Aug <var data-var='date'>11</var>, <var data-var='time'>23:30</var> MDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>11</var>, <var data-var='time'>21:30</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>11</var>, <var data-var='time'>21:20</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance

Aug <var data-var='date'> 1</var>, <var data-var='time'>00:30</var> MDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>31</var>, <var data-var='time'>22:30</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>31</var>, <var data-var='time'>09:22</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance may cause brief intermittent service outages with the Grow platform. Please be aware that your "Needs Attention" page may temporarily show errors that only reflect momentary issues and should automatically clear within a few hours.

Jun <var data-var='date'> 6</var>, <var data-var='time'>11:00</var> MDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 6</var>, <var data-var='time'>08:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 5</var>, <var data-var='time'>12:20</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time.

Apr <var data-var='date'>27</var>, <var data-var='time'>13:50</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>09:55</var> MDT Identified - There is an issue with Facebook Ads connector that we are working to resolve. We are currently waiting for Facebook to restore connectivity.

Facebook Ads Connector Outage

Mar <var data-var='date'>15</var>, <var data-var='time'>12:00</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>15</var>, <var data-var='time'>09:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>13</var>, <var data-var='time'>17:01</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance may cause brief intermittent service outages with the Grow platform.

Nov <var data-var='date'> 4</var>, <var data-var='time'>09:27</var> MST Resolved - This incident has been resolved. Nov <var data-var='date'> 3</var>, <var data-var='time'>14:09</var> MST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'> 3</var>, <var data-var='time'>12:18</var> MST Investigating - We are currently investigating this issue.

Grow App Partial Outage

Oct <var data-var='date'>21</var>, <var data-var='time'>10:05</var> MDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>17:28</var> MDT Monitoring - The AWS incident has been resolved and system performance has returned to normal. We will continue to monitor the fix to make sure everything is stable. Oct <var data-var='date'>20</var>, <var data-var='time'>11:45</var> MDT Update - AWS continues to update the us-east-1 incident status. While some services are improving, the issue has not yet been fully resolved. Status updates for AWS Service Health can be found here: https://health.aws.amazon.com/health/status Oct <var data-var='date'>20</var>, <var data-var='time'>09:27</var> MDT Identified - We are aware of an ongoing AWS outage in the us-east-1 region where AWS is reporting elevated error rates and degraded performance for a number of its services in that region. Because Grow depends on resources hosted in us-east-1, you may experience slow response times, time-outs, or sporadic failures when performing some operations. Our team is monitoring the situation closely and will update this page as AWS restores normal service.

AWS US-East-1 Performance Issues

Oct <var data-var='date'>11</var>, <var data-var='time'>22:00</var> MDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>11</var>, <var data-var='time'>18:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 8</var>, <var data-var='time'>07:57</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance may cause brief intermittent service outages with the Grow platform.

Sep <var data-var='date'>18</var>, <var data-var='time'>08:46</var> MDT Resolved - This incident has been resolved. Sep <var data-var='date'>16</var>, <var data-var='time'>07:21</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>15</var>, <var data-var='time'>10:20</var> MDT Investigating - We are currently investigating this issue.

Grow App Outage

Jul <var data-var='date'>21</var>, <var data-var='time'>13:07</var> MDT Resolved - The root cause of the issue has been identified, and steps have been taken to mitigate further impact. Service has been restored. Jul <var data-var='date'>21</var>, <var data-var='time'>10:42</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>21</var>, <var data-var='time'>10:39</var> MDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>21</var>, <var data-var='time'>10:25</var> MDT Investigating - We are currently investigating reports of slowness.

Outage Incident

Jun <var data-var='date'>30</var>, <var data-var='time'>09:36</var> MDT Resolved - This incident has been resolved. Jun <var data-var='date'>25</var>, <var data-var='time'>14:56</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>24</var>, <var data-var='time'>07:22</var> MDT Investigating - We are currently investigating this issue. Jun <var data-var='date'>20</var>, <var data-var='time'>12:42</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>20</var>, <var data-var='time'>11:47</var> MDT Investigating - We are currently investigating this issue. Jun <var data-var='date'>19</var>, <var data-var='time'>11:25</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>18</var>, <var data-var='time'>12:51</var> MDT Update - We are continuing to investigate this issue. Jun <var data-var='date'>18</var>, <var data-var='time'>09:40</var> MDT Investigating - We are currently investigating issues where the app is not loading, performance is slow or data is not updating for some customers.

Intermittent Performance Outage

Jun <var data-var='date'>13</var>, <var data-var='time'>21:20</var> MDT Resolved - The earlier issue affecting access to the Grow app has been fully resolved. The root cause was an outage with Cloudflare, our upstream DNS and CDN provider, which has now been mitigated. All services are operating normally, and users should no longer experience disruptions. We will continue to monitor system health closely to ensure full stability. Thank you for your patience, and we apologize for any inconvenience this may have caused. Jun <var data-var='date'>13</var>, <var data-var='time'>18:05</var> MDT Monitoring - We are starting to see the app stabilize and return to normal levels. There may still be intermittent errors in some accounts, but the team will continue to monitor and post updates until we believe the situation is resolved. Jun <var data-var='date'>13</var>, <var data-var='time'>15:46</var> MDT Investigating - The Grow app is currently experiencing intermittent service disruptions due to an ongoing incident with Cloudflare, our upstream CDN and DNS provider. This issue is affecting our ability to serve application traffic and respond to API requests. Our systems are fully operational, but because traffic is routed through Cloudflare, users may encounter timeouts, errors, or be unable to access the application during this period. We are actively monitoring the situation and will provide updates as Cloudflare releases more information or when we have a reliable workaround. For real-time updates, you may also follow Cloudflare's status page: https://www.cloudflarestatus.com We apologize for the inconvenience and appreciate your patience.

Intermittent service issues

May <var data-var='date'>13</var>, <var data-var='time'>17:00</var> MDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>16:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>16:04</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance may cause brief intermittent service outages with the Grow platform. Please be aware that your "Needs Attention" page may temporarily show errors that only reflect momentary issues and should automatically clear within a few hours.

Apr <var data-var='date'>25</var>, <var data-var='time'>08:28</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>23</var>, <var data-var='time'>10:42</var> MDT Investigating - Grow has been experiencing intermittent performance issues. Performance has improved for some accounts but the situation continues to be monitored and improvements are continuing to be made. Please report any new performance issues to Grow Support.

Apr <var data-var='date'>23</var>, <var data-var='time'>06:20</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>22</var>, <var data-var='time'>06:54</var> MDT Monitoring - A fix has been implemented, and we are monitoring the results. Apr <var data-var='date'>21</var>, <var data-var='time'>19:28</var> MDT Update - We are continuing to investigate this issue. Apr <var data-var='date'>21</var>, <var data-var='time'>07:25</var> MDT Investigating - We are currently investigating issues where the app is not loading or working slowly for some customers.

Jan <var data-var='date'>31</var>, <var data-var='time'>09:15</var> MST Resolved - This was limited to one customer's rate limits. We are working on a permanent fix. Jan <var data-var='date'>28</var>, <var data-var='time'>05:56</var> MST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>24</var>, <var data-var='time'>11:08</var> MST Investigating - We are currently investigating this issue.

Xero outage

Nov <var data-var='date'> 9</var>, <var data-var='time'>22:00</var> MST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 9</var>, <var data-var='time'>19:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 4</var>, <var data-var='time'>16:22</var> MST Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance may cause brief intermittent service outages with the Grow platform. Please be aware that your "Needs Attention" page may temporarily show errors that only reflect momentary issues and should automatically clear within a few hours.

Sep <var data-var='date'> 8</var>, <var data-var='time'>15:30</var> MDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 8</var>, <var data-var='time'>14:30</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 6</var>, <var data-var='time'>11:35</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance may cause brief intermittent service outages with the Grow platform. Please be aware that your "Needs Attention" page may temporarily show errors that only reflect momentary issues and should automatically clear within a few hours.

Aug <var data-var='date'>15</var>, <var data-var='time'>10:05</var> MDT Resolved - This incident has been resolved. Aug <var data-var='date'>15</var>, <var data-var='time'>06:11</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>14</var>, <var data-var='time'>08:00</var> MDT Identified - Many instances are receiving the error "You are calling a deprecated version of the Ads API.". We are looking into a solution as soon as possible.

Facebook Ads outage

Jul <var data-var='date'>16</var>, <var data-var='time'>19:14</var> MDT Resolved - The incident has been resolved. Jul <var data-var='date'>16</var>, <var data-var='time'>18:59</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>16</var>, <var data-var='time'>18:00</var> MDT Investigating - Users continue to experience slowness. Additional investigation into the cause of the issue is underway. Jul <var data-var='date'>16</var>, <var data-var='time'>17:02</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>16</var>, <var data-var='time'>16:04</var> MDT Update - Users may experience slow load times, blank pages, and errors when using Grow. This issue is intermittent and under investigation. Jul <var data-var='date'>16</var>, <var data-var='time'>15:58</var> MDT Investigating - Grow is experiencing intermittent slowness. The issue is being investigated.

Intermittent Slowness

Apr <var data-var='date'>29</var>, <var data-var='time'>11:16</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>29</var>, <var data-var='time'>10:30</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>29</var>, <var data-var='time'>09:34</var> MDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>29</var>, <var data-var='time'>08:04</var> MDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>29</var>, <var data-var='time'>08:03</var> MDT Identified - An issue caused Grow to be down this morning. The system is back online but may run slow as things resolve.

Grow Outage

Apr <var data-var='date'>19</var>, <var data-var='time'>11:08</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>19</var>, <var data-var='time'>08:29</var> MDT Monitoring - A fix has been implemented and the jobs are processing. We will continue to monitor the results. Apr <var data-var='date'>19</var>, <var data-var='time'>08:15</var> MDT Investigating - There is an issue with the process that refreshes the data for all connectors.

Connector Processing Outage

Apr <var data-var='date'> 6</var>, <var data-var='time'>23:30</var> MDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 6</var>, <var data-var='time'>20:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>21</var>, <var data-var='time'>13:58</var> MDT Scheduled - We are committed to providing you with the highest quality service and continuous improvement of the Grow platform. In line with this commitment, we wish to inform you of our upcoming annual maintenance, designed to enhance our platform's performance and security features. Maintenance Schedule: The maintenance will commence region by region, starting with the United States and concluding with the European Union. This phased approach ensures minimal disruption to your service. Date and Duration: 4/6/24, 3.5 hours Platform Availability: During this period, the Grow platform will remain operational. However, please be prepared for intermittent periods of unavailability or poor performance--particularly with regard to customer account databases. We recommend planning any critical activities outside of this maintenance window. We appreciate your understanding and cooperation as we work to enhance the Grow platform. Our team is dedicated to ensuring a smooth transition during this maintenance period. Please feel free to contact support with any questions. Thank you for your continued trust in Grow. - Grow

Scheduled Annual Maintenance, Intermittent Platform Availability

Mar <var data-var='date'> 6</var>, <var data-var='time'>15:07</var> MST Resolved - This incident has been resolved. Mar <var data-var='date'> 6</var>, <var data-var='time'>14:46</var> MST Identified - According to LinkedIn status, they are experiencing down time. https://www.linkedin-status.com/

LinkedIn Is Down

Mar <var data-var='date'> 5</var>, <var data-var='time'>12:53</var> MST Resolved - This incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>08:53</var> MST Identified - Facebook and Instagram appear to be down. https://downdetector.com/status/facebook/

Is Grow.com down?

Grow.com status is UP

Lastest published events

Scheduled Maintenance

Scheduled Maintenance

Scheduled Maintenance

Grow.com Services, Components and Regions

Recent Grow.com events

Scheduled Maintenance

Scheduled Maintenance

Scheduled Maintenance

Facebook Ads Connector Outage

Scheduled Maintenance

Grow App Partial Outage