THIS IS A SCHEDULED EVENT Apr <var data-var='date'>13</var>, <var data-var='time'>05:00</var> - <var data-var='time'>13:00</var> UTCApr <var data-var='date'> 5</var>, <var data-var='time'>12:40</var> UTC Scheduled - Maintenance on the Houston, TX data center will be performed on Monday, April 13rd, 2026 at 05:00 UTC. We expect to complete the maintenance by Monday, April 13rd, 2026 at 13:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4795] Planned Maintenance on the Imperva data center in Houston, TX

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>12</var>, <var data-var='time'>06:00</var> - <var data-var='time'>07:00</var> UTCApr <var data-var='date'> 6</var>, <var data-var='time'>14:30</var> UTC Scheduled - The Cloud Security Console will undergo a scheduled update on April 12, 2026, between 06:00 and 07:00 UTC. During this maintenance window, customers may experience temporary disruptions when making changes to domains and site settings (including onboarding ). In addition, the CAPTCHA fallback mechanism will be temporarily unavailable.

[TR-11927] - Scheduled update to the Cloud Security Console – April 12, 2026

Apr <var data-var='date'> 6</var>, <var data-var='time'>12:59</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 6</var>, <var data-var='time'>11:47</var> UTC Update - Maintenance on the Chicago 1, IL data center has been extended to Monday, April 6th, 2026 at 13:00 UTC.Apr <var data-var='date'> 6</var>, <var data-var='time'>10:40</var> UTC Update - Maintenance on the Chicago 1, IL data center has been extended to Monday, April 6th, 2026 at 12:00 UTC.Apr <var data-var='date'> 6</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 2</var>, <var data-var='time'>18:28</var> UTC Scheduled - Maintenance on the Chicago 1, IL data center will be performed on Monday, April 6th, 2026 at 05:00 UTC. We expect to complete the maintenance by Monday, April 6th, 2026 at 11:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4857] Essential Maintenance on the Imperva data center in Chicago 1, IL

Apr <var data-var='date'> 5</var>, <var data-var='time'>14:55</var> UTC Resolved - Service in the data centers have been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Apr <var data-var='date'> 5</var>, <var data-var='time'>14:39</var> UTC Monitoring - The issue appears to be resolved at this time. We are continuing to monitor in order to ensure that service has returned to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Apr <var data-var='date'> 5</var>, <var data-var='time'>14:02</var> UTC Investigating - Technical teams are investigating a potential CWAF issue in the (DFW, EWR, IAD, LCY, NYC, PAR) Data Center . Further updates to follow.

[INC-1004] Potential CWAF issue on multiple Data Center

Apr <var data-var='date'> 5</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 5</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>29</var>, <var data-var='time'>06:42</var> UTC Scheduled - Maintenance on the Ashburn, VA data center will be performed on Sunday, April 5th, 2026 at 06:00 UTC. We expect to complete the maintenance by Sunday, April 5th, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4809] Essential Maintenance on the Imperva data center in Ashburn, VA

Apr <var data-var='date'> 1</var>, <var data-var='time'>11:56</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 1</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>24</var>, <var data-var='time'>09:22</var> UTC Update - Maintenance on the Chicago 2, IL data center will be performed on Wednesday, April 1st, 2026 at 04:00 UTC. We expect to complete the maintenance by Wednesday, April 1st, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htmMar <var data-var='date'>24</var>, <var data-var='time'>09:09</var> UTC Scheduled - Maintenance on the Chicago 2, IL data center will be performed on Tuesday, March 31st, 2026 at 04:00 UTC. We expect to complete the maintenance by Wednesday, April 1st, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4767] Planned Maintenance on the Imperva data center in Chicago 2, IL

Mar <var data-var='date'>31</var>, <var data-var='time'>02:09</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>30</var>, <var data-var='time'>22:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>17</var>, <var data-var='time'>01:07</var> UTC Scheduled - Maintenance on the Johannesburg, South Africa data center will be performed on Monday, March 30th, 2026 at 22:00 UTC. We expect to complete the maintenance by Tuesday, March 31st, 2026 at 04:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4739] Planned Maintenance on the Imperva data center in Johannesburg, South Africa

Mar <var data-var='date'>27</var>, <var data-var='time'>14:57</var> UTC Resolved - The incident has been resolved and normal service levels have been restored for the Imperva GRE Performance Dashboard. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>27</var>, <var data-var='time'>14:02</var> UTC Monitoring - Technical teams have performed remedial actions and the Imperva GRE Performance Dashboard are now correctly displaying data. No data has been lost during this event. Technical teams will continue monitoring the system. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>27</var>, <var data-var='time'>13:56</var> UTC Identified - We have identified the source of the degradation affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center. Customer domains are still fully protected at this time. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>27</var>, <var data-var='time'>13:06</var> UTC Update - Technical teams are continuing to investigate the degradation affecting the Imperva GRE Performance Dashboard across multiple data centers. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>27</var>, <var data-var='time'>12:28</var> UTC Update - We are continuing to investigate the degradation affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>27</var>, <var data-var='time'>11:17</var> UTC Investigating - We have discovered a degradation in our statistics affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center . Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

[INC-1001] Imperva GRE Performance Dashboard Issue across Multiple Data Center

Mar <var data-var='date'>27</var>, <var data-var='time'>13:32</var> UTC Resolved - Some customer traffic being processed in Johannesburg, South Africa (QRA) PoP may have experienced higher than expected latency and packet loss due to an upstream provider issue, outside of the Thales Imperva Network. Engineers bypassed two impacted circuits in order to remove them from production, resulting in stabilized traffic. Services are now stable. Additional details will be provided following a completed root cause analysis.Mar <var data-var='date'>27</var>, <var data-var='time'>12:32</var> UTC Monitoring - A fix has been implemented, and the issue has been mitigated. We are continuing to monitor in order to ensure that service has returned to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>27</var>, <var data-var='time'>12:23</var> UTC Investigating - Technical teams are investigating a potential issue in the Johannesburg, South Africa (QRA) data center. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

[INC-1002] Johannesburg, South Africa (QRA) Data Center Issue

Mar <var data-var='date'>26</var>, <var data-var='time'>21:47</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>26</var>, <var data-var='time'>20:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>17</var>, <var data-var='time'>02:32</var> UTC Scheduled - Maintenance on the Mumbai 2, India data center will be performed on Thursday, March 26th, 2026 at 20:00 UTC. We expect to complete the maintenance by Friday, March 27th, 2026 at 02:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4744] Planned Maintenance on the Imperva data center in Mumbai 2, India

Mar <var data-var='date'>26</var>, <var data-var='time'>10:57</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>26</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>17</var>, <var data-var='time'>01:28</var> UTC Scheduled - Maintenance on the New York 2, NY data center will be performed on Thursday, March 26th, 2026 at 01:00 UTC. We expect to complete the maintenance by Thursday, March 26th, 2026 at 11:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4768] Planned Maintenance on the Imperva data center in New York 2, NY

Mar <var data-var='date'>25</var>, <var data-var='time'>10:57</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>25</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>18</var>, <var data-var='time'>04:43</var> UTC Update - Maintenance on the Detroit, MI data center will be performed on Wednesday, March 25th, 2026 at 05:00 UTC. We expect to complete the maintenance by Wednesday, March 25th, 2026 at 11:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htmMar <var data-var='date'> 8</var>, <var data-var='time'>15:12</var> UTC Scheduled - Maintenance on the Detroit, MI data center will be performed on Thursday, March 19th, 2026 at 04:00 UTC. We expect to complete the maintenance by Thursday, March 19th, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4738] Essential Maintenance on the Imperva data center in Detroit, MI

Mar <var data-var='date'>25</var>, <var data-var='time'>08:28</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>25</var>, <var data-var='time'>07:59</var> UTC Update - Maintenance on the London 2, UK data center has been extended to Wednesday, March 25th, 2026 at 08:30 UTC.Mar <var data-var='date'>25</var>, <var data-var='time'>04:59</var> UTC Update - Maintenance on the London 2, UK data center has been extended to Wednesday, March 25th, 2026 at 08:00 UTC.Mar <var data-var='date'>25</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 9</var>, <var data-var='time'>06:53</var> UTC Scheduled - Maintenance on the London 2, UK data center will be performed on Wednesday, March 25th, 2026 at 00:00 UTC. We expect to complete the maintenance by Wednesday, March 25th, 2026 at 06:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4740] Planned Maintenance on the Imperva data center in London 2, UK

Mar <var data-var='date'>24</var>, <var data-var='time'>10:56</var> UTC Completed - The maintenance has been cancelled.Mar <var data-var='date'>23</var>, <var data-var='time'>04:48</var> UTC Scheduled - Maintenance on the Houston, TX data center will be performed on Monday, March 30th, 2026 at 05:00 UTC. We expect to complete the maintenance by Monday, March 30th, 2026 at 13:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4795] Essential Maintenance on the Imperva data center in Houston, TX

Mar <var data-var='date'>23</var>, <var data-var='time'>22:06</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>23</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 6</var>, <var data-var='time'>23:21</var> UTC Scheduled - Maintenance on the Hanoi, Vietnam data center will be performed on Monday, March 23rd, 2026 at 18:00 UTC. We expect to complete the maintenance by Tuesday, March 24th, 2026 at 02:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4735] Planned Maintenance on the Imperva data center in Hanoi, Vietnam

Mar <var data-var='date'>22</var>, <var data-var='time'>20:14</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>22</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>24</var>, <var data-var='time'>15:25</var> UTC Scheduled - The Cloud Security Console will undergo a scheduled update on March 22, 2025, between 14:00 and 19:00 UTC (extended till 21:00 UTC) . During this maintenance window, customers may experience delays when applying configuration changes. Please note that no changes will be lost - all updates will be applied as soon as possible. Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

[UM-13046 ]- Scheduled update to the Cloud Security Console – March 22, 2026

Mar <var data-var='date'>22</var>, <var data-var='time'>13:06</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>22</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>18</var>, <var data-var='time'>18:57</var> UTC Scheduled - Following the recent introduction (made on Feb 22, 2026) of new services in the Imperva status page to clarity and consistency across services, legacy services will be deprecated at this time. All services and categories that are marked as deprecated will be removed at this time. What you need to do: If you have not done so already, update your subscriptions to the new services before March 22, 2026. 1.	Go to https://status.imperva.com/. 2.	Click Subscribe to Updates. 3.	Choose your preferred delivery method for notifications. 4.	Under Components, select the new services you want to subscribe to. If you do not subscribe to the new services, you will stop receiving updates when the deprecated services are removed.

Status page service changes and upcoming deprecations - March 22, 2026

Mar <var data-var='date'>22</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>22</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>22</var>, <var data-var='time'>21:07</var> UTC Update - We will be undergoing scheduled maintenance during this time.Feb <var data-var='date'>22</var>, <var data-var='time'>20:42</var> UTC Scheduled - The Imperva waiting room will undergo a scheduled update on March 22, 2026, between 08:00 and 9:30 UTC (rescheduled from March 1, 2026) During this maintenance window, the Imperva waiting room will not function. Configuration changes to the waiting room settings should not be made at this time. Customer domains will remain available and protected during this time. We apologize for any inconvenience this may cause.

[CWMS-6834] - Scheduled update to the Imperva waiting room – March 22, 2026

Mar <var data-var='date'>21</var>, <var data-var='time'>09:33</var> UTC Resolved - Service in the data center has been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>21</var>, <var data-var='time'>09:01</var> UTC Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>21</var>, <var data-var='time'>06:44</var> UTC Update - As a precautionary measure, the New York 2, NY (EWR) Data Center data center will remain bypassed. Customer traffic continues to be served normally via alternate PoP, and no customer action is required at this time. Engineering teams will continue to investigate the issue, and further updates will be shared as changes are made or once the PoP is restored to normal operation.Mar <var data-var='date'>21</var>, <var data-var='time'>06:07</var> UTC Identified - We have identified an issue in the data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>21</var>, <var data-var='time'>06:00</var> UTC Investigating - Technical teams are investigating a potential issue in the New York 2, NY (EWR) Data Center . Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

[INC-997] New York 2, NY (EWR) Data Center Issue

Mar <var data-var='date'>21</var>, <var data-var='time'>03:45</var> UTC Resolved - Service in the data center has been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>21</var>, <var data-var='time'>02:35</var> UTC Monitoring - A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>20</var>, <var data-var='time'>21:16</var> UTC Update - As a precautionary measure, the Dusseldorf, Germany (DUS) data center will remain bypassed. Customer traffic continues to be served normally via alternate PoP, and no customer action is required at this time. Engineering teams will continue to investigate the issue, and further updates will be shared as changes are made or once the PoP is restored to normal operation.Mar <var data-var='date'>20</var>, <var data-var='time'>21:00</var> UTC Identified - We have identified an issue in the data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.Mar <var data-var='date'>20</var>, <var data-var='time'>20:38</var> UTC Investigating - Technical teams are investigating a potential issue in the Dusseldorf, Germany (DUS) data center. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

[INC-996] DUS traffic degradation

Mar <var data-var='date'>18</var>, <var data-var='time'>22:17</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>18</var>, <var data-var='time'>21:25</var> UTC Verifying - Verification is currently underway for the maintenance items.Mar <var data-var='date'>18</var>, <var data-var='time'>17:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 6</var>, <var data-var='time'>23:22</var> UTC Scheduled - Maintenance on the Taipei, Taiwan data center will be performed on Wednesday, March 18th, 2026 at 17:00 UTC. We expect to complete the maintenance by Thursday, March 19th, 2026 at 01:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4706] Planned Maintenance on the Imperva data center in Taipei, Taiwan

Mar <var data-var='date'>18</var>, <var data-var='time'>11:55</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>18</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 5</var>, <var data-var='time'>17:49</var> UTC Scheduled - Maintenance on the Lima, Peru data center will be performed on Wednesday, March 18th, 2026 at 04:00 UTC. We expect to complete the maintenance by Wednesday, March 18th, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4718] Planned Maintenance on the Imperva data center in Lima, Peru

Mar <var data-var='date'>17</var>, <var data-var='time'>00:31</var> UTC Completed - The maintenance has been cancelled.Mar <var data-var='date'>11</var>, <var data-var='time'>03:53</var> UTC Scheduled - Maintenance on the London 1, UK data center will be performed on Thursday, March 26th, 2026 at 00:00 UTC. We expect to complete the maintenance by Thursday, March 26th, 2026 at 06:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4741] Planned Maintenance on the Imperva data center in London 1, UK

Mar <var data-var='date'>16</var>, <var data-var='time'>12:27</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>16</var>, <var data-var='time'>11:59</var> UTC Update - Maintenance on the Chicago 2 , IL data center has been extended to Wednesday, March 16th, 2026 at 13:00 UTCMar <var data-var='date'>16</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 5</var>, <var data-var='time'>17:51</var> UTC Scheduled - Maintenance on the Chicago 2, IL data center will be performed on Monday, March 16th, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, March 16th, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

[ICM-4717] Planned Maintenance on the Imperva data center in Chicago 2, IL

Mar <var data-var='date'>15</var>, <var data-var='time'>16:28</var> UTC Resolved - The issue affecting certificate issuance has been resolved, and certificate ordering and issuance functionality have been fully restored.Mar <var data-var='date'>15</var>, <var data-var='time'>15:38</var> UTC Monitoring - We are observing signs of recovery, and certificate issuance is beginning to function again. Our teams are currently validating system stability and monitoring the process closely.Mar <var data-var='date'>15</var>, <var data-var='time'>13:08</var> UTC Update - We are continuing to work with our certificate authority provider to restore certificate issuance functionality. Existing certificates and active services remain unaffected. Further updates will be shared as more information becomes available.Mar <var data-var='date'>15</var>, <var data-var='time'>10:14</var> UTC Update - We are continuing to work closely with our certificate authority provider to resolve the issue affecting certificate issuance. Efforts are ongoing to restore normal functionality as quickly as possible. We will provide further updates as additional information becomes available.Mar <var data-var='date'>15</var>, <var data-var='time'>08:05</var> UTC Update - We are continuing to work with our certificate authority provider to resolve the issue affecting the ability to order or issue new certificates. Remediation efforts are currently in progress. Existing certificates and active services remain unaffected. Further updates will be provided as more information becomes available.Mar <var data-var='date'>15</var>, <var data-var='time'>06:22</var> UTC Identified - Our engineering team is actively working with the third-party certificate authority provider to resolve the issue affecting the issuance of new certificates. We will continue to provide updates as progress is made toward restoring normal certificate ordering and issuance functionality.Mar <var data-var='date'>15</var>, <var data-var='time'>05:37</var> UTC Investigating - We are currently experiencing an issue with the certificate issuance process with our upstream certificate authority provider. As a result, ordering or issuing new certificates is temporarily unavailable at this time. This issue impacts all certificates managed through Imperva that require new issuance. Existing certificates and active services remain unaffected. Our engineering team is actively working with the relevant provider to investigate and resolve the issue as quickly as possible. Further updates will be shared as more information becomes available.

Is Imperva down?

Imperva status is UNDER MAINTENANCE

Components with issues

Lastest published events

[ICM-4857] Essential Maintenance on the Imperva data center in Chicago 1, IL

[INC-1004] Potential CWAF issue on multiple Data Center

[ICM-4809] Essential Maintenance on the Imperva data center in Ashburn, VA

Imperva Services, Components and Regions

Recent Imperva events

[ICM-4795] Planned Maintenance on the Imperva data center in Houston, TX

[TR-11927] - Scheduled update to the Cloud Security Console – April 12, 2026

[ICM-4857] Essential Maintenance on the Imperva data center in Chicago 1, IL

[INC-1004] Potential CWAF issue on multiple Data Center

[ICM-4809] Essential Maintenance on the Imperva data center in Ashburn, VA

[ICM-4767] Planned Maintenance on the Imperva data center in Chicago 2, IL

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Is Imperva down?

Imperva status is UNDER MAINTENANCE

Components with issues

Lastest published events

[ICM-4857] Essential Maintenance on the Imperva data center in Chicago 1, IL

[INC-1004] Potential CWAF issue on multiple Data Center

[ICM-4809] Essential Maintenance on the Imperva data center in Ashburn, VA

Imperva Services, Components and Regions

Recent Imperva events

[ICM-4795] Planned Maintenance on the Imperva data center in Houston, TX

[TR-11927] - Scheduled update to the Cloud Security Console – April 12, 2026

[ICM-4857] Essential Maintenance on the Imperva data center in Chicago 1, IL

[INC-1004] Potential CWAF issue on multiple Data Center

[ICM-4809] Essential Maintenance on the Imperva data center in Ashburn, VA

[ICM-4767] Planned Maintenance on the Imperva data center in Chicago 2, IL

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!