Mar <var data-var='date'>21</var>, <var data-var='time'>12:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>21</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>19</var>, <var data-var='time'>19:03</var> CET Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>19</var>, <var data-var='time'>19:03</var> CET Scheduled - We will be undergoing scheduled maintenance during this time. Homerun ATS might not be available during this time.

Scheduled maintenance

Oct <var data-var='date'>17</var>, <var data-var='time'>16:29</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>17</var>, <var data-var='time'>14:23</var> CEST Investigating - We are currently experiencing issues where Homerun HR is not working as expected. If you're unable to perform certain actions within Homerun, this might be related to this. We're investigating and will update you as soon as we know more.

Homerun HR: degraded performance

Jul <var data-var='date'>20</var>, <var data-var='time'>08:30</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>20</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>17</var>, <var data-var='time'>09:35</var> CEST Scheduled - This Sunday (July 20th) between 8:00 AM and 8:30 AM (CET - Amsterdam), we'll perform some security updates on our infrastructure. This allows us to make sure your data continues to be well protected. These parts of Homerun will be down while we update: - You will be unable to access app.homerun.co - You will be unable to visit custom domains that are set up with our proxy server - You will be unable to use our public API - You will be unable to use the Talent Clipper Chrome Extension - Candidates will not be able to visit your career page, job posts, and apply forms (if hosted by Homerun) - Candidates won't be able to apply for jobs (candidates that apply during this time will see an error page after which they can try again) No worries! It will only take around 30 minutes, after which you and your candidates can make full use of Homerun again. Apologies if this causes any inconvenience. If you have any questions, feel free to reach out to support@homerun.co.

Jul <var data-var='date'>13</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>13</var>, <var data-var='time'>08:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 9</var>, <var data-var='time'>18:05</var> CEST Scheduled - This Sunday (July 13th) between 8:30 AM and 9 AM (CET - Amsterdam), we'll perform some security updates on our infrastructure. This allows us to make sure your data continues to be well protected. These parts of Homerun will be down while we update: - You will be unable to access app.homerun.co - You will be unable to visit custom domains that are set up with our proxy server - You will be unable to use our public API - You will be unable to use the Talent Clipper Chrome Extension - Candidates will not be able to visit your career page, job posts, and apply forms (if hosted by Homerun) - Candidates won't be able to apply for jobs (candidates that apply during this time will see an error page after which they can try again) No worries! It will only take around 30 minutes, after which you and your candidates can make full use of Homerun again. Apologies if this causes any inconvenience. If you have any questions, feel free to reach out to support@homerun.co.

May <var data-var='date'>19</var>, <var data-var='time'>14:08</var> CEST Resolved - The fix we released should resolve the issue and will continue to monitor the situation closely. The issue may have caused some customers not to receive application files. If this happened for your company, please don’t hesitate to reach out to our Support team – they will advise you on the next steps. As of now, the issue should be resolved, but we’ll keep a close eye on things to be sure. May <var data-var='date'>19</var>, <var data-var='time'>13:46</var> CEST Monitoring - We've released a fix that we believe should resolve the issue and will continue to monitor the situation closely. If you've experienced any inconvenience, please don't hesitate to reach out to our Support team. May <var data-var='date'>19</var>, <var data-var='time'>13:34</var> CEST Identified - A potential issue has been identified and we’re working on a fix to see if this resolves the problem. May <var data-var='date'>19</var>, <var data-var='time'>13:28</var> CEST Update - We are continuing to investigate this issue. May <var data-var='date'>19</var>, <var data-var='time'>13:24</var> CEST Investigating - We are currently experiencing issues where Homerun is not working as expected. If you're unable to perform certain actions within Homerun, this might be related to this. We're investigating and will update you as soon as we know more.

Homerun ATS: degraded performance

May <var data-var='date'> 8</var>, <var data-var='time'>13:59</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>11:46</var> CEST Investigating - We are currently investigating this issue.

Users and candidates unable to receive emails

Oct <var data-var='date'>27</var>, <var data-var='time'>09:30</var> CET Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>27</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>22</var>, <var data-var='time'>11:59</var> CEST Scheduled - This Sunday (October 27th) between 8 AM and 9 AM (CET - Amsterdam), we'll update our database to a new version. This allows us to keep up with necessary security updates and make sure your data continues to be well protected. These parts of Homerun will be down while we update: - You will be unable to access app.homerun.co - You will be unable to visit custom domains that are set up with our proxy server - You will be unable to use our public API - You will be unable to use the Talent Clipper Chrome Extension - Candidates will not be able to visit your career page, job posts, and apply forms (if hosted by Homerun) - Candidates won't be able to apply for jobs (candidates that apply during this time will see an error page after which they can try again) - Candidates will be unable to visit custom domains that are not set up with our proxy server No worries! It will only take around 60 minutes, after which you and your candidates can make full use of Homerun again. Apologies if this causes any inconvenience. If you have any questions, feel free to reach out to support@homerun.co.

Scheduled update to database

Jul <var data-var='date'>26</var>, <var data-var='time'>09:33</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>26</var>, <var data-var='time'>09:11</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.

Homerun app outage

Jul <var data-var='date'>10</var>, <var data-var='time'>13:34</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>10</var>, <var data-var='time'>13:03</var> CEST Investigating - Due to an issue with our billing software, it's currently not possible to subscribe to a new plan or update your billing details.

Users unable to subscribe to new plan

Mar <var data-var='date'>21</var>, <var data-var='time'>16:54</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>20</var>, <var data-var='time'>17:03</var> CET Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>20</var>, <var data-var='time'>13:50</var> CET Investigating - We're currently investigating an issue related to sending emails to candidates. Therefore, sending emails to candidates is unavailable for users on the Trial plan, and for users on the Free plan until the issue has been resolved.

Sending emails to candidates currently unavailable on Trial and Free plans

Feb <var data-var='date'> 6</var>, <var data-var='time'>16:26</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'> 6</var>, <var data-var='time'>16:25</var> CET Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'> 6</var>, <var data-var='time'>14:23</var> CET Identified - The Exact Online API is down. Therefore, customers cannot access anything related to billing at the moment.

Billing information and the up-and-down scheduling functionality are currently experiencing operational issues

Jan <var data-var='date'>30</var>, <var data-var='time'>10:29</var> CET Resolved - This incident has been resolved. Jan <var data-var='date'>30</var>, <var data-var='time'>10:13</var> CET Identified - The Exact Online API is down. Therefore, customers cannot access anything related to billing at the moment.

Billing information and the up-and-down scheduling functionality are currently experiencing operational issues.

Jan <var data-var='date'>28</var>, <var data-var='time'>09:01</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>28</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>22</var>, <var data-var='time'>11:37</var> CET Scheduled - This Sunday (January 28th) between 8 AM and 9 AM (CET - Amsterdam), we'll update our database to a new version. This allows us to keep up with necessary security updates and make sure your data continues to be well protected. These parts of Homerun will be down while we update: - You will be unable to access app.homerun.co - You will be unable to visit custom domains that are set up with our proxy server - You will be unable to use our public API - You will be unable to use the Talent Clipper Chrome Extension - Candidates will not be able to visit your career page, job posts, and apply forms (if hosted by Homerun) - Candidates won't be able to apply for jobs (candidates that apply during this time will see an error page after which they can try again) - Candidates will be unable to visit custom domains that are not set up with our proxy server No worries! It will only take 60 minutes, after which you and your candidates can make full use of Homerun again. Apologies if this causes any inconvenience. If you have any questions, feel free to reach out to support@homerun.co.

Dec <var data-var='date'> 8</var>, <var data-var='time'>16:23</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'> 8</var>, <var data-var='time'>14:49</var> CET Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'> 8</var>, <var data-var='time'>14:46</var> CET Identified - Currently, creating new or updating custom domains does not work. There is an issue with creating new SSL certificates on our side. We're investigating this issue to resolve it as soon as possible.

Creating new and updating existing custom domains does not work

Jan <var data-var='date'>16</var>, <var data-var='time'>15:23</var> CET Resolved - This incident has been resolved. Jan <var data-var='date'>16</var>, <var data-var='time'>13:08</var> CET Update - The service is operational again. However, our team is still investigating the cause of failure. Jan <var data-var='date'>16</var>, <var data-var='time'>11:32</var> CET Update - We are continuing to investigate this issue. Jan <var data-var='date'>16</var>, <var data-var='time'>11:29</var> CET Investigating - We had a partial outage sometime between 10:41AM and 11:15AM (CET). Our team is examining the cause of failure. The service might respond slower than usual in the next hour or so.

Degraded performance

Jul <var data-var='date'>26</var>, <var data-var='time'>14:56</var> CEST Resolved - This incident has been resolved. You might have to clear your cache or hard refresh your career page in order to find that the job listing is back on your career page. Jul <var data-var='date'>26</var>, <var data-var='time'>09:41</var> CEST Monitoring - A fix has been implemented and we're monitoring the results. Jul <var data-var='date'>25</var>, <var data-var='time'>16:24</var> CEST Update - We are continuing to investigate this issue. Jul <var data-var='date'>25</var>, <var data-var='time'>13:21</var> CEST Investigating - We are currently experiencing issues where Homerun is not working as expected. If you're unable to use the embed widget, this might be related. We're investigating and will update you as soon as we know more.

Unable to use embed widget

Jul <var data-var='date'>25</var>, <var data-var='time'>15:49</var> CEST Resolved - This incident has been resolved Jul <var data-var='date'>25</var>, <var data-var='time'>13:12</var> CEST Monitoring - A fix has been implemented and we're monitoring the results. Jul <var data-var='date'>25</var>, <var data-var='time'>13:10</var> CEST Update - We are continuing to investigate this issue. Jul <var data-var='date'>25</var>, <var data-var='time'>11:05</var> CEST Update - We are continuing to investigate this issue. Jul <var data-var='date'>25</var>, <var data-var='time'>10:23</var> CEST Investigating - We are currently experiencing issues where Homerun is not working as expected. If you're unable to perform certain actions like publishing jobs, this might be related. We're investigating and will update you as soon as we know more.

Unable to publish job posts

Jul <var data-var='date'>23</var>, <var data-var='time'>10:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>23</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>20</var>, <var data-var='time'>17:00</var> CEST Scheduled - This Saturday (July 23rd) between 9 AM and 10 AM (CET - Amsterdam), we've scheduled an infrastructure migration. This allows us to keep up with necessary security updates and make sure your data continues to be well protected. These parts of Homerun will be down while we update: - You will be unable to access app.homerun.co - You will be unable to visit custom domains that are not set up with our proxy server - You will be unable to use our public API - You will be unable to use the Talent Clipper Chrome Extension - Candidates won't be able to apply for jobs (candidates that apply during this time will see an error page after which they can try again) - Candidates will be unable to visit custom domains that are not set up with our proxy server No worries! It will only take 1 hour, after which you and your candidates can make full use of Homerun again. Apologies if this causes any inconvenience. If you have any questions, feel free to reach out to support@homerun.co.

Scheduled infrastructure migration

Jan <var data-var='date'>25</var>, <var data-var='time'>16:13</var> CET Resolved - This incident has been resolved. Jan <var data-var='date'>25</var>, <var data-var='time'>09:36</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>24</var>, <var data-var='time'>12:11</var> CET Investigating - We are currently experiencing issues where Homerun is not working as expected. If you're unable to perform certain actions within Homerun, this might be related to this. We're investigating and will update you as soon as we know more.

Homerun: degraded performance

Dec <var data-var='date'>24</var>, <var data-var='time'>15:49</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'>13</var>, <var data-var='time'>13:56</var> CET Monitoring - You might have been made aware of a recent vulnerability that impacts internet services worldwide. Homerun has taken all necessary measures to keep our service and your data safe and secure by patching our software and strengthening our firewall. We'll continue to monitor our services.

Information on Apache Log4j vulnerability

Sep <var data-var='date'>14</var>, <var data-var='time'>11:40</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>14</var>, <var data-var='time'>10:02</var> CEST Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>13</var>, <var data-var='time'>17:50</var> CEST Investigating - We are currently investigating this issue.

Homerun is a bit slower than usual - bear with us 🐻

Sep <var data-var='date'> 8</var>, <var data-var='time'>13:48</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'> 8</var>, <var data-var='time'>09:33</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 7</var>, <var data-var='time'>15:27</var> CEST Investigating - We are currently investigating this issue.

Jul <var data-var='date'>31</var>, <var data-var='time'>10:45</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>31</var>, <var data-var='time'>10:31</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>28</var>, <var data-var='time'>13:50</var> CEST Scheduled - This Saturday (July 31st) at 10.30 AM (CET - Amsterdam), we’ll update our authentication system to a new version. This allows us to keep up with necessary security updates and make sure your data continues to be well protected. The scheduled upgrade will automatically logout all Homerun users and will require these users to log back in once they visit app.homerun.co after the upgrade. We therefore strongly suggest to save any unsaved changes or edits in your Homerun account (eg unsaved changes in the Live Editor, draft emails, unsaved changes to settings, etc). Your career page and/or job posts will remain online and accessible during the upgrade and won’t have any impact on the application process for candidates. The upgrade will take around 1 hour and once it’s finished you’ll have to log back in again. Apologies if this causes any inconvenience. If you have any questions, feel free to reach out to support@homerun.co.

Scheduled update to authentication system

May <var data-var='date'> 5</var>, <var data-var='time'>09:10</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>08:52</var> CEST Investigating - We are currently investigating this issue.

Custom domain apply forms not available

May <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 1</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>29</var>, <var data-var='time'>11:51</var> CEST Scheduled - This Saturday (May 1st) between 9 AM and 10 AM (CET - Amsterdam), we'll update our database to a new version. This allows us to keep up with necessary security updates and make sure your data continues to be well protected. These parts of Homerun will be down while we update: - You will be unable to access app.homerun.co - You will be unable to visit custom domains that are not set up with our proxy server - You will be unable to use our public API - You will be unable to use the Talent Clipper Chrome Extension - Candidates won't be able to apply for jobs (candidates that apply during this time will see an error page after which they can try again) - Candidates will be unable to visit custom domains that are not set up with our proxy server No worries! It will only take 1 hour, after which you and your candidates can make full use of Homerun again. Apologies if this causes any inconvenience. If you have any questions, feel free to reach out to support@homerun.co.

Is Homerun down?

Homerun status is UP

Lastest published events

Scheduled maintenance

Homerun HR: degraded performance

Scheduled maintenance

Homerun Services, Components and Regions

Recent Homerun events

Scheduled maintenance

Homerun HR: degraded performance

Scheduled maintenance

Scheduled maintenance

Homerun ATS: degraded performance

Users and candidates unable to receive emails