Aug <var data-var='date'>20</var>, <var data-var='time'>10:28</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>08:23</var> UTC Update - A hotfix has been released (WP Rocket v3.23.2.2). They are monitoring feedback from users to ensure the situation is completely solved. https://status.wp-rocket.me/ Aug <var data-var='date'>20</var>, <var data-var='time'>06:26</var> UTC Investigating - Incompatibility between WP Rocket and latest WordPress version is causing 500 errors and bringing the site down. You can disable WP Rocket from MyKinsta and subscribe to their status page to get updates when the issue is resolved. https://status.wp-rocket.me/

Sudden fatal errors

Aug <var data-var='date'>19</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>18</var>, <var data-var='time'>15:03</var> UTC Scheduled - The Kinsta affiliate dashboard will be unavailable during maintenance. Websites and other services will not be affected. We will post any necessary updates here on the status page.

Kinsta affiliate dashboard maintenance

Aug <var data-var='date'>18</var>, <var data-var='time'>02:39</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>18</var>, <var data-var='time'>01:52</var> UTC Monitoring - The issue causing some sites to return 520 errors has been fixed. Our Engineering team is continuing to monitor the affected sites to make sure everything remains stable. Aug <var data-var='date'>18</var>, <var data-var='time'>01:32</var> UTC Identified - We are currently investigating an issue causing some sites to return 520 errors. Our Engineering team has identified the cause and is working on fixing the affected sites. We will provide updates as we continue to work on the issue. Aug <var data-var='date'>18</var>, <var data-var='time'>00:37</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>18</var>, <var data-var='time'>00:17</var> UTC Identified - Our Systems Engineering team is currently working on a solution for this issue. We will provide updates as soon as they are available. Aug <var data-var='date'>17</var>, <var data-var='time'>22:16</var> UTC Update - We are actively investigating this issue and sincerely apologize for any inconvenience it may cause. Aug <var data-var='date'>17</var>, <var data-var='time'>21:09</var> UTC Investigating - Our Engineers are investigating reports of a service disruption affecting sites in the Northern Virginia (Ashburn) data center. We are working to restore service to affected sites as quickly as possible.

Service disruption at the Northern Virginia (Ashburn) data center

Aug <var data-var='date'>16</var>, <var data-var='time'>21:21</var> UTC Resolved - The server has remained stable since the fix was implemented. The issue is resolved at this time. If you do have any questions please do not hesitate to reach out to our Support team. Aug <var data-var='date'>16</var>, <var data-var='time'>18:14</var> UTC Monitoring - Our engineers have implemented a fix. We do see service appears to be restored at this point. We are continuing to monitor the server to ensure its ongoing stability. We do apologize about the disruption and impact this caused to your business. If you do have any questions please do not hesitate to reach out to our Support team. Aug <var data-var='date'>16</var>, <var data-var='time'>17:52</var> UTC Investigating - Our Engineers are investigating reports of a service disruption affecting sites in the Phoenix, AZ (us-phoenix-1) data center. We are working to restore service to affected sites as quickly as possible.

Service disruption at the Phoenix, AZ (us-phoenix-1) data center

Aug <var data-var='date'>13</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>13</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>31</var>, <var data-var='time'>14:38</var> UTC Scheduled - Our upstream DNS provider will be performing scheduled maintenance to upgrade the database that stores DNS records and other DNS settings and metadata. During the maintenance window, DNS record updates may be delayed by 2 to 3 minutes or temporarily fail. The propagation time of those settings may also be delayed. Your websites and other services will not be affected, only DNS updates and new domain pointing. We will post any necessary updates here on the status page.

DNS database maintenance

Aug <var data-var='date'>21</var>, <var data-var='time'>14:05</var> UTC Update - The issue is still being investigated by our engineers. Aug <var data-var='date'>21</var>, <var data-var='time'>05:59</var> UTC Update - The issue is still being investigated by our engineers. Aug <var data-var='date'>19</var>, <var data-var='time'>14:18</var> UTC Update - We are still investigating the issue. Thank you for your patience. Aug <var data-var='date'>19</var>, <var data-var='time'>08:06</var> UTC Update - We are still investigating the issue. Thank you for your patience. Aug <var data-var='date'>18</var>, <var data-var='time'>14:16</var> UTC Update - We are still investigating the issue. Thank you for your patience. Aug <var data-var='date'>17</var>, <var data-var='time'>01:42</var> UTC Update - Our engineers are continuing to investigate into the issue. We apologize for any inconvenience this causes. Aug <var data-var='date'>16</var>, <var data-var='time'>03:43</var> UTC Update - Our engineers are continuing to investigate into the issue. We apologize for any inconvenience. Aug <var data-var='date'>15</var>, <var data-var='time'>17:46</var> UTC Update - Our engineers are continuing to investigate into the issue. We apologize for any inconvenience. Aug <var data-var='date'>14</var>, <var data-var='time'>13:55</var> UTC Update - The issue is still being investigated by our engineers. Aug <var data-var='date'>14</var>, <var data-var='time'>05:36</var> UTC Update - We are continuing to investigate the issue and apologize for the inconvenience. Aug <var data-var='date'>13</var>, <var data-var='time'>14:01</var> UTC Update - We are continuing to investigate the issue. Aug <var data-var='date'>13</var>, <var data-var='time'>01:17</var> UTC Update - We are continuing to investigate the issue. Aug <var data-var='date'>12</var>, <var data-var='time'>13:52</var> UTC Update - We are continuing to investigate the issue. Aug <var data-var='date'>12</var>, <var data-var='time'>01:55</var> UTC Update - We are continuing to investigate the issue. Aug <var data-var='date'>11</var>, <var data-var='time'>14:03</var> UTC Update - We are continuing to investigate the issue. Aug <var data-var='date'>11</var>, <var data-var='time'>09:02</var> UTC Investigating - We are currently investigating reports of issues with uploading larger files (100+ MB).

Mykinsta file manager issue with uploading larger files

Aug <var data-var='date'> 7</var>, <var data-var='time'>23:03</var> UTC Resolved - The server has remained stable since the solution was implemented. The incident is resolved at this time. If you have any questions or are continuing to see any issues please do not hesitate to reach out to our Support team. We are available 24/7 and always happy to help. Aug <var data-var='date'> 7</var>, <var data-var='time'>21:54</var> UTC Monitoring - Our Engineers have successfully restored full service to all affected sites in the Frankfurt (DE) data center. We are continuing to monitor the server to ensure it's ongoing stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business. Aug <var data-var='date'> 7</var>, <var data-var='time'>21:37</var> UTC Update - Our team is working as quickly as possible on implementing a solution. We appreciate your continued patience and will provide updates as they become available. Aug <var data-var='date'> 7</var>, <var data-var='time'>20:04</var> UTC Update - Our team is continuing to make progress on restoring full service to the affected server. We will provide updates as they become available. If you have any questions please do not hesitate to reach out to our Support team. Aug <var data-var='date'> 7</var>, <var data-var='time'>19:04</var> UTC Identified - Our team is in the process of implementing a solution to restore service as soon as possible. We appreciate your patience and understanding while we work to restore service to the affected server. If you have any questions please do not hesitate to reach out to our Support team. Aug <var data-var='date'> 7</var>, <var data-var='time'>18:13</var> UTC Update - Our team is continuing to make progress towards a solution. We appreciate your continued patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team. Aug <var data-var='date'> 7</var>, <var data-var='time'>17:39</var> UTC Update - We are continuing to investigate into the cause of the issue. We appreciate your patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team. Aug <var data-var='date'> 7</var>, <var data-var='time'>16:37</var> UTC Investigating - Our Engineers are investigating reports of a service disruption affecting sites on a server in the Frankfurt (DE) data center. We are working to restore service to affected sites as quickly as possible.

Service disruption at the Frankfurt (DE) data center

Aug <var data-var='date'> 3</var>, <var data-var='time'>17:42</var> UTC Resolved - This has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>16:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:45</var> UTC Update - Intercom is currently working on a resolution for this issue, and we will update again once that is in place. Aug <var data-var='date'> 3</var>, <var data-var='time'>14:41</var> UTC Update - We are continuing to work on a fix for this issue with our support system provider. Aug <var data-var='date'> 3</var>, <var data-var='time'>14:25</var> UTC Update - Intercom has updated their status page for this issue: https://www.finstatus.com/us-hosting Aug <var data-var='date'> 3</var>, <var data-var='time'>14:09</var> UTC Identified - We've identified the issue as being with our upstream provider, Intercom. We are reaching out to them to resolve this. Aug <var data-var='date'> 3</var>, <var data-var='time'>14:04</var> UTC Investigating - Our support system is currently experiencing significant message delays. We are working to resolve the issue as quickly as possible.

MyKinsta Support System Messages Delayed

Jul <var data-var='date'>19</var>, <var data-var='time'>16:45</var> UTC Resolved - Our Engineers have successfully restored full service to all affected sites in the Eemshaven (NL) data center. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business. Jul <var data-var='date'>19</var>, <var data-var='time'>16:37</var> UTC Monitoring - Our Engineers have implemented a solution. We are continuing to monitor the region to ensure its ongoing stability If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business. Jul <var data-var='date'>19</var>, <var data-var='time'>16:22</var> UTC Investigating - Our Engineers are investigating reports of a service disruption affecting sites in the Eemshaven (NL) data center. We are working to restore service to affected sites as quickly as possible.

Service disruption at the Eemshaven (NL) data center

Jul <var data-var='date'>14</var>, <var data-var='time'>20:33</var> UTC Resolved - Our Engineers have confirmed again that service has been successfully restored to all affected sites in the Amsterdam (NL) data center. This incident is now fully resolved. Jul <var data-var='date'>14</var>, <var data-var='time'>17:42</var> UTC Monitoring - Our Engineers have confirmed that service has been successfully restored to all affected sites in the Amsterdam (NL) data center. We are monitoring for any further issues. If you are still seeing issues with your website, please contact our Support team. Thank you for your patience, and we do apologize for any disruption to your business. Jul <var data-var='date'>14</var>, <var data-var='time'>17:20</var> UTC Update - We are continuing to work with our upstream cloud provider. Thank you for your continued patience. Jul <var data-var='date'>14</var>, <var data-var='time'>16:36</var> UTC Identified - Our Engineers have identified that the issue is caused by our upstream provider for one of our compute instances. We are continuing to follow the situation and will provide further updates as they become available. Jul <var data-var='date'>14</var>, <var data-var='time'>16:32</var> UTC Investigating - Our Engineers are investigating reports of a service disruption affecting sites in the Amsterdam (NL) data center. We are working to restore service to affected sites as quickly as possible.

Service disruption at the Amsterdam (NL) data center

Jul <var data-var='date'>14</var>, <var data-var='time'>14:13</var> UTC Resolved - After monitoring the situation, our Engineers have confirmed that full service has remained to our control panel, MyKinsta. If you are still unable to log into MyKinsta, please contact our support team by sending an email to support@kinsta.com. We do apologize for any disruptions caused. Jul <var data-var='date'>14</var>, <var data-var='time'>11:15</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>14</var>, <var data-var='time'>10:31</var> UTC Investigating - Our Engineers are investigating reports of performance issues with our control panel, MyKinsta. We are working on restoring normal service to MyKinsta as quickly as possible.

MyKinsta degraded performance

Jul <var data-var='date'>14</var>, <var data-var='time'>09:58</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>14</var>, <var data-var='time'>08:43</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>14</var>, <var data-var='time'>08:14</var> UTC Investigating - We are currently investigating a number of reports of failed actions (backups, push action, etc.) in Mykinsta.

Mykinsta dashboard issues

Jul <var data-var='date'>10</var>, <var data-var='time'>09:55</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>10</var>, <var data-var='time'>09:44</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>10</var>, <var data-var='time'>08:59</var> UTC Investigating - We are currently investigating performance issues for sites hosted in Amsterdam datacenter. This isn't affecting all sites in datacenter, it's limited to a number of sites and our team is working on it.

Issues in Amsterdam data center

Jun <var data-var='date'>22</var>, <var data-var='time'>17:31</var> UTC Resolved - MyKinsta has remained operational during our monitoring, and as such, we will mark this incident as resolved. Thank you for your patience throughout this, and we do apologize for any issues you experienced attempting to access MyKinsta. Jun <var data-var='date'>22</var>, <var data-var='time'>16:17</var> UTC Update - MyKinsta has remained fully operational since the solution was deployed. We will continue to monitor the situation. Jun <var data-var='date'>22</var>, <var data-var='time'>15:27</var> UTC Monitoring - Our Engineering team has implemented a solution and is currently monitoring the results. Jun <var data-var='date'>22</var>, <var data-var='time'>15:14</var> UTC Update - Our Engineering team are continuing to investigate the issue as a priority. Jun <var data-var='date'>22</var>, <var data-var='time'>14:42</var> UTC Update - MyKinsta will be completely unavailable while our Engineering team continue to focus on resolving this issue. Websites are not impacted by this MyKinsta outage. Thank you for your continued patience. Jun <var data-var='date'>22</var>, <var data-var='time'>14:28</var> UTC Update - Our Engineering team are continuing to investigate the issue. Jun <var data-var='date'>22</var>, <var data-var='time'>13:58</var> UTC Update - Our Engineering team are continuing to investigate the issue. If you require assistance and are unable to log into MyKinsta, please reach out to our Support team by emailing support@kinsta.com. Jun <var data-var='date'>22</var>, <var data-var='time'>13:28</var> UTC Update - Our Engineering team has identified that this is impacting other MyKinsta-related actions, such as creating new environments and adding domains to environments. We are continuing to investigate this issue. Thank you for your continued patience. Jun <var data-var='date'>22</var>, <var data-var='time'>12:59</var> UTC Investigating - The fix we attempted to deploy didn't work, we are continuing to investigate this further on our end. We will provide updates as soon as they become available! Thanks for your understanding and patience. Jun <var data-var='date'>22</var>, <var data-var='time'>12:00</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>22</var>, <var data-var='time'>11:18</var> UTC Investigating - We are currently investigating reports for new sessions in MyKinsta dashboard where the login to our dashboard is hanging. We will provide updates as soon as they become available.

MyKinsta dashboard login issues

Jun <var data-var='date'>20</var>, <var data-var='time'>16:08</var> UTC Resolved - Our Engineers have successfully restored full service to all affected sites in the London (UK) data center. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business. Jun <var data-var='date'>20</var>, <var data-var='time'>08:45</var> UTC Update - Our Engineers are continuing to investigate the issue. We apologize for the inconvenience. Jun <var data-var='date'>20</var>, <var data-var='time'>07:44</var> UTC Update - Our Engineers are continuing to investigate the issue. Jun <var data-var='date'>20</var>, <var data-var='time'>06:24</var> UTC Update - Our Engineers are continuing to investigate the issue. Jun <var data-var='date'>20</var>, <var data-var='time'>04:40</var> UTC Identified - Our Engineers are investigating reports of a service disruption affecting some sites in the London data center. We are working to restore service to affected sites as quickly as possible.

Service disruption at the London data center

Jun <var data-var='date'>11</var>, <var data-var='time'>11:44</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>08:55</var> UTC Monitoring - The affected hosting machines are booting up, the sites are now online and we're monitoring. Jun <var data-var='date'>11</var>, <var data-var='time'>08:08</var> UTC Investigating - We are currently investigating the issues in Amsterdam data center.

Jun <var data-var='date'> 8</var>, <var data-var='time'>16:58</var> UTC Resolved - We've confirmed all sites are once again reachable. If you have any other questions, please reach out to our support team via chat, or by emailing us at support@kinsta.com. Jun <var data-var='date'> 8</var>, <var data-var='time'>16:19</var> UTC Monitoring - A fix has been implemented by our datacenter provider and we are monitoring the results. Jun <var data-var='date'> 8</var>, <var data-var='time'>15:51</var> UTC Investigating - Some servers in the Amsterdam datacenter are not reachable. We are currently working with our provider to determine a cause and resolve this as quickly as possible.

Amsterdam datacenter outage

Jun <var data-var='date'> 3</var>, <var data-var='time'>13:36</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 2</var>, <var data-var='time'>22:28</var> UTC Monitoring - We have released a hotfix for .il TLDs to mitigate this issue while we await Cloudflare's full resolution of the incident. Thank you for your patience. https://www.cloudflarestatus.com/incidents/vjbxys0gy9bb Jun <var data-var='date'> 2</var>, <var data-var='time'>12:11</var> UTC Investigating - We have received reports of issues with CDN that affects sites hosted in Jerusalem data center. Enabling CDN might cause layout issues on the site. We are investigating the issue.

Localized CDN issues (Jerusalem data center)

Jun <var data-var='date'> 3</var>, <var data-var='time'>07:15</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 3</var>, <var data-var='time'>07:13</var> UTC Update - We are continuing to monitor the situation. Thank you for your patience. Jun <var data-var='date'> 3</var>, <var data-var='time'>03:22</var> UTC Monitoring - Our service partner, Cloudflare, is currently experiencing an issue in which certain legitimate requests are being incorrectly assigned a low bot score. As a result, some requests may be blocked by our Bot Protection feature if it is enabled on the site. A fix has been released, and we are closely monitoring its results. You may also follow the link to Cloudflare's status page: https://www.cloudflarestatus.com/incidents/3xzf6gwrv137.

Bot Management - Increased False Positives

Jun <var data-var='date'> 2</var>, <var data-var='time'>22:08</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 2</var>, <var data-var='time'>02:16</var> UTC Monitoring - Cloudflare has released a fix, and we are continuously monitoring the results. Jun <var data-var='date'> 2</var>, <var data-var='time'>01:07</var> UTC Update - Adding new Domains to MyKinsta may occasionally fail. We are monitoring the situation continuously. Thank you for your patience. Jun <var data-var='date'> 1</var>, <var data-var='time'>18:59</var> UTC Update - We are continuing to monitor the situation. Thank you for your patience. Jun <var data-var='date'> 1</var>, <var data-var='time'>15:23</var> UTC Update - Cloudflare has now updated its status page to confirm that they have identified the issue and is working on a fix. We will provide further updates here as they become available. Jun <var data-var='date'> 1</var>, <var data-var='time'>14:06</var> UTC Identified - There's an Custom Hostname API issue on Cloudflare which is preventing the domains from being added in Mykinsta. https://www.cloudflarestatus.com/incidents/59gsh0xrh6gg

Domains cannot be added to Mykinsta sites

Jun <var data-var='date'> 1</var>, <var data-var='time'>13:54</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 1</var>, <var data-var='time'>10:56</var> UTC Update - A permanent fix has been successfully deployed, and dashboard access is fully restored. We are now monitoring the platform closely to ensure long-term stability and to confirm that the integration with Apollo GraphQL remains stable. Jun <var data-var='date'> 1</var>, <var data-var='time'>08:35</var> UTC Monitoring - We have deployed a temporary workaround that should restore dashboard access for most users, but the underlying issue is not yet fully resolved and may surface again. We are continuing to work toward a permanent fix. Jun <var data-var='date'> 1</var>, <var data-var='time'>07:17</var> UTC Identified - We have identified the root cause of the dashboard inaccessibility. The issue stems from a disruption with our Apollo GraphQL integration. We are actively working together with the Apollo team to resolve the issue and restore full access as quickly as possible. Jun <var data-var='date'> 1</var>, <var data-var='time'>06:20</var> UTC Investigating - We are currently investigating issues with Mykinsta dashboard. If you need to contact the support team in the meantime, please email support@kinsta.com.

Jun <var data-var='date'> 1</var>, <var data-var='time'>10:58</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 1</var>, <var data-var='time'>10:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 1</var>, <var data-var='time'>09:52</var> UTC Investigating - We are currently investigating the issue of site creation failing.

Site creation failing in Mykinsta

May <var data-var='date'>27</var>, <var data-var='time'>06:14</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>27</var>, <var data-var='time'>05:47</var> UTC Investigating - We are currently investigating timeout issues related to downloadable and external backups. This feature is temporarily disabled while we continue our investigation. We apologize for the inconvenience.

Downloadable/External backups service disruption.

May <var data-var='date'>22</var>, <var data-var='time'>18:29</var> UTC Resolved - This has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>16:40</var> UTC Monitoring - A fix has been implemented; please re-try any previously failed actions in MyKinsta and contact support if you are still experiencing difficulties. May <var data-var='date'>22</var>, <var data-var='time'>16:15</var> UTC Update - Errors when attempting to add domains are affecting site and staging environment creations as well; this will also be resolved when Cloudflare's fix is in place: https://www.cloudflarestatus.com/incidents/znll7lfnd35h May <var data-var='date'>22</var>, <var data-var='time'>15:56</var> UTC Identified - We are seeing a number of errors on the Domains page for sites in MyKinsta, and errors when attempting to add domains. Upon further investigation we determined this is due to an API outage at Cloudflare: https://www.cloudflarestatus.com/incidents/znll7lfnd35h They are currently working on implementing a fix for this.

Errors on Domains page or when adding domains in MyKinsta

May <var data-var='date'>18</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>20:35</var> UTC Scheduled - We will perform server maintenance (kernel update) in the Singapore data center. Sites will be unavailable for 10 to 15 minutes during the daily maintenance window (between 2 a.m. and 5 a.m. local time). We don't expect any issues as a result of the maintenance, but please let our support team know if your sites experience anything unexpected after maintenance is complete.

Is Kinsta down?

Kinsta status is DEGRADED

Components with issues

Lastest published events

Sudden fatal errors

Kinsta affiliate dashboard maintenance

Service disruption at the Northern Virginia (Ashburn) data center

Kinsta Services, Components and Regions

Recent Kinsta events

Sudden fatal errors

Kinsta affiliate dashboard maintenance

Service disruption at the Northern Virginia (Ashburn) data center

Service disruption at the Phoenix, AZ (us-phoenix-1) data center

DNS database maintenance

Mykinsta file manager issue with uploading larger files