Jul <var data-var='date'>14</var>, <var data-var='time'>05:00</var> UTC Resolved - Tokens were not refreshing as expected, causing builds to fail to initialize. Engineering pushed a fix for this process.

Issues with Bitbucket tokens in Appflow

Jan <var data-var='date'>12</var>, <var data-var='time'>14:58</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'> 7</var>, <var data-var='time'>22:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. If you continue to experience issues with builds, please try the following steps: 1. Revoke the Azure DevOps integration in Personal settings > Integrations 2. Reconnect the repository in your app's git settings 3. Push a new commit in your repository 4. Trigger a build from the new commit and confirm whether the cloning process completes successfully Please reach out to us if the steps above do not resolve the issue. Jan <var data-var='date'> 7</var>, <var data-var='time'>18:57</var> UTC Investigating - Customers using Azure DevOps as their git provider may be unable to link their repositories or complete builds in Appflow. We are looking into the issue and will share updates as we have more information.

Issues authenticating with Azure DevOps in Appflow

Nov <var data-var='date'>18</var>, <var data-var='time'>15:00</var> UTC Resolved - As a result of Cloudflare's outage, users may have been intermittently unable to access Ionic's services as of 11:48 UTC. The incident was resolved as of 14:57 UTC.

Ionic services temporarily inaccessible due to Cloudflare outage

Jan <var data-var='date'> 6</var>, <var data-var='time'>09:00</var> UTC Resolved - Starting on Jan 6th, 2024 at 17:17 UTC, Appflow builds using the iOS 2024.10 build stack began failing. An issue was identified that was preventing builds from successful completion, resulting in stuck builds timing out after an hour. The issue was resolved Jan 6th 2024 20:15 UTC.

iOS builds failing

Jun <var data-var='date'> 5</var>, <var data-var='time'>20:58</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 5</var>, <var data-var='time'>13:42</var> UTC Monitoring - A fix has been applied that should resolve iOS build failures and we are monitoring the results. Jun <var data-var='date'> 5</var>, <var data-var='time'>09:26</var> UTC Investigating - We are currently investigating an ongoing issue with iOS builds in Appflow.

Appflow iOS Builds are down

May <var data-var='date'> 8</var>, <var data-var='time'>16:34</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>14:31</var> UTC Monitoring - A fix has been implemented and we currently working on identifying the root cause. We expect that new iOS builds should no longer fail. Thank you for your patience. May <var data-var='date'> 8</var>, <var data-var='time'>14:11</var> UTC Investigating - Beginning around 5:00 am ET, degraded performance of the iOS build runners has been identified. iOS builds may be intermittently failing. We are working on investigating the issue and should have more details available shortly. Thank you for your patience.

Appflow iOS builds intermittently failing

Apr <var data-var='date'> 2</var>, <var data-var='time'>15:00</var> UTC Resolved - In the week of March 24, Ionic made some internal changes to GitHub configuration during the process of migrating to a new CI/CD setup. While deploying one service to test the changes, one of the required secrets was not correctly migrated. This was not immediately detected as the service's successful responses were heavily cached. Once the caches expired, the missing secret caused the service to respond with failure responses to permission checks. These failures were incorrectly interpreted by downstream services. This was the root cause of these services failing and resulting downtime with the Appflow dashboard. Once the required secret was migrated and caches were flushed, all service was restored. Remediation CI/CD pipeline is updated to check for missing / incorrectly migrated secrets and fail fast under this scenario. Additional changes weee made to downstream services to not misinterpret failure responses.

Appflow Builds and Live Updates - Service Interruption

Dec <var data-var='date'> 6</var>, <var data-var='time'>13:00</var> UTC Resolved - Around 8:00 am ET, a partial outage was identified in which iOS deployments that were deployed independently from builds were failing to deploy successfully. A fix was released around 10:00 am ET, which has since resolved any iOS deployment issues.

iOS Deployment Partial Outage

Sep <var data-var='date'>20</var>, <var data-var='time'>21:00</var> UTC Resolved - At 4pm on September 20, 2023, an Appflow code deployment impacted the ability to download Ionic Enterprise native plugins requiring an authorization key. The issue originated from changes in the way we handle authentication parameters. Users were encountering 403 errors during download requests. The issue was identified and resolved. No action is required from Customers at this time.

Enterprise native plugins authorization issue

Jun <var data-var='date'> 9</var>, <var data-var='time'>19:14</var> UTC Resolved - This incident has been resolved. If you are still seeing any issues please reach out to our Support team. Jun <var data-var='date'> 9</var>, <var data-var='time'>18:16</var> UTC Monitoring - A fix has been implemented for this and users should be able to run iOS builds as expected. Please reach out to our support team in case if you are still seeing any issues. Thank you for your patience. Jun <var data-var='date'> 9</var>, <var data-var='time'>16:08</var> UTC Investigating - We are currently investigating issues with iOS build signing on Appflow. This may prevent users from completing new iOS builds using the MacOS builds stacks. We will post more details shortly. Thank you for your patience.

Appflow iOS signing issues

Jun <var data-var='date'> 7</var>, <var data-var='time'>18:51</var> UTC Resolved - A fix has been deployed by the GitHub Team. The Appflow integration should work as expected. Please do contact support if you are seeing any issues. Thanks for your patience. Jun <var data-var='date'> 7</var>, <var data-var='time'>17:37</var> UTC Identified - The Appflow dashboard integration with GitHub is currently impacted by a widespread Github webhooks degraded performance. Users may be unable to see new commits from GitHub during this incident. This is an issue with 3rd party service and our Appflow team is actively monitoring. Thanks for your patience!

Github integration issues with Appflow

Apr <var data-var='date'>27</var>, <var data-var='time'>22:49</var> UTC Resolved - This incident is now resolved. Please reach out to our support incase if you are still seeing any related issues. Apr <var data-var='date'>27</var>, <var data-var='time'>22:26</var> UTC Monitoring - The issue has been fixed and we were able to confirm that new iOS builds can trigger. Please reach out to our support in case if you are still seeing any issues. Thank you for your patience. Apr <var data-var='date'>27</var>, <var data-var='time'>21:37</var> UTC Investigating - We are currently investigating iOS builds that are stuck in the queued state. This may prevent users from triggering new builds using the MacOS builds stacks. We will post further details soon. Thanks for your cooperation.

Appflow iOS builds stuck in Queued state

Mar <var data-var='date'>30</var>, <var data-var='time'>17:48</var> UTC Resolved - We believe this incident is resolved. Please do reach out to our support in case you are still seeing any issues. Thank you for your patience. Mar <var data-var='date'>30</var>, <var data-var='time'>15:51</var> UTC Monitoring - We believe this is resolved as of now. We are currently monitoring the results for any reoccurance. Please do reach out to our support in case you are seeing any further issues. Thanks for your patience. Mar <var data-var='date'>30</var>, <var data-var='time'>14:47</var> UTC Investigating - Our Appflow team is currently investigating reports of live updates failures or slower live updates. We will keep you informed as soon as we have further updates. Thanks for your patience.

Appflow live update process is running slow or fails intermittently.

Feb <var data-var='date'>18</var>, <var data-var='time'>18:44</var> UTC Resolved - We believe this incident is resolved and users should be able to deploy to the Appstore as expected. If you are still seeing any issues, please contact our support. Thank you for your co-operation. Feb <var data-var='date'>17</var>, <var data-var='time'>21:31</var> UTC Monitoring - There has been an ongoing connection issue between Appflow and Apple. We believe Apple has begun accepting binary uploads again, so please redeploy your app(s) as needed. Please do reach out to our support in case you are seeing any further issues. Thanks for your patience. Feb <var data-var='date'>17</var>, <var data-var='time'>18:00</var> UTC Investigating - We are currently investigating an issue preventing deployments to Appstore for iOS builds. Users can build as expected but may not be able to deploy from Appflow. Thanks for your patience.

Appstore deployment failures on macOS build stacks.

Feb <var data-var='date'>15</var>, <var data-var='time'>03:05</var> UTC Resolved - This incident has been resolved by our team and users should be able deploy as expected. Please do contact our support in case you are still seeing any further issues. Thanks for your patience. Feb <var data-var='date'>14</var>, <var data-var='time'>23:52</var> UTC Investigating - We are currently investigating an issue that is preventing Appstore deployments for iOS Appstore builds from all older build stacks other than macOS - 2022.10. We are working on a fix but in the meantime, it is recommended that you can try using the latest build stack macOS - 2022.10 as a workaround. Thank you for your patience.

Investigating Appstore deployment failures on older macOS build stacks.

Jan <var data-var='date'>12</var>, <var data-var='time'>17:51</var> UTC Resolved - This incident has been resolved. Please contact our Appflow support if you are still seeing any further issues. Thanks for your patience. Jan <var data-var='date'>12</var>, <var data-var='time'>16:27</var> UTC Monitoring - A fix has been deployed for this issue and we are currently monitoring the results. Users should be able to trigger builds as usual. Please contact our Appflow support if you are still seeing any further issues. Thank you for your patience. Jan <var data-var='date'>12</var>, <var data-var='time'>14:55</var> UTC Investigating - We are currently investigating failures to initialize builds when using macOS 2021.06 & 2021.09 build stacks. In the short term the 2021.10 and later build stacks can be used as an alternative. We will follow up with further details soon. Thanks for your patience.

iOS builds using the macOS 2021.06 & 2021.09 build stacks fail to initialize

Sep <var data-var='date'>29</var>, <var data-var='time'>19:01</var> UTC Resolved - We were able to confirm that the fix applied resolves this issue. Please do reach out to our customer support in case you are seeing any further issue. Thank you for your patience. Sep <var data-var='date'>29</var>, <var data-var='time'>14:38</var> UTC Monitoring - Our engineering team has implemented a fix for this and users should be able to build for iOS in Appflow now. There might be a slight delay as the backlog clears, please do reach out to our customer support in case you are still seeing any further issues. Thank you for your patience. Sep <var data-var='date'>29</var>, <var data-var='time'>13:19</var> UTC Investigating - We are currently investigating iOS build failures, where the builds fail to initiate when using the MacOS 2022.09 & MacOS 2021.10 build stacks. This may degrade the performance on other iOS build stacks as well. We will keep you informed as soon as we have further information on this. Thank you for your patience.

Builds using MacOS build stacks fail to initialize

Sep <var data-var='date'>23</var>, <var data-var='time'>21:54</var> UTC Resolved - We were able to confirm that this issue is resolved by the fix deployed by our engineering team. Please reach out to our support in case you are still seeing any issues. Thanks for your patience. Sep <var data-var='date'>22</var>, <var data-var='time'>20:01</var> UTC Monitoring - Our engineering team has deployed a fix for this issue and it appears to fix this issue. We are still monitoring the fix and working on a permanent fix. Please reach out to our support team in case you are still seeing any issues. Thanks for your patience. Sep <var data-var='date'>22</var>, <var data-var='time'>17:36</var> UTC Identified - We are currently seeing reports of live updates failures or slower live updates. This appears to be related to degraded performance with our CDN and our engineers are currently testing a workaround. We will keep you informed on further updates, thanks for your patience.

Appflow live update process is running slow or fails sporadically

Aug <var data-var='date'>24</var>, <var data-var='time'>00:41</var> UTC Resolved - Our engineering team deployed a fix for this and it appears to be working. Please reach out to our support in case you are still seeing any issues. Thanks for your patience. Aug <var data-var='date'>24</var>, <var data-var='time'>00:37</var> UTC Identified - The Ionic dashboard login is affected by a widespread Heroku outage. Users may be unable to login until the problem is resolved. We are closely watching this and will inform about further updates. Thanks for your patience! For more info see: https://status.heroku.com/incidents/2453

Ionic dashboard login impacted by Heroku outage

Jun <var data-var='date'> 7</var>, <var data-var='time'>01:46</var> UTC Resolved - Issues affecting the Ionic Zendesk instance appear to be resolved. Please do contact Ionic support in case you are seeing any issue with tickets or ticket responses. Thanks for your patience! Jun <var data-var='date'> 6</var>, <var data-var='time'>17:25</var> UTC Identified - We have identified the issue and working towards resolving it. You can directly email support@ionic.io in the interim to create new tickets, or inquire on your existing tickets. We will keep you posted as soon as we have further information. Thank you for your patience. Jun <var data-var='date'> 6</var>, <var data-var='time'>15:18</var> UTC Investigating - The Ionic ticketing system and Knowledge Base are affected due to an issue with our Zendesk instance. Users may be unable to access the ticketing system or KB until the problem is resolved. We anticipate some delays when the service is restored to clear any backlog. Thanks for your patience!

Ionic Zendesk support issue

May <var data-var='date'>22</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>22</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>20:18</var> UTC Scheduled - We will be undergoing scheduled database maintenance tasks during this time which may cause brief interruptions during this time but should resume immediately. Please contact Ionic support if you are seeing any further issues.

Automatic database maintenance

May <var data-var='date'>21</var>, <var data-var='time'>06:01</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>20:17</var> UTC Scheduled - We will be undergoing scheduled database maintenance tasks during this time which may cause brief interruptions during this time but should resume immediately. Please contact Ionic support if you are seeing any further issues.

May <var data-var='date'>20</var>, <var data-var='time'>06:02</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>20:15</var> UTC Scheduled - We will be undergoing scheduled database maintenance tasks during this time which may cause brief interruptions during this time but should resume immediately. Please contact Ionic support if you are seeing any further issues.

May <var data-var='date'>19</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>19</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>20:04</var> UTC Scheduled - We will be undergoing scheduled database maintenance tasks during this time which may cause brief interruptions during this time but should resume immediately. Please contact Ionic support if you are seeing any further issues.

May <var data-var='date'>11</var>, <var data-var='time'>19:04</var> UTC Resolved - This issue has been marked as resolved by Cocoapods team. Please do contact our support if you are still seeing any further issues. Thanks for your patience. May <var data-var='date'>11</var>, <var data-var='time'>15:43</var> UTC Monitoring - Cocoapods team has deployed a fix and the iOS builds are building fine. We will monitor the status for any reoccurrences but consider this resolved. Thanks again for your patience during this incident. If you are still seeing any further issues, please do contact our Ionic Support. May <var data-var='date'>11</var>, <var data-var='time'>14:03</var> UTC Investigating - We are currently seeing reports of iOS build failures due to Unreliable CDN issue with Cocoapods. Users may have some difficulty building for iOS until the problem is resolved. We anticipate some delays when the service is restored to clear any backlog. Thanks for your patience! see: https://status.cocoapods.org/#

Is Ionic Framework down?

Ionic Framework status is UP

Lastest published events

Issues with Bitbucket tokens in Appflow

Issues authenticating with Azure DevOps in Appflow

Ionic services temporarily inaccessible due to Cloudflare outage

Ionic Framework Services, Components and Regions

Recent Ionic Framework events

Issues with Bitbucket tokens in Appflow

Issues authenticating with Azure DevOps in Appflow

Ionic services temporarily inaccessible due to Cloudflare outage

iOS builds failing

Appflow iOS Builds are down

Appflow iOS builds intermittently failing