>12:18</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>19</var>, <var data-var='time'>13:48</var> UTC Monitoring - We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur. Mar <var data-var='date'>19</var>, <var data-var='time'>12:33</var> UTC Investigating - We have received reports that access to the KnowBe4 Administration Panel is slow or inaccessible. We are investigating this issue and will update this page when we have more information.

Prevent and Protect - Administration Panel Slow or Inaccessible

Mar <var data-var='date'>18</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>17</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>17</var>, <var data-var='time'>16:06</var> UTC Scheduled - We will be performing proactive maintenance work on a subset of Workspace instances from March 17th to March 18th, 2026. During this maintenance, impacted instances may experience a service disruption of up to 30 minutes.

Workspace Scheduled Maintenance (UK, EU & US)

Mar <var data-var='date'>18</var>, <var data-var='time'>14:28</var> UTC Resolved - During a scheduled registrar migration of internal and test domains, a production domain was inadvertently included and not caught in the pre-checks. The initial migration action included updates to the configured Name Servers which resulted in potential service interruptions from 16:00 GMT on March 17 until confirmed full restoration post-propagation at 13:00 GMT on March 18. We have isolated the process issue and remediated. A review of DNS monitoring options is underway to identify opportunities for faster detection. Mar <var data-var='date'>18</var>, <var data-var='time'>11:48</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>18</var>, <var data-var='time'>10:33</var> UTC Investigating - We are currently experiencing an issue with Webforms not loading and are currently investigating.

Webforms not loading

Mar <var data-var='date'>11</var>, <var data-var='time'>10:57</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>00:09</var> UTC Investigating - We are currently experiencing an issue with some customers showing an error when trying to submit a form using Webforms. We are aware of the issue and are working on resolving this as quickly as possible.

Is KnowBe4 down?

KnowBe4 status is UP

Lastest published events

New Modstore 500 Errors

Workspace and Webforms Scheduled Maintenance (US)

Secure Workspace and Secure Web Forms scheduled maintenance (EU & UK Only)

KnowBe4 Services, Components and Regions

Recent KnowBe4 events

Prevent, Protect, Secure Web Forms, Secure Workspace - Planned Maintenance (EU and UK)

KSAT Maintenance

New Modstore 500 Errors

Workspace and Webforms Scheduled Maintenance (US)

Secure Workspace and Secure Web Forms scheduled maintenance (EU & UK Only)

Microsoft Ribbon PAB Operation Timeout

Get your FREE account now,
5 monitors included!

Is KnowBe4 down?

KnowBe4 status is UP

Lastest published events

New Modstore 500 Errors

Workspace and Webforms Scheduled Maintenance (US)

Secure Workspace and Secure Web Forms scheduled maintenance (EU & UK Only)

KnowBe4 Services, Components and Regions

Recent KnowBe4 events

Prevent, Protect, Secure Web Forms, Secure Workspace - Planned Maintenance (EU and UK)

KSAT Maintenance

New Modstore 500 Errors

Workspace and Webforms Scheduled Maintenance (US)

Secure Workspace and Secure Web Forms scheduled maintenance (EU & UK Only)

Microsoft Ribbon PAB Operation Timeout

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!