Apr <var data-var='date'> 7</var>, <var data-var='time'>02:27</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'> 7</var>, <var data-var='time'>01:59</var> UTC Monitoring - We have switched cloud regions as google cloud tasks has a confirmed outage on this region.Apr <var data-var='date'> 7</var>, <var data-var='time'>01:18</var> UTC Update - We are continuing to work on a fix for this issue.Apr <var data-var='date'> 7</var>, <var data-var='time'>01:13</var> UTC Identified - The issue has been identified at the infra level. Specifically, the issue is related to Google Cloud Tasks in the us-central1 region of Google Cloud Platform and is affecting other businesses.Apr <var data-var='date'> 7</var>, <var data-var='time'>00:57</var> UTC Investigating - We are currently investigating this issue.

Increased latency on infrastructure

Jan <var data-var='date'>22</var>, <var data-var='time'>21:47</var> UTC Resolved - The incident has been resolved and the API is confirmed fully operationalJan <var data-var='date'>22</var>, <var data-var='time'>21:25</var> UTC Monitoring - Monitoring the performance / success rate of the API.

Elevated Latency / Errors on API

Jan <var data-var='date'>16</var>, <var data-var='time'>23:07</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>16</var>, <var data-var='time'>23:06</var> UTC Update - We are continuing to monitor for any further issues.Jan <var data-var='date'>16</var>, <var data-var='time'>22:59</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>16</var>, <var data-var='time'>22:57</var> UTC Identified - The issue has been identified and a fix is being implemented.

Elevated errors on API

Nov <var data-var='date'>26</var>, <var data-var='time'>18:25</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>26</var>, <var data-var='time'>18:12</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>26</var>, <var data-var='time'>17:58</var> UTC Identified - The issue has been identified and a fix is being implemented.

Elevated errors from 3rd party

Nov <var data-var='date'>18</var>, <var data-var='time'>21:06</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>20:54</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>18</var>, <var data-var='time'>20:40</var> UTC Investigating - The team is actively investigating the issue. The scope is confined to partners using JWE encryption.

Elevated error rate on /jwe/key API route

Nov <var data-var='date'>16</var>, <var data-var='time'>16:10</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>16</var>, <var data-var='time'>16:01</var> UTC Monitoring - The issue has been rectified and was due to a 3rd party vendor outage. Systems are back to normal and we are monitoring actively.Nov <var data-var='date'>16</var>, <var data-var='time'>16:01</var> UTC Update - We are continuing to investigate this issue.Nov <var data-var='date'>16</var>, <var data-var='time'>15:48</var> UTC Investigating - We are currently investigating an issue with failures related to the /card route for those partners using a JWE to send card data.

CardSwitcher API Errors With JWE

Oct <var data-var='date'>19</var>, <var data-var='time'>02:30</var> UTC Resolved - This incident has been solved

API Delays

Oct <var data-var='date'>14</var>, <var data-var='time'>18:30</var> UTC Resolved - This incident has been resolved

Load Pressure-Induced API Outage

Jun <var data-var='date'>12</var>, <var data-var='time'>21:12</var> UTC Resolved - This incident has been resolved.Jun <var data-var='date'>12</var>, <var data-var='time'>18:55</var> UTC Update - We are continuing to monitor the GCP outage, which has now been identified as a near-global outage on many major services. More information here: https://status.cloud.google.com/Jun <var data-var='date'>12</var>, <var data-var='time'>18:16</var> UTC Update - We are continuing to monitor for any further issues.Jun <var data-var='date'>12</var>, <var data-var='time'>18:15</var> UTC Monitoring - We are experiencing an outage impacting users caused by an upstream issue with our subprocessor Google Cloud Platform. The team is actively working to mitigate the issue and converting impacted users in affected flows to alternative paths to restore service where possible. Updates will be posted here as progress is made.

Google Cloud Platform Outage

Apr <var data-var='date'>25</var>, <var data-var='time'>01:08</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'>25</var>, <var data-var='time'>00:50</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>25</var>, <var data-var='time'>00:36</var> UTC Update - The issue has a resolution and a fix can be expected within the next 30 minutes.Apr <var data-var='date'>25</var>, <var data-var='time'>00:22</var> UTC Identified - The issue has been identified and a fix is being implemented.

Production CardSwitcher Outage

Mar <var data-var='date'> 5</var>, <var data-var='time'>19:58</var> UTC Resolved - There was a brief outage affecting the API performance

Increased latency

Mar <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> UTC Resolved - CardSwitcher down time related to Google Cloud Related Service Issue

Is KnotAPI down?

KnotAPI status is UP

Lastest published events

Increased latency on infrastructure

Elevated Latency / Errors on API

Elevated errors on API

KnotAPI Services, Components and Regions

Recent KnotAPI events

Increased latency on infrastructure

Elevated Latency / Errors on API

Elevated errors on API

Elevated errors from 3rd party

Elevated error rate on /jwe/key API route

CardSwitcher API Errors With JWE

Get your FREE account now,
5 monitors included!

Is KnotAPI down?

KnotAPI status is UP

Lastest published events

Increased latency on infrastructure

Elevated Latency / Errors on API

Elevated errors on API

KnotAPI Services, Components and Regions

Recent KnotAPI events

Increased latency on infrastructure

Elevated Latency / Errors on API

Elevated errors on API

Elevated errors from 3rd party

Elevated error rate on /jwe/key API route

CardSwitcher API Errors With JWE

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!