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Is Heap down?

Heap status is UP

Checked the offical status page 3 minutes ago

Lastest published events

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Some customers experiencing latency

Nov 20, 2025, 4:30 AM
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Heap Connect Syncs: Possibility Of Stale Data

Nov 20, 2025, 4:22 AM
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Heatmaps: Issues Generating New Screenshots

Nov 17, 2025, 8:35 AM
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Get notified when Heap is down
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Heap Services, Components and Regions

Data Collection
App
Session Replay
Heap Connect
Integrations - Sources
Integrations - Destinations
Notifications and Alerts
AWS (us-east-1)
EC2
ECS
SQS
S3
EMR
Cloudfront
EKS
AWS (eu-west-1)
S3
EMR
EKS
ECS
SQS
EC2
AWS (eu-central-1)
EC2
EMR
SQS
ECS
S3
EKS
Open AI (US)
Open AI (Europe)

Recent Heap events

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Infrastructure Maintenance

Nov 24, 2025, 4:00 AM
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Some customers experiencing latency

Nov 20, 2025, 4:30 AM
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Heap Connect Syncs: Possibility Of Stale Data

Nov 20, 2025, 4:22 AM
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Heatmaps: Issues Generating New Screenshots

Nov 17, 2025, 8:35 AM
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Latency due to a global Amazon Web Services (AWS) issue

Oct 21, 2025, 2:41 PM
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Connect Syncs Scheduled Maintenance

Oct 13, 2025, 12:00 AM

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