Feb <var data-var='date'>24</var>, <var data-var='time'>12:58</var> EST Resolved - This incident has been resolved.Feb <var data-var='date'>24</var>, <var data-var='time'>10:37</var> EST Identified - We are working on an issue stemming from a change at our upstream provider.

Experiencing an issue with CBOE One Delayed Feed

Dec <var data-var='date'>28</var>, <var data-var='time'>00:00</var> EST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>27</var>, <var data-var='time'>00:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>16</var>, <var data-var='time'>15:39</var> EST Scheduled - We will be undergoing scheduled database maintenance during 12/27/2025 - 12/28/2025. There is the possibility of down time, partial and potential total outage during this period. If you have any questions, please email support@intrinio.com

Scheduled Database Maintenance (12/27-12/28)

Dec <var data-var='date'> 4</var>, <var data-var='time'>16:19</var> EST Resolved - This incident has been resolved.Dec <var data-var='date'> 3</var>, <var data-var='time'>16:09</var> EST Identified - Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.

Nasdaq Basic Issues

Oct <var data-var='date'>23</var>, <var data-var='time'>15:04</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>23</var>, <var data-var='time'>13:00</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>23</var>, <var data-var='time'>10:35</var> EDT Identified - The issue has been identified and a fix is being implemented.

Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning

Oct <var data-var='date'>20</var>, <var data-var='time'>19:02</var> EDT Resolved - The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/statusOct <var data-var='date'>20</var>, <var data-var='time'>13:01</var> EDT Monitoring - AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)

AWS issues impacting Intrinio's APIs and data feeds today

Oct <var data-var='date'>20</var>, <var data-var='time'>09:00</var> EDT Resolved - AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/

Oct <var data-var='date'>14</var>, <var data-var='time'>13:16</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>13</var>, <var data-var='time'>13:32</var> EDT Identified - The issue has been identified and a fix is being implemented.

Networking issue at upstream data center

Aug <var data-var='date'>13</var>, <var data-var='time'>14:26</var> EDT Resolved - This incident has been resolved.Aug <var data-var='date'>13</var>, <var data-var='time'>12:33</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>13</var>, <var data-var='time'>11:13</var> EDT Identified - The issue can be affecting websocket and rest api access.

We are investigating a potential issue with the delayed sip feed (websocket)

Jul <var data-var='date'>18</var>, <var data-var='time'>10:47</var> EDT Resolved - This incident has been resolved.Jul <var data-var='date'>17</var>, <var data-var='time'>10:41</var> EDT Identified - The issue has been identified and a fix is being implemented.

Open Interest missing/returning 0 for contracts (delayed options feed)

May <var data-var='date'>12</var>, <var data-var='time'>10:58</var> EDT Resolved - Indices feed has been restored.May <var data-var='date'>12</var>, <var data-var='time'>09:54</var> EDT Identified - The issue has been identified and a fix is being implemented.

Indices Realtime Down

Mar <var data-var='date'>11</var>, <var data-var='time'>11:59</var> EDT Resolved - We've received processed all US prices from March 10th.Mar <var data-var='date'>10</var>, <var data-var='time'>22:07</var> EDT Investigating - EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.

Missing EOD Stock Prices for US Exchagnes

Feb <var data-var='date'> 3</var>, <var data-var='time'>09:53</var> EST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>14</var>, <var data-var='time'>16:30</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>14</var>, <var data-var='time'>16:25</var> EST Scheduled - The Investors Exchange (IEX) announced changes to the fees it charges for market data starting February 1, 2025. *While these changes may or may not be approved by the SEC, as your data provider, we want to make sure you are aware of your options should the changes go into effect* If you currently use/access the IEX real time stock prices feed and/or the real time options feed, this change will affect your subscription. Emails are being sent to our entire client base with the available options going forward. If you are actively using the feed but don't respond to our emails, your access to the IEX feed will be removed prior to February 1st, and a 15-minute delayed feed will replace it. If you have further questions, please contact our support team at support@intrinio.com OR email your Customer Success Rep directly. Regards, The Intrinio Team

Notice of upcoming changes to the Intrinio IEX real time feed due to the new Investors Exchange (IEX) policies

Jan <var data-var='date'>13</var>, <var data-var='time'>11:39</var> EST Resolved - This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.Jan <var data-var='date'>13</var>, <var data-var='time'>10:00</var> EST Investigating - We are investigating this issue that is affecting API and websocket users.

No pricing data for IEX real time feed

Jan <var data-var='date'> 7</var>, <var data-var='time'>10:39</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'> 6</var>, <var data-var='time'>15:05</var> EST Identified - We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers

Some customers may be experiencing errors while using the API

Jan <var data-var='date'> 6</var>, <var data-var='time'>12:16</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'> 6</var>, <var data-var='time'>10:36</var> EST Identified - We identified an issue with the Quote endpoint <https://api-v2.intrinio.com/securities/{identifier}/quote> and are working on a fix.

Quote endpoint is unavailable for some customers

Dec <var data-var='date'>24</var>, <var data-var='time'>11:28</var> EST Resolved - This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/Dec <var data-var='date'>23</var>, <var data-var='time'>12:01</var> EST Update - Correction. We are waiting for IEX to bring their trading system back online.Dec <var data-var='date'>23</var>, <var data-var='time'>12:00</var> EST Monitoring - Waiting for IEX to come back online.Dec <var data-var='date'>23</var>, <var data-var='time'>11:33</var> EST Identified - IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/

IEX Suspended All Trading

Dec <var data-var='date'>17</var>, <var data-var='time'>12:23</var> EST Resolved - This incident has been resolved.Dec <var data-var='date'>15</var>, <var data-var='time'>17:32</var> EST Identified - We are investigating reported error messages such as for api key, reached limits, etc.

Error messages when querying endpoints in API v2

Jun <var data-var='date'>11</var>, <var data-var='time'>10:10</var> EDT Resolved - This incident has been resolved.Jun <var data-var='date'>10</var>, <var data-var='time'>11:54</var> EDT Identified - We identified an issue with NVDA's strike prices in the options feeds and are working for a resultion asap.

Incorrect strikes for NVDA

Jun <var data-var='date'>10</var>, <var data-var='time'>16:42</var> EDT Resolved - This incident has been resolved.Jun <var data-var='date'>10</var>, <var data-var='time'>16:37</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'>10</var>, <var data-var='time'>15:20</var> EDT Investigating - We are investigating this issue

Some clients may not be receiving options data via the python sdk

Apr <var data-var='date'> 4</var>, <var data-var='time'>13:36</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 4</var>, <var data-var='time'>11:41</var> EDT Investigating - We are investigating this issue that may be affecting clients accessing equities feeds.

Some clients are seeing null values for stock prices (eod, delayed, intraday, real time)

Mar <var data-var='date'>19</var>, <var data-var='time'>10:41</var> EDT Resolved - This incident has been resolved.Mar <var data-var='date'>19</var>, <var data-var='time'>10:40</var> EDT Monitoring - Activities and data flow are back and up and running. We will continue monitoring the situation.Mar <var data-var='date'>19</var>, <var data-var='time'>10:11</var> EDT Investigating - We are currently investigating what could be causing the issue with delayed and real time data for some customers.

Error returned for delayed and real time data feeds

Dec <var data-var='date'> 6</var>, <var data-var='time'>13:43</var> EST Resolved - This incident has been resolved.Dec <var data-var='date'> 6</var>, <var data-var='time'>11:46</var> EST Investigating - We are investigating what is causing our API v2 to be running slower than usual. This can be affecting some or all clients using our data feeds.

API v2 could be slower than usual for some clients

Oct <var data-var='date'>31</var>, <var data-var='time'>08:12</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>30</var>, <var data-var='time'>15:16</var> EDT Update - We continue working on this with our upstream source. Data has been stable for the past several hours, however some clients might still experience issues.Oct <var data-var='date'>30</var>, <var data-var='time'>10:49</var> EDT Investigating - we are investigating what could be happening

Potential issue with options data -- real time and delayed via web api and websocket

Oct <var data-var='date'>27</var>, <var data-var='time'>13:45</var> EDT Resolved - Options data has been flowing uninterruptedly for the past few hours with no issues.Oct <var data-var='date'>27</var>, <var data-var='time'>09:41</var> EDT Monitoring - Options data is flowing through our API but we continue monitoring the upstream situation.Oct <var data-var='date'>27</var>, <var data-var='time'>09:37</var> EDT Identified - There is an upstream issue with options data as of this morning -- web api and websocket clients might be affected.

Options data

Oct <var data-var='date'>25</var>, <var data-var='time'>15:54</var> EDT Resolved - Options data has been flowing without any issues for a few hours through our API and we have not received any other update from OPRA. We are closing this incident.Oct <var data-var='date'>25</var>, <var data-var='time'>11:14</var> EDT Monitoring - Options data is flowing through our API/websocket but please be advised that we continue to monitor this issue and are attentive to OPRA update.Oct <var data-var='date'>25</var>, <var data-var='time'>11:06</var> EDT Identified - Please be advised that Intrinio was notified that OPRA is experiencing issues and the feeds could have been/are down affecting our clients who consume eod, delayed and real time data through our API/websocket. We will update our status page as they are avaialble to us.

Is Intrinio down?

Intrinio status is UP

Lastest published events

Experiencing an issue with CBOE One Delayed Feed

Scheduled Database Maintenance (12/27-12/28)

Nasdaq Basic Issues

Intrinio Services, Components and Regions

Recent Intrinio events

Experiencing an issue with CBOE One Delayed Feed

Scheduled Database Maintenance (12/27-12/28)

Nasdaq Basic Issues

Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning

AWS issues impacting Intrinio's APIs and data feeds today

AWS issues impacting Intrinio's APIs and data feeds today

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Is Intrinio down?

Intrinio status is UP

Lastest published events

Experiencing an issue with CBOE One Delayed Feed

Scheduled Database Maintenance (12/27-12/28)

Nasdaq Basic Issues

Intrinio Services, Components and Regions

Recent Intrinio events

Experiencing an issue with CBOE One Delayed Feed

Scheduled Database Maintenance (12/27-12/28)

Nasdaq Basic Issues

Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning

AWS issues impacting Intrinio's APIs and data feeds today

AWS issues impacting Intrinio's APIs and data feeds today

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!