Oct <var data-var='date'> 5</var>, <var data-var='time'>17:39</var> PDT Resolved - Verified the fix and resolved SSO issues. Oct <var data-var='date'> 5</var>, <var data-var='time'>17:26</var> PDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'> 5</var>, <var data-var='time'>17:26</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 5</var>, <var data-var='time'>16:50</var> PDT Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'> 5</var>, <var data-var='time'>15:01</var> PDT Investigating - We are currently investigating this issue.

Hosted MCP Logins W/ SSO Failing

Oct <var data-var='date'> 1</var>, <var data-var='time'>17:33</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>13:57</var> PDT Update - We identified an issue that applies only to SP-initiated login through the published Harness Okta application. After a recent update to that application, those login attempts returned an HTTP 400 error when the configured SSO URL was missing from Additional ACS URLs. General SAML 2.0 configurations in Okta are not affected. Immediate Solutions: Use IDP-initiated login. Start the login from the Harness application tile in Okta. Or Add your Harness SSO URL to Additional ACS URLs in the published Harness Okta application. Sep <var data-var='date'>29</var>, <var data-var='time'>13:50</var> PDT Update - We identified an issue that applies only to SP-initiated login through the published Harness Okta application. After a recent update to that application, those login attempts returned an HTTP 400 error when the configured SSO URL was missing from Additional ACS URLs. General SAML 2.0 configurations in Okta are not affected. Immediate Solutions: Use IDP-initiated login. Start the login from the Harness application tile in Okta. Or Add your Harness SSO URL to Additional ACS URLs in the published Harness Okta application. Sep <var data-var='date'>29</var>, <var data-var='time'>13:31</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>29</var>, <var data-var='time'>13:31</var> PDT Investigating - We are currently investigating this issue.

SSO login failures for the published Harness Okta application

Sep <var data-var='date'>29</var>, <var data-var='time'>15:01</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>14:49</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>29</var>, <var data-var='time'>11:45</var> PDT Investigating - We are currently investigating this issue.

CI Linux Cloud VM Networking issues - intermittent

Sep <var data-var='date'>29</var>, <var data-var='time'>11:49</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>08:57</var> PDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'>29</var>, <var data-var='time'>08:54</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>29</var>, <var data-var='time'>07:41</var> PDT Investigating - We are currently investigating this issue.

Prod2: CV is failing with errors for all customers

Sep <var data-var='date'>28</var>, <var data-var='time'>04:30</var> PDT Resolved - On 28th September 2026, we observed an issue with copying files from the Harness Filestore during the export step, where the files were being copied as null/empty files. As a result, all pipelines using Filestore APIs were blocked during the incident window. The issue was caused due to a Feature Flag rollout which was reverted once the issue was discovered. All the operations are back to normal.

File Store Expression Degraded : Returning Null

Sep <var data-var='date'>25</var>, <var data-var='time'>10:10</var> PDT Resolved - After consultation with Palo Alto Networks, we can confirm that on Sept 23rd 2026, app.harness.io was categorized as an AI Platform Service by the Palo Alto Networks Team.  Palo Alto Networks sent a notice to customers in August about the reclassification. This change may place AI Platform Service under a different policy than app.harness.io's previous ruleset categorization, Computer and Internet Info.  The policy applied is dependent on customer settings. Harness Customers should discuss this categorization and the alerts with their internal network team and Palo Alto Networks. Sep <var data-var='date'>24</var>, <var data-var='time'>01:43</var> PDT Monitoring - Mitigation Available: Harness Traffic Blocked by Network Security Policy We have identified an issue where some customers may be unable to access Harness because Harness traffic is being categorized as “AI-Platform” by Palo Alto network security controls and subsequently blocked by the customer's firewall/INET policy. If you are experiencing this issue: Please contact your organization's Network/Firewall/CyberSecurity team and request that the required Harness traffic be allowed through your Palo Alto firewall policy. As a mitigation, customers can allow the “AI-Platform” URL category for the required Harness endpoints, or add the affected Harness domains/FQDNs to their organization's approved/allow list, in accordance with their security policies. After the firewall policy is updated, access to Harness should be restored. Important: The firewall policy is managed by the customer's network/security team. If the Harness endpoint is incorrectly categorized by Palo Alto, customers can also request a URL-category review from Palo Alto Networks. Sep <var data-var='date'>23</var>, <var data-var='time'>13:17</var> PDT Investigating - We are currently investigating connectivity issues affecting customers whose environments are protected by Palo Alto Networks firewalls. These firewalls are blocking connections to Harness APIs, which may result in: - Failed pipeline executions - Inability to deploy applications - Intermittent timeouts when accessing Harness platform features - Integration failures with third-party tools - Delegate connectivity with Harness platform This issue is not caused by a Harness service outage, but rather by firewall rules on your network side. We are advising customers to make an exception for our DNS endpoints.

Palo Alto Networks Firewall Blocking Harness Connections

Sep <var data-var='date'>22</var>, <var data-var='time'>11:38</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>22</var>, <var data-var='time'>11:01</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>22</var>, <var data-var='time'>10:14</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>22</var>, <var data-var='time'>09:40</var> PDT Investigating - We are currently investigating this issue.

Investigating CI Pipeline Delays

Sep <var data-var='date'>22</var>, <var data-var='time'>07:20</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>22</var>, <var data-var='time'>07:08</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>22</var>, <var data-var='time'>07:00</var> PDT Identified - The issue has been identified and a fix is being implemented.

Dashboard export and download APIs are currently facing issue.

Sep <var data-var='date'>21</var>, <var data-var='time'>11:33</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>21</var>, <var data-var='time'>11:27</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>21</var>, <var data-var='time'>10:12</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>21</var>, <var data-var='time'>09:39</var> PDT Investigating - We are currently investigating this issue.

Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21)

Sep <var data-var='date'>21</var>, <var data-var='time'>02:17</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>21</var>, <var data-var='time'>01:03</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>17</var>, <var data-var='time'>22:03</var> PDT Investigating - We are currently investigating this issue.

Sep <var data-var='date'>18</var>, <var data-var='time'>21:57</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>18</var>, <var data-var='time'>21:57</var> PDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'>18</var>, <var data-var='time'>12:04</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>18</var>, <var data-var='time'>10:40</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>18</var>, <var data-var='time'>09:03</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>18</var>, <var data-var='time'>07:30</var> PDT Investigating - We are currently investigating this issue.

Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace

Sep <var data-var='date'>18</var>, <var data-var='time'>14:30</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>17</var>, <var data-var='time'>13:11</var> PDT Update - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>17</var>, <var data-var='time'>13:05</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>17</var>, <var data-var='time'>10:13</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>17</var>, <var data-var='time'>09:58</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>17</var>, <var data-var='time'>07:00</var> PDT Investigating - We are currently investigating this issue.

DBDevOps Builds Failing intermittently

Sep <var data-var='date'>16</var>, <var data-var='time'>09:45</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>16</var>, <var data-var='time'>05:53</var> PDT Update - Fix has been implemented in Prod 1 and we are monitoring for any further issues. Sep <var data-var='date'>16</var>, <var data-var='time'>00:00</var> PDT Update - Fix has been implemented in Prod Eu 1 and we are monitoring for any further issues. Sep <var data-var='date'>15</var>, <var data-var='time'>23:59</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>15</var>, <var data-var='time'>23:59</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>15</var>, <var data-var='time'>21:13</var> PDT Investigating - We are currently investigating this issue.

IACM Module Registry timeouts

Sep <var data-var='date'>15</var>, <var data-var='time'>10:43</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>15</var>, <var data-var='time'>10:43</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>15</var>, <var data-var='time'>10:35</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>15</var>, <var data-var='time'>10:22</var> PDT Investigating - We are currently investigating this issue.

API Login failures

Sep <var data-var='date'>15</var>, <var data-var='time'>07:58</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>15</var>, <var data-var='time'>06:32</var> PDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'>15</var>, <var data-var='time'>06:22</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>15</var>, <var data-var='time'>06:19</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>15</var>, <var data-var='time'>05:05</var> PDT Investigating - We are currently investigating this issue.

IACM Module Registry performance degradation

Sep <var data-var='date'>14</var>, <var data-var='time'>20:28</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>14</var>, <var data-var='time'>18:46</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>14</var>, <var data-var='time'>17:45</var> PDT Update - We are continuing to work on a fix for this issue. Sep <var data-var='date'>14</var>, <var data-var='time'>17:42</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>14</var>, <var data-var='time'>12:00</var> PDT Investigating - We are currently investigating this issue.

MTLS Outage with Delegates

Sep <var data-var='date'> 8</var>, <var data-var='time'>21:30</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 8</var>, <var data-var='time'>17:39</var> PDT Update - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 8</var>, <var data-var='time'>17:36</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 8</var>, <var data-var='time'>17:29</var> PDT Update - We are continuing to work on a fix for this issue. Sep <var data-var='date'> 8</var>, <var data-var='time'>16:52</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'> 8</var>, <var data-var='time'>16:31</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'> 8</var>, <var data-var='time'>15:53</var> PDT Update - We are continuing to investigate the issue. Sep <var data-var='date'> 8</var>, <var data-var='time'>15:53</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'> 8</var>, <var data-var='time'>14:52</var> PDT Investigating - We are currently investigating this issue.

Slowness in Prod1 and Prod2 environment

Sep <var data-var='date'> 5</var>, <var data-var='time'>02:40</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 5</var>, <var data-var='time'>02:40</var> PDT Investigating - We are currently investigating this issue.

Prod2 was intermittently unavailable

Sep <var data-var='date'> 5</var>, <var data-var='time'>02:34</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>31</var>, <var data-var='time'>23:53</var> PDT Scheduled - CI Cloud Maintenance

CI Cloud Maintenance

Sep <var data-var='date'> 5</var>, <var data-var='time'>02:30</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 4</var>, <var data-var='time'>22:29</var> PDT In progress - Proactive Service Scaling Notice: As part of our ongoing efforts to support continued growth and ensure the scalability and reliability of our service, we will be scaling our production services during the scheduled maintenance window. This activity involves making planned capacity adjustments across our production infrastructure. As the changes may span multiple clusters, customers may notice brief variations in service performance during the activity. Our engineering team will be closely monitoring the environment throughout the process to ensure a smooth and stable rollout. No action is required from customers. This is a proactive infrastructure activity to ensure we maintain the capacity and reliability needed to support our growing usage. We appreciate your understanding as we continue to improve and scale the platform. Aug <var data-var='date'>31</var>, <var data-var='time'>23:52</var> PDT Scheduled - CI Cloud Maintenance

Sep <var data-var='date'> 3</var>, <var data-var='time'>04:40</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 3</var>, <var data-var='time'>03:28</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 3</var>, <var data-var='time'>03:00</var> PDT Investigating - Pipeline execution is stuck in Prod1. We are investigating the issue.

Pipelines are stuck in Prod1

Aug <var data-var='date'>31</var>, <var data-var='time'>00:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>30</var>, <var data-var='time'>22:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>24</var>, <var data-var='time'>17:20</var> PDT Scheduled - We’ll be performing a backend infrastructure changes to improve reliability and compliance. During this maintenance window, we are not anticipating any downtime.

Planned Database Maintenance Notification

Aug <var data-var='date'>28</var>, <var data-var='time'>00:35</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>28</var>, <var data-var='time'>00:29</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>28</var>, <var data-var='time'>00:16</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>28</var>, <var data-var='time'>00:04</var> PDT Investigating - We are currently investigating this issue.

Entities in Harness are not loading on in Prod3

Aug <var data-var='date'>26</var>, <var data-var='time'>02:10</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>26</var>, <var data-var='time'>02:05</var> PDT Monitoring - We have reverted the change that caused this issue in all clusters. Aug <var data-var='date'>26</var>, <var data-var='time'>01:43</var> PDT Update - We are continuing to investigate this issue. Aug <var data-var='date'>26</var>, <var data-var='time'>01:38</var> PDT Investigating - We are currently investigating an issue reported in IACM pipelines in Prod-1 , Prod-2 ,Prod-4 and EU1 harness clusters.

Pipelines are failing for harness IACM customers

Aug <var data-var='date'>23</var>, <var data-var='time'>18:12</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>23</var>, <var data-var='time'>18:08</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>23</var>, <var data-var='time'>18:01</var> PDT Update - We are currently investigating reports that the Feature Management & Experimentation (FME) user interface is failing to load. Customers attempting to access the FME console may encounter errors or unresponsive pages. Feature flag evaluation and SDK traffic are not believed to be affected. A further update will follow shortly. Aug <var data-var='date'>23</var>, <var data-var='time'>17:57</var> PDT Investigating - We are currently investigating this issue.

Is Harness down?

Harness status is UP

Lastest published events

Hosted MCP Logins W/ SSO Failing

SSO login failures for the published Harness Okta application

CI Linux Cloud VM Networking issues - intermittent

Harness Services, Components and Regions

Recent Harness events

Hosted MCP Logins W/ SSO Failing

SSO login failures for the published Harness Okta application

CI Linux Cloud VM Networking issues - intermittent

Prod2: CV is failing with errors for all customers

File Store Expression Degraded : Returning Null

Palo Alto Networks Firewall Blocking Harness Connections