Status: Resolved This issue is now resolved.

Submissions between 10:15-11:15 ET / 15:15 - 16:15 UTC were affected.

All affected submissions have been rerun.

For any questions, please contact support@herondata.io: mailto:support@herondata.io. Affected components
 <ul>
 <li>Bank Statement Parsing (Operational)</li>
<li>Application Form Parsing (Operational)</li>
<li>Enrichments (Industry, Courts, Credit, ..) (Operational)</li>
 </ul>

Submission processing affected

Status: Resolved All impacted end users have been reprocessed Affected components
 <ul>
 <li>Decision Intake (Broker) (Operational)</li>
<li>Sync to CRM (Operational)</li>
<li>Submit to funder (Broker) (Operational)</li>
<li>Funder matching (Broker) (Operational)</li>
<li>Transaction Categorization (Operational)</li>
<li>Bank Statement Parsing (Operational)</li>
<li>Application Form Parsing (Operational)</li>
<li>Enrichments (Industry, Courts, Credit, ..) (Operational)</li>
 </ul>

Workflow Enricher errors

Dashboard

Email Ingestion

Application Form Parsing

Bank Statement Parsing

Transaction Categorization

Enrichments (Industry, Courts, Credit, ..)

Sync to CRM

Decision Intake (Broker)

Funder matching (Broker)

Submit to funder (Broker)

Workflows

Website

Documentation

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