May <var data-var='date'> 8</var>, <var data-var='time'>14:03</var> CDT Resolved - The issue impacting login access to hirebar.com has been resolved. The platform has been restored and is fully operational. If you experience any further issues, please contact our support team. Thank you for your patience and understanding. interviewstream Technical Support https://support.interviewstream.com May <var data-var='date'> 8</var>, <var data-var='time'>12:24</var> CDT Update - We have identified the problem and are working on implementing a fix. Users may continue to experience an error message when attempting to access hirebar.com. We will continue to provide updates as we learn more. Thank you for your patience and our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com May <var data-var='date'> 8</var>, <var data-var='time'>12:23</var> CDT Identified - We are investigating an incident with hirebar.com impacting access. Users may experience an error message when attempting to access the hirebar.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Unable to Access HireBar

Mar <var data-var='date'>20</var>, <var data-var='time'>17:30</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>20</var>, <var data-var='time'>17:24</var> CDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Mar <var data-var='date'>20</var>, <var data-var='time'>17:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>20</var>, <var data-var='time'>16:30</var> CDT Scheduled - We will be performing required maintenance on the interviewstream RIVS US platform: - Date & Time: Friday, 3/20/2026, at 5:00 PM Central Time (10:00 PM GMT time) - Duration: ~10 minutes - Impact: Brief downtime (5–10 minutes) may occur during this window. This maintenance is part of our ongoing efforts to keep services secure, reliable, and performing at their best. Thank you for your understanding. If you have any questions, please submit a request to our technical support team. Best Regards, interviewstream Support https://support.interviewstream.com

Required Maintenance – interviewstream RIVS Platform

Jan <var data-var='date'> 8</var>, <var data-var='time'>22:05</var> CST Resolved - The issue impacting login access to https://login.rivs.com/ has been resolved. The platform has been restored and is fully operational. If you experience any further issues, please contact our support team. Thank you for your patience and understanding. interviewstream Technical Support https://support.interviewstream.com Jan <var data-var='date'> 8</var>, <var data-var='time'>19:45</var> CST Monitoring - A fix has been implemented, and we are actively monitoring the results. Thank you for your patience and understanding. Best Regards, interviewstream support https://support.interviewstream.com Jan <var data-var='date'> 8</var>, <var data-var='time'>16:08</var> CST Identified - We have identified the problem and are working on implementing a fix. Users may continue to experience an error message when attempting to access http://login.rivs.com/. We will continue to provide updates as we learn more. Thank you for your patience and our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com Jan <var data-var='date'> 8</var>, <var data-var='time'>14:36</var> CST Investigating - We are investigating an incident with rivs.com impacting access. Users may experience an error message when attempting to access the rivs.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Unable to Access rivs.com

Oct <var data-var='date'>13</var>, <var data-var='time'>23:30</var> CDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>13</var>, <var data-var='time'>23:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>13</var>, <var data-var='time'>22:09</var> CDT Scheduled - We will be performing required maintenance on the interviewstream RIVS US platform: - Date & Time: Monday, October 13. 2025, at 11:00 PM CDT (14/Oct/2025, 4:00 AM GMT) - Duration: ~30 minutes - Impact: Brief downtime (5–10 minutes) may occur during this window. This maintenance is part of our ongoing efforts to keep services secure, reliable, and performing at their best. Thank you for your understanding. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com

Sep <var data-var='date'>30</var>, <var data-var='time'>01:30</var> CDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>30</var>, <var data-var='time'>01:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>29</var>, <var data-var='time'>23:31</var> CDT Scheduled - We will be performing required maintenance on the interviewstream RIVS US platform: - Date & Time: Tuesday, September 30. 2025, at 1:00 AM CDT (01/Oct/2025, 6:00 AM GMT) - Duration: ~30 minutes - Impact: Brief downtime (5–10 minutes) may occur during this window. This maintenance is part of our ongoing efforts to keep services secure, reliable, and performing at their best. Thank you for your understanding. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com

Required Maintenance – interviewstream RIVS US Platform

Sep <var data-var='date'>29</var>, <var data-var='time'>23:25</var> CDT Completed - The scheduled maintenance was completed Tuesday, September 24, 2025, at 11:30 PM CDT. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com Sep <var data-var='date'>24</var>, <var data-var='time'>22:05</var> CDT Scheduled - We will be performing required maintenance on the interviewstream RIVS US platform: - Date & Time: Wednesday, September 24, 2025, at 11:00 PM CDT (25/Sep/2025, 4:00 AM GMT) - Duration: ~30 minutes - Impact: Brief downtime (5–10 minutes) may occur during this window. This maintenance is part of our ongoing efforts to keep services secure, reliable, and performing at their best. Thank you for your understanding. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com

Sep <var data-var='date'>29</var>, <var data-var='time'>23:24</var> CDT Completed - The scheduled maintenance was completed Tuesday, September 23, 2025, at 11:30 PM CDT. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com Sep <var data-var='date'>23</var>, <var data-var='time'>22:06</var> CDT Scheduled - We will be performing required maintenance on the interviewstream RIVS CA and EU platforms: - Date & Time: Tuesday, September 23, 2025, at 11:00 PM CDT (24/Sep/2025, 4:00 AM GMT) - Duration: ~30 minutes - Impact: Brief downtime (5–10 minutes) may occur during this window. This maintenance is part of our ongoing efforts to keep services secure, reliable, and performing at their best. Thank you for your understanding. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com

Required Maintenance – interviewstream RIVS CA and EU Platforms

Aug <var data-var='date'> 4</var>, <var data-var='time'>17:35</var> CDT Resolved - The issue affecting the interviewstream mobile app on iOS has been fully resolved. Users should now be able to successfully download the app from the Apple App Store. Thank you for your patience and understanding! Best regards, interviewstream Technical Support https://support.interviewstream.com Aug <var data-var='date'> 4</var>, <var data-var='time'>14:56</var> CDT Update - We are actively investigating the issue impacting our iOS mobile application. While we work on resolving this, please use one of the following temporary workarounds to complete your digital or live interview: - Use a computer or laptop. - Download the app on an Android device. We’ll share an update as soon as we have more information. We apologize for the inconvenience and appreciate your patience! Best Regards, Interviewstream support https://support.interviewstream.com Aug <var data-var='date'> 4</var>, <var data-var='time'>11:37</var> CDT Investigating - We’re currently investigating an issue that is preventing some users from downloading the interviewstream mobile app on iOS devices (via the App Store). Temporary Workarounds: While we work on resolving this, please use one of the following options to complete your digital or live interview: - Use a computer or laptop. - Download the app on an Android device. We’ll share an update as soon as we have more information. We apologize for the inconvenience and appreciate your patience! Best Regards, Interviewstream support https://support.interviewstream.com

Issue with interviewstream Mobile App on iOS

Jul <var data-var='date'> 7</var>, <var data-var='time'>09:35</var> CDT Resolved - The issue affecting Landing Page links on rivs.com has been fully resolved. Users should no longer see the error message when registering. If you continue to experience any issues, please reach out to our support team. Thank you for your patience and understanding. Best regards, interviewstream Technical Support https://support.interviewstream.com Jul <var data-var='date'> 7</var>, <var data-var='time'>09:17</var> CDT Monitoring - A fix has been implemented for the issue affecting Landing Page links on rivs.com, and we are currently monitoring the results. If you previously received the error message “The interviewstream platform is temporarily unavailable” after registering, please try again. If you continue to experience the issue, don’t hesitate to contact us. Thank you for your patience as we worked to resolve this. Best regards, interviewstream Technical Support https://support.interviewstream.com Jul <var data-var='date'> 7</var>, <var data-var='time'>06:45</var> CDT Identified - We’ve identified the root cause of the issue affecting Landing Page links on rivs.com and are actively working on a resolution. Impact: Users may still see the error message: “The interviewstream platform is temporarily unavailable” after registering via the landing page. We’ll provide another update once a fix is in place. We appreciate your patience and apologize for the disruption. Best regards, interviewstream Technical Support https://support.interviewstream.com Jul <var data-var='date'> 6</var>, <var data-var='time'>18:13</var> CDT Update - We are actively investigating an issue impacting user access. Some users may continue to see the error message: “The interviewstream platform is temporarily unavailable” after registering via the landing page. We’ll share further updates as soon as we have more information. We sincerely apologize for any disruption this may cause and appreciate your patience. Best Regards, interviewstream Technical Support https://support.interviewstream.com Jul <var data-var='date'> 6</var>, <var data-var='time'>13:50</var> CDT Investigating - We are investigating an incident with rivs.com impacting Landing Page links. Affected users may experience: An error message "The interviewstream platform is temporarily unavailable" after registering via the landing page. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

RIVS Landing Page Error Message

Dec <var data-var='date'>15</var>, <var data-var='time'>00:00</var> CST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>14</var>, <var data-var='time'>00:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>29</var>, <var data-var='time'>16:01</var> CST Scheduled - We would like to inform you that we will be performing necessary server maintenance on the interviewstream RIVS platform. - Start Time: Saturday, December 14, 2024, at midnight CST (6:00 AM GMT) - End Time: Sunday, December 15, 2024, at midnight CST (6:00 AM GMT) During this maintenance window, our team will perform required server updates and maintenance to improve our overall service. As a result, you may experience temporary disruptions or downtime with the platform while we implement these updates and enhancements. Our team will be working diligently to minimize any inconvenience and ensure a smooth transition. We recommend planning accordingly to minimize any inconvenience. Rest assured, our team will work diligently to complete the maintenance as quickly as possible. If you have any questions, please submit a request to our technical support team. Thank you for your understanding and support as we work to enhance your experience. Best regards, interviewstream Technical Support https://support.interviewstream.com

Required Server Maintenance on the interviewstream RIVS Platform

Nov <var data-var='date'>16</var>, <var data-var='time'>16:00</var> CST Resolved - The incident affecting RIVS.COM has been identified, and a fix has been implemented. We expect that all users should be able to access rivs.com successfully. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com Nov <var data-var='date'>16</var>, <var data-var='time'>15:39</var> CST Update - We are continuing to investigate this issue. Affected users may experience an error message when attempting to access the rivs.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com Nov <var data-var='date'>16</var>, <var data-var='time'>12:13</var> CST Investigating - We are investigating an incident with rivs.com impacting access. Affected users may experience: An error message when attempting to access the rivs.com site. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Unable to Access RIVS

Sep <var data-var='date'>29</var>, <var data-var='time'>21:00</var> CDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>29</var>, <var data-var='time'>11:02</var> CDT Verifying - Just a quick update — we’ve wrapped up the necessary maintenance on the interviewstream RIVS platform, and we're now in the process of verifying everything. During this phase, you might notice some brief disruptions or downtime as we run a few final tests. Our team is working hard to keep any interruptions to a minimum. We’re on track to have everything completed by 9:00 PM CDT on 9/29/2024 (3:00 AM GMT on 9/30). If you have any questions or need assistance, don’t hesitate to reach out to our technical support team! Thanks for your patience! Best regards, interviewstream Technical Support https://support.interviewstream.com Sep <var data-var='date'>28</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>13</var>, <var data-var='time'>11:16</var> CDT Scheduled - We would like to inform you that we will be performing necessary server maintenance on the interviewstream RIVS platform on Saturday, September 28, 2024, starting at 9:00 PM CDT (0300 GMT). During this maintenance window, our team will perform required server updates and maintenance to improve our overall service. As a result, you may experience temporary disruptions or downtime with the platform while we implement these updates and enhancements. Our team will be working diligently to minimize any inconvenience and ensure a smooth transition. We recommend sharing this maintenance schedule with your team to ensure everyone is aware. If you have any questions, please feel free to reach out to our technical support team. Best regards, interviewstream Technical Support https://support.interviewstream.com

Upcoming Required Server Maintenance on the interviewstream RIVS Platform - 9/28/2024

Sep <var data-var='date'> 2</var>, <var data-var='time'>13:45</var> CDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 2</var>, <var data-var='time'>13:43</var> CDT Update - We wanted to inform you that the scheduled maintenance for Saturday, September 7, 2024, at 9:00 PM CDT (0300 GMT) has been canceled. We apologize for any inconvenience this may cause and appreciate your understanding. We will notify you as soon as we have a new date and time for the rescheduled maintenance. Our goal is to perform these necessary updates with minimal disruption to your service. If you have any questions or concerns, please don’t hesitate to reach out to our technical support team. Thank you for your continued partnership. interviewstream Technical Support https://support.interviewstream.com Aug <var data-var='date'>23</var>, <var data-var='time'>09:52</var> CDT Scheduled - We would like to inform you that we will be performing necessary server maintenance on the interviewstream RIVS platform on Saturday, September 7, 2024, starting at 9:00 PM CDT (0300 GMT). During this maintenance window, our team will perform required server updates and maintenance to improve our overall service. As a result, you may experience temporary disruptions or downtime with the platform while we implement these updates and enhancements. Our team will be working diligently to minimize any inconvenience and ensure a smooth transition. We recommend sharing this maintenance schedule with your team to ensure everyone is aware. If you have any questions, please feel free to reach out to our technical support team. Best regards, interviewstream Technical Support https://support.interviewstream.com

[CANCELLED] Upcoming Required Server Maintenance on the interviewstream RIVS Platform

Mar <var data-var='date'>29</var>, <var data-var='time'>10:42</var> CDT Completed - We want to make you aware that the update to interview Insights is complete. If you have any questions, please submit a request to our Technical Support team. Best Regards, interviewstream Support https://support.interviewstream.com Mar <var data-var='date'>29</var>, <var data-var='time'>09:44</var> CDT Verifying - Verification on interview Insight is currently underway. You may experience intermittent unexpected behavior with interview Insights during this period. PLEASE NOTE: This update impacts only interview Insights. All other interviewstream solutions are not impacted. If you have any questions, please submit a request to our Technical Support team. Best Regards, interviewstream Technical Support https://support.interviewstream.com Mar <var data-var='date'>27</var>, <var data-var='time'>15:27</var> CDT In progress - The update is currently in progress. You may experience intermittent unexpected behavior with interview Insights during this update. PLEASE NOTE:  This update impacts only interview Insights.  All other interviewstream solutions are not impacted. If you have any questions, please submit a request to our Technical Support team. Best Regards, interviewstream Technical Support https://support.interviewstream.com Mar <var data-var='date'>26</var>, <var data-var='time'>11:36</var> CDT Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>26</var>, <var data-var='time'>11:35</var> CDT Scheduled - We want to make you aware that we will be performing a required update to interview Insights on Tuesday, 26/Mar/2024, at 11:45 am CT (1645 GMT). During the window, we will perform required updates to improve our overall service for interview Insights. PLEASE NOTE: This update impacts only interview Insights. All other interviewstream solutions are not impacted. If you have any questions, please submit a request to our Technical Support team. Best Regards, interviewstream Support https://support.interviewstream.com

interview Insights Required Update

Aug <var data-var='date'>10</var>, <var data-var='time'>16:12</var> CDT Resolved - The incident affecting interviewstream connect (Live) has been resolved. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com Aug <var data-var='date'>10</var>, <var data-var='time'>12:15</var> CDT Identified - We have identified an issue affecting interviewstream connect (Live) and we are working on implementing a fix. End-Users may continue to experience an error message when attempting to access a live interview. We will provide updates as we learn more. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com

Unable to Connect to RIVS connect (Live)

Apr <var data-var='date'>27</var>, <var data-var='time'>15:30</var> CDT Resolved - The incident affecting RIVS EU (connect, on demand, scheduler, and builder) has been resolved. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com Apr <var data-var='date'>27</var>, <var data-var='time'>14:35</var> CDT Identified - The incident affecting RIVS EU (connect, on demand, scheduler, and builder) has been identified and we are working on implementing a fix. Impacted End-Users may continue to experience an error message when attempting to access the site https://eu.rivs.com/ We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com Apr <var data-var='date'>27</var>, <var data-var='time'>12:15</var> CDT Investigating - We are investigating an incident with on demand, connect, and scheduler that is impacting only https://eu.rivs.com/. PLEASE NOTE: US, Canada, and Australia are not impacted. > Affected users may experience: An error message when attempting to access the https://eu.rivs.com/ site We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Unable to Access RIVS EU

May <var data-var='date'>23</var>, <var data-var='time'>18:32</var> CDT Resolved - The incident affecting RIVS on demand, connect, scheduler, and builder has been resolved. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com May <var data-var='date'>23</var>, <var data-var='time'>18:09</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. We expect that the fix applied should resolve the incident. Users who may have been experiencing an error message should no longer experience the issue. Our apologies for any disruption this incident may have caused to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com May <var data-var='date'>23</var>, <var data-var='time'>17:44</var> CDT Investigating - We are investigating an incident with on demand, connect, and scheduler. Affected users may experience: An error message when attempting to access the rivs.com site We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Feb <var data-var='date'>23</var>, <var data-var='time'>15:04</var> CST Resolved - The incident affecting RIVS US has been resolved. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'>22</var>, <var data-var='time'>15:13</var> CST Update - Our team continues to work diligently to improve the overall performance of the RIVS US platform. Please be aware that while we are working, users may experience limited general failures (overall delays, search errors, etc.). We will continue to monitor and will provide updates as we learn more. Our apologies for any disruption this incident may cause to your user experience. If you are experiencing any issues, please continue to submit a request with our technical support team for investigation. Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'>18</var>, <var data-var='time'>08:42</var> CST Monitoring - We have identified the area within our platform that is causing the degraded performance. Our team is working on applying preventative measures which help us monitor the system's performance to improve the user experience on the RIVS US platform. Please be aware that while we are working, users may experience limited general failures. We will continue to monitor over the next few days and will provide updates as we learn more. Our apologies for any disruption this incident may cause to your user experience. If you are experiencing any issues, please continue to submit a request with our technical support team for investigation. Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'>17</var>, <var data-var='time'>15:27</var> CST Identified - The incident affecting RIVS US (connect, on demand, scheduler, and builder) has been identified and we are working on a resolution. Affected users may continue to experience overall general failures. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'>17</var>, <var data-var='time'>15:23</var> CST Investigating - We are investigating an incident with on demand, connect, scheduler, and builder that may impact all RIVS US end-users. Affected users may experience overall general failures including creating new data like candidates and requisitions. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

RIVS US Degraded Performance

Feb <var data-var='date'>15</var>, <var data-var='time'>09:02</var> CST Resolved - The incident affecting our RIVS US Platform (on demand, connect, scheduler, and builder) is no longer occurring. We will continue to monitor the system's performance. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'>14</var>, <var data-var='time'>17:04</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Affected users may experience overall general failures. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'>14</var>, <var data-var='time'>16:31</var> CST Identified - The incident affecting RIVS US (connect, on demand, scheduler, and builder) has been identified and we are working on implementing a fix. Affected users may continue to experience overall general failures. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'>14</var>, <var data-var='time'>16:17</var> CST Investigating - We are investigating an incident with on demand, connect, scheduler, and builder that may impact all RIVS US end-users. Affected users may experience overall general failures including creating new data like candidates and requisitions. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Feb <var data-var='date'> 3</var>, <var data-var='time'>19:00</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 3</var>, <var data-var='time'>17:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 3</var>, <var data-var='time'>13:43</var> CST Scheduled - We want to make you aware that we will be performing required server maintenance on the interviewstream RIVS platform for our EU (European) Server Environment on Thursday, 03/Feb/2022, 5:00 pm CST (2300 GMT). During the required maintenance window, we will perform required server updates and maintenance to improve our overall service. We recommend that you share the maintenance window information with your team. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com

Required Server Maintenance on interviewstream RIVS Platform for our European (EU) Environment

Feb <var data-var='date'> 3</var>, <var data-var='time'>15:30</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 3</var>, <var data-var='time'>13:30</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 3</var>, <var data-var='time'>13:20</var> CST Scheduled - We want to make you aware that on interviewstream RIVS platform on the AU (Australian) Server Environment will be performing required server maintenance Thursday, 03/Feb/2022, 1:30 pm CST (ACDT Friday, 04/Feb/2022 0600). During the required maintenance window, we will perform required server updates and maintenance to improve our overall service. We recommend that you share the maintenance window information with your team. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com

Required Server Maintenance on interviewstream RIVS Platform for our Australian (AU) Environment

Feb <var data-var='date'> 3</var>, <var data-var='time'>11:32</var> CST Resolved - The incident affecting our Canadian environment has been resolved. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'> 3</var>, <var data-var='time'>11:12</var> CST Monitoring - We have identified an issue affecting only our Canadian environment https://ca.rivs.com/. The issue has been resolved but users may experience an error when using an integration. We will continue to monitor the situation and provide updates as we learn more. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com

Canadian (CA) Environment

Feb <var data-var='date'> 2</var>, <var data-var='time'>11:30</var> CST Resolved - The incident affecting connect has been resolved. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'> 2</var>, <var data-var='time'>10:44</var> CST Monitoring - A fix has been implemented for connect and we are monitoring the results. We expect that the fix applied should resolve the incident. Users who may have been unable to join a connect (live) meeting should no longer experience the issue. Our apologies for any disruption this incident may have caused to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com Feb <var data-var='date'> 2</var>, <var data-var='time'>10:09</var> CST Identified - We have identified the root cause and are working on implementing a solution Affected users may experience: Unable to successfully join a live meeting using Connect. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.co Feb <var data-var='date'> 2</var>, <var data-var='time'>10:01</var> CST Investigating - We are investigating an incident with Connect that may impact all users. Affected users may experience: Unable to successfully join a live meeting. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Unable to Join using Connect

Jan <var data-var='date'>13</var>, <var data-var='time'>13:54</var> CST Resolved - The incident affecting our on demand platform has been resolved. Our apologies for any disruption this incident may have caused to your user experience. If you have any questions, please submit a request to our technical support team. Best Regards, Interviewstream support https://support.interviewstream.com Jan <var data-var='date'>13</var>, <var data-var='time'>11:48</var> CST Monitoring - A fix has been implemented for on demand and we are monitoring the results. We expect that the fix applied should resolve the incident. Users who may have been experiencing an error message "Service Unavailable" when attempting to access a digital interview link, should no longer experience the issue. If you are still experiencing this issue, please submit a ticket with our support team at https://support.interviewstream.com. Our apologies for any disruption this incident may have caused to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com Jan <var data-var='date'>13</var>, <var data-var='time'>09:11</var> CST Identified - The incident affecting our on demand platform has been identified and we are working on implementing a fix. Affected users may experience an error message "Service Unavailable" when attempting to access a digital interview link. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com Jan <var data-var='date'>13</var>, <var data-var='time'>07:37</var> CST Investigating - We are investigating an incident with our on demand platform that may impact users. Affected users may experience an error message "Service Unavailable" when attempting to access a digital interview link. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Error Message Received When Attempting to Access an On Demand Digital Interview Link

Dec <var data-var='date'>22</var>, <var data-var='time'>18:52</var> CST Resolved - The issue affecting our platforms (prep, on demand, connect, scheduler, and builder) have been resolved. We expect that users who may have been experiencing an error message preventing login should no longer experience the issue. Our apologies for any disruption this incident may have caused to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com Dec <var data-var='date'>22</var>, <var data-var='time'>14:50</var> CST Update - The incident with Amazon AWS has been resolved. As a result of the outage, we are experiencing an issue on our Prep platform. Our development team is working on a fix. We are monitoring the progress and will continue to provide updates as we learn more. We expect that the fix applied should resolve the incident for RIVS (on demand, connect, scheduler, and builder). Users who may have been experiencing an error message should no longer experience the issue. Our apologies for any disruption this incident may have caused to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com Dec <var data-var='date'>22</var>, <var data-var='time'>12:37</var> CST Monitoring - Amazon AWS has notified us that a fix has been implemented for our platforms (on demand, connect, scheduler, builder, and prep. We are monitoring the results. We expect that the fix applied should resolve the incident. Users who may have been experiencing an error message should no longer experience the issue. Our apologies for any disruption this incident may have caused to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com Dec <var data-var='date'>22</var>, <var data-var='time'>10:24</var> CST Update - We continue to monitor the Amazon AWS internet outage that is affecting our platforms (on demand, connect, scheduler, builder, and prep). Affected users will continue to experience an error message when attempting to access RIVS and PREP until the internet issue has been resolved. At this time we do not have an ETA but will continue to provide updates as we learn more. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com Dec <var data-var='date'>22</var>, <var data-var='time'>07:59</var> CST Identified - We have identified that the incident affecting our platforms (on demand, connect, scheduler, and prep) is due to an internet outage related to Amazon AWS. We are following this incident closely and will provide an update once Amazon resolves the issue. Affected users will continue to experience an error message when attempting to access RIVS and PREP until the internet issue has been resolved. We will provide another update as we learn more. Our apologies for any disruption this incident may cause to your user experience Best Regards, Interviewstream support https://support.interviewstream.com Dec <var data-var='date'>22</var>, <var data-var='time'>07:26</var> CST Investigating - We are investigating an incident with on demand, connect, scheduler, and prep. Affected users may experience: An error message when attempting to access the rivs.com site We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

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