Jul <var data-var='date'> 6</var>, <var data-var='time'>22:28</var> UTC Resolved - The token refresh server has been repaired. Jul <var data-var='date'> 6</var>, <var data-var='time'>22:22</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 6</var>, <var data-var='time'>22:13</var> UTC Investigating - We are currently investigating this issue.

Harvest V3 not able to refresh auth tokens

Jul <var data-var='date'> 6</var>, <var data-var='time'>20:35</var> UTC Resolved - We appreciate your patients. Sterling background checks are now fully functional. Jul <var data-var='date'> 2</var>, <var data-var='time'>17:00</var> UTC Investigating - We are currently experiencing a partial disruption affecting Sterling background checks. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

Partial Service Disruption - Sterling background checks

Jun <var data-var='date'>29</var>, <var data-var='time'>20:44</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>20:16</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>29</var>, <var data-var='time'>17:28</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>29</var>, <var data-var='time'>17:16</var> UTC Investigating - We are currently investigating this issue.

Exporting to Workday may not send all associated documents

Jun <var data-var='date'>26</var>, <var data-var='time'>15:25</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>26</var>, <var data-var='time'>14:58</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>26</var>, <var data-var='time'>13:30</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>26</var>, <var data-var='time'>13:24</var> UTC Investigating - We are currently investigating this issue.

Get requests on HarvestV3 list endpoints returning empty data for site admins

Jun <var data-var='date'>19</var>, <var data-var='time'>22:24</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>19</var>, <var data-var='time'>22:23</var> UTC Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>19</var>, <var data-var='time'>21:49</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>19</var>, <var data-var='time'>18:39</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>19</var>, <var data-var='time'>17:24</var> UTC Investigating - We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.

Microsoft 365 Delivery Issues

Jun <var data-var='date'>18</var>, <var data-var='time'>13:02</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>18</var>, <var data-var='time'>12:35</var> UTC Investigating - We are currently experiencing a delay for Silo 1 in BIC data delivery.

BIC: Delays in delivering data for Silo 1

Jun <var data-var='date'>18</var>, <var data-var='time'>07:57</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>18</var>, <var data-var='time'>07:57</var> UTC Update - We are continuing to work on a fix for this issue. Jun <var data-var='date'>17</var>, <var data-var='time'>21:03</var> UTC Update - We are continuing to work on a fix for this issue. Jun <var data-var='date'>17</var>, <var data-var='time'>14:10</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>17</var>, <var data-var='time'>12:55</var> UTC Investigating - We are currently experiencing a delay across all silos in BIC data delivery.

BIC: Delays in delivering data

Jun <var data-var='date'>12</var>, <var data-var='time'>00:40</var> UTC Resolved - DocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action. Jun <var data-var='date'>11</var>, <var data-var='time'>19:47</var> UTC Monitoring - We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor incident and will share updates as we learn more.

DocuSign offer workflow disruption

Jun <var data-var='date'> 5</var>, <var data-var='time'>22:00</var> UTC Resolved - ADP has reverted their change. All exports should now work as normal. Jun <var data-var='date'> 5</var>, <var data-var='time'>21:57</var> UTC Monitoring - ADP added some additional validation logic around the State Tax / State Unemployment Insurance (SUI) Tax Code field for New Hire Exports from Greenhouse Onboarding. Exports without this field may be rejected by ADP. They are working on reverting the change.

Onboarding: Some Exports To ADP May Fail

May <var data-var='date'>28</var>, <var data-var='time'>18:29</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>28</var>, <var data-var='time'>16:23</var> UTC Investigating - Some customers are experiencing errors while trying to send offers for signature. Adobe is currently experiencing an issue and they are investigating. We will continue to monitor the situation from our side.

Adobe Acrobat Sign experiencing issues sending for signature

May <var data-var='date'>28</var>, <var data-var='time'>11:34</var> UTC Resolved - Their outage has been resolved May <var data-var='date'>27</var>, <var data-var='time'>21:16</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'>27</var>, <var data-var='time'>15:08</var> UTC Investigating - Harvest API documentation site is currently experiencing an outage. Our documentation vendor is currently working to fix the issue.

ReadMe - Harvest API Docs outage

May <var data-var='date'>22</var>, <var data-var='time'>16:25</var> UTC Resolved - An issue was identified in testing a new ingress configuration to route traffic into Greenhouse. We have restored the previous configuration and the issue appears to have been resolved. May <var data-var='date'>22</var>, <var data-var='time'>15:49</var> UTC Investigating - We are currently experiencing an outage affecting Greenhouse Recruiting on silos 7, 8, and 9. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

GHR Outage

May <var data-var='date'>20</var>, <var data-var='time'>15:41</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>20</var>, <var data-var='time'>15:05</var> UTC Investigating - Some customers are experiencing timeouts and errors when making requests to Harvest v3 on Silo 1. We are currently investigating this issue.

Intermittent Harvest v3 Timeouts

May <var data-var='date'>19</var>, <var data-var='time'>22:57</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>22:43</var> UTC Monitoring - A fix was released and we are confirming that customer-reported issues have been resolved. May <var data-var='date'>19</var>, <var data-var='time'>21:23</var> UTC Identified - Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix. May <var data-var='date'>19</var>, <var data-var='time'>21:22</var> UTC Update - Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix. May <var data-var='date'>19</var>, <var data-var='time'>19:18</var> UTC Investigating - We are currently experiencing a partial disruption affecting Calendly interviews within Greenhouse Recruiting where the "Reschedule" and "Cancel" buttons are not appearing. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

Partial Service Disruption - Calendly links

May <var data-var='date'>15</var>, <var data-var='time'>09:00</var> UTC Resolved - This morning, some third-party vendors received task reminder emails for tasks they had already been notified about. This was a one-time occurrence — we expect no additional emails to be sent as a result of this issue.

Duplicate Onboarding Task Emails

May <var data-var='date'>11</var>, <var data-var='time'>21:42</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>21:26</var> UTC Update - We are continuing to monitor for any further issues. May <var data-var='date'>11</var>, <var data-var='time'>21:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>11</var>, <var data-var='time'>19:03</var> UTC Identified - We are currently experiencing a partial disruption affecting job creation with approval custom fields in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

Partial Service Disruption

May <var data-var='date'>11</var>, <var data-var='time'>20:50</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>20:23</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>11</var>, <var data-var='time'>19:01</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>11</var>, <var data-var='time'>19:01</var> UTC Investigating - We are currently experiencing a partial disruption affecting offer creation. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

May <var data-var='date'> 9</var>, <var data-var='time'>18:21</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 9</var>, <var data-var='time'>17:26</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 9</var>, <var data-var='time'>17:25</var> UTC Scheduled - We will be performing Greenhouse Recruiting maintenance on May 9th, 2026. During this time, Greenhouse Recruiting may be intermittently unavailable. We apologize for the inconvenience and thank you for your understanding and patience as we work to ensure the continued reliability of Greenhouse. Please feel free to reach out via our Help Center with any questions or concerns: https://support.greenhouse.io

[Scheduled] Greenhouse Recruiting Maintenance - Extended

May <var data-var='date'> 9</var>, <var data-var='time'>17:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 9</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>27</var>, <var data-var='time'>23:14</var> UTC Scheduled - We will be performing Greenhouse Recruiting maintenance on May 9th, 2026. During this time, Greenhouse Recruiting may be intermittently unavailable. We apologize for the inconvenience and thank you for your understanding and patience as we work to ensure the continued reliability of Greenhouse. Please feel free to reach out via our Help Center with any questions or concerns: https://support.greenhouse.io

[Scheduled] Greenhouse Recruiting Maintenance

May <var data-var='date'> 7</var>, <var data-var='time'>23:42</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>22:51</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 7</var>, <var data-var='time'>22:23</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'> 7</var>, <var data-var='time'>22:23</var> UTC Investigating - We are currently experiencing issues with Greenhouse. Users may notice delays posting jobs, scheduling, on webhooks, imports/sync, reports and other async workflows. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

Performance Degradation

May <var data-var='date'> 7</var>, <var data-var='time'>15:20</var> UTC Resolved - We experienced an outage affecting Greenhouse silo 7, 9 and anz. Our team investigated the issue and restored full functionality within 8 minutes.

[Service] Outage

May <var data-var='date'> 5</var>, <var data-var='time'>20:32</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>20:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 5</var>, <var data-var='time'>20:22</var> UTC Update - We are continuing to work on a fix for this issue. May <var data-var='date'> 5</var>, <var data-var='time'>20:21</var> UTC Identified - We are currently experiencing a partial disruption affecting audit log of Greenhouse Harvest API v1 and v2 and BIC. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

Apr <var data-var='date'>18</var>, <var data-var='time'>19:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>18</var>, <var data-var='time'>17:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>20:39</var> UTC Scheduled - We will be performing Greenhouse AI maintenance on April 18th, 2026. During this time, Greenhouse AI may be intermittently unavailable. We apologize for the inconvenience and thank you for your understanding and patience as we work to ensure the continued reliability of Greenhouse. Please feel free to reach out via our Help Center with any questions or concerns: https://support.greenhouse.io

[Scheduled] Greenhouse AI Maintenance

Apr <var data-var='date'> 1</var>, <var data-var='time'>16:18</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>19:14</var> UTC Identified - The issue has been identified and a fix is being implemented.

Were are experiencing slow updates to changes to candidates and applications being updated in the search interface

Mar <var data-var='date'>31</var>, <var data-var='time'>23:30</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>22:03</var> UTC Identified - Talent Matching is experiencing performance degradation. We are currently implementing a fix.

Is Greenhouse down?

Greenhouse status is UP

Lastest published events

Harvest V3 not able to refresh auth tokens

Partial Service Disruption - Sterling background checks

Exporting to Workday may not send all associated documents

Greenhouse Services, Components and Regions

Recent Greenhouse events

Harvest V3 not able to refresh auth tokens

Partial Service Disruption - Sterling background checks

Exporting to Workday may not send all associated documents

Get requests on HarvestV3 list endpoints returning empty data for site admins

Microsoft 365 Delivery Issues

BIC: Delays in delivering data for Silo 1

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Is Greenhouse down?

Greenhouse status is UP

Lastest published events

Harvest V3 not able to refresh auth tokens

Partial Service Disruption - Sterling background checks

Exporting to Workday may not send all associated documents

Greenhouse Services, Components and Regions

Recent Greenhouse events

Harvest V3 not able to refresh auth tokens

Partial Service Disruption - Sterling background checks

Exporting to Workday may not send all associated documents

Get requests on HarvestV3 list endpoints returning empty data for site admins

Microsoft 365 Delivery Issues

BIC: Delays in delivering data for Silo 1

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!