Aug <var data-var='date'>21</var>, <var data-var='time'>21:03</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>21</var>, <var data-var='time'>21:03</var> PDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Aug <var data-var='date'>21</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>18</var>, <var data-var='time'>16:25</var> PDT Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (US) to 9.35.3 on August 21 from 8:00 pm-10:00 pm PT. No service disruptions are expected during this update.

Jama Connect Upgrade - Customer Validated Cloud - US

Aug <var data-var='date'>21</var>, <var data-var='time'>15:28</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>21</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>18</var>, <var data-var='time'>16:24</var> PDT Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (EMEA) to 9.35.3 on August 22 from 12:00 am-2:00 am CET. No service disruptions are expected during this update.

Jama Connect Upgrade - Customer Validated Cloud - EMEA

Aug <var data-var='date'>19</var>, <var data-var='time'>22:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>14:50</var> PDT Scheduled - Greetings from the Product Team at Jama Software! We’re excited to bring you the release of Jama Connect Interchange 1.38. You can find the complete list of updates in the Jama Connect Interchange Release Notes. Jama Connect Interchange will be updated on August 19th, at 8:00pm – 10:00pm PT. During the update, integrations will be paused. Any pending syncs will resume automatically after the update is complete.

Jama Connect Interchange Upgrade - US

Aug <var data-var='date'>19</var>, <var data-var='time'>17:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>14:48</var> PDT Scheduled - Greetings from the Product Team at Jama Software! We’re excited to bring you the release of Jama Connect Interchange 1.38. You can find the complete list of updates in the Jama Connect Interchange Release Notes. Jama Connect Interchange will be updated on August 19th, at 3:00pm – 5:00pm PT (12:00am – 2:00am CET). During the update, integrations will be paused. Any pending syncs will resume automatically after the update is complete.

Jama Connect Interchange Upgrade - EU

Aug <var data-var='date'> 9</var>, <var data-var='time'>16:06</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 9</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 2</var>, <var data-var='time'>16:23</var> PDT Scheduled - Jama Software will be conducting routine maintenance for selected instances on Sunday, August 9 from 3:00pm - 5:00pm Pacific. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jama Software - Routine maintenance August 9 - US

Aug <var data-var='date'> 7</var>, <var data-var='time'>21:06</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 7</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 2</var>, <var data-var='time'>16:21</var> PDT Scheduled - Jama Software will be conducting routine maintenance for selected instances on Friday, August 7 from 8:00pm - 10:00pm Pacific. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jama Software - Routine maintenance August 7 - US

Aug <var data-var='date'> 7</var>, <var data-var='time'>16:25</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 7</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 2</var>, <var data-var='time'>16:22</var> PDT Scheduled - Jama Software will be conducting routine maintenance for selected instances on Saturday, August 8 from 12:00am - 2:00am CET. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jama Software - Routine maintenance Aug 8 - EU

Aug <var data-var='date'> 6</var>, <var data-var='time'>10:54</var> PDT Resolved - The Jama Software engineering team has identified and resolved the partial outage issue. We will continue to monitor the situation but expect no further disruptions. Aug <var data-var='date'> 6</var>, <var data-var='time'>10:40</var> PDT Monitoring - We have implemented a fix for the issues and are monitoring the results. Aug <var data-var='date'> 6</var>, <var data-var='time'>10:11</var> PDT Investigating - We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution. As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.

Jama Connect Status

Aug <var data-var='date'> 4</var>, <var data-var='time'>10:57</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>10:12</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 4</var>, <var data-var='time'>09:58</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 4</var>, <var data-var='time'>09:29</var> PDT Investigating - We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution. As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.

Aug <var data-var='date'> 2</var>, <var data-var='time'>15:30</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 2</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>27</var>, <var data-var='time'>10:43</var> PDT Scheduled - Jama Software will be conducting routine maintenance for selected instances on Sunday, August 2 from 3:00pm - 5:00pm Pacific. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jama Software - Routine maintenance August 2 - US

Aug <var data-var='date'> 2</var>, <var data-var='time'>13:40</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 2</var>, <var data-var='time'>13:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>27</var>, <var data-var='time'>10:42</var> PDT Scheduled - Jama Software will be conducting routine maintenance for selected instances on Sunday, August 2 from 1:00pm - 3:00pm Pacific. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jul <var data-var='date'>31</var>, <var data-var='time'>21:28</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>31</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>27</var>, <var data-var='time'>10:31</var> PDT Scheduled - Jama Software will be conducting routine maintenance for selected instances on Friday, July 31 from 8:00pm - 10:00pm Pacific. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jama Software - Routine maintenance July 31 - US

Jul <var data-var='date'>31</var>, <var data-var='time'>16:13</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>31</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>27</var>, <var data-var='time'>10:33</var> PDT Scheduled - Jama Software will be conducting routine maintenance for selected instances on Saturday, August 1 from 12:00am - 2:00am CET. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jama Software - Routine maintenance Aug 1 - EU

Jul <var data-var='date'>25</var>, <var data-var='time'>03:54</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>24</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>17</var>, <var data-var='time'>15:54</var> PDT Scheduled - Jama Connect will be unavailable on Friday, July 24th from 8:00pm - 12:00am PT. During this time, the Jama team will be upgrading Connect to 9.38.0. Check out our Community Page for more information about new functionality and features.

Jama Connect Upgrade - US

Jul <var data-var='date'>24</var>, <var data-var='time'>22:44</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>24</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>17</var>, <var data-var='time'>15:59</var> PDT Scheduled - Jama Connect will be unavailable on Saturday, July 25th from 12:00am - 4:00am CET. During this time, the Jama team will be upgrading Connect to 9.38.0. Check out our Community Page for more information about new functionality and features.

Jama Connect Upgrade - EMEA

Jul <var data-var='date'>22</var>, <var data-var='time'>23:11</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>20</var>, <var data-var='time'>10:31</var> PDT Scheduled - Greetings from the Product Team at Jama Software! We’re excited to bring you the release of Jama Connect Interchange 1.37. You can find the complete list of updates in the Jama Connect Interchange Release Notes. Jama Connect Interchange will be updated on Wednesday, July 22, at 8:00pm – 12:00am PT. During the update, integrations will be paused. Any pending syncs will resume automatically after the update is complete.

Jul <var data-var='date'>22</var>, <var data-var='time'>17:36</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>20</var>, <var data-var='time'>10:30</var> PDT Scheduled - Greetings from the Product Team at Jama Software! We’re excited to bring you the release of Jama Connect Interchange 1.37. You can find the complete list of updates in the Jama Connect Interchange Release Notes. Jama Connect Interchange will be updated on Wednesday, July 22, at 3:00pm – 7:00pm PT (12:00am – 4:00am CET). During the update, integrations will be paused. Any pending syncs will resume automatically after the update is complete.

Jul <var data-var='date'>10</var>, <var data-var='time'>22:51</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>10</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 6</var>, <var data-var='time'>11:28</var> PDT Scheduled - The Jama team will upgrade (production tenants only) Connect Customer Validated Cloud (US) to 9.35.2 on July, 10th from 8:00pm - 12:00am PDT. Service will be unavailable during this time.

Jul <var data-var='date'>10</var>, <var data-var='time'>16:20</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>10</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 6</var>, <var data-var='time'>11:27</var> PDT Scheduled - The Jama team will upgrade (production tenants only) Connect Customer Validated Cloud (EU) to 9.35.2 on July, 11th from 12:00am - 04:00am CEST. Service will be unavailable during this time.

Jama Connect Upgrade - Customer Validated Cloud - EU

Jun <var data-var='date'>30</var>, <var data-var='time'>21:55</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>25</var>, <var data-var='time'>13:30</var> PDT Scheduled - The Jama team will upgrade (Staging tenants only) Connect Customer Validated Cloud (US) to 9.35.2 on June, 30th from 8:00pm - 12:00am PDT. Service will be unavailable during this time.

Jun <var data-var='date'>30</var>, <var data-var='time'>16:19</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>25</var>, <var data-var='time'>13:25</var> PDT Scheduled - The Jama team will upgrade (Staging tenants only) Connect Customer Validated Cloud (EU) to 9.35.2 on July, 1st from 12:00am - 04:00am CEST. Service will be unavailable during this time.

Jun <var data-var='date'>30</var>, <var data-var='time'>10:12</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>30</var>, <var data-var='time'>09:57</var> PDT Investigating - Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

Jun <var data-var='date'>26</var>, <var data-var='time'>22:15</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>26</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>22</var>, <var data-var='time'>15:10</var> PDT Scheduled - Jama Connect will be unavailable on Friday, 26 from 8:00pm - 12:00am PT. During this time, the Jama team will be upgrading Connect to 9.37.0. Check out our Community Page for more information about new functionality and features. https://support.jamasoftware.com/hc/en-us/articles/46702937210125-Version-9-37-Cloud

Jun <var data-var='date'>26</var>, <var data-var='time'>18:41</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>26</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>22</var>, <var data-var='time'>15:08</var> PDT Scheduled - Jama Connect will be unavailable on Saturday, 27th from 12:00am - 4:00am CET. During this time, the Jama team will be upgrading Connect to 9.37.0. Check out our Community Page for more information about new functionality and features. https://support.jamasoftware.com/hc/en-us/articles/46702937210125-Version-9-37-Cloud

Jun <var data-var='date'>24</var>, <var data-var='time'>22:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>22</var>, <var data-var='time'>08:42</var> PDT Scheduled - Greetings from the Product Team at Jama Software! We’re excited to bring you the release of Jama Connect Interchange 1.36. You can find the complete list of updates in the Jama Connect Interchange Release Notes. Jama Connect Interchange will be updated on Wednesday, June 24, at 8:00pm – 10:00pm PT. During the update, integrations will be paused. Any pending syncs will resume automatically after the update is complete.

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Lastest published events

Jama Connect Upgrade - Customer Validated Cloud - US

Jama Connect Upgrade - Customer Validated Cloud - EMEA

Jama Connect Interchange Upgrade - US

Jama Software Services, Components and Regions

Recent Jama Software events

Jama Connect Upgrade - Customer Validated Cloud - US

Jama Connect Upgrade - Customer Validated Cloud - EMEA

Jama Connect Interchange Upgrade - US

Jama Connect Interchange Upgrade - EU

Jama Software - Routine maintenance August 9 - US

Jama Software - Routine maintenance August 7 - US