Jul <var data-var='date'> 2</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>29</var>, <var data-var='time'>14:56</var> UTC Scheduled - IBM Cloud Pak for Security Scheduled Maintenance (US)IBM Cloud Pak for Security will be performing a major Openshift upgrade within our North American data centers starting 2026-07-02 at 08:00 UTC. The maintenance is expected to last approximately 8 hours. IBM Cloud Pak for Security DevOps Team

IBM Cloud Pak for Security Scheduled Maintenance (US)

Jul <var data-var='date'> 1</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>29</var>, <var data-var='time'>14:57</var> UTC Scheduled - IBM Cloud Pak for Security Scheduled Maintenance (US)IBM Cloud Pak for Security will be performing a major Openshift upgrade within our European data centers starting 2026-07-01 at 14:00 UTC The maintenance is expected to last approximately 8 hours. IBM Cloud Pak for Security DevOps Team

IBM Cloud Pak for Security Scheduled Maintenance (EU)

Jul <var data-var='date'> 1</var>, <var data-var='time'>21:09</var> UTC Identified - We are currently investigating internal issues affecting the AI ChatBot. During this time, users may experience delays in responses.

AI ChatBot might experience delayed responses

Jul <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>24</var>, <var data-var='time'>19:43</var> UTC Scheduled - Start Date: 2025-06-30 18:00 UTC End Date: 2025-07-01 00:00 UTC Expected Duration: 6 hours Event Type: Deployment of the Latest Updates to All Production Environments Impact: High. Expect up to 30 minutes of degraded service following the deployment. We will be conducting essential maintenance to deploy the latest updates across all production environments in EMEA. This maintenance is scheduled to last approximately 6 hours. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services. Best regards, IBM QRadar Suite SRE Team

IBM QRadar Suite Scheduled Maintenance for EMEA

Jun <var data-var='date'>30</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>24</var>, <var data-var='time'>19:33</var> UTC Scheduled - Start Date: 2025-06-30 04:00 UTC End Date: 2025-06-30 10:00 UTC Expected Duration: 6 hours Event Type: Deployment of the Latest Updates to All Production Environments Impact: High. Expect up to 30 minutes of degraded service following the deployment. We will be conducting essential maintenance to deploy the latest updates across all production environments in AMER. This maintenance is scheduled to last approximately 6 hours. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services. Best regards, IBM QRadar Suite SRE Team

IBM QRadar Suite Scheduled Maintenance for AMER

Jun <var data-var='date'>29</var>, <var data-var='time'>16:22</var> UTC Resolved - We have been actively monitoring our ingestion and processing rates, and we can now confirm that they have returned to expected levels. The system has been stable and operating normally since the weekend, so this issue is now fully resolved. Thank you for your patience. Jun <var data-var='date'>25</var>, <var data-var='time'>20:45</var> UTC Investigating - DataMart, Risk Events, and Outliers services are currently experiencing degraded performance, including slow ingestion processing. This may result in delays in reporting. Our team is actively investigating the issue.

Datamart Ingestion processing slowness

Jun <var data-var='date'>25</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>25</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>15:23</var> UTC Scheduled - Start Date: 2025-06-25 16:00 UTC End Date: 2024-06-25 20:00 UTC Expected Duration: 4 hours Event Type: Upgrading ROSA Clusters to 4.18.42 Impact: High. Expect up to two periods of degraded service of approximately 40 minutes each during the maintenance window. We will be conducting essential maintenance to upgrade ROSA Clusters to 4.18.42 across all production environments. This maintenance is scheduled to last approximately 4 hours. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services. Best regards, IBM QRadar Suite SRE Team

IBM QRadar Suite Scheduled Maintenance for AMER and EMEA

Jun <var data-var='date'>24</var>, <var data-var='time'>20:26</var> UTC Resolved - Service has been operational for some time. Closing this incident. Jun <var data-var='date'>24</var>, <var data-var='time'>18:32</var> UTC Monitoring - IBM Security Verify (US Region) customers may have experienced a brief service impact at approx 18:15 UTC. The issue lasted for approx 5 minutes and affected some tenants / customers. Issue is resolved and service is restored.

IBM Security Verify (US Region)  service impacting issue

Jun <var data-var='date'>23</var>, <var data-var='time'>15:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>23</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>14:06</var> UTC Scheduled - IBM Cloud Pak for Security will be performing CP4SaaS 1.11.11 upgrade within our North American data centers starting 2026-06-23 at 08:00 UTC. During this time you may experience problems with Cases, scans and Detection Response Center. The maintenance is expected to last approximately 7 hours. IBM Cloud Pak for Security DevOps Team

Jun <var data-var='date'>22</var>, <var data-var='time'>19:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>22</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>14:03</var> UTC Scheduled - IBM Cloud Pak for Security will be performing CP4SaaS 1.11.11 upgrade within our European data centers starting 2026-06-22 at 14:00 UTC. During this time you may experience problems with Cases, scans and Detection Response Center. The maintenance is expected to last approximately 5 hours. IBM Cloud Pak for Security DevOps Team

Jun <var data-var='date'>18</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>11</var>, <var data-var='time'>20:43</var> UTC Scheduled - Start Date: 2025-06-18 16:00 UTC End Date: 2024-06-18 20:00 UTC Expected Duration: 4 hours Event Type: Upgrading ROSA Clusters to 4.18.42 Impact: High. Expect up to two periods of degraded service of approximately 40 minutes each during the maintenance window. We will be conducting essential maintenance to upgrade ROSA Clusters to 4.18.42 across all production environments. This maintenance is scheduled to last approximately 4 hours. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services. Best regards, IBM QRadar Suite SRE Team

Jun <var data-var='date'>17</var>, <var data-var='time'>16:03</var> UTC Resolved - This issue is resolved. Closing Jun <var data-var='date'>15</var>, <var data-var='time'>18:55</var> UTC Identified - We have identified the issue and are taking steps to address Jun <var data-var='date'>15</var>, <var data-var='time'>18:33</var> UTC Investigating - IBM Security Verify (US Region Cluster A) customers is experiencing intermittent issues with the service. We are currently investigating.

IBM Security Verify (US Region) experiencing service impacting issues.

Jun <var data-var='date'>17</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>17</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>07:44</var> UTC Scheduled - We are performing scheduled maintenance on Wednesday. Date: 17-June-2026 Time: 3:30 AM - 9:30 AM UTC Expected Impact: Minimal to none Action Required Before Maintenance ------------------------------------------- As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication. Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips During the Maintenance Window ------------------------------------- User services remain operational - Authentication, registration, and all user activities will continue without interruption. Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes. What to do if you experience issues ------------------------------------------ If you encounter any problems during the maintenance window, please wait a few minutes and retry. Post-maintenance ---------------------- We will confirm full service availability once maintenance is complete. For questions or concerns, please raise a support case.

IBM Verify (Canada) Scheduled Maintenance -  Egress IPs being updated.

Jun <var data-var='date'>17</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>16</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 9</var>, <var data-var='time'>21:48</var> UTC Scheduled - Start Date: 2025-06-16 18:00 UTC End Date: 2025-06-17 00:00 UTC Expected Duration: 6 hours Event Type: Deployment of the Latest Updates to All Production Environments Impact: High. Expect up to 30 minutes of degraded service following the deployment. We will be conducting essential maintenance to deploy the latest updates across all production environments in EMEA. This maintenance is scheduled to last approximately 6 hours. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services. Best regards, IBM QRadar Suite SRE Team

Jun <var data-var='date'>16</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>16</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 9</var>, <var data-var='time'>21:47</var> UTC Scheduled - Start Date: 2025-06-16 04:00 UTC End Date: 2025-06-16 10:00 UTC Expected Duration: 6 hours Event Type: Deployment of the Latest Updates to All Production Environments Impact: High. Expect up to 30 minutes of degraded service following the deployment. We will be conducting essential maintenance to deploy the latest updates across all production environments in AMER. This maintenance is scheduled to last approximately 6 hours. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services. Best regards, IBM QRadar Suite SRE Team

Jun <var data-var='date'>15</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>15</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>19:21</var> UTC Scheduled - IBM Cloud Pak for Security Scheduled Maintenance (US)IBM Cloud Pak for Security will be performing a minor Openshift upgrade within our North American data centers starting 2026-06-15 at 08:00 UTC. The maintenance is expected to last approximately 8 hours. IBM Cloud Pak for Security DevOps Team

Jun <var data-var='date'>15</var>, <var data-var='time'>15:20</var> UTC Resolved - IBM Security Verify experienced a short period of service impact at 14:50 UTC. that resolved at 14:52 UTC. All services are currently available.

IBM Security Verify (US Region Cluster C ) experienced short service interruption

Jun <var data-var='date'>12</var>, <var data-var='time'>19:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>12</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>19:22</var> UTC Scheduled - IBM Cloud Pak for Security Scheduled Maintenance (US)IBM Cloud Pak for Security will be performing a minor Openshift upgrade within our European data centers starting 2026-06-12 at 14:00 UTC The maintenance is expected to last approximately 5 hours. IBM Cloud Pak for Security DevOps Team

Jun <var data-var='date'>11</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>11</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 5</var>, <var data-var='time'>15:30</var> UTC Scheduled - We are performing scheduled maintenance on Thursday. Date: 11-June-2026 Time: 3:30 AM - 9:30 AM UTC Expected Impact: Minimal to none Action Required Before Maintenance ------------------------------------------- As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication. Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips During the Maintenance Window ------------------------------------- User services remain operational - Authentication, registration, and all user activities will continue without interruption. Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes. What to do if you experience issues ------------------------------------------ If you encounter any problems during the maintenance window, please wait a few minutes and retry. Post-maintenance ---------------------- We will confirm full service availability once maintenance is complete. For questions or concerns, please raise a support case.

Jun <var data-var='date'>11</var>, <var data-var='time'>07:30</var> UTC Resolved - The planned maintenance has been completed successfully. However, a small number of customers may have experienced brief interruptions affecting traffic on vanity hostnames during the maintenance window. The issue was resolved, and all systems are back to normal working condition.

IBM Verify Canada - Brief interruptions occurred to traffic on vanity hostnames during planned maintenance activity.

Jun <var data-var='date'> 9</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 9</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 5</var>, <var data-var='time'>15:28</var> UTC Scheduled - We are performing scheduled maintenance on Tuesday. Date: 09-June-2026 Time: 3:30 AM - 9:30 AM UTC Expected Impact: Minimal to none Action Required Before Maintenance ------------------------------------------- As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication. Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips During the Maintenance Window ------------------------------------- User services remain operational - Authentication, registration, and all user activities will continue without interruption. Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes. What to do if you experience issues ------------------------------------------ If you encounter any problems during the maintenance window, please wait a few minutes and retry. Post-maintenance ---------------------- We will confirm full service availability once maintenance is complete. For questions or concerns, please raise a support case.

Jun <var data-var='date'> 8</var>, <var data-var='time'>22:41</var> UTC Identified - We are currently experiencing issues affecting the provisioning of demo tenants. Users may encounter delays or failures during the setup process. Our team is actively investigating and working to restore normal functionality as quickly as possible.

Guardium Data Security Center (US) - Demo tenants provisioning

Jun <var data-var='date'> 4</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 4</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>16:42</var> UTC Scheduled - We are performing scheduled maintenance on <Day>. Date: 4-June-2026 Time: 3:30 AM - 9:30 AM UTC Expected Impact: Minimal to none Action Required Before Maintenance ------------------------------------------- As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication. Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips During the Maintenance Window ------------------------------------- User services remain operational - Authentication, registration, and all user activities will continue without interruption. Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes. What to do if you experience issues ------------------------------------------ If you encounter any problems during the maintenance window, please wait a few minutes and retry. Post-maintenance ---------------------- We will confirm full service availability once maintenance is complete. For questions or concerns, please raise a support case.

Jun <var data-var='date'> 2</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 2</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>16:40</var> UTC Scheduled - We are performing scheduled maintenance on Tuesday. Date: 02-June-2026 Time: 3:30 AM - 9:30 AM UTC Expected Impact: Minimal to none Action Required Before Maintenance ------------------------------------------- As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication. Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips During the Maintenance Window ------------------------------------- User services remain operational - Authentication, registration, and all user activities will continue without interruption. Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes. What to do if you experience issues ------------------------------------------ If you encounter any problems during the maintenance window, please wait a few minutes and retry. Post-maintenance ---------------------- We will confirm full service availability once maintenance is complete. For questions or concerns, please raise a support case.

May <var data-var='date'>27</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>27</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>08:34</var> UTC Scheduled - We are performing scheduled maintenance on Wednesday. Date: 27-May-2026 Time: 3:30 AM - 9:30 AM UTC Expected Impact: Minimal to none Action Required Before Maintenance ------------------------------------------- As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication. Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips During the Maintenance Window ------------------------------------- User services remain operational - Authentication, registration, and all user activities will continue without interruption. Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes. What to do if you experience issues ------------------------------------------ If you encounter any problems during the maintenance window, please wait a few minutes and retry. Post-maintenance ---------------------- We will confirm full service availability once maintenance is complete. For questions or concerns, please raise a support case.

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IBM Security Services, Components and Regions

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IBM Cloud Pak for Security Scheduled Maintenance (US)

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IBM QRadar Suite Scheduled Maintenance for EMEA

IBM QRadar Suite Scheduled Maintenance for AMER

Datamart Ingestion processing slowness

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Is IBM Security down?

IBM Security status is PARTIAL OUTAGE

Components with issues

Lastest published events

IBM Cloud Pak for Security Scheduled Maintenance (US)

IBM Cloud Pak for Security Scheduled Maintenance (EU)

AI ChatBot might experience delayed responses

IBM Security Services, Components and Regions

Recent IBM Security events

IBM Cloud Pak for Security Scheduled Maintenance (US)

IBM Cloud Pak for Security Scheduled Maintenance (EU)

AI ChatBot might experience delayed responses

IBM QRadar Suite Scheduled Maintenance for EMEA

IBM QRadar Suite Scheduled Maintenance for AMER

Datamart Ingestion processing slowness

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