Aug <var data-var='date'>20</var>, <var data-var='time'>12:30</var> UTC Resolved - We're no longer experiencing delays from our upstream provider. This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>01:24</var> UTC Update - While we have seen an improvement in overall ingestion timing, we are still seeing delayed events from our upstream provider. We're currently working with them to resolve the issue. We will continue monitoring, and posting updates as we have them. Aug <var data-var='date'>19</var>, <var data-var='time'>21:14</var> UTC Update - We are seeing improvements in our ingestion timing and continuing to monitor for a resolution from our upstream provider. We will continue to publish updates as we have them. Aug <var data-var='date'>19</var>, <var data-var='time'>20:10</var> UTC Update - We are still seeing delays from our upstream provider leading to ITDR ingestion delay and are continuing to monitor the situation. Aug <var data-var='date'>19</var>, <var data-var='time'>19:02</var> UTC Monitoring - We've identified an issue with an upstream provider that is resulting in ITDR ingestion latency and are actively monitoring the situation.

ITDR Ingestion Delay

Aug <var data-var='date'>11</var>, <var data-var='time'>15:52</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>10</var>, <var data-var='time'>20:28</var> UTC Update - We've identified an issue with an upstream provider that is resulting in ITDR ingestion latency and errors in the Huntress portal and are working on mitigations. Aug <var data-var='date'>10</var>, <var data-var='time'>20:21</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>10</var>, <var data-var='time'>15:41</var> UTC Investigating - We are currently investigating this issue.

Aug <var data-var='date'> 5</var>, <var data-var='time'>22:18</var> UTC Resolved - The upstream latency issues are resolving. Huntress ingestion is operating normally. Aug <var data-var='date'> 5</var>, <var data-var='time'>15:27</var> UTC Monitoring - This is a Microsoft latency issue that is outside of our control. We are continuing to monitor the situation and will update when the feed recovers. Aug <var data-var='date'> 5</var>, <var data-var='time'>14:17</var> UTC Investigating - We are currently investigating this issue.

Jul <var data-var='date'>23</var>, <var data-var='time'>20:03</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>18:58</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.

Elevated ITDR Signal Latency

Jul <var data-var='date'> 2</var>, <var data-var='time'>02:28</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>01:55</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 2</var>, <var data-var='time'>01:39</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'> 2</var>, <var data-var='time'>00:57</var> UTC Investigating - We are currently investigating an issue affecting the management portal for users located in Australia, New Zealand, and the surrounding Oceania region

Page Load Failures in Australia, New Zealand

Jun <var data-var='date'> 4</var>, <var data-var='time'>02:51</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 4</var>, <var data-var='time'>02:39</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 4</var>, <var data-var='time'>02:10</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 4</var>, <var data-var='time'>01:38</var> UTC Investigating - We are investigating delays in signal processing for ITDR, EDR and SIEM.

Signal processing delays

May <var data-var='date'>29</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>29</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>14:31</var> UTC Scheduled - During this maintenance window, support@curricula.com, support@mycurricula.com and support@getcurricula.com will be unavailable. If you need to reach our support team, please contact us at support@huntresslabs.com or visit https://support.huntress.io/hc/en-us

Curricula Support Email Maintenance

May <var data-var='date'>21</var>, <var data-var='time'>17:16</var> UTC Completed - This maintenance window has been postponed to Wednesday next week. May <var data-var='date'>19</var>, <var data-var='time'>19:15</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Database Maintenance

May <var data-var='date'>15</var>, <var data-var='time'>01:43</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>15</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>14</var>, <var data-var='time'>17:07</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

May <var data-var='date'>14</var>, <var data-var='time'>15:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>23:15</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

May <var data-var='date'> 8</var>, <var data-var='time'>02:27</var> UTC Resolved - We have shifted resources off of the affected AWS zone and are not seeing any further issues. May <var data-var='date'> 8</var>, <var data-var='time'>02:10</var> UTC Monitoring - We have taken action to mitigate the effects of the AWS outage and are continuing to monitor. May <var data-var='date'> 8</var>, <var data-var='time'>02:09</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'> 8</var>, <var data-var='time'>01:24</var> UTC Update - Amazon Web Services is experiencing an outage which is impacting our ability to remediate. Investigation is ongoing. May <var data-var='date'> 8</var>, <var data-var='time'>00:49</var> UTC Investigating - We are currently investigating this issue.

Portal Web Errors and Agent Communication Delays

May <var data-var='date'> 3</var>, <var data-var='time'>01:38</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 2</var>, <var data-var='time'>23:20</var> UTC Update - We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution. May <var data-var='date'> 2</var>, <var data-var='time'>21:36</var> UTC Update - We are continuing to work on a fix for this issue. May <var data-var='date'> 2</var>, <var data-var='time'>21:22</var> UTC Identified - The issue has been identified and a fix is being implemented.

Automated Phone Notification Outage

Apr <var data-var='date'>25</var>, <var data-var='time'>12:01</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>25</var>, <var data-var='time'>10:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>25</var>, <var data-var='time'>08:42</var> UTC Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>25</var>, <var data-var='time'>03:52</var> UTC Update - We are continuing to work on a fix for this issue, and we're seeing positive changes. Apr <var data-var='date'>25</var>, <var data-var='time'>02:22</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>25</var>, <var data-var='time'>02:03</var> UTC Investigating - We are currently investigating an issue causing occasional timeouts across services.

Portal Degradation

Apr <var data-var='date'>21</var>, <var data-var='time'>19:51</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>17:01</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>21</var>, <var data-var='time'>16:45</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>21</var>, <var data-var='time'>16:43</var> UTC Investigating - We are currently investigating this issue.

Event processing delay

Apr <var data-var='date'>16</var>, <var data-var='time'>21:15</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>17:33</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>16</var>, <var data-var='time'>17:28</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>16</var>, <var data-var='time'>17:28</var> UTC Investigating - We are currently investigating this issue.

Services degraded

Apr <var data-var='date'>10</var>, <var data-var='time'>20:46</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>10</var>, <var data-var='time'>20:14</var> UTC Update - We are continuing to monitor for any further issues. Apr <var data-var='date'>10</var>, <var data-var='time'>20:11</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>10</var>, <var data-var='time'>20:06</var> UTC Identified - The issue has been identified and a fix is being implemented.

Web Portal Not Loading

Apr <var data-var='date'> 1</var>, <var data-var='time'>17:34</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 1</var>, <var data-var='time'>17:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 1</var>, <var data-var='time'>17:15</var> UTC Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'> 1</var>, <var data-var='time'>17:14</var> UTC Identified - The issue has been identified and a fix is being implemented.

Delay in Notification including Emails / PSA

Mar <var data-var='date'>28</var>, <var data-var='time'>04:03</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>28</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>28</var>, <var data-var='time'>02:50</var> UTC Scheduled - We will be undergoing scheduled maintenance at this time. Users may be logged out of the web portal several times during this window.

Database maintenance

Mar <var data-var='date'>19</var>, <var data-var='time'>16:57</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>19</var>, <var data-var='time'>16:46</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>19</var>, <var data-var='time'>16:45</var> UTC Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>19</var>, <var data-var='time'>16:28</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'>19</var>, <var data-var='time'>16:24</var> UTC Investigating - We are currently investigating this issue.

Portal Web Errors

Mar <var data-var='date'>19</var>, <var data-var='time'>03:36</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>19</var>, <var data-var='time'>02:24</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>19</var>, <var data-var='time'>02:08</var> UTC Identified - The issue has been identified and a fix is being implemented.

Rio Processing Delay

Mar <var data-var='date'>19</var>, <var data-var='time'>00:46</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>18</var>, <var data-var='time'>19:32</var> UTC Monitoring - A fix has been implemented. We are working on data replay.

ITDR Detections Are Catching Up

Mar <var data-var='date'>17</var>, <var data-var='time'>14:26</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>17</var>, <var data-var='time'>13:59</var> UTC Update - We are continuing to monitor for any further issues. Mar <var data-var='date'>17</var>, <var data-var='time'>13:48</var> UTC Update - Negative side effects of the mitigation are being addressed. Mar <var data-var='date'>17</var>, <var data-var='time'>13:17</var> UTC Monitoring - An issue has been identified within our infrastructure preventing new services from being created. A mitigation is being deploying now.

Partial Service Outage

Mar <var data-var='date'>17</var>, <var data-var='time'>01:14</var> UTC Resolved - All components are operating normally. Mar <var data-var='date'>16</var>, <var data-var='time'>23:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>16</var>, <var data-var='time'>23:08</var> UTC Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>16</var>, <var data-var='time'>22:13</var> UTC Investigating - We are currently investigating this issue.

Delays in SIEM Processing

Mar <var data-var='date'>16</var>, <var data-var='time'>18:20</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>16</var>, <var data-var='time'>16:38</var> UTC Monitoring - A fix has been implemented, and we are monitoring the results.

Signal processing delays for SIEM data

Mar <var data-var='date'>13</var>, <var data-var='time'>16:30</var> UTC Resolved - We have rolled out the fix to the Huntress portal and are seeing resolution across the board.

Is Huntress down?

Huntress status is UP

Lastest published events

ITDR Ingestion Delay

ITDR Ingestion Delay

ITDR Ingestion Delay

Huntress Services, Components and Regions

Recent Huntress events

ITDR Ingestion Delay

ITDR Ingestion Delay

ITDR Ingestion Delay

Elevated ITDR Signal Latency

Page Load Failures in Australia, New Zealand

Signal processing delays