Sep <var data-var='date'>28</var>, <var data-var='time'>22:19</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>28</var>, <var data-var='time'>21:42</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>28</var>, <var data-var='time'>19:59</var> CEST Investigating - AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

Disruption - AutoDNS

Sep <var data-var='date'>18</var>, <var data-var='time'>12:41</var> CEST Investigating - Ohne über ESIA verifizierte Inhaber aus Russland oder einem lokalen Treuhänder können .ru, .su, .xn--p1ai Domains nicht mehr verlängert werden. Um Ihre Domains zu sichern, empfehlen wir die Einrichtung eines .ru-Trustees. Weitere Informationen und nächste Schritte → Wichtige Informationen zur verpflichtenden ESIA-Identifikation für .ru, .рф und .su Domains https://hub.internetx.com/wichtige-informationen-zur-verpflichtenden-esia-identifikation-f%C3%BCr-.ru-.%D1%80%D1%84-und-.su-domains?hs_preview=eipWWDVi-439614008536 Important information on the mandatory ESIA identification for .ru, .рф and .su domains https://hub.internetx.com/important-information-on-the-mandatory-esia-identification-for-.ru-.%D1%80%D1%84-and-.su-domains?hs_preview=NQMcWHSf-439532807382

Wichtige Änderung für .ru, .su, .xn--p1ai Domains

Aug <var data-var='date'>12</var>, <var data-var='time'>21:06</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>19:01</var> CEST Investigating - We are currently investigating this issue.

Partial disruption of internetx.com website

Aug <var data-var='date'> 4</var>, <var data-var='time'>09:36</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 4</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>29</var>, <var data-var='time'>16:13</var> CEST Scheduled - Impact: brief interruptions of a few minutes are possible on the web interface, the API and the EPP interface. API requests that fail during this time will succeed on retry. No data and no orders will be lost. Anything submitted during the maintenance will be processed, in some cases with a short delay. We recommend scheduling time-critical bulk operations outside this window.

AutoDNS We will be carrying out scheduled maintenance on our infrastructure during this window

Jul <var data-var='date'>22</var>, <var data-var='time'>14:30</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>09:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>22</var>, <var data-var='time'>09:22</var> CEST Scheduled - As part of our ongoing security operations, a recent Linux kernel security update has been installed on your managed server. To activate this fix, the system requires a one-time reboot. We will perform this reboot during our regular maintenance window: What to expect: A short service interruption of a few minutes while the server restarts. All services (web, mail, databases) start automatically after the reboot — no action is required on your side. Your data and configuration are not affected. The reboot is a required security measure and cannot be skipped. We schedule it in the low-traffic window to keep the impact minimal. If this timing causes a critical conflict for your business, please reply to this message so we can coordinate an alternative slot. Thank you for your understanding. Dear customer, As part of our ongoing security operations, a recent Linux kernel security update has been installed on your managed server. To activate this fix, the system requires a one-time reboot. We will perform this reboot during our regular maintenance window:

security reboot of your managed server

Jul <var data-var='date'>16</var>, <var data-var='time'>08:58</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>16</var>, <var data-var='time'>08:11</var> CEST Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'>16</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>15</var>, <var data-var='time'>11:22</var> CEST Scheduled - During this window the demo API and Domain Studio may be temporarily unavailable or return errors while backend services are reconfigured and restarted. This affects the demo/test environment only — the production (live) AutoDNS API, User Interface and Domain Services are not affected. No action is required on your side. Requests against the demo environment should simply be retried after the maintenance window.

AutoDNS Demo (OT&E) Environment: API & Domain Studio

Jul <var data-var='date'>13</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>13</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>16:27</var> CEST Scheduled - We will be carrying out important maintenance work on our load balancers. The availability of your domains/system will not be affected.

Maintenance - Load balancers

Jul <var data-var='date'> 1</var>, <var data-var='time'>07:56</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>07:19</var> CEST Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'> 1</var>, <var data-var='time'>07:03</var> CEST Update - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>24</var>, <var data-var='time'>10:51</var> CEST Scheduled - We will be undergoing scheduled maintenance on July 1, 2026. 07:00 CEST. During this window, some services may experience brief interruptions or reduced availability

AutoDNS Maintenance

Jun <var data-var='date'>25</var>, <var data-var='time'>18:50</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>25</var>, <var data-var='time'>18:06</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>25</var>, <var data-var='time'>14:45</var> CEST Investigating - Currently, we are experiencing a disruption. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

Currently there is a known disruption.

Jun <var data-var='date'>16</var>, <var data-var='time'>05:23</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>16</var>, <var data-var='time'>00:54</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>15</var>, <var data-var='time'>23:01</var> CEST Update - We are continuing to investigate this issue. Jun <var data-var='date'>15</var>, <var data-var='time'>23:00</var> CEST Investigating - AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

Jun <var data-var='date'>10</var>, <var data-var='time'>16:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 9</var>, <var data-var='time'>00:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>16:39</var> CEST Scheduled - Due to a migration of backend services of the registry operator for the TUCOWS TLD to a new plattform, domain orders for the TLDs .gift placed between Tuesday, 09 June, 00:00 UTC and Wednesday, 10 June, 16:00 UTC may be executed with a delay. Our services will be available again without restrictions after the maintenance has been completed. Orders that are delayed due to this maintenance will be processed as usual. If you have any questions, please contact Domain Services at: domains@internetx.com

Maintenance - Migration .gift

Jun <var data-var='date'>10</var>, <var data-var='time'>11:16</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>10</var>, <var data-var='time'>11:15</var> CEST Update - We are continuing to investigate this issue. Jun <var data-var='date'>10</var>, <var data-var='time'>07:47</var> CEST Investigating - We will be carrying out important maintenance work in AutoDNS. Services will be partially restricted during this time. The availability of your domains will not be affected. All services will be fully available again after the maintenance has been finished.

Maintenance - AutoDNS

Jun <var data-var='date'> 4</var>, <var data-var='time'>14:43</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'> 4</var>, <var data-var='time'>13:10</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 4</var>, <var data-var='time'>09:35</var> CEST Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 4</var>, <var data-var='time'>09:26</var> CEST Investigating - We are currently investigating this issue.

Partial AutoDNS availability issues

May <var data-var='date'>20</var>, <var data-var='time'>08:18</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>18:40</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>19</var>, <var data-var='time'>18:23</var> CEST Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>19</var>, <var data-var='time'>14:58</var> CEST Investigating - Currently, we are experiencing a disruption. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

May <var data-var='date'> 6</var>, <var data-var='time'>02:06</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>01:38</var> CEST Monitoring - denic confirmed that the issue has been resolved. We are monitoring the results. May <var data-var='date'> 5</var>, <var data-var='time'>23:39</var> CEST Update - For detailed information you can visit the denic status page at: https://status.denic.de/ May <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> CEST Identified - DNS resolution for denic domains are currently facing partial outages.

Disruption – denic DNSSEC

Mar <var data-var='date'>19</var>, <var data-var='time'>21:04</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>19</var>, <var data-var='time'>20:18</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>19</var>, <var data-var='time'>18:59</var> CET Investigating - Currently we are facing issues with reachability of AutDNS Portal. We're investigating the issue.

Incident AutoDNS Portal

Mar <var data-var='date'>19</var>, <var data-var='time'>16:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>17</var>, <var data-var='time'>00:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>13</var>, <var data-var='time'>11:33</var> CET Scheduled - Due to a migration of backend services of the registry operator for the RADIX TLDs to a new plattform, domain orders for the TLDs .online, .store, .website, .site, .fun, .tech, .uno, .press, .host, .space, .in.net, and .pw placed between Tuesday, 17 March, 00:00 UTC and Thursday, 19 March, 16:00 UTC may be executed with a delay. Our services will be available again without restrictions after the maintenance has been completed. Orders that are delayed due to this maintenance will be processed as usual. If you have any questions, please contact Domain Services at: domains@internetx.com / ☎ +49 941 59559 - 482

Maintenance - migration of backend services of the registry operator for the RADIX TLDs to a new plattform

Jan <var data-var='date'>28</var>, <var data-var='time'>06:00</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>28</var>, <var data-var='time'>04:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>22</var>, <var data-var='time'>10:18</var> CET Scheduled - We will be carrying out important maintenance work on our network infrastructure. The availability of your domains/system will not be affected.

Maintenance - Networkinfrastructure

Jan <var data-var='date'>27</var>, <var data-var='time'>11:39</var> CET Resolved - This incident has been resolved. Jan <var data-var='date'>27</var>, <var data-var='time'>10:43</var> CET Investigating - We will be carrying out maintenance work in ISAC. Some functions will be partially restricted during this time. The availability of your domains and servers will not be affected. All services will be fully available again after the maintenance has been finished.

Maintenance - ISAC

Jan <var data-var='date'>27</var>, <var data-var='time'>01:14</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>27</var>, <var data-var='time'>01:00</var> CET Verifying - Verification is currently underway for the maintenance items. Jan <var data-var='date'>27</var>, <var data-var='time'>00:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>26</var>, <var data-var='time'>06:04</var> CET Scheduled - Please note that we will be performing maintenance on parts of our Cloud Server infrastructure. The platform (including virtual machines) will be unavailable temporarily during this time. All services will be fully available again after the maintenance has been finished.

Maintenance - Cloud Server

Jan <var data-var='date'> 1</var>, <var data-var='time'>04:38</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'>31</var>, <var data-var='time'>22:34</var> CET Investigating - We are currently investigating this issue. Dec <var data-var='date'>31</var>, <var data-var='time'>19:59</var> CET Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>31</var>, <var data-var='time'>18:22</var> CET Investigating - Currently we're facing a Disruption in AutoDNS Services. We're investigating the issue.

Dec <var data-var='date'>22</var>, <var data-var='time'>11:24</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'>22</var>, <var data-var='time'>10:41</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>22</var>, <var data-var='time'>10:32</var> CET Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>22</var>, <var data-var='time'>08:27</var> CET Investigating - The nameservers c.ns14.net and dns03.ns15.net are currently affected due to a technical disruption. We have already taken appropriate measures and are working hard to resolve the situation. Full services will be available again shortly. We apologize for any inconvenience and thank you for your understanding.

Disruption – Nameserver

Dec <var data-var='date'>18</var>, <var data-var='time'>15:00</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'>18</var>, <var data-var='time'>14:59</var> CET Update - We are continuing to investigate this issue. Dec <var data-var='date'>18</var>, <var data-var='time'>11:58</var> CET Investigating - We are currently investigating this issue.

Partial destruption of some services

Dec <var data-var='date'>17</var>, <var data-var='time'>21:00</var> CET Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>17</var>, <var data-var='time'>20:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>12</var>, <var data-var='time'>16:18</var> CET Scheduled - We will be carrying out important maintenance work on our network infrastructure. The availability of your domains/system will not be affected.

Dec <var data-var='date'> 4</var>, <var data-var='time'>16:00</var> CET Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 4</var>, <var data-var='time'>14:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 3</var>, <var data-var='time'>09:35</var> CET Scheduled - We will be carrying out important maintenance work on our network infrastructure. The availability of your domains/system will not be affected.

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Lastest published events

Disruption - AutoDNS

Wichtige Änderung für .ru, .su, .xn--p1ai Domains

Partial disruption of internetx.com website

InterNetX Services, Components and Regions

Recent InterNetX events

Disruption - AutoDNS

Wichtige Änderung für .ru, .su, .xn--p1ai Domains

Partial disruption of internetx.com website

AutoDNS We will be carrying out scheduled maintenance on our infrastructure during this window

security reboot of your managed server

AutoDNS Demo (OT&E) Environment: API & Domain Studio