Status: Resolved This issue is now resolved. Affected components
 <ul>
 <li>Sync to CRM (Operational)</li>
 </ul>

Intermittent Salesforce Issues Affecting Syncs

Status: Resolved Dashboard performance is now back to normal

Please reach out to support@herondata.io in case of any questions Affected components
 <ul>
 <li>Dashboard (Operational)</li>
 </ul>

Heron Dashboard slow to load

Status: Resolved This issue is now resolved.

For any questions, please contact support@herondata.io: mailto:support@herondata.io. Affected components
 <ul>
 <li>Bank Statement Parsing (Operational)</li>
 </ul>

Issue: old submissions with Wells Fargo bank statements reprocessed

Status: Resolved This issue is now resolved.

Submissions between 10:15-11:15 ET / 15:15 - 16:15 UTC were affected.

All affected submissions have been rerun.

For any questions, please contact support@herondata.io: mailto:support@herondata.io. Affected components
 <ul>
 <li>Bank Statement Parsing (Operational)</li>
<li>Application Form Parsing (Operational)</li>
<li>Enrichments (Industry, Courts, Credit, ..) (Operational)</li>
 </ul>

Submission processing affected

Dashboard

Email Ingestion

Application Form Parsing

Bank Statement Parsing

Transaction Categorization

Enrichments (Industry, Courts, Credit, ..)

Sync to CRM

Decision Intake (Broker)

Funder matching (Broker)

Submit to funder (Broker)

Workflows

Website

Documentation

Heron Data

Is Heron Data down?

Heron Data status is UP

Lastest published events

Intermittent Salesforce Issues Affecting Syncs

Heron Dashboard slow to load

Issue: old submissions with Wells Fargo bank statements reprocessed

Heron Data Services, Components and Regions

Recent Heron Data events

Intermittent Salesforce Issues Affecting Syncs

Heron Dashboard slow to load

Issue: old submissions with Wells Fargo bank statements reprocessed

Submission processing affected