Aug <var data-var='date'>20</var>, <var data-var='time'>23:00</var> CDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>22:41</var> CDT Update - Scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>22:40</var> CDT Update - Scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>20</var>, <var data-var='time'>11:30</var> CDT Scheduled - We will be performing scheduled maintenance tonight. This maintenance is not expected to impact system availability.

Scheduled Maintenance

Aug <var data-var='date'> 3</var>, <var data-var='time'>20:58</var> CDT Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>17:39</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:21</var> CDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:16</var> CDT Update - We are continuing to investigate this issue. Aug <var data-var='date'> 3</var>, <var data-var='time'>11:29</var> CDT Investigating - We are currently investigating this issue.

Some GrowthZone customers are experiencing system latency

Jul <var data-var='date'>16</var>, <var data-var='time'>05:00</var> CDT Resolved - Login and authentication services have been restored. Our vendor was able to restore service by rerouting traffic around the impacted AWS infrastructure. Please note the underlying AWS issue may still be ongoing, but it is no longer affecting login to the GrowthZone application. If you continue to experience login issues, please clear your browser cache/cookies and try again, or contact our support team. Thank you for your patience during this disruption. Jul <var data-var='date'>16</var>, <var data-var='time'>04:41</var> CDT Identified - We've confirmed this issue is caused by an active AWS infrastructure incident, which is impacting parts of our login services. Our vendors have open incidents on their status pages and are actively working on it. At this time there is no workaround and no estimated time to resolution from these providers. Existing sessions may remain active, but new logins to the GrowthZone application will continue to fail until service is restored. We are monitoring these providers closely and will post updates here as soon as we have new information. We apologize for the disruption and appreciate your patience. Jul <var data-var='date'>16</var>, <var data-var='time'>04:05</var> CDT Monitoring - There is a major operational issue with one of our cloud providers systems (AWS). We are looking into potential workarounds. Jul <var data-var='date'>16</var>, <var data-var='time'>03:58</var> CDT Investigating - We are currently experiencing an issue that is preventing some users from logging in to GrowthZone Application. This is caused by an outage with a third-party authentication provider, and their team is actively working to restore service. At this time, no action is needed on your end. Existing sessions may remain active, but new logins may fail until the provider resolves the issue. We do not yet have an estimated time to resolution but are monitoring closely and will update this page as we learn more. We apologize for the disruption and appreciate your patience.

Degraded System Performance: Login/Authentication Issues

Jun <var data-var='date'>24</var>, <var data-var='time'>23:00</var> CDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>24</var>, <var data-var='time'>14:42</var> CDT Scheduled - We will be performing system maintenance. This maintenance should not cause any disruption to end users.

System Maintenance

May <var data-var='date'>11</var>, <var data-var='time'>15:43</var> CDT Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>14:41</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>11</var>, <var data-var='time'>14:17</var> CDT Investigating - We are currently investigating this issue.

GZ CMS Sites Slow or Unavailable

Apr <var data-var='date'> 6</var>, <var data-var='time'>11:52</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'> 6</var>, <var data-var='time'>10:52</var> CDT Update - We are continuing to investigate this issue. Apr <var data-var='date'> 6</var>, <var data-var='time'>10:01</var> CDT Investigating - We are currently investigating this issue.

System latency - Some customers are experiencing slowness in the GrowthZone software

Jan <var data-var='date'>27</var>, <var data-var='time'>12:50</var> CST Resolved - This incident has been resolved. Jan <var data-var='date'>27</var>, <var data-var='time'>11:55</var> CST Update - We are continuing to investigate this issue. Jan <var data-var='date'>27</var>, <var data-var='time'>10:05</var> CST Investigating - We are currently investigating this issue.

Some customers are not able to log into their GrowthZone database

Jan <var data-var='date'>26</var>, <var data-var='time'>10:11</var> CST Resolved - This incident has been resolved. Jan <var data-var='date'>26</var>, <var data-var='time'>09:38</var> CST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>26</var>, <var data-var='time'>09:06</var> CST Investigating - We are currently investigating this issue.

GrowthZone/Quickbooks connection issue

Oct <var data-var='date'>29</var>, <var data-var='time'>17:31</var> CDT Resolved - This incident has been resolved. Oct <var data-var='date'>29</var>, <var data-var='time'>13:12</var> CDT Identified - We’re aware of an ongoing Microsoft Azure incident that is affecting portions of the Azure Portal and related services. As a result, some customers may experience issues with images not loading on live or test GZCMS websites. Our team is actively monitoring the situation and will provide updates as soon as Azure resolves the outage. We appreciate your patience and understanding.

Some customers may experience issues with images not loading on live or test GZCMS websites

Oct <var data-var='date'>16</var>, <var data-var='time'>09:27</var> CDT Resolved - This incident has been resolved. Oct <var data-var='date'>16</var>, <var data-var='time'>05:37</var> CDT Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'>15</var>, <var data-var='time'>20:34</var> CDT Update - GZCMS websites are operational at this time. We are continuing to work on the root cause. Oct <var data-var='date'>15</var>, <var data-var='time'>19:33</var> CDT Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'>15</var>, <var data-var='time'>18:33</var> CDT Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>15</var>, <var data-var='time'>18:12</var> CDT Investigating - Some users are reporting 503 errors. We are investigating this incident and will update as soon as we have more information.

GrowthZone Websites are currently experiencing 503 error

Jul <var data-var='date'>17</var>, <var data-var='time'>13:10</var> CDT Resolved - Degraded system performance has been detected.

Degraded System Performance

Jul <var data-var='date'>16</var>, <var data-var='time'>13:30</var> CDT Resolved - System performance degradation was detected.

Jun <var data-var='date'>23</var>, <var data-var='time'>10:46</var> CDT Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>10:21</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>23</var>, <var data-var='time'>10:04</var> CDT Investigating - We are currently investigating this issue.

Some of our GrowthZone customers are experiencing system latency

Feb <var data-var='date'> 4</var>, <var data-var='time'>11:21</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'> 4</var>, <var data-var='time'>10:43</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 4</var>, <var data-var='time'>10:32</var> CST Investigating - We are currently investigating this issue.

Some users are experiencing system errors on GrowthZone

Jan <var data-var='date'> 6</var>, <var data-var='time'>06:39</var> CST Resolved - The issue causing a delay in sending bulk emails and email previews has been resolved. Thank you for your patience as we worked through this issue. Jan <var data-var='date'> 5</var>, <var data-var='time'>22:34</var> CST Update - We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information. Jan <var data-var='date'> 5</var>, <var data-var='time'>08:22</var> CST Update - We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information. Jan <var data-var='date'> 4</var>, <var data-var='time'>18:48</var> CST Update - We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information. Jan <var data-var='date'> 4</var>, <var data-var='time'>17:47</var> CST Update - We are continuing to work on a fix for this issue. Jan <var data-var='date'> 4</var>, <var data-var='time'>16:41</var> CST Identified - The issue has been identified and a fix is being worked on. We expect that any emails have been processed or queued for delivery will be delivered when the issue has been resolved. We apologize for this delay in your email delivery. Jan <var data-var='date'> 4</var>, <var data-var='time'>15:46</var> CST Investigating - We are currently investigating an issue regarding email deliverability.

Email deliverability issue

Jul <var data-var='date'>19</var>, <var data-var='time'>05:32</var> CDT Resolved - This issue with Azure cloud service has been cleared and operations have returned to normal. We appreciate your patience as we worked to mitigate the affects of this outage. Jul <var data-var='date'>18</var>, <var data-var='time'>20:44</var> CDT Monitoring - We have mitigated the issues to restore service at this time. We'll continue to monitor until the Azure incident is resolved. Azure updates can be monitored here: https://azure.status.microsoft/en-us/status Jul <var data-var='date'>18</var>, <var data-var='time'>19:49</var> CDT Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>18</var>, <var data-var='time'>18:48</var> CDT Identified - Our cloud provider is currently investigating a service disruption issue affecting a subset of customers, including GrowthZone. We will post more information as soon as we have it available.

GrowthZone Platform - Some functions unavailable or displaying errors

Apr <var data-var='date'>15</var>, <var data-var='time'>23:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>22:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>13:36</var> CDT Scheduled - We will be performing urgent maintenance during this time. There will be up to two brief periods of service disruption during this work.

GZ CMS Maintenance

Apr <var data-var='date'> 5</var>, <var data-var='time'>20:10</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 5</var>, <var data-var='time'>20:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 5</var>, <var data-var='time'>15:16</var> CDT Scheduled - We will be performing emergency maintenance on our GZ CMS infrastructure to ensure ongoing system stability. This maintenance will cause a service disruption for a small period of time.

Emergency GZ CMS Maintenance

Dec <var data-var='date'>19</var>, <var data-var='time'>11:06</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'>19</var>, <var data-var='time'>10:14</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>19</var>, <var data-var='time'>09:55</var> CST Update - We are continuing to investigate this issue. Dec <var data-var='date'>19</var>, <var data-var='time'>09:31</var> CST Investigating - We are currently investigating this issue.

We are currently experiencing an outage on our GrowthZone platform

Sep <var data-var='date'>13</var>, <var data-var='time'>14:54</var> CDT Resolved - This incident has been resolved. Sep <var data-var='date'>13</var>, <var data-var='time'>13:58</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>13</var>, <var data-var='time'>13:51</var> CDT Investigating - We are currently investigating this issue.

GrowthZone app is down

Sep <var data-var='date'> 1</var>, <var data-var='time'>15:59</var> CDT Resolved - This incident has been resolved. Sep <var data-var='date'> 1</var>, <var data-var='time'>13:15</var> CDT Monitoring - Due to high usage some customers are experiencing latency in some functionality such as billing. We are aware of the situation and monitoring closely. Our queues are processing and your jobs will be completed. We apologize for this inconvenience and appreciate your patience.

Some users are experiencing system latency in completing some jobs

Jul <var data-var='date'>26</var>, <var data-var='time'>08:09</var> CDT Resolved - This incident has been resolved. Jul <var data-var='date'>25</var>, <var data-var='time'>18:11</var> CDT Monitoring - A fix has been implemented for GZCMS websites and we are monitoring the results. Jul <var data-var='date'>25</var>, <var data-var='time'>16:59</var> CDT Investigating - We are currently investigating this issue.

Intermittent availability for some GrowthZone websites

Jul <var data-var='date'>23</var>, <var data-var='time'>21:28</var> CDT Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>19:55</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>23</var>, <var data-var='time'>18:51</var> CDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>23</var>, <var data-var='time'>17:43</var> CDT Investigating - We are currently investigating the issue and will provide an update as soon as we have more information.

Customers with websites created by GrowthZone - Websites are currently down.

Jul <var data-var='date'>23</var>, <var data-var='time'>14:24</var> CDT Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>13:38</var> CDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>23</var>, <var data-var='time'>13:35</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>23</var>, <var data-var='time'>12:59</var> CDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>23</var>, <var data-var='time'>12:00</var> CDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>23</var>, <var data-var='time'>11:49</var> CDT Investigating - Some GrowthZone customers are experiencing an issue with their website being down - we are currently investigating this issue and will provide an update as soon as we have more information

Website outage for some GrowthZone customers

Jul <var data-var='date'>21</var>, <var data-var='time'>11:53</var> CDT Resolved - This incident has been resolved. Jul <var data-var='date'>21</var>, <var data-var='time'>11:25</var> CDT Identified - Some users are experiencing delayed response times when downloading/exporting files - we have identified the issue and expect that the system will be caught up within the hour.

Is GrowthZone down?

GrowthZone status is UP

Lastest published events

Scheduled Maintenance

Some GrowthZone customers are experiencing system latency

Degraded System Performance: Login/Authentication Issues

GrowthZone Services, Components and Regions

Recent GrowthZone events

Scheduled Maintenance

Some GrowthZone customers are experiencing system latency

Degraded System Performance: Login/Authentication Issues

System Maintenance

GZ CMS Sites Slow or Unavailable

System latency - Some customers are experiencing slowness in the GrowthZone software