THIS IS A SCHEDULED EVENT Oct <var data-var='date'>24</var>, <var data-var='time'>05:00</var> - <var data-var='time'>13:00</var> UTC Aug <var data-var='date'> 6</var>, <var data-var='time'>18:48</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 10/24/26 05:00 UTC Estimated End Time: 10/24/26 13:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ PRD

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>14</var>, <var data-var='time'>05:00</var> - <var data-var='time'>13:00</var> UTC Aug <var data-var='date'> 6</var>, <var data-var='time'>18:46</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 10/14/26 05:00 UTC Estimated End Time: 10/14/26 13:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ STG/UAT

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>9</var>, <var data-var='time'>21:00</var> UTC &nbsp;-&nbsp; Oct <var data-var='date'>10</var>, <var data-var='time'>05:00</var> UTC Aug <var data-var='date'> 6</var>, <var data-var='time'>18:44</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 10/9/26 21:00 UTC Estimated End Time: 10/10/26 05:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - FFZ PRD

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>4</var>, <var data-var='time'>07:00</var> - <var data-var='time'>11:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>17:09</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IAZ PRD Maintenance Window Start Date/Time: Oct 4, 2026 07:00 UTC End Date/Time: Oct 4, 2026 11:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ PRD

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>4</var>, <var data-var='time'>01:00</var> - <var data-var='time'>05:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>17:11</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IRW PRD Maintenance Window Start Date/Time: Oct 4, 2026 01:00 UTC End Date/Time: Oct 4, 2026 05:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - IRW PRD

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>3</var>, <var data-var='time'>07:00</var> - <var data-var='time'>11:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>17:08</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: WAZ PRD Maintenance Window Start Date/Time: Oct 3, 2026 07:00 UTC End Date/Time: Oct 3, 2026 11:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ PRD

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>3</var>, <var data-var='time'>01:00</var> - <var data-var='time'>05:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>17:06</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: LDZ PRD Maintenance Window Start Date/Time: Oct 3, 2026 01:00 UTC End Date/Time: Oct 3, 2026 05:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - LDZ PRD

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>30</var>, <var data-var='time'>21:00</var> UTC &nbsp;-&nbsp; Oct <var data-var='date'>1</var>, <var data-var='time'>05:00</var> UTC Aug <var data-var='date'> 6</var>, <var data-var='time'>18:43</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 9/30/26 21:00 UTC Estimated End Time: 10/1/26: 05:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - FFZ STG/UAT

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>27</var>, <var data-var='time'>05:00</var> - <var data-var='time'>09:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>16:33</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ PRD Maintenance Window Start Date/Time: Sept 27, 2026 05:00 UTC End Date/Time: Sept 27, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - TTZ PRD

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>26</var>, <var data-var='time'>07:00</var> - <var data-var='time'>11:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>16:27</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: NVC PRD Maintenance Window Start Date/Time: Sept 26, 2026 07:00 UTC End Date/Time: Sept 26, 2026 11:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - NVC PRD

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>26</var>, <var data-var='time'>07:00</var> - <var data-var='time'>11:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>16:05</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: NVZ CH PRD Maintenance Window Start Date/Time: Sept 26, 2026 07:00 UTC End Date/Time: Sept 26, 2026 11:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ CH PRD

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>26</var>, <var data-var='time'>05:00</var> - <var data-var='time'>09:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>16:36</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: NVZ PRD Maintenance Window Start Date/Time: Sept 26, 2026 05:00 UTC End Date/Time: Sept 26, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ PRD

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>26</var>, <var data-var='time'>05:00</var> - <var data-var='time'>15:00</var> UTC Aug <var data-var='date'> 6</var>, <var data-var='time'>18:40</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 9/26/26 05:00 UTC Estimated End Time: 9/26/26 15:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - IAZ PRD

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>25</var>, <var data-var='time'>22:00</var> UTC &nbsp;-&nbsp; Sep <var data-var='date'>26</var>, <var data-var='time'>02:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>16:30</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: FFZ PRD Maintenance Window Start Date/Time: Sept 25, 2026 22:00 UTC End Date/Time: Sept 26, 2026 02:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ PRD

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>25</var>, <var data-var='time'>13:00</var> - <var data-var='time'>17:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>15:53</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: NSZ PRD Maintenance Window Start Date/Time: Sept 25, 2026 13:00 UTC End Date/Time: Sept 25, 2026 17:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - NSZ PRD

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>25</var>, <var data-var='time'>09:00</var> - <var data-var='time'>13:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>14:32</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IRW STG/UAT Maintenance Window Start Date/Time: Sept 25, 2026 09:00 UTC End Date/Time: Sept 25, 2026 13:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - IRW STG/UAT

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>24</var>, <var data-var='time'>09:00</var> - <var data-var='time'>13:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>14:30</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IAZ STG/UAT Maintenance Window Start Date/Time: Sept 24, 2026 09:00 UTC End Date/Time: Sept 24, 2026 13:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ STG/UAT

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>23</var>, <var data-var='time'>09:00</var> - <var data-var='time'>13:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>14:28</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: WAZ STG/UAT Maintenance Window Start Date/Time: Sept 23, 2026 09:00 UTC End Date/Time: Sept 23, 2026 13:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ STG/UAT

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>22</var>, <var data-var='time'>09:00</var> - <var data-var='time'>12:00</var> UTC Aug <var data-var='date'> 6</var>, <var data-var='time'>19:22</var> UTC Scheduled - Neurons Platform AKS upgrades will be performed on the NVU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.

Neurons NVU AKS Upgrade - SRE 1977672

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>21</var>, <var data-var='time'>09:00</var> - <var data-var='time'>13:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>14:21</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: LDZ STG/UAT Maintenance Window Start Date/Time: Sept 21, 2026 09:00 UTC End Date/Time: Sept 21, 2026 13:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - LDZ STG/UAT

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>19</var>, <var data-var='time'>07:00</var> - <var data-var='time'>11:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>15:19</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: CZERO PRD Maintenance Window Start Date/Time: Sept 19, 2026 07:00 UTC End Date/Time: Sept 19, 2026 11:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - CZERO PRD

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>17</var>, <var data-var='time'>09:00</var> - <var data-var='time'>13:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>14:19</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: NVZ STG/UAT Maintenance Window Start Date/Time: Sept 17, 2026 09:00 UTC End Date/Time: Sept 17, 2026 13:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ STG/UAT

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>16</var>, <var data-var='time'>09:00</var> - <var data-var='time'>13:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>14:17</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ STG/UAT Maintenance Window Start Date/Time: Sept 16, 2026 09:00 UTC End Date/Time: Sept 16, 2026 13:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - TTZ STG/UAT

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>16</var>, <var data-var='time'>09:00</var> - <var data-var='time'>13:00</var> UTC Aug <var data-var='date'>21</var>, <var data-var='time'>14:09</var> UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: FFZ STG/UAT Maintenance Window Start Date/Time: Sept 16, 2026 09:00 UTC End Date/Time: Sept 16, 2026 13:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ STG/UAT

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>16</var>, <var data-var='time'>05:00</var> - <var data-var='time'>15:00</var> UTC Aug <var data-var='date'> 6</var>, <var data-var='time'>18:37</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 9/6/26 05:00 UTC Estimated End Time: 9/6/26 15:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

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Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ PRD

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ STG/UAT

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - FFZ PRD

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Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ PRD

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ STG/UAT

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - FFZ PRD

Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ PRD

Ivanti Neurons for ITSM 2026.3 Upgrade - IRW PRD

Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ PRD