Mar <var data-var='date'> 8</var>, <var data-var='time'>16:00</var> PDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 8</var>, <var data-var='time'>13:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 6</var>, <var data-var='time'>10:07</var> PST Scheduled - Hex is undergoing maintenance on Sunday, March 8th. During the window of 1 PM - 4 PM PT, some running projects/apps may be briefly interrupted.

Scheduled maintenance

Feb <var data-var='date'>25</var>, <var data-var='time'>15:44</var> PST Resolved - This incident has been resolved.Feb <var data-var='date'>25</var>, <var data-var='time'>15:27</var> PST Monitoring - A fix has been implemented and systems are now recovering, we will continue to monitor.Feb <var data-var='date'>25</var>, <var data-var='time'>14:49</var> PST Update - We are continuing to work on a fix for this issue.Feb <var data-var='date'>25</var>, <var data-var='time'>14:49</var> PST Identified - The issue has been identified and a fix is being implemented.

Projects not loading

Feb <var data-var='date'>20</var>, <var data-var='time'>19:34</var> PST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>20</var>, <var data-var='time'>19:19</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>20</var>, <var data-var='time'>19:18</var> PST Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance

Dec <var data-var='date'>16</var>, <var data-var='time'>09:43</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'>16</var>, <var data-var='time'>09:21</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'>16</var>, <var data-var='time'>07:58</var> PST Identified - The issue has been identified and a fix is being implemented.Dec <var data-var='date'>16</var>, <var data-var='time'>07:11</var> PST Investigating - We are currently investigating this issue.

Issue loading displays in some published apps

Nov <var data-var='date'> 7</var>, <var data-var='time'>11:28</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'> 7</var>, <var data-var='time'>08:40</var> PST Update - We are continuing to work on a fix for this issue.Nov <var data-var='date'> 7</var>, <var data-var='time'>07:26</var> PST Identified - The issue has been identified and a fix is being implemented.Nov <var data-var='date'> 7</var>, <var data-var='time'>07:07</var> PST Investigating - We are currently investigating an issue using 3.11 custom images. It is expected that projects using customer images are able to acquire a kernel, but are not able to query data sources.

Issues using 3.11 custom images

Oct <var data-var='date'>26</var>, <var data-var='time'>09:35</var> PDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>26</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>23</var>, <var data-var='time'>10:17</var> PDT Scheduled - Hex is undergoing maintenance on Sunday, October 26th. During the window of 7 AM - 11 AM PT, some running projects/apps may be briefly interrupted.

Oct <var data-var='date'>21</var>, <var data-var='time'>09:38</var> PDT Resolved - This incident has been resolved.Oct <var data-var='date'>20</var>, <var data-var='time'>08:04</var> PDT Monitoring - AWS is experiencing issues in the us-east-1 region that may affect some Hex services for a subset of customers. We are closely monitoring AWS's updates: https://health.aws.amazon.com/health/status

AWS us-east-1 issues

Sep <var data-var='date'>25</var>, <var data-var='time'>11:37</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>25</var>, <var data-var='time'>11:27</var> PDT Monitoring - A fix has been implemented and systems are now operation, we will continue to monitor.Sep <var data-var='date'>25</var>, <var data-var='time'>11:18</var> PDT Update - We are continuing to investigate this issue.Sep <var data-var='date'>25</var>, <var data-var='time'>11:05</var> PDT Investigating - We are currently investigating this issue.

Some users are having issues accessing Hex or loading projects

Sep <var data-var='date'>16</var>, <var data-var='time'>13:53</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>16</var>, <var data-var='time'>13:40</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>16</var>, <var data-var='time'>13:35</var> PDT Investigating - We are currently investigating this issue.

Some users are having issues accessing Hex

Sep <var data-var='date'>10</var>, <var data-var='time'>21:00</var> PDT Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>10</var>, <var data-var='time'>20:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'> 9</var>, <var data-var='time'>10:15</var> PDT Scheduled - Hex is undergoing maintenance on Saturday, Sept 10th. During the window of 8:30PM - 9PM PT, some running projects/apps may be briefly interrupted.

Sep <var data-var='date'> 9</var>, <var data-var='time'>11:14</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'> 9</var>, <var data-var='time'>10:49</var> PDT Investigating - We are currently investigating this issue.

Some users are experiencing degraded performance

Aug <var data-var='date'>27</var>, <var data-var='time'>09:44</var> PDT Resolved - This incident has been resolved.Aug <var data-var='date'>27</var>, <var data-var='time'>09:40</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>27</var>, <var data-var='time'>09:26</var> PDT Investigating - We are currently investigating this issue.

Some users are experiencing issues accessing Hex projects

Aug <var data-var='date'>20</var>, <var data-var='time'>11:26</var> PDT Resolved - This incident has been resolved.Aug <var data-var='date'>20</var>, <var data-var='time'>10:52</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>20</var>, <var data-var='time'>10:45</var> PDT Identified - The issue has been identified and a fix is being implemented.Aug <var data-var='date'>20</var>, <var data-var='time'>10:30</var> PDT Update - We are continuing to investigate this issue.Aug <var data-var='date'>20</var>, <var data-var='time'>10:15</var> PDT Update - We are continuing to investigate this issue.Aug <var data-var='date'>20</var>, <var data-var='time'>10:00</var> PDT Investigating - We are currently investigating this issue.

Aug <var data-var='date'>16</var>, <var data-var='time'>10:28</var> PDT Completed - The scheduled maintenance has been completed.Aug <var data-var='date'>16</var>, <var data-var='time'>09:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'>14</var>, <var data-var='time'>00:18</var> PDT Scheduled - Hex is undergoing maintenance on Saturday, August 16th. For brief periods in the window of 9 AM - 11 AM PT, Hex will be inaccessible. Running projects or scheduled runs during this period will be interrupted.

Jul <var data-var='date'>18</var>, <var data-var='time'>06:57</var> PDT Resolved - This incident has been resolved.Jul <var data-var='date'>18</var>, <var data-var='time'>06:26</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>18</var>, <var data-var='time'>06:23</var> PDT Identified - The issue has been identified and a fix is being implemented.Jul <var data-var='date'>18</var>, <var data-var='time'>05:40</var> PDT Investigating - We are currently investigating this issue.

Code cells displaying HTML not rendering

Jul <var data-var='date'> 5</var>, <var data-var='time'>11:00</var> PDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'> 5</var>, <var data-var='time'>09:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'> 1</var>, <var data-var='time'>11:25</var> PDT Scheduled - Hex is undergoing maintenance on Saturday, July 5th. During the window of 9 AM - 11 AM PT, some running projects/apps may be briefly interrupted.

Jun <var data-var='date'> 2</var>, <var data-var='time'>10:34</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'> 2</var>, <var data-var='time'>09:25</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'> 2</var>, <var data-var='time'>09:01</var> PDT Investigating - We are currently investigating an issue acquiring kernels for some customers.

Degraded Kernel Acquisition

May <var data-var='date'>18</var>, <var data-var='time'>17:21</var> PDT Resolved - This incident has been resolved.May <var data-var='date'>18</var>, <var data-var='time'>16:53</var> PDT Identified - The issue has been identified and a fix has been implemented.May <var data-var='date'>18</var>, <var data-var='time'>16:38</var> PDT Investigating - We are currently investigating this issue.

May <var data-var='date'>13</var>, <var data-var='time'>12:10</var> PDT Resolved - This incident has been resolved.May <var data-var='date'>13</var>, <var data-var='time'>11:09</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>13</var>, <var data-var='time'>10:35</var> PDT Identified - Some users are still experiencing issues as we implement a fix.May <var data-var='date'>13</var>, <var data-var='time'>09:58</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>13</var>, <var data-var='time'>09:27</var> PDT Update - We are continuing to investigate this issue.May <var data-var='date'>13</var>, <var data-var='time'>07:38</var> PDT Investigating - We are currently investigating this issue.

Degraded kernel acquisition

Apr <var data-var='date'>28</var>, <var data-var='time'>16:48</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'>28</var>, <var data-var='time'>16:13</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>28</var>, <var data-var='time'>11:51</var> PDT Identified - We've identified an issue with custom kernels failing to build and are actively working on a fix.

Issues with building custom kernels

Apr <var data-var='date'>27</var>, <var data-var='time'>11:00</var> PDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'>27</var>, <var data-var='time'>09:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'>22</var>, <var data-var='time'>16:38</var> PDT Scheduled - Hex is undergoing maintenance on Sunday, April 27th. For brief periods in the window of 9 AM - 11 AM PT, Hex will be inaccessible. Running projects or scheduled runs during this period will be interrupted.

Apr <var data-var='date'>25</var>, <var data-var='time'>09:15</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'>25</var>, <var data-var='time'>08:35</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>25</var>, <var data-var='time'>06:20</var> PDT Identified - We've identified an issue with published apps using the pre-run cells in the background feature and are working on implementing a fix.

Inputs not reacting on some published apps

Apr <var data-var='date'> 4</var>, <var data-var='time'>12:00</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'> 3</var>, <var data-var='time'>08:37</var> PDT Identified - When users copy to clipboard and/or download CSV they may see HTML rather than their data. The issue has been identified and a fix is being implemented. In the meantime, a refresh of the page should resolve the issue.

Copy to clipboard and download CSV issues

Mar <var data-var='date'>22</var>, <var data-var='time'>11:40</var> PDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>22</var>, <var data-var='time'>08:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>20</var>, <var data-var='time'>09:03</var> PDT Scheduled - Hex is undergoing maintenance on Saturday, March 22nd from 8am-10am PT. Any running projects or scheduled runs may be interrupted during this time.

Mar <var data-var='date'>12</var>, <var data-var='time'>09:58</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>12</var>, <var data-var='time'>08:57</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>12</var>, <var data-var='time'>08:44</var> PDT Identified - The issue has been identified and a fix is being implemented.

Is Hex down?

Hex status is UP

Lastest published events

Scheduled maintenance

Projects not loading

Scheduled Maintenance

Hex Services, Components and Regions

Recent Hex events

Scheduled maintenance

Projects not loading

Scheduled Maintenance

Issue loading displays in some published apps

Issues using 3.11 custom images

Scheduled maintenance

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Is Hex down?

Hex status is UP

Lastest published events

Scheduled maintenance

Projects not loading

Scheduled Maintenance

Hex Services, Components and Regions

Recent Hex events

Scheduled maintenance

Projects not loading

Scheduled Maintenance

Issue loading displays in some published apps

Issues using 3.11 custom images

Scheduled maintenance

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!