Jun <var data-var='date'>12</var>, <var data-var='time'>14:56</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>14:44</var> UTC Investigating - We are currently investigating this issue.

Website login and sign up unavailable for some customers

Apr <var data-var='date'>21</var>, <var data-var='time'>20:36</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>20:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>21</var>, <var data-var='time'>20:01</var> UTC Investigating - We are currently investigating this issue.

Issues processing background jobs and some timeouts

Apr <var data-var='date'>14</var>, <var data-var='time'>17:34</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>14</var>, <var data-var='time'>15:36</var> UTC Monitoring - Systems seems to be back to normal, but we will continue to monitor the situation Apr <var data-var='date'>14</var>, <var data-var='time'>15:10</var> UTC Investigating - We are currently investigating this issue.

Issues processing background jobs

Mar <var data-var='date'>25</var>, <var data-var='time'>14:01</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>25</var>, <var data-var='time'>12:35</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>25</var>, <var data-var='time'>07:14</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'>24</var>, <var data-var='time'>23:50</var> UTC Investigating - The issue seems to be with our North America server that runs the checks. We're still trying to understand the root cause. Mar <var data-var='date'>24</var>, <var data-var='time'>20:37</var> UTC Monitoring - We've made some changes and will monitor the fix for the next few hours Mar <var data-var='date'>24</var>, <var data-var='time'>20:16</var> UTC Investigating - We're getting reports that website monitors might be triggering down alerts. We're investigating possible causes.

Website Monitors might be triggering false alerts

Mar <var data-var='date'>12</var>, <var data-var='time'>16:47</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>12</var>, <var data-var='time'>16:43</var> UTC Monitoring - We've released a fix, and now queues are being processed. Mar <var data-var='date'>12</var>, <var data-var='time'>16:39</var> UTC Identified - We've identified a situation where some background jobs (monitors and notifications) got stuck in the queues and were only processed when we released the fix. We're sorry for the issues caused.

Background jobs queue got stuck for some time

Dec <var data-var='date'> 5</var>, <var data-var='time'>09:23</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>09:15</var> UTC Monitoring - It seems we're back online. We'll keep this incident open until resolution is confirmed. Dec <var data-var='date'> 5</var>, <var data-var='time'>09:13</var> UTC Identified - The issue is related to an outage in one of our upstream providers (Cloudflare) https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q Dec <var data-var='date'> 5</var>, <var data-var='time'>09:03</var> UTC Investigating - We are currently investigating this issue.

Website is currently unavailable

Nov <var data-var='date'>18</var>, <var data-var='time'>15:56</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>14:49</var> UTC Monitoring - Cloudflare says we issue is now fixed, and we're seeing improvements. Nov <var data-var='date'>18</var>, <var data-var='time'>12:06</var> UTC Update - This might also impact the monitoring of third-party services for status pages that are behind Cloudflare. Nov <var data-var='date'>18</var>, <var data-var='time'>11:56</var> UTC Investigating - There's an ongoing outage with Cloudflare that affects access to IsDown for some users. More details in https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Issues accessing IsDown website.

Oct <var data-var='date'>29</var>, <var data-var='time'>17:14</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>29</var>, <var data-var='time'>17:12</var> UTC Identified - We've found an alternate way and we're implementing the fix Oct <var data-var='date'>29</var>, <var data-var='time'>16:39</var> UTC Investigating - The source we use to get Azure official outages is currently unavailable. We're trying to find ways to get the information. Sorry for the situation.

Issues getting the official outages from Azure source

Oct <var data-var='date'>20</var>, <var data-var='time'>10:04</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>09:47</var> UTC Monitoring - There's an ongoing AWS outage that affects a great part of the internet, and especially one big status page provider where we collect the data. We're going through the queue as it seems to be recovering. Sorry for the delay.

Issues with status page provider

Aug <var data-var='date'>31</var>, <var data-var='time'>23:39</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>31</var>, <var data-var='time'>23:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>31</var>, <var data-var='time'>23:26</var> UTC Identified - We've identified an issue that occurred over the last 24-48 hours with our Asia-based probe, which may cause problems with uptime monitoring detection.

Problem with custom monitors relying only on probes located in Asia

Jun <var data-var='date'>12</var>, <var data-var='time'>19:25</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>18:38</var> UTC Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>12</var>, <var data-var='time'>18:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>12</var>, <var data-var='time'>18:24</var> UTC Investigating - We are currently investigating this issue.

IsDown is currently unacessible

Feb <var data-var='date'> 1</var>, <var data-var='time'>14:45</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 1</var>, <var data-var='time'>14:40</var> UTC Monitoring - The website is now accessible again. We will continue to monitor to understand if it fully recovered. Feb <var data-var='date'> 1</var>, <var data-var='time'>14:36</var> UTC Investigating - We are currently investigating this issue.

IsDown.app is current inaccessible

Dec <var data-var='date'>13</var>, <var data-var='time'>01:19</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'>13</var>, <var data-var='time'>00:22</var> UTC Update - We continue to monitor the situation and are working to find a workaround. In the meantime, we have disabled the North America region to prevent false positives. Dec <var data-var='date'>12</var>, <var data-var='time'>23:48</var> UTC Identified - The issue is related to a problem with our cloud provider (https://status.digitalocean.com/incidents/ndhzmhvjpy80), and we’re trying to determine if there is a workaround. Dec <var data-var='date'>12</var>, <var data-var='time'>22:54</var> UTC Investigating - We are currently investigating issues with the North American servers responsible for testing the uptime of custom monitors.

Issue with Custom Monitors in the North America Region

Dec <var data-var='date'> 1</var>, <var data-var='time'>07:31</var> UTC Resolved - The incident has been resolved. We sincerely apologize for the situation and will take the necessary steps in the next few days to prevent a recurrence. Dec <var data-var='date'> 1</var>, <var data-var='time'>07:28</var> UTC Investigating - From around 00:30 a.m. UTC to 03:40 a.m. UTC, we had an issue with the servers used to monitor the North American region, creating false positives.

Issue with servers used for custom monitoring in the North America region

Oct <var data-var='date'> 9</var>, <var data-var='time'>16:58</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 9</var>, <var data-var='time'>13:07</var> UTC Investigating - We're getting reports of timeouts similar to those in a previous incident (https://isdown.statuspage.io/incidents/3h2h83sd1bjg). We're checking with the cloud provider to see if there is anything we can do to mitigate the situation. Monitoring and Notifications are not affected.

Multiple reports of timeouts accessing isdown.app

Oct <var data-var='date'> 8</var>, <var data-var='time'>22:30</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 8</var>, <var data-var='time'>22:14</var> UTC Monitoring - We’re seeing some improvements with far fewer timeouts. We’ll keep monitoring. Oct <var data-var='date'> 8</var>, <var data-var='time'>20:57</var> UTC Update - We continue to see with Heroku what possible options to mitigate the situation (https://status.heroku.com/incidents/2684). The current situation is that requests will get a connection timeout. Oct <var data-var='date'> 8</var>, <var data-var='time'>17:59</var> UTC Identified - It's an issue with our cloud provider. We're trying to understand what could be a solution to this problem. Oct <var data-var='date'> 8</var>, <var data-var='time'>17:11</var> UTC Investigating - We are currently investigating this issue.

Sep <var data-var='date'>22</var>, <var data-var='time'>06:31</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>22</var>, <var data-var='time'>06:02</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>12</var>, <var data-var='time'>15:35</var> UTC Scheduled - We will be performing a scheduled database upgrade to improve performance and stability. During this time, the service will be temporarily unavailable. The downtime is expected to last between 15 to 30 minutes. We appreciate your patience and understanding as we work to enhance our system.

Scheduled Database Maintenance & Upgrade

Sep <var data-var='date'> 6</var>, <var data-var='time'>13:25</var> UTC Resolved - Our system sent recovery notifications to monitors that were already operational. We've deployed a fix. We're sorry for the issue. Please let us know if you have any questions. Sep <var data-var='date'> 6</var>, <var data-var='time'>13:11</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'> 6</var>, <var data-var='time'>13:05</var> UTC Investigating - We are currently investigating this issue.

Wrongly notifications sent for SSL Monitors

Apr <var data-var='date'>21</var>, <var data-var='time'>20:37</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>17:20</var> UTC Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>21</var>, <var data-var='time'>17:13</var> UTC Identified - Our provider is having problems with servers in Asia. We've disabled the check from this location, and continue to monitor the situation so we can re-enable it as soon as possible.

Issues with Asia checks

Apr <var data-var='date'>15</var>, <var data-var='time'>19:23</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>17:22</var> UTC Identified - We're working with the third-party provider to fix this quickly.

Email provider is having issues and email notifications are delayed

Apr <var data-var='date'> 2</var>, <var data-var='time'>20:39</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 2</var>, <var data-var='time'>20:15</var> UTC Monitoring - We're seeing recovery of the system. We're going to continue to monitor. Apr <var data-var='date'> 2</var>, <var data-var='time'>19:32</var> UTC Investigating - We are currently having issues with a status page provider, which may cause some delays in getting the latest information.

Possible delays in getting latest outage information

Mar <var data-var='date'>11</var>, <var data-var='time'>19:04</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>11</var>, <var data-var='time'>18:56</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>11</var>, <var data-var='time'>18:45</var> UTC Investigating - We are currently investigating this issue.

Custom Monitors are not running

Jan <var data-var='date'>31</var>, <var data-var='time'>08:16</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>31</var>, <var data-var='time'>07:44</var> UTC Monitoring - Datadog calls stop giving an error. We will continue to monitor the situation and will wait until Datadog confirms the resolution to mark it as resolved. Jan <var data-var='date'>31</var>, <var data-var='time'>07:27</var> UTC Identified - We're having issues with sending data to Datadog. An outage in Datadog itself causes this. You can check more details in https://isdown.app/integrations/datadog/incidents/254163-elevated-error-rates-for-metrics-submission. We'll be monitoring the situation.

Problems with Datadog integration

Nov <var data-var='date'> 8</var>, <var data-var='time'>15:53</var> UTC Resolved - We're back online. Seems it was a Cloudflare issue. Nov <var data-var='date'> 8</var>, <var data-var='time'>15:49</var> UTC Investigating - We are currently investigating this issue.

IsDown.app is inaccessible.

Oct <var data-var='date'>28</var>, <var data-var='time'>08:20</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>28</var>, <var data-var='time'>08:05</var> UTC Monitoring - Everything seems to be working correctly now. We will continue to monitor before closing the incident. Oct <var data-var='date'>28</var>, <var data-var='time'>07:45</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'>28</var>, <var data-var='time'>07:45</var> UTC Investigating - This is due to an ongoing incident with a status page provider.

Is IsDown down?

IsDown status is UP

Lastest published events

Website login and sign up unavailable for some customers

Issues processing background jobs and some timeouts

Issues processing background jobs

IsDown Services, Components and Regions

Recent IsDown events

Website login and sign up unavailable for some customers

Issues processing background jobs and some timeouts

Issues processing background jobs

Website Monitors might be triggering false alerts

Background jobs queue got stuck for some time

Website is currently unavailable

Get your FREE account now,
5 monitors included!

Is IsDown down?

IsDown status is UP

Lastest published events

Website login and sign up unavailable for some customers

Issues processing background jobs and some timeouts

Issues processing background jobs

IsDown Services, Components and Regions

Recent IsDown events

Website login and sign up unavailable for some customers

Issues processing background jobs and some timeouts

Issues processing background jobs

Website Monitors might be triggering false alerts

Background jobs queue got stuck for some time

Website is currently unavailable

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!