Jun <var data-var='date'>29</var>, <var data-var='time'>13:09</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

All clear

Jun <var data-var='date'> 4</var>, <var data-var='time'>08:29</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Jun <var data-var='date'> 4</var>, <var data-var='time'>08:04</var> EDT Identified - We're seeing an elevated failure rate for a variety of request types, due to server timeouts. Users who experience a failed request may find a second try will cause it to succeed. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

Elevated Error Rate

May <var data-var='date'> 6</var>, <var data-var='time'>19:46</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. May <var data-var='date'> 6</var>, <var data-var='time'>19:22</var> EDT Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. May <var data-var='date'> 6</var>, <var data-var='time'>18:55</var> EDT Investigating - We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

Issues loading Kickstarter

Apr <var data-var='date'>21</var>, <var data-var='time'>16:30</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Apr <var data-var='date'>21</var>, <var data-var='time'>16:16</var> EDT Monitoring - This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear. Apr <var data-var='date'>21</var>, <var data-var='time'>15:39</var> EDT Update - We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience! Apr <var data-var='date'>21</var>, <var data-var='time'>15:15</var> EDT Investigating - We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

Users seeing errors on checkout

Apr <var data-var='date'>17</var>, <var data-var='time'>09:52</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Apr <var data-var='date'>17</var>, <var data-var='time'>07:13</var> EDT Identified - We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this! Apr <var data-var='date'>17</var>, <var data-var='time'>06:20</var> EDT Investigating - We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

Some emails and notifications may be delayed

Mar <var data-var='date'>24</var>, <var data-var='time'>11:53</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Mar <var data-var='date'>24</var>, <var data-var='time'>11:09</var> EDT Investigating - We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

Degraded site performance

Mar <var data-var='date'>17</var>, <var data-var='time'>12:38</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Mar <var data-var='date'>17</var>, <var data-var='time'>12:20</var> EDT Identified - We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

Site slow and loading intermittently

Mar <var data-var='date'> 5</var>, <var data-var='time'>14:25</var> EST Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Mar <var data-var='date'> 5</var>, <var data-var='time'>12:49</var> EST Monitoring - This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear. Mar <var data-var='date'> 5</var>, <var data-var='time'>10:48</var> EST Identified - An outage with a downstream vendor is causing disruption to some campaign pages and pledging for these projects. We are monitoring the vendor's incident status.

Some campaigns and pledges may not be loading

Feb <var data-var='date'>20</var>, <var data-var='time'>18:50</var> EST Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Feb <var data-var='date'>20</var>, <var data-var='time'>17:56</var> EST Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. Feb <var data-var='date'>20</var>, <var data-var='time'>17:53</var> EST Investigating - We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

New images from creators for story and updates aren't loading

Feb <var data-var='date'>20</var>, <var data-var='time'>15:21</var> EST Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Feb <var data-var='date'>20</var>, <var data-var='time'>14:51</var> EST Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. Feb <var data-var='date'>20</var>, <var data-var='time'>13:52</var> EST Identified - We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience! Feb <var data-var='date'>20</var>, <var data-var='time'>13:31</var> EST Investigating - We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

Creators are unable to submit their project

Feb <var data-var='date'> 4</var>, <var data-var='time'>10:43</var> EST Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Feb <var data-var='date'> 4</var>, <var data-var='time'>10:31</var> EST Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. Feb <var data-var='date'> 4</var>, <var data-var='time'>10:20</var> EST Investigating - We're investigating instances where some campaign images are not displaying properly. Thanks for your patience while we look into this!

Some campaign images not displaying

Jan <var data-var='date'>27</var>, <var data-var='time'>19:52</var> EST Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Jan <var data-var='date'>27</var>, <var data-var='time'>19:40</var> EST Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. Jan <var data-var='date'>27</var>, <var data-var='time'>19:14</var> EST Investigating - We're currently experiencing issues loading Kickstarter.com! We are currently investigating.

Kickstarter is down/slow to load

Dec <var data-var='date'> 5</var>, <var data-var='time'>04:17</var> EST Resolved - The issue has been resolved and we will continue to monitor to make sure things look clear. Dec <var data-var='date'> 5</var>, <var data-var='time'>04:10</var> EST Investigating - We are currently investigation the issue. We are sorry for any inconvenience.

Kickstarter Outage

Nov <var data-var='date'>24</var>, <var data-var='time'>20:38</var> EST Resolved - The issue with delayed background processing jobs has been resolved. Nov <var data-var='date'>24</var>, <var data-var='time'>15:27</var> EST Update - We released a fix for issue causing a delay in background processing of important tasks such as payouts. Our systems are catching up now, and we are monitoring to make sure that everything gets processed in the right way. Nov <var data-var='date'>24</var>, <var data-var='time'>11:29</var> EST Monitoring - We're currently experiencing an issue with project payouts. Some creators may notice their project payout was delayed. We have fixed the bug cause the delay and are working to ensure that payouts that ought to have been sent over the past 48 hours definitely get sent.

Payouts Delayed

Oct <var data-var='date'>20</var>, <var data-var='time'>19:12</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Oct <var data-var='date'>20</var>, <var data-var='time'>18:11</var> EDT Monitoring - Our Advanced Creator Dashboard pages should now be loading correctly. We will continue to monitor this over the next hour. Thanks for your patience! Oct <var data-var='date'>20</var>, <var data-var='time'>13:38</var> EDT Identified - We're currently experiencing an issue with our Advanced Creator Dashboard pages, which are not loading. We're on it!

Advanced Creator Dashboard Not Loading

Sep <var data-var='date'>16</var>, <var data-var='time'>13:54</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Sep <var data-var='date'>16</var>, <var data-var='time'>13:15</var> EDT Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. Sep <var data-var='date'>16</var>, <var data-var='time'>12:39</var> EDT Investigating - We have identified an issue with creator backer reports. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

Creator Backer Report Modal Errors

Aug <var data-var='date'>20</var>, <var data-var='time'>13:32</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Aug <var data-var='date'>20</var>, <var data-var='time'>11:00</var> EDT Monitoring - This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear. Aug <var data-var='date'>20</var>, <var data-var='time'>10:34</var> EDT Investigating - Notifications and updates may be delayed

Notifications and updates may be delayed

Aug <var data-var='date'>20</var>, <var data-var='time'>00:07</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Aug <var data-var='date'>19</var>, <var data-var='time'>23:16</var> EDT Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. Aug <var data-var='date'>19</var>, <var data-var='time'>21:58</var> EDT Investigating - We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

Aug <var data-var='date'> 5</var>, <var data-var='time'>18:12</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Aug <var data-var='date'> 5</var>, <var data-var='time'>14:56</var> EDT Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. Aug <var data-var='date'> 5</var>, <var data-var='time'>14:45</var> EDT Investigating - We're investigating elevated error rates and areas of slow site performance. Thanks for your patience while we look into this!

Investigating intermittent issues with areas of the site

Jul <var data-var='date'>24</var>, <var data-var='time'>13:28</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Jul <var data-var='date'>24</var>, <var data-var='time'>13:02</var> EDT Monitoring - This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear. Jul <var data-var='date'>24</var>, <var data-var='time'>12:56</var> EDT Investigating - We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

Pledging currently unavailable.

Jun <var data-var='date'>15</var>, <var data-var='time'>01:15</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. Jun <var data-var='date'>15</var>, <var data-var='time'>00:47</var> EDT Monitoring - This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear. Jun <var data-var='date'>15</var>, <var data-var='time'>00:27</var> EDT Investigating - We're seeing alerts indicating an issue with the Pledge Manager. We're investigating now to determine impacted users and resolve the issue.

Pledge Manager errors

May <var data-var='date'>28</var>, <var data-var='time'>15:38</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. May <var data-var='date'>28</var>, <var data-var='time'>15:15</var> EDT Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. May <var data-var='date'>28</var>, <var data-var='time'>15:14</var> EDT Identified - We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!

Site temporarily unavailable

May <var data-var='date'>23</var>, <var data-var='time'>11:01</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. May <var data-var='date'>23</var>, <var data-var='time'>10:52</var> EDT Monitoring - A fix has been implemented and we're standing by to make sure everything runs smoothly. May <var data-var='date'>23</var>, <var data-var='time'>10:20</var> EDT Investigating - We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

Some backers have not received a pledge manager when it launched

May <var data-var='date'>13</var>, <var data-var='time'>14:17</var> EDT Resolved - The underlying issue with Pledge Manager configuration has been addressed and submission review is resuming as normal. Thanks for your patience! May <var data-var='date'>10</var>, <var data-var='time'>11:33</var> EDT Monitoring - We've addressed the immediate issue for creators and backers and expect to resolve it completely during normal working hours. May <var data-var='date'>10</var>, <var data-var='time'>10:14</var> EDT Investigating - Projects submitting Pledge Managers for review may be delayed while we investigate this issue. We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

Issue with Pledge Manager reward configuration

May <var data-var='date'>13</var>, <var data-var='time'>14:14</var> EDT Resolved - All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble. May <var data-var='date'>13</var>, <var data-var='time'>09:27</var> EDT Monitoring - This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear. May <var data-var='date'>13</var>, <var data-var='time'>08:10</var> EDT Investigating - We're working with our payments provider to diagnose the issue. Thanks for your patience!

Is Kickstarter down?

Kickstarter status is UP

Lastest published events

All clear

Elevated Error Rate

Issues loading Kickstarter

Kickstarter Services, Components and Regions

Recent Kickstarter events

All clear

Elevated Error Rate

Issues loading Kickstarter

Users seeing errors on checkout

Some emails and notifications may be delayed

Degraded site performance