Aug <var data-var='date'> 4</var>, <var data-var='time'>12:01</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>11:35</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 4</var>, <var data-var='time'>10:58</var> EDT Identified - The issue has been identified and a fix is being implemented.

Degraded Performance across Hive Services

Jun <var data-var='date'> 2</var>, <var data-var='time'>05:00</var> EDT Resolved - On June 2, 2026, some Hive transactional emails were delayed due to an error by our third-party email provider. The provider incorrectly interrupted normal delivery, and limited communication from them slowed resolution. Paused emails were queued, then released and delivered after service was restored. We understand this may have had a major impact on your day-to-day operations. We are reducing dependence on our current provider path for critical transactional email by adding: 1. Durable provider-agnostic queueing 2. Redundancy for critical sends 3. Safer switchover controls 4. Better monitoring for delivery delays and failures Current status: Resolved. Transactional email delivery has resumed, and follow-up reliability work is underway.

Delayed transactional emails due to third-party provider issue

Feb <var data-var='date'> 4</var>, <var data-var='time'>11:31</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'> 4</var>, <var data-var='time'>11:11</var> EST Monitoring - The issue has been identified, and an incoming fix is being deployed to prevent future scenarios. We are monitoring as things return to normal. Feb <var data-var='date'> 4</var>, <var data-var='time'>11:04</var> EST Investigating - We're currently having infrastructure issues which may impact some site functionality.

Infrastructure issues

Dec <var data-var='date'> 8</var>, <var data-var='time'>11:29</var> EST Resolved - The incident has been resolved. Availability in known & affected regions is confirmed to be resumed. If you continue to experience issues with loading any hive.com domains, please immediately reach out to help@hive.com and we can assist. Dec <var data-var='date'> 8</var>, <var data-var='time'>10:07</var> EST Identified - We are working towards migrating DNS hosting providers given upstream issues with current provider. We are validating the migration now to ensure we can properly restore service to affected regions without impacting currently unaffected regions. Dec <var data-var='date'> 8</var>, <var data-var='time'>07:54</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 8</var>, <var data-var='time'>06:54</var> EST Identified - We've confirmed issues with our upstream DNS provider; the provider is working urgently to resolve. We are working to provide alternatives for affected geographies in the interim. Dec <var data-var='date'> 8</var>, <var data-var='time'>06:14</var> EST Update - We are continuing to investigate the issue. Working with upstream DNS and service providers, we can confirm that the issue impacts several regions past just the United Kingdom. Additional impacted regions include South Africa and Australia. We will provide an update and workaround ASAP. In some cases, usage of a VPN from a different location may allow for a temporary workaround. Dec <var data-var='date'> 8</var>, <var data-var='time'>05:06</var> EST Investigating - We're currently investigating an issue with DNS propagation for app.hive.com and other hive.com subdomains in select regions (UK). We are working to confirm and advise on workarounds while we work with our DNS provider.

DNS issues for UK region

Sep <var data-var='date'>30</var>, <var data-var='time'>11:44</var> EDT Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>11:14</var> EDT Monitoring - Several services have been updated. We're testing and monitoring each service now to confirm full resolution. Sep <var data-var='date'>30</var>, <var data-var='time'>10:39</var> EDT Update - We've confirmed a fix and are deploying the latest services now. Sep <var data-var='date'>30</var>, <var data-var='time'>10:24</var> EDT Identified - Issue has been identified and a fix is being confirmed prior to deployment. Sep <var data-var='date'>30</var>, <var data-var='time'>10:17</var> EDT Investigating - Certain services for reporting, time-tracking, exports, and auth are currently unavailable. We are working to identify root cause and get a fix live ASAP.

Inability to access subset of services

Jun <var data-var='date'> 7</var>, <var data-var='time'>15:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 7</var>, <var data-var='time'>11:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 3</var>, <var data-var='time'>05:38</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time. As a result, some services may be temporarily unavailable, though we expect no overall impact. If you encounter any sustained issues after this period, please contact Hive support.

Updating back-end network routing

May <var data-var='date'> 6</var>, <var data-var='time'>11:15</var> EDT Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>10:41</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 6</var>, <var data-var='time'>10:04</var> EDT Update - We are continuing to investigate this issue. May <var data-var='date'> 6</var>, <var data-var='time'>10:02</var> EDT Investigating - We are currently investigating this issue.

Mar <var data-var='date'> 5</var>, <var data-var='time'>10:49</var> EST Resolved - The incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>10:47</var> EST Monitoring - We are monitoring infrastructure as back-end has stablized. Mar <var data-var='date'> 5</var>, <var data-var='time'>10:47</var> EST Update - We are monitoring infrastructure as back-end has stablized. Mar <var data-var='date'> 5</var>, <var data-var='time'>10:36</var> EST Identified - The issue has been identified and a fix is being implemented.

Loading and performance issues

Dec <var data-var='date'>19</var>, <var data-var='time'>17:24</var> EST Resolved - This incident has been resolved. Dec <var data-var='date'>19</var>, <var data-var='time'>16:57</var> EST Investigating - We are currently investigating this issue.

Oct <var data-var='date'>30</var>, <var data-var='time'>11:12</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>30</var>, <var data-var='time'>10:11</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>30</var>, <var data-var='time'>09:52</var> EDT Investigating - We are currently investigating this issue.

Oct <var data-var='date'>25</var>, <var data-var='time'>16:59</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>25</var>, <var data-var='time'>16:43</var> EDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>25</var>, <var data-var='time'>16:43</var> EDT Monitoring - Performance has stabilized, we're monitoring and investigating root cause. We will continue monitoring until confirmed. Oct <var data-var='date'>25</var>, <var data-var='time'>16:38</var> EDT Investigating - We are currently investigating this issue.

Degraded performance trigger

Sep <var data-var='date'>19</var>, <var data-var='time'>09:58</var> EDT Resolved - This incident has been resolved. Sep <var data-var='date'>19</var>, <var data-var='time'>09:46</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>19</var>, <var data-var='time'>09:42</var> EDT Investigating - We are currently investigating this issue. Sep <var data-var='date'>19</var>, <var data-var='time'>09:41</var> EDT Identified - A potential issue has been identified.

Degraded performance across subservices

Sep <var data-var='date'> 6</var>, <var data-var='time'>09:19</var> EDT Resolved - This incident has been resolved. Sep <var data-var='date'> 6</var>, <var data-var='time'>08:43</var> EDT Identified - The issue has been identified and a fix is being implemented.

Hive Analytics not loading for some regions

Aug <var data-var='date'>30</var>, <var data-var='time'>11:15</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>30</var>, <var data-var='time'>10:43</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>30</var>, <var data-var='time'>10:23</var> EDT Identified - The issue has been identified and a fix is being implemented.

Proofing Service Issues

Aug <var data-var='date'> 1</var>, <var data-var='time'>10:53</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'> 1</var>, <var data-var='time'>10:12</var> EDT Monitoring - We are seeing improved (but still degraded) performance. Backed up database operations are clearing up and we are monitoring + working to further get back to full performance. Aug <var data-var='date'> 1</var>, <var data-var='time'>09:50</var> EDT Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'> 1</var>, <var data-var='time'>09:15</var> EDT Update - A fix is being deployed now. We expect performance to return to normal for most application areas shortly. We will update and monitor once deployed. Aug <var data-var='date'> 1</var>, <var data-var='time'>08:46</var> EDT Identified - The issue has been identified and a fix is being implemented.

Degraded database performance impacting load speed

Jul <var data-var='date'>31</var>, <var data-var='time'>14:56</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>14:27</var> EDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>31</var>, <var data-var='time'>14:23</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>31</var>, <var data-var='time'>14:15</var> EDT Investigating - We are currently investigating this issue.

Performance Degradation across Hive Services

Jun <var data-var='date'>20</var>, <var data-var='time'>13:24</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>20</var>, <var data-var='time'>12:26</var> EDT Investigating - We are currently investigating this issue.

Analytics Data Refresh Delays

Feb <var data-var='date'>15</var>, <var data-var='time'>15:34</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>15</var>, <var data-var='time'>12:26</var> EST Identified - The issue has been identified and a fix is being implemented.

Partial forms outage when submitting specific forms

Feb <var data-var='date'>14</var>, <var data-var='time'>02:49</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>14</var>, <var data-var='time'>01:43</var> EST Monitoring - We are monitoring for the moment and will provide full updates to come. Feb <var data-var='date'>14</var>, <var data-var='time'>01:35</var> EST Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'>14</var>, <var data-var='time'>00:39</var> EST Investigating - We are currently investigating this issue.

Desktop and web app timeouts

Feb <var data-var='date'>12</var>, <var data-var='time'>18:24</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>12</var>, <var data-var='time'>15:39</var> EST Monitoring - We have seen successful data refreshes and are monitoring for scenarios where failures occur. For the moment, most data should remain up to date. Feb <var data-var='date'>12</var>, <var data-var='time'>11:42</var> EST Identified - An upstream update to Analytics has resulted in data refreshes being delayed. We are working towards resolving via rollback - data is still accurate, but note the timestamp for last refresh time from Analytics UI to understand when it was most recently synced.

Delayed data refreshes in Analytics

Jan <var data-var='date'> 9</var>, <var data-var='time'>13:41</var> EST Resolved - This incident has been resolved. Jan <var data-var='date'> 9</var>, <var data-var='time'>12:46</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'> 9</var>, <var data-var='time'>12:21</var> EST Investigating - We are currently investigating this issue.

Dec <var data-var='date'>19</var>, <var data-var='time'>08:10</var> EST Resolved - This incident has been resolved. Dec <var data-var='date'>19</var>, <var data-var='time'>08:01</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>19</var>, <var data-var='time'>07:57</var> EST Update - We have confirmed new views are beginning to load. Dec <var data-var='date'>19</var>, <var data-var='time'>07:49</var> EST Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>19</var>, <var data-var='time'>07:44</var> EST Identified - We have identified the issue and in the process of resolving.

Degraded performance for some Desktop app views

Nov <var data-var='date'>30</var>, <var data-var='time'>14:03</var> EST Resolved - This incident has been resolved. Nov <var data-var='date'>30</var>, <var data-var='time'>12:36</var> EST Monitoring - A fix has been rolled out and we are monitoring as performance trends towards fully operational. Nov <var data-var='date'>30</var>, <var data-var='time'>11:42</var> EST Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>30</var>, <var data-var='time'>11:42</var> EST Identified - The issue has been identified and a fix is being implemented, will be rolled out shortly.

Degraded performance when loading workspace with large set of projects

Oct <var data-var='date'>17</var>, <var data-var='time'>11:28</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>17</var>, <var data-var='time'>11:19</var> EDT Monitoring - This issue has been mitigated and we will continue to monitor performance across Hive services. Oct <var data-var='date'>17</var>, <var data-var='time'>11:14</var> EDT Identified - We have identified a root cause in problematic API requests. A fix is currently being implemented. Oct <var data-var='date'>17</var>, <var data-var='time'>11:01</var> EDT Investigating - We are currently investigating this issue.

Degraded performance across Hive services

Oct <var data-var='date'> 3</var>, <var data-var='time'>22:22</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'> 3</var>, <var data-var='time'>22:04</var> EDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'> 3</var>, <var data-var='time'>22:03</var> EDT Monitoring - Error rates have zeroed out over the past 20 minutes. We will continue to monitor and assess next steps. All services are operational. Oct <var data-var='date'> 3</var>, <var data-var='time'>22:01</var> EDT Update - We are continuing to investigate this issue. Oct <var data-var='date'> 3</var>, <var data-var='time'>21:40</var> EDT Update - We've mitigated the spike in timeout errors, but continue to see lingering timeouts. We are continuing to investigate and will keep mitigations in place until source issue is confirmed. Oct <var data-var='date'> 3</var>, <var data-var='time'>21:06</var> EDT Update - We are continuing to investigate this issue. Oct <var data-var='date'> 3</var>, <var data-var='time'>21:05</var> EDT Investigating - We are currently investigating this issue.

Is Hive down?

Hive status is UP

Lastest published events

Degraded Performance across Hive Services

Delayed transactional emails due to third-party provider issue

Infrastructure issues

Hive Services, Components and Regions

Recent Hive events

Degraded Performance across Hive Services

Delayed transactional emails due to third-party provider issue

Infrastructure issues

DNS issues for UK region

Inability to access subset of services

Updating back-end network routing