Apr <var data-var='date'> 9</var>, <var data-var='time'>12:53</var> EDT Resolved - Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database configuration. The issue is now fully resolved.Apr <var data-var='date'> 9</var>, <var data-var='time'>11:53</var> EDT Update - We've addressed the issue that was causing Activity and Event feature impariment starting at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We're monitoring the tools closely to ensure all processes recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.Apr <var data-var='date'> 9</var>, <var data-var='time'>10:50</var> EDT Monitoring - We’ve identified the issue that is causing impairments in Activities and Events features beginning at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We’re addressing the cause of this issue. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.

Activities and Events features are currently impaired for some customers

Apr <var data-var='date'> 9</var>, <var data-var='time'>12:20</var> EDT Resolved - Between 11:44 AM (UTC -04:00) and 12:18 PM (UTC -04:00), all customers in North America experienced issues with all impaired tools. This was caused by a database impairment. As of 12:18 PM (UTC -04:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Apr <var data-var='date'> 9</var>, <var data-var='time'>12:15</var> EDT Identified - We estimate that we will restore service in the next half an hour. We are mitigating impact from a database impairment which we believe is caused by a bad production configuration change. We are failing over to a healthy node. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.Apr <var data-var='date'> 9</var>, <var data-var='time'>12:00</var> EDT Update - commerce tools, content tools, customer platform tools, hubspot APIs, marketing tools, operations tools, sales tools, service tools have been unavailable in North America since 11:44 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.Apr <var data-var='date'> 9</var>, <var data-var='time'>11:48</var> EDT Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

HubSpot may be unavailable for some users

Apr <var data-var='date'> 8</var>, <var data-var='time'>16:51</var> EDT Resolved - Between 04:35 PM (UTC -04:00) and 04:50 PM (UTC -04:00), some customers in North America experienced issues with event processing delays. This was caused by a server impairment. As of 04:50 PM (UTC -04:00), event processing is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Activity and Event Reads Impaired

Apr <var data-var='date'> 8</var>, <var data-var='time'>11:54</var> EDT Resolved - Between 10:55 AM (UTC -04:00) and 11:28 PM (UTC -04:00), some customers in all affected regions experienced issues with company record creation. This was caused by bad deploy which has been rolled back. As of 11:28 PM (UTC -04:00), company record creation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

"HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue"

Apr <var data-var='date'> 7</var>, <var data-var='time'>12:48</var> EDT Resolved - Between 10:00 AM (UTC -04:00) and 12:45 PM (UTC -04:00), some customers in North America experienced delays with event processing. This was caused by a server impairment. As of 12:45 PM (UTC -04:00), event processing is restored and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Apr <var data-var='date'> 7</var>, <var data-var='time'>12:23</var> EDT Monitoring - We've addressed the issue that caused event processing to be delayed in North America since 10:00 AM (UTC -04:00). The issue has been isolated to List Segmentation processing which is still delayed, but recovering. We're monitoring performance closely to ensure all tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.Apr <var data-var='date'> 7</var>, <var data-var='time'>12:12</var> EDT Update - We are continuing to investigate events processing delays in HubSpot in North America. In order to alleviate downstream processing bottlenecks List Segmentation updates may be delayed. The information on this page reflects our understanding of the incident and impact at the time of the update.Apr <var data-var='date'> 7</var>, <var data-var='time'>11:39</var> EDT Update - Events processing in HubSpot is experiencing delays of up to 30 minutes in North America since 10:00 AM (UTC -04:00). This may impact tools such as Automation/Workflow triggers, CRM Events Timeline, Reporting, and Frontend dashboard components in HubSpot We are investigating the cause and will update this page when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.Apr <var data-var='date'> 7</var>, <var data-var='time'>11:24</var> EDT Investigating - We are currently experiencing delays with data processing and page performance. Some users may notice that updates are delayed by up to 30 minutes and pages are loading slower than expected. We are investigating the cause and will provide updates shortly.

High ingestion latency for UnifiedEvents

Apr <var data-var='date'> 6</var>, <var data-var='time'>15:08</var> EDT Resolved - Between 02:32 PM (UTC -04:00) and 02:38 PM (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM (UTC -04:00), our SSO Login are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Apr <var data-var='date'> 6</var>, <var data-var='time'>14:59</var> EDT Monitoring - We've addressed the issue that caused SSO Login to be partially unavailable in all affected regions since 02:32 PM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"

Mar <var data-var='date'>25</var>, <var data-var='time'>17:17</var> EDT Resolved - Between 03:44 PM (UTC -04:00) and 04:39 PM (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM (UTC -04:00), our Email replies are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Mar <var data-var='date'>25</var>, <var data-var='time'>16:56</var> EDT Investigating - We are investigating an issue impacting Email replies. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

"HubSpot Email Reply Functionality Fails"

Mar <var data-var='date'>23</var>, <var data-var='time'>11:22</var> EDT Resolved - Between 10:15 AM (UTC -04:00) and 10:37 AM (UTC -04:00), all customers in all affected regions experienced issues with Forms on landing pages. This was caused by a server impairment. As of 10:37 AM (UTC -04:00), our Forms on landing pages are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Mar <var data-var='date'>23</var>, <var data-var='time'>10:48</var> EDT Monitoring - We've addressed the issue that caused Forms to be unavailable in all affected regions since 10:26 AM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.Mar <var data-var='date'>23</var>, <var data-var='time'>10:42</var> EDT Investigating - We are investigating an issue impacting Forms. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

Issues with Forms

Mar <var data-var='date'>19</var>, <var data-var='time'>15:41</var> EDT Resolved - We've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs will need to be re-added by users. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Mar <var data-var='date'>19</var>, <var data-var='time'>15:31</var> EDT Monitoring - We've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs will need to be re-added by users. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Saved views were removed from the view tabs on the index page

Mar <var data-var='date'> 5</var>, <var data-var='time'>07:26</var> EST Resolved - The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No data was lost.Mar <var data-var='date'> 5</var>, <var data-var='time'>07:12</var> EST Monitoring - We've addressed the issue that caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.Mar <var data-var='date'> 5</var>, <var data-var='time'>06:57</var> EST Update - We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.Mar <var data-var='date'> 5</var>, <var data-var='time'>06:53</var> EST Update - We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:15 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.Mar <var data-var='date'> 5</var>, <var data-var='time'>06:39</var> EST Identified - We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are reverting the change. We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

HelpDesk not available for the customers and the Support team

Feb <var data-var='date'>25</var>, <var data-var='time'>16:37</var> EST Resolved - Workflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.Feb <var data-var='date'>25</var>, <var data-var='time'>16:10</var> EST Investigating - We are investigating an issue impacting workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

Workflows are not working for some customers

Feb <var data-var='date'>19</var>, <var data-var='time'>13:54</var> EST Resolved - CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.Feb <var data-var='date'>19</var>, <var data-var='time'>13:53</var> EST Monitoring - We've addressed the issue that caused CRM record creation to be unavailable since 1:11 PM EST (UTC -05:00) on Feb 19, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

CRM record creation is unavailable for some customers

Feb <var data-var='date'>18</var>, <var data-var='time'>07:24</var> EST Resolved - Between 08:48 AM (UTC +00:00) and 12:20 AM (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:20 AM (UTC +00:00), our session invalidation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Feb <var data-var='date'>18</var>, <var data-var='time'>06:19</var> EST Monitoring - We've addressed the issue that caused sessions to be invalidated in North America, Europe, the Asian Pacific since 08:48 AM (UTC +00:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.Feb <var data-var='date'>18</var>, <var data-var='time'>06:01</var> EST Investigating - We are investigating an issue impacting session expirations and disconnections. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

Users experiencing frequent session expirations / disconnections from HubSpot

Feb <var data-var='date'>10</var>, <var data-var='time'>06:42</var> EST Resolved - Between 10:30 AM (UTC +01:00) and 12:20 PM (UTC +01:00), some customers in all affected regions experienced issues with our Google Meet integration. This was caused by a rollout issue. As of 12:20 PM (UTC +01:00), our our Google Meet integration are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Feb <var data-var='date'>10</var>, <var data-var='time'>06:21</var> EST Update - The choice to add "Google Meet" links in meetings isn't available right now for some customers . We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America and Europe are currently impacted. We will be back with an update within 30 minutes.Feb <var data-var='date'>10</var>, <var data-var='time'>06:16</var> EST Investigating - Scheduling meetings with Google Meet isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America and Europe are currently impacted. We will be back with an update within 30 minutes.

Scheduling meetings with Google Meet is unavailable for some customers

Feb <var data-var='date'> 5</var>, <var data-var='time'>16:41</var> EST Resolved - Help desk WhatsApp thread links are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Help desk WhatsApp thread links should be working properly. No data was lost.Feb <var data-var='date'> 5</var>, <var data-var='time'>16:15</var> EST Monitoring - We've addressed the issue that caused Help desk WhatsApp thread links to be broken since 2:53 PM EST (UTC -05:00) on Feb 4, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within an hour.Feb <var data-var='date'> 5</var>, <var data-var='time'>15:08</var> EST Identified - We have identified the issue causing Help desk WhatsApp thread links to redirect to a blank help desk thread when clicking "Show conversation". We are working on a fix. We will provide an update when we have more information. We will be back with an update within an hour.Feb <var data-var='date'> 5</var>, <var data-var='time'>11:22</var> EST Investigating - We are investigating the issue causing Help desk WhatsApp threads to redirect to a blank Help desk thread when clicking "Show conversation" for some customers. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

Clicking Show conversation in Helpdesk WhatsApp thread links to blank helpdesk thread

Feb <var data-var='date'> 5</var>, <var data-var='time'>16:36</var> EST Resolved - Between 03:25 PM (UTC -05:00) and 03:59 PM (UTC -05:00), many customers in all affected regions experienced issues with helpdesk, inbox. This was caused by a database impairment. As of 03:59 PM (UTC -05:00), our helpdesk, inbox are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Feb <var data-var='date'> 5</var>, <var data-var='time'>16:20</var> EST Monitoring - We've addressed the issue that caused HelpDesk to be partially unavailable in North America, Europe, the Asian Pacific since 02:23 PM (UTC -05:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.Feb <var data-var='date'> 5</var>, <var data-var='time'>16:06</var> EST Identified - We estimate that we will restore service in the next half an hour. We are mitigating impact from a database impairment which we believe is caused by a traffic surge. We are scaling the system and pausing non-critical tasks to reduce load. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

Help Desk and Conversations Inbox channels not receiving ticket

Jan <var data-var='date'>29</var>, <var data-var='time'>09:53</var> EST Resolved - We're resolved the issue causing event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays affected tools such as email events, workflow enrollment and CRM updates in HubSpot.Jan <var data-var='date'>29</var>, <var data-var='time'>09:41</var> EST Update - We're continuing to address the cause of the event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.Jan <var data-var='date'>29</var>, <var data-var='time'>09:10</var> EST Update - We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.Jan <var data-var='date'>29</var>, <var data-var='time'>08:43</var> EST Update - We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.Jan <var data-var='date'>29</var>, <var data-var='time'>08:16</var> EST Update - We're addressing the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.Jan <var data-var='date'>29</var>, <var data-var='time'>07:47</var> EST Update - We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is actively investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.Jan <var data-var='date'>29</var>, <var data-var='time'>06:58</var> EST Update - We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.Jan <var data-var='date'>29</var>, <var data-var='time'>06:28</var> EST Identified - We estimate that we will restore service in the next hour. We are mitigating impact from a database impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

Email events and workflow enrolment delayed

Jan <var data-var='date'>20</var>, <var data-var='time'>13:17</var> EST Resolved - Between 11:47 AM (UTC -05:00) and 01:05 PM (UTC -05:00), customers in all regions experienced issues loading app cards and UI extensions in HubSpot. This was caused by a load balancer misconfiguration. As of 01:05 PM (UTC -05:00), our app cards and UI extensions are working properly and the incident has been fully resolved. No data was lost. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Jan <var data-var='date'>20</var>, <var data-var='time'>12:43</var> EST Investigating - We are investigating an issue impacting integration UI extensions. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

UI extensions from integrations are not loading

Jan <var data-var='date'>15</var>, <var data-var='time'>02:06</var> EST Resolved - Between 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM (UTC +00:00), our content tools, marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Jan <var data-var='date'>15</var>, <var data-var='time'>01:19</var> EST Investigating - We are investigating an issue impacting content tools, marketing tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.Jan <var data-var='date'>15</var>, <var data-var='time'>00:47</var> EST Identified - We've identified the issue that caused marketing tools to be partially unavailable in North America, Europe since 05:25 AM (UTC +00:00). We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

Marketing email editor and page editor not loading

Jan <var data-var='date'>12</var>, <var data-var='time'>18:47</var> EST Resolved - Between 03:39 PM (UTC -05:00) and 06:40 PM (UTC -05:00), a small number of customers in all affected regions experienced issues with marketing emails. This was caused by a database impairment. As of 06:40 PM (UTC -05:00), our marketing emails are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Jan <var data-var='date'>12</var>, <var data-var='time'>17:46</var> EST Monitoring - We've addressed the issue that caused marketing emails to be partially unavailable in North America, Europe, the Asian Pacific since 03:39 PM (UTC -05:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.Jan <var data-var='date'>12</var>, <var data-var='time'>17:35</var> EST Identified - We estimate that we will restore service in the next hour. We are mitigating impact from a database impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.Jan <var data-var='date'>12</var>, <var data-var='time'>17:18</var> EST Investigating - We are investigating an issue impacting marketing emails. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

Investigating with issue scheduling marketing emails and cancelling marketing emails that’ve been scheduled

Jan <var data-var='date'> 9</var>, <var data-var='time'>13:19</var> EST Resolved - Between 12:44 PM (UTC -05:00) and 12:56 PM (UTC -05:00), some customers in North America, Europe, the Asian Pacific experienced issues with hubspot APIs. This was caused by a server impairment. As of 12:54 PM (UTC -05:00), our hubspot APIs are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Jan <var data-var='date'> 9</var>, <var data-var='time'>13:01</var> EST Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

Dec <var data-var='date'> 5</var>, <var data-var='time'>04:33</var> EST Resolved - Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Dec <var data-var='date'> 5</var>, <var data-var='time'>04:20</var> EST Monitoring - Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.Dec <var data-var='date'> 5</var>, <var data-var='time'>04:09</var> EST Investigating - HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.

HubSpot is currently unavailable for all customers.

Dec <var data-var='date'> 1</var>, <var data-var='time'>11:02</var> EST Resolved - Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 04:05 AM (UTC +01:00) on Dec 1, 2025. The issue is now fully resolved.Dec <var data-var='date'> 1</var>, <var data-var='time'>07:37</var> EST Update - We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're still monitoring performance closely to ensure the tools recover properly as we work through all affected regions.Dec <var data-var='date'> 1</var>, <var data-var='time'>04:34</var> EST Monitoring - We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly.

Setting Contacts to non-marketing on the next update date is delayed for some customers

Nov <var data-var='date'>13</var>, <var data-var='time'>15:56</var> EST Resolved - Between 01:53 PM (UTC -06:00) and 02:45 PM (UTC -06:00), some customers in all affected regions experienced issues with CRM tools. This was caused by a server impairment. As of 02:45 PM (UTC -06:00), our CRM tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Nov <var data-var='date'>13</var>, <var data-var='time'>15:34</var> EST Update - We are investigating an issue impacting the HubSpot CRM. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.Nov <var data-var='date'>13</var>, <var data-var='time'>15:14</var> EST Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

Nov <var data-var='date'>11</var>, <var data-var='time'>13:15</var> EST Resolved - Between 04:53 PM (UTC +00:00) and 05:55 PM (UTC +00:00), some customers in Canada experienced issues with HubSpot tools. This was caused by a production configuration change. As of 05:55 PM (UTC +00:00), our HubSpot tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.Nov <var data-var='date'>11</var>, <var data-var='time'>13:00</var> EST Monitoring - We've addressed the issue that caused HubSpot tools to be partially unavailable for users hosted in Canada since 04:53 PM (UTC +00:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.Nov <var data-var='date'>11</var>, <var data-var='time'>12:34</var> EST Update - We estimate that we will restore service in the next 30 minutes. We are mitigating impact from a service impairment which we believe is caused by a production configuration change. We are scaling the system. The information on this page reflects our understanding of the incident and impact of the time of the update. Only customers hosted in Canada are currently impacted. We will be back with an update within 30 minutes.Nov <var data-var='date'>11</var>, <var data-var='time'>12:12</var> EST Identified - We've identified the issue that caused commerce tools, content tools, customer platform tools, hubspot APIs, marketing tools, operations tools, sales tools, service tools to be unavailable for some users hosted in Canada since 04:53 PM (UTC +00:00). We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

Is Hubspot down?

Hubspot status is UP

Lastest published events

Activities and Events features are currently impaired for some customers

HubSpot may be unavailable for some users

Activity and Event Reads Impaired

Hubspot Services, Components and Regions

Recent Hubspot events

Activities and Events features are currently impaired for some customers

HubSpot may be unavailable for some users

Activity and Event Reads Impaired

"HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue"

High ingestion latency for UnifiedEvents

"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"

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Is Hubspot down?

Hubspot status is UP

Lastest published events

Activities and Events features are currently impaired for some customers

HubSpot may be unavailable for some users

Activity and Event Reads Impaired

Hubspot Services, Components and Regions

Recent Hubspot events

Activities and Events features are currently impaired for some customers

HubSpot may be unavailable for some users

Activity and Event Reads Impaired

"HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue"

High ingestion latency for UnifiedEvents

"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!