THIS IS A SCHEDULED EVENT Sep <var data-var='date'>10</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jul <var data-var='date'> 7</var>, <var data-var='time'>00:58</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.businessmessaging.co.uk, timeframe: - Start (UTC): 10 September 11:00 - End (UTC): 10 September 17:00 SSL Certificate information: - Common Name: *.businessmessaging.co.uk - Subject Alternative Name: *.businessmessaging.co.uk, businessmessaging.co.uk - Valid until (UTC): 2027-01-21 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.businessmessaging.co.uk

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>9</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jul <var data-var='date'> 6</var>, <var data-var='time'>00:56</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate api2.infobip.com, timeframe: - Start (UTC): 09 September 11:00 - End (UTC): 09 September 17:00 SSL Certificate information: - Common Name: api2.infobip.com - Subject Alternative Name: api2.infobip.com - Valid until (UTC): 2027-01-20 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of api2.infobip.com

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>3</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>30</var>, <var data-var='time'>00:49</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.mxtelecom.com, timeframe: - Start (UTC): 03 September 11:00 - End (UTC): 03 September 17:00 SSL Certificate information: - Common Name: *.mxtelecom.com - Subject Alternative Name: *.mxtelecom.com, mxtelecom.com - Valid until (UTC): 2027-01-14 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.mxtelecom.com

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>3</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>30</var>, <var data-var='time'>00:48</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-ny2.infobip.com, timeframe: - Start (UTC): 03 September 11:00 - End (UTC): 03 September 17:00 SSL Certificate information: - Common Name: *.api-ny2.infobip.com - Subject Alternative Name: *.api-ny2.infobip.com, api-ny2.infobip.com - Valid until (UTC): 2027-01-14 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-ny2.infobip.com

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>3</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>30</var>, <var data-var='time'>00:46</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-ae2.infobip.com, timeframe: - Start (UTC): 03 September 11:00 - End (UTC): 03 September 17:00 SSL Certificate information: - Common Name: *.api-ae2.infobip.com - Subject Alternative Name: *.api-ae2.infobip.com, api-ae2.infobip.com - Valid until (UTC): 2027-01-14 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-ae2.infobip.com

THIS IS A SCHEDULED EVENT Sep <var data-var='date'>2</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>29</var>, <var data-var='time'>00:46</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-us3.infobip.com, timeframe: - Start (UTC): 02 September 11:00 - End (UTC): 02 September 17:00 SSL Certificate information: - Common Name: *.api-us3.infobip.com - Subject Alternative Name: *.api-us3.infobip.com, api-us3.infobip.com - Valid until (UTC): 2027-01-13 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-us3.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>19</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>15</var>, <var data-var='time'>14:07</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.mms.infobip.com, timeframe: - Start (UTC): 19 August 11:00 - End (UTC): 19 August 17:00 SSL Certificate information: - Common Name: *.mms.infobip.com - Subject Alternative Name: *.mms.infobip.com, mms.infobip.com - Valid until (UTC): 2026-12-30 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.mms.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>13</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>11</var>, <var data-var='time'>00:26</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.email-api.infobip.com, timeframe: - Start (UTC): 13 August 11:00 - End (UTC): 13 August 17:00 SSL Certificate information: - Common Name: *.email-api.infobip.com - Subject Alternative Name: *.email-api.infobip.com, email-api.infobip.com - Valid until (UTC): 2026-12-26 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.email-api.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>13</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>11</var>, <var data-var='time'>00:24</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.email-api-us.infobip.com, timeframe: - Start (UTC): 13 August 11:00 - End (UTC): 13 August 17:00 SSL Certificate information: - Common Name: *.email-api-us.infobip.com - Subject Alternative Name: *.email-api-us.infobip.com, email-api-us.infobip.com - Valid until (UTC): 2026-12-26 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.email-api-us.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>13</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>11</var>, <var data-var='time'>00:22</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.email-api-in.infobip.com, timeframe: - Start (UTC): 13 August 11:00 - End (UTC): 13 August 17:00 SSL Certificate information: - Common Name: *.email-api-in.infobip.com - Subject Alternative Name: *.email-api-in.infobip.com, email-api-in.infobip.com - Valid until (UTC): 2026-12-26 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.email-api-in.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>13</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>11</var>, <var data-var='time'>00:21</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-id1.infobip.com, timeframe: - Start (UTC): 13 August 11:00 - End (UTC): 13 August 17:00 SSL Certificate information: - Common Name: *.api-id1.infobip.com - Subject Alternative Name: *.api-id1.infobip.com, api-id1.infobip.com - Valid until (UTC): 2026-12-26 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-id1.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>13</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>11</var>, <var data-var='time'>00:19</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate api-vn.infobip.com, timeframe: - Start (UTC): 13 August 11:00 - End (UTC): 13 August 17:00 SSL Certificate information: - Common Name: api-vn.infobip.com - Subject Alternative Name: api-vn.infobip.com - Valid until (UTC): 2026-12-26 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of api-vn.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>13</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'>11</var>, <var data-var='time'>00:16</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate api-za.infobip.com, timeframe: - Start (UTC): 13 August 11:00 - End (UTC): 13 August 17:00 SSL Certificate information: - Common Name: api-za.infobip.com - Subject Alternative Name: api-za.infobip.com - Valid until (UTC): 2026-12-26 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of api-za.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>6</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'> 5</var>, <var data-var='time'>00:32</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-sg.infobip.com, timeframe: - Start (UTC): 06 August 11:00 - End (UTC): 06 August 17:00 SSL Certificate information: - Common Name: *.api-sg.infobip.com - Subject Alternative Name: *.api-sg.infobip.com, api-sg.infobip.com - Valid until (UTC): 2026-12-20 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-sg.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>6</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'> 5</var>, <var data-var='time'>00:31</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-in.infobip.com, timeframe: - Start (UTC): 06 August 11:00 - End (UTC): 06 August 17:00 SSL Certificate information: - Common Name: *.api-in.infobip.com - Subject Alternative Name: *.api-in.infobip.com, api-in.infobip.com - Valid until (UTC): 2026-12-20 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-in.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>6</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'> 5</var>, <var data-var='time'>00:29</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.messaging-service.com, timeframe: - Start (UTC): 06 August 11:00 - End (UTC): 06 August 17:00 SSL Certificate information: - Common Name: *.messaging-service.com - Subject Alternative Name: *.messaging-service.com, messaging-service.com - Valid until (UTC): 2026-12-20 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.messaging-service.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>6</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'> 5</var>, <var data-var='time'>00:28</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-hk.infobip.com, timeframe: - Start (UTC): 06 August 11:00 - End (UTC): 06 August 17:00 SSL Certificate information: - Common Name: *.api-hk.infobip.com - Subject Alternative Name: *.api-hk.infobip.com, api-hk.infobip.com - Valid until (UTC): 2026-12-20 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-hk.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>6</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'> 5</var>, <var data-var='time'>00:26</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-id.infobip.com, timeframe: - Start (UTC): 06 August 11:00 - End (UTC): 06 August 17:00 SSL Certificate information: - Common Name: *.api-id.infobip.com - Subject Alternative Name: *.api-id.infobip.com, api-id.infobip.com - Valid until (UTC): 2026-12-20 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-id.infobip.com

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>6</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC Jun <var data-var='date'> 5</var>, <var data-var='time'>00:24</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-br.infobip.com, timeframe: - Start (UTC): 06 August 11:00 - End (UTC): 06 August 17:00 SSL Certificate information: - Common Name: *.api-br.infobip.com - Subject Alternative Name: *.api-br.infobip.com, api-br.infobip.com - Valid until (UTC): 2026-12-20 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-br.infobip.com

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>30</var>, <var data-var='time'>11:00</var> - <var data-var='time'>17:00</var> UTC May <var data-var='date'>28</var>, <var data-var='time'>00:24</var> UTC Scheduled - We will be performing automatic renewal of our SSL certificate *.api-sa2.infobip.com, timeframe: - Start (UTC): 30 July 11:00 - End (UTC): 30 July 17:00 SSL Certificate information: - Common Name: *.api-sa2.infobip.com - Subject Alternative Name: *.api-sa2.infobip.com, api-sa2.infobip.com - Valid until (UTC): 2026-12-12 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

SSL certificate renewal of *.api-sa2.infobip.com

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>21</var>, <var data-var='time'>21:00</var> UTC &nbsp;-&nbsp; Jul <var data-var='date'>22</var>, <var data-var='time'>00:00</var> UTC Jul <var data-var='date'> 6</var>, <var data-var='time'>09:02</var> UTC Scheduled - We will be performing planned maintenance of network infrastructure on multiple data centers to ensure stability and optimal performance of components. General connectivity interruptions are expected in brief periods during the maintenance activity. Start (UTC): 21th July 2026 21:00 End (UTC): 22nd July 2026 00:00

Multiple Locations - Planned Maintenance of Network Infrastructure

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>21</var>, <var data-var='time'>07:00</var> - <var data-var='time'>10:00</var> UTC Jul <var data-var='date'> 2</var>, <var data-var='time'>11:51</var> UTC Scheduled - We will undergo routine patching of databases at our Global (Europe) data center. During this activity, you may experience brief service interruptions affecting the components listed below. Temporary downtime may occur during specific database restart activities required as part of the migration process, however each interruption is expected to last no longer than 30 minutes. Since the affected components are isolated within their own databases, there will be no simultaneous disruption across all listed services. The impacted services include Exchange and Integrations, People Attributes and Analytics, Segments in Flows, KnowledgeBase, and Generic Context Cards in Answers. This patching is essential to keep our databases up-to-date and ensure optimal performance. Start (UTC): 21 July 2026 07:00 End (UTC): 21 July 2026 10:00 Purpose: Database patching and maintenance

Global (Europe) - Planned Maintenance of Database Infrastructure

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>17</var>, <var data-var='time'>19:00</var> - <var data-var='time'>21:00</var> UTC Jul <var data-var='date'> 1</var>, <var data-var='time'>10:47</var> UTC Scheduled - We will be performing planned maintenance of network infrastructure at our Turkey data center to upgrade core networking equipment, ensuring stability and optimal performance. Preventive measures have been implemented to minimize any potential impact, however, brief connectivity interruptions may occur for services hosted at the Turkey data center. Any disruptions are expected to last no longer than a total of 15 minutes within the scheduled maintenance window. Start (UTC): 17 July 2026 19:00 End (UTC): 17 July 2026 21:00 Purpose: Network infrastructure upgrade and optimization

Turkey - Planned Maintenance of Network Infrastructure

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>16</var>, <var data-var='time'>07:00</var> - <var data-var='time'>19:00</var> UTC Jul <var data-var='date'> 2</var>, <var data-var='time'>08:18</var> UTC Scheduled - We will be performing a series of planned infrastructure migration of database servers across multiple locations. This maintenance is required to keep our databases up to date and operating optimally and includes the replacement of end‑of‑life hardware with a new, vendor‑supported compute and storage platform. During the maintenance window, some services (including messaging channels and interfaces) may experience temporary interruptions: platform services responsible for management and configuration functions may be briefly unavailable and/or operate using data replicated prior to the maintenance window. Changes and updates may be temporarily disabled during certain stages of the work. The scope of this activity is more extensive due to the required coordination with onsite teams, which is necessary to safely and successfully complete the hardware replacement. This activity will be performed in multiple parts, each of which will have their own separate status page posts. Part 5: Start (UTC): 16 July 2026 07:00 End (UTC): 16 July 2026 19:00

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 5

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>16</var>, <var data-var='time'>05:00</var> - <var data-var='time'>06:00</var> UTC Jul <var data-var='date'> 2</var>, <var data-var='time'>11:05</var> UTC Scheduled - We will undergo routine patching of databases at our Global (Europe) data center. During this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 30 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components. This patching is essential to keep our databases up-to-date and ensure optimal performance. Start (UTC): 16 July 2026 05:00 End (UTC): 16 July 2026 06:00 Purpose: Database patching and maintenance

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SSL certificate renewal of *.businessmessaging.co.uk

SSL certificate renewal of api2.infobip.com

SSL certificate renewal of *.mxtelecom.com

SSL certificate renewal of *.api-ny2.infobip.com

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SSL certificate renewal of *.businessmessaging.co.uk

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SSL certificate renewal of *.businessmessaging.co.uk

SSL certificate renewal of api2.infobip.com

SSL certificate renewal of *.mxtelecom.com

SSL certificate renewal of *.api-ny2.infobip.com

SSL certificate renewal of *.api-ae2.infobip.com

SSL certificate renewal of *.api-us3.infobip.com

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