May <var data-var='date'>10</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 7</var>, <var data-var='time'>16:52</var> CEST Scheduled - We will be undergoing maintenance at this time. There is no scheduled down time associated with the maintenance, and all services will continue to operate normally.

May release deployment

May <var data-var='date'> 5</var>, <var data-var='time'>09:27</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 4</var>, <var data-var='time'>16:45</var> CEST Update - As issued in the previous update, we are still working with Instructure to get the IO/Canvas integration operational again. We will continue to post updates on this page. May <var data-var='date'> 4</var>, <var data-var='time'>14:03</var> CEST Identified - We are still working with Instructure to get the IO/Canvas integration operational again. We will continue to post updates on this page. May <var data-var='date'> 4</var>, <var data-var='time'>10:56</var> CEST Investigating - Due to an incident Instructure had on 01.05.2026 (https://status.instructure.com/), the integration between IO and Canvas is currently not operational. We are working closely with Instructure to restore the integration. We will post further updates on this page.

IO/Canvas integration not operational

Apr <var data-var='date'>18</var>, <var data-var='time'>14:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>18</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>16</var>, <var data-var='time'>12:21</var> CEST Scheduled - We will be refreshing the Inspera Help Center during this time. The Help Center will be unavailable for a short period of time while we update everything, but we will bring it back as soon as we can. While the Help Center is unavailable you can reach our Service Desk by email at help@inspera.no, both for submitting tickets and for requests relating to existing tickets. Keeping down time to a minimum means that there is still work to be done after the pages are back in service - please bear with us as we complete the remaining work to improve the overall structure and design.

Inspera Help Center upgrade

Apr <var data-var='date'>16</var>, <var data-var='time'>12:22</var> CEST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>30</var>, <var data-var='time'>16:54</var> CEST Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>30</var>, <var data-var='time'>16:54</var> CEST Scheduled - we will be performing mandatory updates to the Database.

Database Maintenance

Apr <var data-var='date'> 7</var>, <var data-var='time'>15:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 7</var>, <var data-var='time'>12:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>10:48</var> CEST Scheduled - We will be undergoing maintenance at this time. There is no scheduled down time associated with the maintenance, and all services will continue to operate normally.

April release deployment

Mar <var data-var='date'>12</var>, <var data-var='time'>16:06</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>12</var>, <var data-var='time'>13:58</var> CET Monitoring - We have implemented mitigations for the latency issues and are monitoring the effect of these. Mar <var data-var='date'>12</var>, <var data-var='time'>13:30</var> CET Update - We are continuing to investigate. The root cause has not yet been identified. We are working on implementing mitigations for the latency issues. We will post a new update within the next 30 minutes. Mar <var data-var='date'>12</var>, <var data-var='time'>13:00</var> CET Update - We are continuing to investigate the issue. We will post another update within the next 30 minutes. Mar <var data-var='date'>12</var>, <var data-var='time'>11:44</var> CET Investigating - We are currently experiencing an issue causing delays in operations for admin users in Inspera Assessment. These issues should not affect test takers. We are investigating the issue with the highest priority and a new update will be posted as soon as we know more.

Delays in Inspera Assessment

Mar <var data-var='date'> 3</var>, <var data-var='time'>16:13</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'> 3</var>, <var data-var='time'>13:30</var> CET Monitoring - We have applied a fix and the issue is resolved. We will keep monitoring the results. Candidates will be able to open tests normally again. If they are still experiencing issues we recommend that they log out and back in before the next attempt. Mar <var data-var='date'> 3</var>, <var data-var='time'>13:13</var> CET Investigating - We have identified an issue blocking admin users from previewing questions, question sets and tests. This issue affects all users who have access to preview content: authors, planners, chief invigilators and graders. We are investigating the issue, and a new update will be posted as soon as we know more. The issue also affects candidates who are starting a new test during this incident. Candidates who have already started the test are not affected.

We are currently investigating an issue with starting tests and previewing content

Mar <var data-var='date'> 3</var>, <var data-var='time'>13:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 3</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>11</var>, <var data-var='time'>16:21</var> CET Scheduled - We will be undergoing maintenance at this time. There is no scheduled down time associated with the maintenance, and all services will continue to operate normally.

March release deployment

Feb <var data-var='date'>24</var>, <var data-var='time'>22:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>24</var>, <var data-var='time'>20:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>11:01</var> CET Update - We will be undergoing scheduled maintenance during this time. Feb <var data-var='date'>16</var>, <var data-var='time'>13:20</var> CET Scheduled - We will be performing a planned Elasticsearch upgrade during the scheduled maintenance window. Inspera Assessment will remain available throughout this period. While the upgrade is in progress, users may experience a brief period (approximately 30 minutes) of slightly reduced performance. Background data processing activities will resume shortly after the maintenance window concludes. We do not anticipate any significant impact on the testing experience.

Elastic Search Upgrade

Feb <var data-var='date'>24</var>, <var data-var='time'>14:53</var> CET Resolved - The issues regarding longer-than-usual processing times in Inspera Originality have now been fully resolved. Our technical team has cleared the submission backlog, and you should see reports appearing as expected. Thank you for your understanding during this period of high system load. Feb <var data-var='date'>19</var>, <var data-var='time'>15:14</var> CET Monitoring - We are currently seeing a high volume of submissions, which results in longer-than-usual processing times for reports. Our team is actively monitoring the situation to ensure all reports are delivered as quickly as possible. We appreciate your patience.

Inspera Originality: Increased Processing Times for Originality Reports

Feb <var data-var='date'>17</var>, <var data-var='time'>15:18</var> CET Resolved - We have resolved the issue, and demo tests are available for candidates again. Feb <var data-var='date'>17</var>, <var data-var='time'>13:52</var> CET Update - We have prepared a fix for the issue with demo tests and expect it to be resolved within two hours from now. Feb <var data-var='date'>17</var>, <var data-var='time'>12:39</var> CET Identified - We have identified an issue with access to Demo Tests for candidates. The demo tests are currently unavailable for most candidates. We are working on a fix and will update this incident with more information about expected resolution time as soon as possible.

Inspera Assessment Demo Tests are currently out of service

Feb <var data-var='date'> 3</var>, <var data-var='time'>13:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 3</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>21</var>, <var data-var='time'>11:56</var> CET Scheduled - We will be undergoing maintenance at this time. There is no scheduled down time associated with the maintenance, and all services will continue to operate normally.

February release deployment

Jan <var data-var='date'>11</var>, <var data-var='time'>12:00</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>11</var>, <var data-var='time'>09:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 8</var>, <var data-var='time'>15:03</var> CET Update - We will be undergoing scheduled maintenance during this time. Dec <var data-var='date'> 3</var>, <var data-var='time'>14:11</var> CET Update - We will be undergoing scheduled maintenance during this time. Sep <var data-var='date'>17</var>, <var data-var='time'>13:31</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

January release deployment

Jan <var data-var='date'> 2</var>, <var data-var='time'>17:00</var> CET Resolved - This incident has been resolved. Jan <var data-var='date'> 2</var>, <var data-var='time'>14:00</var> CET Monitoring - The queue handling the candidate indexing in Monitor and Deliver is now back to normal after a fix we have done. The statuses are now updated and working as expected. We are monitoring the status. Jan <var data-var='date'> 2</var>, <var data-var='time'>12:30</var> CET Investigating - We are currently experiencing an issue causing delays in the monitor module. The issue affects users with user role planner, invigilator and/or chief invigilator. The impact of the incident currently includes: - Candidates that have submitted during this incident are not updated to the Submitted status in Monitor. Also other statuses in Monitor are delayed. - The last saved timestamp is delayed. The incident does not affect candidates currently in ongoing tests, and they can continue their tests as normal. We are investigating the issue and a new update will be posted as soon as we know more.

Delays in candidate updates in monitor

Dec <var data-var='date'>27</var>, <var data-var='time'>21:03</var> CET Resolved - The emeail queue is now back to normal and there should be no more delay. Dec <var data-var='date'>27</var>, <var data-var='time'>09:45</var> CET Update - Email delivery should be back in sync in around 10 hours. Dec <var data-var='date'>27</var>, <var data-var='time'>09:00</var> CET Update - The quota for email sending in a 24 hour period have been reached. A request to increase the quota was logged. If this is not approved quickly, email sending will continue to lag for another 24 hours or so. Dec <var data-var='date'>27</var>, <var data-var='time'>07:48</var> CET Update - We are continuing to monitor for any further issues. Dec <var data-var='date'>26</var>, <var data-var='time'>21:42</var> CET Monitoring - We’ll post a final update as soon as delivery times are back to normal. Dec <var data-var='date'>26</var>, <var data-var='time'>21:41</var> CET Investigating - We’ve identified and mitigated an issue affecting email delivery. Systems are recovering, but it will take approximately 12 hours for the message queue to clear. We’ll post a final update as soon as delivery times are back to normal.

Email message delays

Dec <var data-var='date'>21</var>, <var data-var='time'>08:46</var> CET Resolved - This incident has been resolved. Please Note: Customers with recordings in said interval will be informed directly once those recordings have been processed. Dec <var data-var='date'>20</var>, <var data-var='time'>20:07</var> CET Identified - Inpspera functionality for updating of IRP events is back online. However, the team needs to re-process events that happened between 13:59 UTC on 18/12/2025 and 18:20 UTC today 20/12/2025. We will provide an updated timeline on when this will be completed later. Dec <var data-var='date'>20</var>, <var data-var='time'>15:05</var> CET Investigating - We are currently investigating an issue related to Inspera Resilience Proctoring(IRP). Currently, some proctoring events, related to camera and microphone are not showing. We will post an update as soon as we have more information.

Proctoring events unavailable

Dec <var data-var='date'>18</var>, <var data-var='time'>22:50</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'>18</var>, <var data-var='time'>18:24</var> CET Update - We are continuing to monitor for any further issues. Dec <var data-var='date'>18</var>, <var data-var='time'>18:22</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>18</var>, <var data-var='time'>18:02</var> CET Update - We are continuing to investigate this issue. Dec <var data-var='date'>18</var>, <var data-var='time'>16:14</var> CET Investigating - We have identified an inconsistency during the export of PDF documents. We are investigating the issue, and a new update will be posted as soon as we know more.

Intermittent issue with generating PDFs

Dec <var data-var='date'> 8</var>, <var data-var='time'>19:43</var> CET Resolved - The issue is now resolved. Dec <var data-var='date'> 8</var>, <var data-var='time'>10:52</var> CET Update - We are continuing to investigate the issue. For users experiencing an export opening in a new tab but not downloading, the following workaround should generate the download: 1: Copy the URL 2: Open a new tab 3: Paste the URL in the URL field of the new tab and press enter Dec <var data-var='date'> 8</var>, <var data-var='time'>10:52</var> CET Update - We are continuing to investigate this issue. Dec <var data-var='date'> 8</var>, <var data-var='time'>10:13</var> CET Investigating - We are experiencing inconsistencies with certain exports and downloads. If you experience any issues with generating or downloading an export, we advise that you retry the operation. We are investigating the issue and will provide frequent updates on the progress

Export Inconsistencies

Dec <var data-var='date'> 7</var>, <var data-var='time'>12:00</var> CET Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 7</var>, <var data-var='time'>09:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>17</var>, <var data-var='time'>13:30</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

December release deployment

Dec <var data-var='date'> 5</var>, <var data-var='time'>10:38</var> CET Resolved - The Help Centre is operational again, and access to tickets and articles is restored. Dec <var data-var='date'> 5</var>, <var data-var='time'>10:08</var> CET Investigating - This applies to all parts of the Help Centre, including ticketing. It's currently not possible to view help centre articles, view tickets, submit tickets, or submit updates to tickets. We will update as soon as we know more. For urgent contact with Service Desk, please call +47 23 24 51 00, or contact your dedicated Inspera contact person.

Inspera's Help Center is currently unavailable

Nov <var data-var='date'> 9</var>, <var data-var='time'>13:35</var> CET Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 9</var>, <var data-var='time'>13:05</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 9</var>, <var data-var='time'>13:04</var> CET Scheduled - We will be undergoing scheduled maintenance during this time.

November release deployment

Nov <var data-var='date'> 9</var>, <var data-var='time'>13:00</var> CET Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 9</var>, <var data-var='time'>09:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>17</var>, <var data-var='time'>13:29</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

Nov <var data-var='date'> 7</var>, <var data-var='time'>18:31</var> CET Resolved - The issue with delay of the low-priority event logs update has been resolved. Nov <var data-var='date'> 7</var>, <var data-var='time'>18:16</var> CET Monitoring - The processing of low-priority event logs have normalised and is at a stable level. We will continue to monitor the situation. Nov <var data-var='date'> 7</var>, <var data-var='time'>15:56</var> CET Investigating - We are experiencing delays on event log updates. The delays only affect low-priority events (e.g. changing settings to tests). The delays do not affect event types flagged as urgent (e.g. user entering remote proctoring queue). We are currently investigating the issue.

Delays in low-priority event log updates

Oct <var data-var='date'>15</var>, <var data-var='time'>19:58</var> CEST Resolved - 17:30 UTC - The issue has been resolved. Oct <var data-var='date'>15</var>, <var data-var='time'>14:22</var> CEST Update - We are continuing to investigate this issue. Oct <var data-var='date'>15</var>, <var data-var='time'>14:22</var> CEST Investigating - We are investigating an issue with Ladok LIS integration. Inspera does not receive messages from Ladok at the moment. The issue started yesterday around 12:44 UTC. This means that synchronizing tests and grade transfer from Inspera to Ladok are not working. We are in contact with Ladok about the investigation.

Swedish customers only: issue with Ladok LIS integration

Oct <var data-var='date'>15</var>, <var data-var='time'>09:37</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>14</var>, <var data-var='time'>16:53</var> CEST Monitoring - We have been experiencing delays on event log updates. This lasted from 13:45 to 14:40 UTC. The delays only affected low-priority events (e.g. changing settings to tests). They did not affect event types flagged as urgent (e.g. user entering remote proctoring queue). The high priority events have not been experiencing any delays. The processing of the event log has now returned to normal levels, but we are still monitoring the situation.

Is Inspera down?

Inspera status is UP

Lastest published events

May release deployment

IO/Canvas integration not operational

Inspera Help Center upgrade

Inspera Services, Components and Regions

Recent Inspera events

May release deployment

IO/Canvas integration not operational

Inspera Help Center upgrade

Database Maintenance

April release deployment

Delays in Inspera Assessment

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Is Inspera down?

Inspera status is UP

Lastest published events

May release deployment

IO/Canvas integration not operational

Inspera Help Center upgrade

Inspera Services, Components and Regions

Recent Inspera events

May release deployment

IO/Canvas integration not operational

Inspera Help Center upgrade

Database Maintenance

April release deployment

Delays in Inspera Assessment

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Get your FREE account now,
5 monitors included!