Sep <var data-var='date'>15</var>, <var data-var='time'>22:53</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>15</var>, <var data-var='time'>22:53</var> UTC Update - Asset updates propagate to the search indexes normally, and the HackerOne Application and the HackerOne API reflect them as expected. We monitored the platform after the index refresh and saw no return of the problem. Incident has been resolved. Sep <var data-var='date'>15</var>, <var data-var='time'>21:38</var> UTC Monitoring - We have refreshed search indices and asset updates should apply normally now. We are continuing to monitor the situation. Sep <var data-var='date'>15</var>, <var data-var='time'>21:19</var> UTC Identified - HackerOne has identified the root cause preventing asset updates not propagating to search indexes and are actively working to restore product functionality. Sep <var data-var='date'>15</var>, <var data-var='time'>19:54</var> UTC Investigating - HackerOne is investigating issues with updates to assets not being reflected in the HackerOne Application and APIs. We are investigating the issue.

HackerOne Platform degradation: asset updates not propagating

Aug <var data-var='date'>14</var>, <var data-var='time'>07:00</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>06:54</var> UTC Update - We have identified and mitigated the issue, and are continuing to monitor the performance. Aug <var data-var='date'>14</var>, <var data-var='time'>06:52</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>14</var>, <var data-var='time'>06:45</var> UTC Investigating - We are currently investigating this issue.

Degraded H1 performance

Aug <var data-var='date'>14</var>, <var data-var='time'>04:30</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>14</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>06:10</var> UTC Scheduled - We will be performing scheduled database maintenance on HackerOne.com. During this maintenance window, the HackerOne platform will be temporarily unavailable. We appreciate your patience!

Database Maintenance

Aug <var data-var='date'> 7</var>, <var data-var='time'>17:05</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 7</var>, <var data-var='time'>15:30</var> UTC Monitoring - HackerOne Platform performance has returned to normal. We are continuing to monitor the platform to ensure stability. Aug <var data-var='date'> 7</var>, <var data-var='time'>14:51</var> UTC Investigating - The HackerOne Platform experienced a brief partial outage and has since recovered. However, we are still observing degraded performance across the HackerOne application. Our team is actively investigating the issue.

Degraded H1 platform performance

Jul <var data-var='date'>24</var>, <var data-var='time'>10:56</var> UTC Resolved - Users unable to load pages or receive errors across the platform. All major endpoints were affected the GraphQL API, reports, and team pages. Root Cause: AWS experienced a connectivity disruption impacting multiple services in us-west-2, including EC2, Internet Connectivity.

HackerOne platform down

Jul <var data-var='date'>22</var>, <var data-var='time'>07:21</var> UTC Resolved - Earlier, some users may have experienced slower-than-normal performance on hackerone.com. Service was restored and has been operating normally since. We've identified the cause and are implementing improvements to prevent recurrence. Jul <var data-var='date'>21</var>, <var data-var='time'>16:00</var> UTC Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>21</var>, <var data-var='time'>16:00</var> UTC Monitoring - The platform is stable, and the response latency is being monitored. Jul <var data-var='date'>21</var>, <var data-var='time'>14:55</var> UTC Investigating - We are currently investigating the slowness in platform response.

Jul <var data-var='date'>14</var>, <var data-var='time'>04:07</var> UTC Resolved - The incident has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>23:34</var> UTC Update - We have idenfied the problem and are monitoring the situation while we work on resolution. Jul <var data-var='date'>13</var>, <var data-var='time'>19:38</var> UTC Monitoring - H1 Platform performance has returned to normal. We are continuing to monitor the situation. Jul <var data-var='date'>13</var>, <var data-var='time'>19:04</var> UTC Investigating - We are experiencing degraded performance on the H1 Platform. We are actively investiaging and will have an update shortly.

H1 Platform degraded performance

Jul <var data-var='date'> 1</var>, <var data-var='time'>01:20</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>30</var>, <var data-var='time'>23:22</var> UTC Update - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>30</var>, <var data-var='time'>19:41</var> UTC Monitoring - H1 platform performance has returned to normal. We will continue to monitor the situation closely. Jun <var data-var='date'>30</var>, <var data-var='time'>18:09</var> UTC Update - We are seeing significant improvement in platform performance. We continue to work toward full resolution. Jun <var data-var='date'>30</var>, <var data-var='time'>16:36</var> UTC Investigating - Users may experience degraded performance across the H1 platform. We are actively investigating the root cause.

Jun <var data-var='date'>10</var>, <var data-var='time'>13:21</var> UTC Resolved - Historical data synchronization has completed and all dashboards and graphs reflect current data. Jun <var data-var='date'> 9</var>, <var data-var='time'>13:00</var> UTC Identified - A data synchronization issue is affecting graph and dashboard data and there may be gaps between tarting June 6, 2026 and the present. The data is being backfilled and will be fully available soon. Jun <var data-var='date'> 5</var>, <var data-var='time'>20:21</var> UTC Investigating - A data synchronization issue starting around 0600 UTC June 5th is preventing new data from being available to users.

Data in dashboards and graphs not being updated

Jun <var data-var='date'> 3</var>, <var data-var='time'>19:19</var> UTC Resolved - HackerOne Integrations have been operating without issue for several hours, so this incident is marked Resolved. Jun <var data-var='date'> 3</var>, <var data-var='time'>16:31</var> UTC Monitoring - Escalations using HackerOne Integrations appear to be functioning normally now. The team is continuing to monitor the situation. Jun <var data-var='date'> 3</var>, <var data-var='time'>15:35</var> UTC Investigating - Attempts to escalate reports through HackerOne Integrations are currently failing with 500 errors.

Errors when escalating reports through Integrations

May <var data-var='date'>22</var>, <var data-var='time'>04:51</var> UTC Resolved - HackerOne platform performance remains stable, and this incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>02:38</var> UTC Monitoring - We identified the issue, the HackerOne paltform is back to normal performance. May <var data-var='date'>22</var>, <var data-var='time'>01:41</var> UTC Investigating - Users may experience degraded performance and slow response times on the HackerOne platform. Our team is actively investigating.

Degraded performance of H1 platform

Apr <var data-var='date'>22</var>, <var data-var='time'>15:00</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>22</var>, <var data-var='time'>13:30</var> UTC Update - We are continuing to monitor for any further issues. Apr <var data-var='date'>22</var>, <var data-var='time'>13:19</var> UTC Monitoring - The issue has been resolved and the platform's stability is restored. We are actively monitoring the platform. Apr <var data-var='date'>22</var>, <var data-var='time'>13:10</var> UTC Update - We have identified the issue and are currently working on a solution. Apr <var data-var='date'>22</var>, <var data-var='time'>12:30</var> UTC Investigating - We are currently investigating this issue.

Platform experiencing slowness

Mar <var data-var='date'>25</var>, <var data-var='time'>14:22</var> UTC Resolved - The incident has been resolved. Mar <var data-var='date'>25</var>, <var data-var='time'>13:47</var> UTC Monitoring - The search functionality is healthy again and we are monitoring the systems. Mar <var data-var='date'>25</var>, <var data-var='time'>13:08</var> UTC Investigating - We are currently investigating the issue with search capability on hackerone.com

Degraded search functionality

Jan <var data-var='date'> 2</var>, <var data-var='time'>10:29</var> UTC Resolved - We have identified the problem and applied a fix. Platform login should function normally at this time. Thank you for your patience during this time. Jan <var data-var='date'> 2</var>, <var data-var='time'>09:37</var> UTC Identified - We have identified a potential issue with some users being unable to log in to the platform. Our engineering team has been alerted and is actively investigating to resolve the issue. We will update as soon as we have more information.

Users are unable to perform platform login

Dec <var data-var='date'> 5</var>, <var data-var='time'>08:00</var> UTC Resolved - We experienced elevated errors on the marketing site and login paths due to a Cloudflare service outage. Our application infrastructure stayed healthy, but requests through Cloudflare failed during their incident. No action was required on our systems. The issue resolved once Cloudflare restored normal operations.

Cloudflare outage causing errors on www.hackerone.com

Nov <var data-var='date'>18</var>, <var data-var='time'>21:57</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>14:36</var> UTC Monitoring - A temporary fix has been implemented. Users are able to log in again. Nov <var data-var='date'>18</var>, <var data-var='time'>14:20</var> UTC Identified - Cloudflare is experiencing an outage that is causing the Cloudflare challenge to fail. Because of this users are currently unable to sign in to hackerone.com. Existing sessions can still be used and all other platform functionality that does not rely on the Cloudflare challenge continues to operate normally.

Oct <var data-var='date'> 9</var>, <var data-var='time'>14:00</var> UTC Resolved - We've experienced some issues with Hai tool invocations. The issue has been mitigated.

Hai tool use disruption

Sep <var data-var='date'>26</var>, <var data-var='time'>12:30</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>25</var>, <var data-var='time'>09:29</var> UTC Update - All data from the start of the incident through today has been fully restored. Latency still affected - expected to return to normal levels later today. Sep <var data-var='date'>24</var>, <var data-var='time'>15:33</var> UTC Monitoring - Backfill is in progress and freshness will improve as it completes; we’ll update once fully current. Sep <var data-var='date'>19</var>, <var data-var='time'>03:00</var> UTC Investigating - We are currently experiencing issues with HackerOne analytics data.

Analytics data freshness delay

Sep <var data-var='date'>26</var>, <var data-var='time'>03:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>26</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>19</var>, <var data-var='time'>22:54</var> UTC Scheduled - We will be undergoing database maintenance. The H1 platform will not be available during this time.

Sep <var data-var='date'>22</var>, <var data-var='time'>15:22</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>20</var>, <var data-var='time'>02:24</var> UTC Monitoring - We're continuing to monitor our platform. Sep <var data-var='date'>18</var>, <var data-var='time'>14:16</var> UTC Update - Platform stable; investigation ongoing Sep <var data-var='date'>18</var>, <var data-var='time'>12:28</var> UTC Investigating - Degraded performance - Platform

Degraded Platform

Sep <var data-var='date'>17</var>, <var data-var='time'>11:25</var> UTC Resolved - Rolled back last release Sep <var data-var='date'>17</var>, <var data-var='time'>10:05</var> UTC Investigating - API not working post release

API Down

Sep <var data-var='date'> 8</var>, <var data-var='time'>11:11</var> UTC Resolved - HackerOne Application and API services are down.

HackerOne experiencing a service downtime

Sep <var data-var='date'> 5</var>, <var data-var='time'>17:32</var> UTC Resolved - A mitigation has been put in place and we are continuing to monitor. Sep <var data-var='date'> 5</var>, <var data-var='time'>17:23</var> UTC Monitoring - We're seeing the system recover and we are monitoring. Sep <var data-var='date'> 5</var>, <var data-var='time'>17:06</var> UTC Investigating - We are aware of this issue and investigating.

Increased error rate on HackerOne application

Aug <var data-var='date'>28</var>, <var data-var='time'>17:21</var> UTC Resolved - Job processing has normalized. We are resolving and we will continue to monitor today. Aug <var data-var='date'>28</var>, <var data-var='time'>17:04</var> UTC Monitoring - We've identified the cause and applied a fix and we are monitoring. Aug <var data-var='date'>28</var>, <var data-var='time'>16:47</var> UTC Investigating - We are currently investigating a problem involved in our background job processing.

Impaired functionality in background job processing

Jul <var data-var='date'>29</var>, <var data-var='time'>16:09</var> UTC Resolved - The issue has been resolved and enforcement is now active. We are monitoring closely to ensure stability. Please clear your browser cookies and refresh if you experience any issues. Thank you for your patience. Jul <var data-var='date'>29</var>, <var data-var='time'>15:44</var> UTC Identified - We’re currently investigating an issue with 2FA enforcement and have temporarily paused the rollout. Users with SSO enabled can try clearing their browser cookies and refreshing the page to resolve related login issues. We apologize for the inconvenience and will provide an update once the rollout resumes.

Is HackerOne down?

HackerOne status is UP

Lastest published events

HackerOne Platform degradation: asset updates not propagating

Degraded H1 performance

Database Maintenance

HackerOne Services, Components and Regions

Recent HackerOne events

HackerOne Platform degradation: asset updates not propagating

Degraded H1 performance

Database Maintenance

Degraded H1 platform performance

HackerOne platform down

Degraded H1 platform performance