THIS IS A SCHEDULED EVENT Aug <var data-var='date'>26</var>, <var data-var='time'>22:45</var> IST &nbsp;-&nbsp; Aug <var data-var='date'>27</var>, <var data-var='time'>06:45</var> IST Aug <var data-var='date'>20</var>, <var data-var='time'>21:04</var> IST Scheduled - Planned activity for PRI to SIP Migration Activity for TTSL Odisha on 26th Aug 11 PM to 6 AM. The DID's mapped under Pilot number: 674 6787000 will be impacted intermittently.

PRI to SIP Migration Activity for TTSL Odisha

Aug <var data-var='date'>21</var>, <var data-var='time'>06:45</var> IST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>22:45</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>20</var>, <var data-var='time'>21:03</var> IST Scheduled - Planned activity for PRI to SIP Migration Activity for TTSL Bihar on 20th Aug 11 PM to 6 AM. The DID's mapped under Pilot number: 612 6712000 will be impacted intermittently.

PRI to SIP Migration Activity for TTSL Bihar

Aug <var data-var='date'>12</var>, <var data-var='time'>16:14</var> IST Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>15:31</var> IST Investigating - Observing Call connectivity outage Incoming/outgoing issue from TTSL Working with the operator team to resolve the same- Timings:- 2:10 Pm IST Will keep you posted as soon as we have an update.

Observing Call connectivity outage Incoming/outgoing issue from TTSL

Jul <var data-var='date'>16</var>, <var data-var='time'>07:00</var> IST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>15</var>, <var data-var='time'>23:00</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 7</var>, <var data-var='time'>14:54</var> IST Scheduled - Planned activity for PRI to SIP Migration Activity for TTSL Delhi on 15th Jul 11 PM to 6 AM. The DID's mapped under Pilot number: 11 61198000 will be impacted intermittently.

PRI to SIP Migration Activity for TTSL Delhi

Jul <var data-var='date'> 3</var>, <var data-var='time'>00:00</var> IST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 2</var>, <var data-var='time'>23:00</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 2</var>, <var data-var='time'>20:10</var> IST Scheduled - Please be advised on Emergency Maintenance on RMQ and RDS Nodes[Enterprise] scheduled tonight. During the upgrade there will be intermittent issue will be observed for C2C and OBD

Emergency Maintenance on RMQ and RDS Nodes

Jul <var data-var='date'> 2</var>, <var data-var='time'>07:00</var> IST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>23:00</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>12:19</var> IST Scheduled - Planned activity for PRI to SIP Migration Activity for TTSL Hyd on 1st Jul 11 PM to 6 AM. The DID's mapped under Pilot number: 40 68161000 will be impacted intermittently.

PRI to SIP Migration Activity for TTSL Hyd

Jul <var data-var='date'> 2</var>, <var data-var='time'>03:22</var> IST Resolved - Post monitoring, the issue stands resolved Jul <var data-var='date'> 2</var>, <var data-var='time'>03:22</var> IST Monitoring - Sudden spike in request caused the issue. Post normal traffic, calls are flowing normal. Monitoring didn't had any issues. Jul <var data-var='date'> 2</var>, <var data-var='time'>01:29</var> IST Update - Team still analysing the issue. Jul <var data-var='date'> 2</var>, <var data-var='time'>00:46</var> IST Identified - Identified sudden spike in traffic caused the issue, Still investigating is going on Jul <var data-var='date'> 1</var>, <var data-var='time'>23:52</var> IST Update - Team is still investigating the issue. Jul <var data-var='date'> 1</var>, <var data-var='time'>23:02</var> IST Update - Initial investigation indicates Redis-related errors triggered an instance scale-up at around 8:30 PM. Despite the scaling event, errors continue to be observed, and the team is actively working to identify and resolve the root cause. Jul <var data-var='date'> 1</var>, <var data-var='time'>22:33</var> IST Investigating - Observed an issue with Voice Core Application, At the moment it is pointed to one customer, We are reviewing performance of the Voice Applications.

Degraded Performance on Voice Applications

Jun <var data-var='date'>26</var>, <var data-var='time'>16:59</var> IST Resolved - This incident has been resolved. Jun <var data-var='date'>26</var>, <var data-var='time'>16:12</var> IST Monitoring - There was network issue which was resolved. This is under monitoring Jun <var data-var='date'>26</var>, <var data-var='time'>15:38</var> IST Identified - We have identified Network Congestion causing the connectivity from Voice Server to DB, Our team still analysing the issue. Jun <var data-var='date'>26</var>, <var data-var='time'>15:22</var> IST Investigating - Incoming calls affected for all Customer using Enterprise Platform.

Incoming Calls Affected - TTSL Bangalore

Jun <var data-var='date'>24</var>, <var data-var='time'>07:00</var> IST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>23</var>, <var data-var='time'>23:00</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>12:18</var> IST Scheduled - Planned activity for PRI to SIP Migration Activity for TTSL Haryana on 23rd Jun 11 PM to 6 AM. The DID's mapped under Pilot number: 124 6377000 will be impacted intermittently.

PRI to SIP Migration Activity for TTSL Haryana

Jun <var data-var='date'>23</var>, <var data-var='time'>07:00</var> IST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>22</var>, <var data-var='time'>23:00</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>12:17</var> IST Scheduled - Planned activity for SIP Merging Airtel Kolkata on 22nd Jun 11 PM to 6 AM. The DID's mapped under Pilot number: 33 49504930 will be impacted intermittently.

SIP Merging Airtel Kolkata

Apr <var data-var='date'>24</var>, <var data-var='time'>06:15</var> IST Completed - The scheduled maintenance has been stopped and future date will be confirmed Apr <var data-var='date'>23</var>, <var data-var='time'>22:15</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>12:15</var> IST Scheduled - PRI to SIP migration activity planned for TTSL Bengaluru for PRI to SIP Migration, we expect all incoming and outgoing services to be interrupted for all customers who uses TTSL Bengaluru. This is a Business-Critical activity to ensure high reliability and flexibility in scaling.

PRI to SIP Migration activity for TTSL Bengaluru

Apr <var data-var='date'>16</var>, <var data-var='time'>07:45</var> IST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>22:15</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>12:13</var> IST Scheduled - Planned merging activity for Airtel Pune (20 47132870), We expect all incoming and outgoing services to be intermittently interrupted for all customers who uses DID in Pilot Number (20 47132870). This is a Business-Critical activity to ensure high reliability and flexibility in scaling.

Planned Merging Activity for Airtel Pune (2047132870)

Apr <var data-var='date'>16</var>, <var data-var='time'>07:15</var> IST Resolved - The scheduled maintenance has been completed. Apr <var data-var='date'>16</var>, <var data-var='time'>06:36</var> IST Investigating - Planned merging activity for Airtel Pune (20 47132870), We expect all incoming and outgoing services to be intermittently interrupted for all customers who uses DID in Pilot Number (20 47132870). This is a Business-Critical activity to ensure high reliability and flexibility in scaling.

Apr <var data-var='date'> 9</var>, <var data-var='time'>00:00</var> IST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 8</var>, <var data-var='time'>23:00</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 8</var>, <var data-var='time'>18:47</var> IST Scheduled - Please be advised on scheduled downtime / maintenance activity for Database (Enterprise / Legacy), During the maintenance there will be a very minimal impact to the calls.

Planned maintenance activity for RDS DB

Mar <var data-var='date'>26</var>, <var data-var='time'>06:15</var> IST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>25</var>, <var data-var='time'>22:15</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>24</var>, <var data-var='time'>19:58</var> IST Scheduled - Planned maintenance activity for Airtel Rajasthan, we expect all incoming and outgoing services to be interrupted for all customers who uses Airtel Rajasthan Numbers. This is a Business-Critical activity to ensure high reliability and flexibility in scaling.

Planned maintenance activity for Airtel Rajasthan

Mar <var data-var='date'>25</var>, <var data-var='time'>06:15</var> IST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>24</var>, <var data-var='time'>22:15</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>24</var>, <var data-var='time'>19:56</var> IST Scheduled - Planned maintenance activity for TTSL Chennai, we expect all incoming and outgoing services to be interrupted for all customers who uses TTSL Chennai Numbers. This is a Business-Critical activity to ensure high reliability and flexibility in scaling.

Planned maintenance activity for TTSL Chennai

Feb <var data-var='date'>25</var>, <var data-var='time'>01:40</var> IST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>24</var>, <var data-var='time'>23:40</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>24</var>, <var data-var='time'>23:36</var> IST Scheduled - Planned Maintenance for Delhi DC by Network Infra Team. During the window Service will be impacted.

Planned maintenance on Delhi Region

Feb <var data-var='date'> 6</var>, <var data-var='time'>06:15</var> IST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 5</var>, <var data-var='time'>22:15</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 5</var>, <var data-var='time'>20:50</var> IST Scheduled - There is a planned maintenance on TTSL Kerala Circle, we expect all incoming and outgoing services to be interrupted for all customers who uses TTSL Kerala Numbers. This is a Business-Critical activity to ensure high reliability and flexibility in scaling.

Planned maintenance on TTSL Kerala Region

Feb <var data-var='date'> 2</var>, <var data-var='time'>00:47</var> IST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 2</var>, <var data-var='time'>00:46</var> IST Verifying - Verification is currently underway for the maintenance items. Feb <var data-var='date'> 1</var>, <var data-var='time'>23:00</var> IST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 1</var>, <var data-var='time'>22:50</var> IST Scheduled - We expect the service to be interrupted for all customers who uses Airtel Kerala Numbers. This is an Business Critical activity to ensure high reliability and flexibility

Planned maintenance on Airtel Kerala Region

Jan <var data-var='date'>22</var>, <var data-var='time'>15:32</var> IST Resolved - Issues are resolved. Jan <var data-var='date'>22</var>, <var data-var='time'>15:14</var> IST Investigating - Observing Call connectivity issue from Chennai - series(444289*********) Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

Observing Call connectivity issue from Chennai - series(444289*********)

Nov <var data-var='date'>15</var>, <var data-var='time'>10:25</var> IST Resolved - This incident has been resolved. Nov <var data-var='date'>14</var>, <var data-var='time'>16:11</var> IST Investigating - Observing Call connectivity issue UP west - 12068XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

Observing Call connectivity issue UP west - 12068XXXXX

Oct <var data-var='date'>31</var>, <var data-var='time'>12:44</var> IST Resolved - This incident has been resolved. Oct <var data-var='date'>30</var>, <var data-var='time'>14:28</var> IST Investigating - Observing Call connectivity issue from Pune - 20673XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

Observing Call connectivity issue from Pune - 20673XXXXX

Oct <var data-var='date'>31</var>, <var data-var='time'>10:34</var> IST Resolved - This incident has been resolved. Oct <var data-var='date'>30</var>, <var data-var='time'>23:17</var> IST Investigating - Hi Team, There is a planned maintenance activity in {Gujarat} location. Start time: 11:00 PM End time: 1:00 AM During the activity window, there may be an impact on the call connectivity.

Maintenance activity in {Gujarat} Location

Oct <var data-var='date'>23</var>, <var data-var='time'>13:38</var> IST Resolved - This incident has been resolved. Oct <var data-var='date'>21</var>, <var data-var='time'>11:31</var> IST Investigating - Observing Call connectivity issue from Bihar - 61240XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

Observing Call connectivity issue from Bihar - 61240XXXXX

Oct <var data-var='date'> 1</var>, <var data-var='time'>08:26</var> IST Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>09:52</var> IST Investigating - Observing Call connectivity issue from Bihar - 61267XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

Is Kaleyra down?

Kaleyra status is UP

Lastest published events

PRI to SIP Migration Activity for TTSL Odisha

PRI to SIP Migration Activity for TTSL Bihar

Observing Call connectivity outage Incoming/outgoing issue from TTSL

Kaleyra Services, Components and Regions

Recent Kaleyra events

PRI to SIP Migration Activity for TTSL Odisha

PRI to SIP Migration Activity for TTSL Bihar

Observing Call connectivity outage Incoming/outgoing issue from TTSL

PRI to SIP Migration Activity for TTSL Delhi

Emergency Maintenance on RMQ and RDS Nodes

PRI to SIP Migration Activity for TTSL Hyd