Jul <var data-var='date'>27</var>, <var data-var='time'>14:14</var> IST Resolved - This incident has been resolved. Jul <var data-var='date'>27</var>, <var data-var='time'>13:33</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>27</var>, <var data-var='time'>13:19</var> IST Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>27</var>, <var data-var='time'>12:30</var> IST Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.

Elevated Upload API Errors

Jul <var data-var='date'>23</var>, <var data-var='time'>22:50</var> IST Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>22:40</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>23</var>, <var data-var='time'>22:00</var> IST Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>23</var>, <var data-var='time'>21:30</var> IST Investigating - We're experiencing an elevated level of API errors for uploads and are currently looking into the issue.

Jul <var data-var='date'> 7</var>, <var data-var='time'>18:12</var> IST Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>16:55</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 7</var>, <var data-var='time'>16:15</var> IST Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'> 7</var>, <var data-var='time'>16:00</var> IST Investigating - We're experiencing an elevated level of metadata API and video thumbnail API errors in us-east-1 region and are currently looking into the issue.

Elevated metadata API Errors

Jun <var data-var='date'>19</var>, <var data-var='time'>16:53</var> IST Resolved - This incident has been resolved. Jun <var data-var='date'>19</var>, <var data-var='time'>16:12</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>19</var>, <var data-var='time'>16:10</var> IST Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>19</var>, <var data-var='time'>15:55</var> IST Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.

Elevated Errors in EU Region

Jun <var data-var='date'> 9</var>, <var data-var='time'>14:29</var> IST Resolved - This incident has been resolved. Jun <var data-var='date'> 9</var>, <var data-var='time'>13:50</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 9</var>, <var data-var='time'>13:39</var> IST Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 9</var>, <var data-var='time'>13:31</var> IST Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.

Elevated Errors for Image processing service

May <var data-var='date'> 3</var>, <var data-var='time'>12:34</var> IST Resolved - This incident has been resolved. May <var data-var='date'> 3</var>, <var data-var='time'>12:19</var> IST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 3</var>, <var data-var='time'>12:05</var> IST Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'> 3</var>, <var data-var='time'>11:15</var> IST Investigating - We're experiencing an elevated level of Video processing errors and are currently looking into the issue.

Elevated Errors for Video Processing in US EAST Region

Mar <var data-var='date'> 6</var>, <var data-var='time'>02:00</var> IST Resolved - This incident has been resolved. Mar <var data-var='date'> 6</var>, <var data-var='time'>01:30</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 5</var>, <var data-var='time'>15:12</var> IST Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 5</var>, <var data-var='time'>13:06</var> IST Investigating - We are currently investigating this issue.

Cache purge requests are delayed

Mar <var data-var='date'> 5</var>, <var data-var='time'>20:02</var> IST Resolved - This incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>19:55</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 5</var>, <var data-var='time'>19:30</var> IST Investigating - We are currently investigating this issue.

High error rate in media delivery

Feb <var data-var='date'>25</var>, <var data-var='time'>02:12</var> IST Resolved - This incident has been resolved. Feb <var data-var='date'>25</var>, <var data-var='time'>00:48</var> IST Update - We are continuing to monitor for any further issues. Feb <var data-var='date'>25</var>, <var data-var='time'>00:48</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>24</var>, <var data-var='time'>22:52</var> IST Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'>24</var>, <var data-var='time'>22:34</var> IST Investigating - We are currently investigating this issue.

Delay in configuration update, rename and cache purge operations

Jan <var data-var='date'>15</var>, <var data-var='time'>14:20</var> IST Resolved - This incident has been resolved. Jan <var data-var='date'>15</var>, <var data-var='time'>14:12</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>15</var>, <var data-var='time'>14:08</var> IST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>15</var>, <var data-var='time'>14:06</var> IST Investigating - We are currently investigating this issue.

Imagekit Dashboard Media Library Slow response

Dec <var data-var='date'>23</var>, <var data-var='time'>10:05</var> IST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>21</var>, <var data-var='time'>06:40</var> IST Scheduled - We will be undergoing schedule maintenance as part of our ongoing efforts to improve reliability and performance, and ultimately serve you better. Services might be briefly(~5sec) unavailable.

Scheduled Maintenance

Dec <var data-var='date'>16</var>, <var data-var='time'>15:47</var> IST Resolved - This incident has been resolved. Dec <var data-var='date'>16</var>, <var data-var='time'>15:35</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>16</var>, <var data-var='time'>15:30</var> IST Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>16</var>, <var data-var='time'>13:10</var> IST Investigating - Video processing service is affected. We are investigating.

Video delivery and processing service degrade

Dec <var data-var='date'>15</var>, <var data-var='time'>13:57</var> IST Resolved - This incident has been resolved. Dec <var data-var='date'>15</var>, <var data-var='time'>13:10</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>15</var>, <var data-var='time'>13:00</var> IST Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>15</var>, <var data-var='time'>12:55</var> IST Investigating - The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.

Slow image response time in Mumbai region

Dec <var data-var='date'>10</var>, <var data-var='time'>19:35</var> IST Resolved - This incident has been resolved. Dec <var data-var='date'>10</var>, <var data-var='time'>13:42</var> IST Monitoring - A fix has been implemented. Queue is getting cleared. Dec <var data-var='date'>10</var>, <var data-var='time'>06:00</var> IST Identified - CDN cache clear or purges are delayed and taking time to clear. Backlog will get cleared soon. We are sending a fix. Dec <var data-var='date'>10</var>, <var data-var='time'>00:00</var> IST Investigating - CDN cache purges are delayed.

CDN cache purges are delayed

Dec <var data-var='date'> 9</var>, <var data-var='time'>21:30</var> IST Resolved - This incident has been resolved. Dec <var data-var='date'> 9</var>, <var data-var='time'>21:10</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 9</var>, <var data-var='time'>20:55</var> IST Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 9</var>, <var data-var='time'>20:44</var> IST Investigating - The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.

Elevated response time in Mumbai region

Dec <var data-var='date'> 1</var>, <var data-var='time'>22:45</var> IST Resolved - This incident has been resolved. Dec <var data-var='date'> 1</var>, <var data-var='time'>21:30</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 1</var>, <var data-var='time'>20:41</var> IST Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 1</var>, <var data-var='time'>19:00</var> IST Investigating - The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.

Slow image response time in Mumabi region

Nov <var data-var='date'>26</var>, <var data-var='time'>13:55</var> IST Resolved - This incident has been resolved. Nov <var data-var='date'>26</var>, <var data-var='time'>13:48</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>26</var>, <var data-var='time'>13:28</var> IST Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>26</var>, <var data-var='time'>13:12</var> IST Investigating - The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.

Oct <var data-var='date'>21</var>, <var data-var='time'>23:00</var> IST Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>22:20</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>20</var>, <var data-var='time'>22:00</var> IST Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>20</var>, <var data-var='time'>21:35</var> IST Investigating - The response times from our image servers in US east region is currently high. The incident is being investigated. We will follow up with updates soon.

Degraded performance US East region

Oct <var data-var='date'>20</var>, <var data-var='time'>16:28</var> IST Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>16:28</var> IST Monitoring - we are monitoring the issue. Oct <var data-var='date'>20</var>, <var data-var='time'>16:28</var> IST Identified - Fix was implemented and we are monitoring the issue. Oct <var data-var='date'>20</var>, <var data-var='time'>16:15</var> IST Investigating - Video delivery service was impacted because of the aws outage.

Oct <var data-var='date'>20</var>, <var data-var='time'>15:54</var> IST Resolved - The incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>15:28</var> IST Monitoring - Fix has been pushed and error rates has come down. We are monitoring the status. Oct <var data-var='date'>20</var>, <var data-var='time'>14:45</var> IST Identified - The issue has been identified and fix has been implemented. Oct <var data-var='date'>20</var>, <var data-var='time'>13:30</var> IST Investigating - We are seeing elevated errors on upload service and high response times for some request on processing service. Issue is because of a major outage from aws impacting various services.

Image Delivery and upload service degrade

Sep <var data-var='date'>10</var>, <var data-var='time'>12:44</var> IST Resolved - This incident has been resolved. Sep <var data-var='date'>10</var>, <var data-var='time'>12:36</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>10</var>, <var data-var='time'>12:30</var> IST Identified - The issue has been identified and a fix is being implemented. Some of the existing jobs have failed permanently. Sep <var data-var='date'>10</var>, <var data-var='time'>10:41</var> IST Investigating - We are currently investigating the issue.

Delay in video processing jobs

Sep <var data-var='date'> 8</var>, <var data-var='time'>17:45</var> IST Resolved - This incident has been resolved. Sep <var data-var='date'> 8</var>, <var data-var='time'>17:33</var> IST Monitoring - We are continuing to monitor the issue. System latency has returned to normal. Sep <var data-var='date'> 8</var>, <var data-var='time'>17:33</var> IST Identified - The issue has been fixed. Sep <var data-var='date'> 8</var>, <var data-var='time'>17:30</var> IST Investigating - We have identified the issue and fixing it.

Elevated latency and error rate

Aug <var data-var='date'>27</var>, <var data-var='time'>14:16</var> IST Resolved - The incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>14:14</var> IST Monitoring - We are now monitoring the services. Aug <var data-var='date'>27</var>, <var data-var='time'>14:14</var> IST Identified - The issue has been identified and a fixed is being deployed. Aug <var data-var='date'>27</var>, <var data-var='time'>14:11</var> IST Investigating - We are currently investigating the issue. New video processing is giving error. Certain bulk operations like copy, move, delete etc are stalled.

Video processing error

Aug <var data-var='date'>23</var>, <var data-var='time'>15:36</var> IST Resolved - This incident has been resolved. Aug <var data-var='date'>23</var>, <var data-var='time'>15:34</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>23</var>, <var data-var='time'>15:30</var> IST Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>23</var>, <var data-var='time'>13:30</var> IST Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.

Elevated Video API Errors

Aug <var data-var='date'>23</var>, <var data-var='time'>15:11</var> IST Resolved - This incident has been resolved. Aug <var data-var='date'>23</var>, <var data-var='time'>15:00</var> IST Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>23</var>, <var data-var='time'>14:55</var> IST Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>23</var>, <var data-var='time'>14:50</var> IST Investigating - We're experiencing an elevated level of API errors on search and are currently looking into the issue.

Is ImageKit.io down?

ImageKit.io status is UP

Lastest published events

Elevated Upload API Errors

Elevated Upload API Errors

Elevated metadata API Errors

ImageKit.io Services, Components and Regions

Recent ImageKit.io events

Elevated Upload API Errors

Elevated Upload API Errors

Elevated metadata API Errors

Elevated Errors in EU Region

Elevated Errors for Image processing service

Elevated Errors for Video Processing in US EAST Region