Apr <var data-var='date'> 7</var>, <var data-var='time'>12:28</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 7</var>, <var data-var='time'>12:16</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 7</var>, <var data-var='time'>12:06</var> PDT Investigating - We are investigating an incident affecting Handshake US and will provide updates here soon.

High Error Rate on Handshake

Mar <var data-var='date'> 5</var>, <var data-var='time'>13:35</var> PST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 5</var>, <var data-var='time'>12:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 2</var>, <var data-var='time'>14:06</var> PST Scheduled - We will be undergoing scheduled maintenance during this time.

EU Database Maintenance

Dec <var data-var='date'> 4</var>, <var data-var='time'>01:26</var> PST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 4</var>, <var data-var='time'>00:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>26</var>, <var data-var='time'>13:15</var> PST Scheduled - We will be undergoing scheduled maintenance during this time.

US Database Maintenance

Dec <var data-var='date'> 1</var>, <var data-var='time'>12:52</var> PST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>20</var>, <var data-var='time'>07:46</var> PST Scheduled - We will be undergoing scheduled maintenance during this time.

Oct <var data-var='date'>21</var>, <var data-var='time'>04:35</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>15:27</var> PDT Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'>20</var>, <var data-var='time'>15:02</var> PDT Update - The Handshake Platform is accessible and login has been restored, however, some features remain in a degraded state and are unavailable while continue to work towards full recovery. Oct <var data-var='date'>20</var>, <var data-var='time'>14:35</var> PDT Identified - Primary Platform is degraded as a result of a major AWS services outage

AWS outage impacting Handshake

Oct <var data-var='date'>20</var>, <var data-var='time'>15:02</var> PDT Resolved - Resolving this as phone verification has recovered Oct <var data-var='date'>20</var>, <var data-var='time'>13:58</var> PDT Update - Phone verification has mostly recovered. However our downstream services still are reporting some degradation. We are continuing to monitor. Oct <var data-var='date'>20</var>, <var data-var='time'>12:31</var> PDT Update - We are seeing improved performance with phone verification. We are continuing to monitor. Oct <var data-var='date'>20</var>, <var data-var='time'>11:18</var> PDT Monitoring - We're currently experiencing an issue affecting our phone verification process due to an outage with one of our third-party providers.

Phone verification service degradation

Oct <var data-var='date'> 7</var>, <var data-var='time'>01:04</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 6</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>30</var>, <var data-var='time'>12:48</var> PDT Update - We will be undergoing scheduled maintenance during this time. Sep <var data-var='date'>11</var>, <var data-var='time'>02:07</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Oct <var data-var='date'> 2</var>, <var data-var='time'>15:00</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 2</var>, <var data-var='time'>13:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>30</var>, <var data-var='time'>09:28</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Sep <var data-var='date'>16</var>, <var data-var='time'>23:49</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>22:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>16</var>, <var data-var='time'>10:49</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Handshake AI Database Maintenance

Sep <var data-var='date'> 5</var>, <var data-var='time'>14:48</var> PDT Resolved - As of 2:37 pm PT, a fix has been implemented, and we can now confirm the issue has been resolved. We want to reassure our users that their data was not lost and all application candidate data remains accessible Sep <var data-var='date'> 5</var>, <var data-var='time'>14:33</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 5</var>, <var data-var='time'>14:12</var> PDT Identified - Apologies from the Handshake Team. We are aware of the current issues with the Applicant page, and we are actively working to resolve them. We will provide updates as soon as possible.

Limited Applicant page functionality

Aug <var data-var='date'>11</var>, <var data-var='time'>00:48</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>10</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>04:06</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Aug <var data-var='date'> 7</var>, <var data-var='time'>15:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 7</var>, <var data-var='time'>13:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 4</var>, <var data-var='time'>12:36</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Aug <var data-var='date'> 5</var>, <var data-var='time'>22:19</var> PDT Completed - This maintenance has been canceled and will be rescheduled at a later time. No impact occurred. Jul <var data-var='date'>31</var>, <var data-var='time'>09:48</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Jun <var data-var='date'>12</var>, <var data-var='time'>13:59</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>13:44</var> PDT Update - Our platform is fully operational, however some users may continue to see some delays in search results as the issue continues to be resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>13:01</var> PDT Monitoring - We've received confirmation from Google that the root cause has been identified and is currently under remediation. Our platform has recovered for the majority of users, however some users may see some delays in search results as the issue continues to be resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>12:19</var> PDT Update - We’re continuing to investigate disruptions to certain parts of our website and product due to a Google Cloud outage. We are working on resolving the issue as soon as we can and will continue to update this page. Jun <var data-var='date'>12</var>, <var data-var='time'>11:53</var> PDT Update - We’re investigating disruptions to certain parts of our website and product due to a Google Cloud outage. We are working on resolving the issue as soon as we can and will continue to update this page. Jun <var data-var='date'>12</var>, <var data-var='time'>11:24</var> PDT Investigating - We’re experiencing occasional page load issues at this time. We’re currently investigating.

Occasional Page Loading Issues

Jun <var data-var='date'> 6</var>, <var data-var='time'>03:05</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'> 6</var>, <var data-var='time'>03:04</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 6</var>, <var data-var='time'>02:55</var> PDT Investigating - We are currently investigating the issue.

Handshake US is down

May <var data-var='date'>21</var>, <var data-var='time'>15:06</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>14:41</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

May <var data-var='date'>21</var>, <var data-var='time'>03:16</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>14</var>, <var data-var='time'>04:09</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled US Maintenance

Mar <var data-var='date'>18</var>, <var data-var='time'>02:16</var> PDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>18</var>, <var data-var='time'>00:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>13</var>, <var data-var='time'>02:47</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Jan <var data-var='date'>10</var>, <var data-var='time'>10:08</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>10</var>, <var data-var='time'>09:41</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>10</var>, <var data-var='time'>08:54</var> PST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>10</var>, <var data-var='time'>08:53</var> PST Investigating - We are currently investigating this issue.

Issue loading employer brand pages

Dec <var data-var='date'> 9</var>, <var data-var='time'>12:05</var> PST Resolved - This incident has been resolved. Dec <var data-var='date'> 9</var>, <var data-var='time'>11:12</var> PST Monitoring - A fix has been implemented and we are monitoring the results.

Login issues with our iOS application

Nov <var data-var='date'> 4</var>, <var data-var='time'>09:22</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'> 4</var>, <var data-var='time'>08:35</var> PST Identified - We are experiencing a service outage affecting students’ ability to access first destination services. Our team is currently working to restore service. We apologize for any inconvenience.

FDS Unavailable to Students

Oct <var data-var='date'>16</var>, <var data-var='time'>16:00</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>16</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>11</var>, <var data-var='time'>07:59</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Oct <var data-var='date'>16</var>, <var data-var='time'>01:13</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>15</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>11</var>, <var data-var='time'>07:51</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Sep <var data-var='date'>26</var>, <var data-var='time'>17:32</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>26</var>, <var data-var='time'>17:13</var> PDT Identified - The issue has been identified and a fix is being implemented.

Student home page is currently unavailable

Aug <var data-var='date'>28</var>, <var data-var='time'>10:01</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>28</var>, <var data-var='time'>09:36</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>28</var>, <var data-var='time'>09:16</var> PDT Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'>28</var>, <var data-var='time'>09:15</var> PDT Identified - We are experiencing a service outage affecting the Handshake application. Our team is currently working to restore service. We apologize for any inconvenience.

Is Handshake down?

Handshake status is UP

Lastest published events

High Error Rate on Handshake

EU Database Maintenance

US Database Maintenance

Handshake Services, Components and Regions

Recent Handshake events

High Error Rate on Handshake

EU Database Maintenance

US Database Maintenance

EU Database Maintenance

AWS outage impacting Handshake

Phone verification service degradation