THIS IS A SCHEDULED EVENT Aug <var data-var='date'>1</var>, <var data-var='time'>04:00</var> - <var data-var='time'>10:00</var> UTC Jun <var data-var='date'>24</var>, <var data-var='time'>12:10</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central, and Pro during the date and time listed below, due to planned Vendor maintenance. Date and Time: August 1st, 2026, 4:00 AM UTC to 10:00 AM UTC Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor. Duration: All maintenance will be performed within the 6-hour maintenance window. What to expect: During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 30 minutes. The following impacts are expected for each product LogMeIn Rescue: Applet, TechConsole, CallingCard download will be available; however, customers will be able to download the Rescue Applet without signing in. GoToAssist Remote Support v5: Client application download may not work. LogMeIn Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable. Workaround for LogMeIn Central and Pro: Remote control sessions can still be initiated using the desktop application by following the steps below: * Download the desktop application directly (if already installed, no download is required). * Install the desktop application. * Log in using the desktop application. * Start the remote control session directly from the desktop application instead of the website. We would like to thank you for your patience and understanding during this time.

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>26</var>, <var data-var='time'>04:30</var> - <var data-var='time'>07:30</var> UTC Jul <var data-var='date'>20</var>, <var data-var='time'>07:16</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToAssist Service Desk team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event. Date and Time: 26/Jul/2026, 4:30 AM to 7:30 AM (UTC) Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 3-hour maintenance window. What to expect: During the maintenance window, GoToAssist Service Desk will be unavailable. We would like to thank you for your patience and understanding during this time.

GoToAssist Service Desk - Maintenance

Jul <var data-var='date'>25</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>25</var>, <var data-var='time'>03:40</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the Grasshopper team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. Date and Time: July 25th, 2026, 8:00 AM to 9:00 AM (UTC) Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 1-hour maintenance window. What to expect: During the maintenance window, the Grasshopper application will be inaccessible. We would like to thank you for your patience and understanding during this time.

Grasshopper - Maintenance

Jul <var data-var='date'>25</var>, <var data-var='time'>07:30</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>25</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>20</var>, <var data-var='time'>07:07</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToAssist Service Desk team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event. Date and Time: 25/Jul/2026, 4:30 AM to 7:30 AM (UTC) Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 3-hour maintenance window. What to expect: During the maintenance window, GoToAssist Service Desk will be unavailable. We would like to thank you for your patience and understanding during this time.

Jul <var data-var='date'> 3</var>, <var data-var='time'>20:25</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Jul <var data-var='date'> 3</var>, <var data-var='time'>19:55</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update. Jul <var data-var='date'> 3</var>, <var data-var='time'>19:21</var> UTC Update - Our engineers are seeing signs of improvements for Join.me, Pro and Central and still working on resolution for GoToMyPC. We will provide another update shortly. Jul <var data-var='date'> 3</var>, <var data-var='time'>18:21</var> UTC Update - Our engineers have identified that change did not produce the expected outcome and are now working on an alternate solution. We will provide another update shortly. Jul <var data-var='date'> 3</var>, <var data-var='time'>16:02</var> UTC Update - Our engineers follow closely the change's progression towards resolution while investigating a faster option. Login can still be intermittently working. We will provide another update soon. Jul <var data-var='date'> 3</var>, <var data-var='time'>15:08</var> UTC Update - Our engineers have performed a change to restore functionality. It is still in progress to take full effect. In the meantime, login can be intermittently working. The team is also still looking at other options to get to a faster recovery. We will provide another update when new information is available. Jul <var data-var='date'> 3</var>, <var data-var='time'>14:05</var> UTC Update - Our engineers have performed a change which will help restore functionality. However, it can take up to 4 hours to take full effect. In the meantime, login can be intermittently working. The team is also looking at other options to get to a faster recovery. We will provide another update shortly. Jul <var data-var='date'> 3</var>, <var data-var='time'>13:23</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. Jul <var data-var='date'> 3</var>, <var data-var='time'>12:39</var> UTC Update - Our engineers are still working to identify the source of this issue and will provide another update shortly. Jul <var data-var='date'> 3</var>, <var data-var='time'>12:03</var> UTC Investigating - We are actively investigating reports that some Pro and Central customers may be experiencing issues when trying to login. Our engineers are working to identify the issue and will provide another update shortly.

Join.me, GoToMyPC, Pro and Central - Login Issues

Jul <var data-var='date'> 2</var>, <var data-var='time'>18:27</var> UTC Resolved - Our engineers are now seeing that all services are functional. We will conduct an internal review of this issue and will make appropriate improvements to ensure that this issue does not reoccur. Jul <var data-var='date'> 2</var>, <var data-var='time'>16:36</var> UTC Monitoring - Our engineers have implemented a fix that has addressed the inbound/outbound call issues that were reported, and we are now monitoring for continued stability. We will provide a final update shortly. Jul <var data-var='date'> 2</var>, <var data-var='time'>16:06</var> UTC Update - Our engineers are continuing to investigate several underlying causes that result in the known issue. This includes identifying and following patterns, as well as understanding the full customer impact is. At this time, the investigation is ongoing. We will provide additional updates shortly. Jul <var data-var='date'> 2</var>, <var data-var='time'>15:14</var> UTC Update - Our engineers are continuing to implement a fix for the issue. We will provide another update shortly. Jul <var data-var='date'> 2</var>, <var data-var='time'>14:12</var> UTC Update - Our engineers are currently working on a plan to mitigate the issues and continue working toward resolution. We will provide another update shortly. Jul <var data-var='date'> 2</var>, <var data-var='time'>13:43</var> UTC Update - Our engineers continue to investigate the issue and are actively working to determine the best path toward resolution. We will provide another update shortly. Jul <var data-var='date'> 2</var>, <var data-var='time'>11:54</var> UTC Identified - Our engineers have identified the issue and are now actively working toward a resolution. We will provide another update shortly. Jul <var data-var='date'> 2</var>, <var data-var='time'>11:49</var> UTC Investigating - We are actively investigating reports that a subset of GoTo Connect customers may be experiencing issues with inbound and outbound calls. Our engineers are working to identify the issue and will provide another update shortly.

GoTo Connect - inbound/outbound call failures

Jul <var data-var='date'> 1</var>, <var data-var='time'>10:50</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:43</var> UTC Update - We are continuing to monitor for any further issues. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:40</var> UTC Monitoring - Our engineers have corrected the issue, and we are confirming that all services are functional. We will continue monitoring the situation and will provide a final update shortly. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:08</var> UTC Identified - Our engineers have identified the issue and are now actively working toward a resolution. We will provide another update shortly. Jul <var data-var='date'> 1</var>, <var data-var='time'>09:43</var> UTC Investigating - We are actively investigating reports that a subset of GoTo Connect customers may be experiencing issues with inbound and outbound calls. Our engineers are working to identify the issue and will provide another update shortly.

Jun <var data-var='date'>27</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>27</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>22</var>, <var data-var='time'>11:51</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central, and Pro during the date and time listed below, due to planned Vendor maintenance. Date and Time: June 27th, 2026, 4:00 AM UTC to 10:00 AM UTC Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor. Duration: All maintenance will be performed within the 6-hour maintenance window. What to expect: During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 30 minutes. The following impacts are expected for each product LogMeIn Rescue: Applet, TechConsole, CallingCard download will be available; however, customers will be able to download the Rescue Applet without signing in. GoToAssist Remote Support v5: Client application download may not work. LogMeIn Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable. Workaround for LogMeIn Central and Pro: Remote control sessions can still be initiated using the desktop application by following the steps below: * Download the desktop application directly (if already installed, no download is required). * Install the desktop application. * Log in using the desktop application. * Start the remote control session directly from the desktop application instead of the website. We would like to thank you for your patience and understanding during this time.

Jun <var data-var='date'>23</var>, <var data-var='time'>16:10</var> UTC Completed - We have decided to postpone the last steps of this maintenance to a later date, which will be shared here as a new maintenance announcement. Thank you for your understanding. Jun <var data-var='date'>21</var>, <var data-var='time'>13:24</var> UTC Update - We have decided to postpone the maintenance which was planned during the following window: - June 21st 2026 – 02:00 PM to 06:00 PM UTC The new timing for this phase of the maintenance will be announced here shortly. Thank you for your understanding. Jun <var data-var='date'>19</var>, <var data-var='time'>06:09</var> UTC Update - This part of maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window. Jun <var data-var='date'>19</var>, <var data-var='time'>02:20</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>21:51</var> UTC Update - The first part of this maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window. Jun <var data-var='date'> 3</var>, <var data-var='time'>10:13</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>17:33</var> UTC Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times. GoTo will be conducting service maintenance for the products listed below. LogMeIn Resolve join.me LogMeIn Rescue Rescue Live Guide Rescue Live Lens Rescue Live Control Rescue Lens GoTo Assist Remote Support v5 GoTo Assist Service Desk GoTo Assist Corporate GoTo Assist Pro LogMeIn Central Hamachi GoToMyPC LogMeIn Miradore GoTo Assist Remote Support v5 API GoTo Assist Service Desk API GoTo Assist Remote Support API GoTo Assist Corporate API GoTo Resolve Recording and Session API GoTo Resolve MDM API GoTo Resolve Knowledge Base API GoTo Developer Center Frontend Admin API SCIM API Authentication API Our team will be taking all appropriate actions to minimize service interruptions during this event. During these maintenance windows, you may experience intermittent connectivity issues and slower response times. June 02nd 2026 - 08:00 PM to June 03rd 2026 - 00:00 AM UTC (4 hours)  June 04th 2026 - 08:00 PM to June 05th 2026 - 00:00 AM UTC (4 hours)  June 09th 2026 - 08:00 PM to June 10th 2026 - 00:00 AM UTC (4 hours)  June 11th 2026 - 08:00 PM to June 12th 2026 - 00:00 AM UTC (4 hours) June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) June 21st 2026 – 02:00 PM to 06:00 PM UTC (4 hours) June 23rd 2026 – 08:00 PM to June 24th 2026 – 12:00 AM UTC (4 hours) July 07th 2026 – 11:00 AM to 03:00 PM UTC (4 hours) July 09th 2026 – 01:00 PM to July 09th 2026 – 01:30 PM UTC (30 min) July 10th 2026 – 12:30 PM to July 10th 2026 – 01:00 PM UTC (30 min) July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min) July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min) We would like to thank you for your patience and understanding during this period.

GoTo Products - Scheduled Maintenance

Jun <var data-var='date'>23</var>, <var data-var='time'>16:09</var> UTC Completed - We have decided to postpone the last steps of this maintenance to a later date, which will be shared here as a new maintenance announcement. Thank you for your understanding. Jun <var data-var='date'>21</var>, <var data-var='time'>13:24</var> UTC Update - We have decided to postpone the maintenance which was planned during the following window: - June 21st 2026 – 02:00 PM to 06:00 PM UTC The new timing for this phase of the maintenance will be announced here shortly. Thank you for your understanding. Jun <var data-var='date'>19</var>, <var data-var='time'>06:07</var> UTC Update - This part of maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window. Jun <var data-var='date'>19</var>, <var data-var='time'>02:21</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>21:49</var> UTC Update - The first part of this maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window. Jun <var data-var='date'>17</var>, <var data-var='time'>14:45</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>06:44</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>06:43</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>17:33</var> UTC Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times. Customers may also experience issues performing purchases or managing subscriptions. GoTo will be conducting service maintenance for the products listed below. Grasshopper GoTo Meeting GoTo Webinar GoTo Training GoTo Stage OpenVoice GoTo Meeting API GoTo Training API GoTo Webinar API Purchases and Subscription operations Our team will be taking all appropriate actions to minimize service interruptions during this event. During these periods, Grasshopper customers may experience delays in receiving transcriptions. GoTo Meeting, GoTo Training, GoTo Webinar, GoTo Stage and OpenVoice customers may experience intermittent connectivity issues, delays in receiving transcriptions or slower response times. Customers may also experience issues performing purchases or managing subscriptions. June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min) July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min) We would like to thank you for your patience and understanding during this period.

Jun <var data-var='date'>23</var>, <var data-var='time'>16:09</var> UTC Completed - We have decided to postpone the last steps of this maintenance to a later date, which will be shared here as a new maintenance announcement. Thank you for your understanding. Jun <var data-var='date'>21</var>, <var data-var='time'>13:25</var> UTC Update - We have decided to postpone the maintenance which was planned during the following window: - June 21st 2026 – 02:00 PM to 06:00 PM UTC The new timing for this phase of the maintenance will be announced here shortly. Thank you for your understanding. Jun <var data-var='date'>19</var>, <var data-var='time'>06:05</var> UTC Update - This part of maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window. Jun <var data-var='date'>19</var>, <var data-var='time'>02:21</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>21:47</var> UTC Update - The first part of this maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window. Jun <var data-var='date'>17</var>, <var data-var='time'>21:35</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>06:45</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>02:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>17:33</var> UTC Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times. Goto will be conducting service maintenance for the products listed below GoTo Connect GoTo Connect API Our team will be taking all appropriate actions to minimize service interruptions during this event. During these maintenance windows, you may experience intermittent connectivity issues and slower response times. June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min) July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min) We would like to thank you for your patience and understanding during this period.

GoTo Connect - Scheduled Maintenance

Jun <var data-var='date'>21</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>21</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>19</var>, <var data-var='time'>11:18</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: June 21st, 2026, 05:00 AM to 09:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 4-hour maintenance window. What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window. We would like to thank you for your patience and understanding during this time period.

GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance

Jun <var data-var='date'>20</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>20</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>19</var>, <var data-var='time'>11:17</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: June 20th, 2026, 05:00 AM to 09:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 4-hour maintenance window. What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window. We would like to thank you for your patience and understanding during this time period.

Jun <var data-var='date'>19</var>, <var data-var='time'>13:11</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Jun <var data-var='date'>19</var>, <var data-var='time'>12:39</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. Jun <var data-var='date'>19</var>, <var data-var='time'>10:08</var> UTC Update - Our engineers continue to investigate the issue. We will provide another update as soon as it is available. Jun <var data-var='date'>19</var>, <var data-var='time'>08:38</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. Jun <var data-var='date'>19</var>, <var data-var='time'>08:33</var> UTC Investigating - We are actively investigating reports of an impact affecting GoTo Connect, including Call History, Virtual Receptionist Reporting, Voicemail Deletion, and Call-Report Ingestion. Our engineers are working to identify the issue and will provide another update shortly.

GoTo Connect - Contact Center and Call Reports Issue

Jun <var data-var='date'>17</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>17</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>15</var>, <var data-var='time'>06:32</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. Date and Time: June 17th, 2026, 5:30 AM UTC to 8:00 AM UTC (UTC) Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: During the maintenance window, the application will be unavailable for 5 minutes. The customer will not be able to start a new session during those 5 minutes, whereas there will be no impact on the ongoing sessions. We would like to thank you for your patience and understanding during this time.

GoToMyPC - Maintenance

Jun <var data-var='date'> 1</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 1</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>29</var>, <var data-var='time'>10:08</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event. Date and Time: June 1st, 2026, 5:30 AM UTC to 6:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 30-minute maintenance window. What to expect: The application will be unavailable for 5 minutes during the maintenance window. The customer will not be able to start a new session during those 5 minutes, whereas there will be no impact on the ongoing sessions.

May <var data-var='date'>28</var>, <var data-var='time'>14:57</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'>28</var>, <var data-var='time'>14:49</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'>28</var>, <var data-var='time'>14:28</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. May <var data-var='date'>28</var>, <var data-var='time'>14:17</var> UTC Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing authentication issues accessing the GoTo app or GoTo Admin or Analytics portals. Our engineers are working to identify the issue and will provide another update shortly.

GoTo Connect - Authentication issue

May <var data-var='date'>27</var>, <var data-var='time'>15:57</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'>27</var>, <var data-var='time'>15:48</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'>27</var>, <var data-var='time'>15:45</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We are seeing gradual improvement and continuing to monitor the progress. We will provide another update shortly. May <var data-var='date'>27</var>, <var data-var='time'>15:17</var> UTC Investigating - We are actively investigating an issue with Logmein Rescue may have issues starting or joining remote sessions. Our engineers are working to identify the issue and will provide another update shortly.

Logmein Rescue - Issue starting or joining sessions

May <var data-var='date'>27</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>27</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>25</var>, <var data-var='time'>05:29</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event. Date and Time: May 27th, 2026, 4:30 AM UTC to 5:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 30-minute maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 2 minutes of downtime.

May <var data-var='date'>23</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>23</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>08:46</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event. The maintenance will occur on the date and time listed below. Date and Time: May 23rd, 2026 at 05:00 AM to 07:00 AM UTC. Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour maintenance window. What to expect: During the activity, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available. We would like to thank you for your patience and understanding during this time.

GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance

May <var data-var='date'>20</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>14</var>, <var data-var='time'>08:37</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event. Date and Time: May 20th, 2026, 5:30 AM UTC to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

May <var data-var='date'>16</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>08:45</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event. The maintenance will occur on the date and time listed below. Date and Time: May 16th, 2026 at 05:00 AM to 07:00 AM UTC. Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour maintenance window. What to expect: During the activity, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available. We would like to thank you for your patience and understanding during this time.

May <var data-var='date'>14</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>05:36</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event. Date and Time: May 14th, 2026, 5:30 AM UTC to 7:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 1-hour 30-minute maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

May <var data-var='date'>14</var>, <var data-var='time'>02:22</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'>14</var>, <var data-var='time'>02:12</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'>14</var>, <var data-var='time'>02:03</var> UTC Update - Our engineers are executing on the established plan to get back the system to prolonged stability We will provide another update shortly. May <var data-var='date'>14</var>, <var data-var='time'>01:12</var> UTC Update - Our engineers have identified a plan to get back the system to stustained stability and are starting to execute on it. We will provide another update shortly. May <var data-var='date'>14</var>, <var data-var='time'>00:37</var> UTC Update - We are continuing to work towards a resolution to ensure stability in starting and joining sessions. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>22:40</var> UTC Identified - Our engineers are still seeing some intermittent issues after the fix and are continuing to investigate those. We will provide a status update once we have further information. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>22:28</var> UTC Monitoring - A potential fix was applied to resolve the issue, and we are continuing to monitor for stability. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'>13</var>, <var data-var='time'>21:13</var> UTC Update - Our engineers are continuing to work on isolating the source of this issue. Due to its intermittent nature, trying again can allow to establish a proper connection. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>20:04</var> UTC Update - Our engineers are continuing to work on this issue and continue to work towards a resolution. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>19:22</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>18:58</var> UTC Investigating - We are actively investigating reports that some LogMeIn Rescue and Central customers may be experiencing issues downloading the applet to start or join remote sessions. Our engineers are working to identify the issue and will provide another update shortly.

LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets

May <var data-var='date'> 8</var>, <var data-var='time'>17:11</var> UTC Resolved - We have confirmed that the issue has been resolved and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'> 8</var>, <var data-var='time'>04:10</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'> 8</var>, <var data-var='time'>02:09</var> UTC Update - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. May <var data-var='date'> 8</var>, <var data-var='time'>01:22</var> UTC Investigating - We are actively investigating reports that some Grasshopper customers may be experiencing login issues on apps. Our engineers are working to identify the issue and will provide another update shortly.

Is GoToMeeting down?

GoToMeeting status is UNDER MAINTENANCE

Components with issues

Lastest published events

Grasshopper - Maintenance

GoToAssist Service Desk - Maintenance

Join.me, GoToMyPC, Pro and Central - Login Issues

GoToMeeting Services, Components and Regions

Recent GoToMeeting events

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance

GoToAssist Service Desk - Maintenance

Grasshopper - Maintenance

GoToAssist Service Desk - Maintenance

Join.me, GoToMyPC, Pro and Central - Login Issues

GoTo Connect - inbound/outbound call failures

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Is GoToMeeting down?

GoToMeeting status is UNDER MAINTENANCE

Components with issues

Lastest published events

Grasshopper - Maintenance

GoToAssist Service Desk - Maintenance

Join.me, GoToMyPC, Pro and Central - Login Issues

GoToMeeting Services, Components and Regions

Recent GoToMeeting events

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance

GoToAssist Service Desk - Maintenance

Grasshopper - Maintenance

GoToAssist Service Desk - Maintenance

Join.me, GoToMyPC, Pro and Central - Login Issues

GoTo Connect - inbound/outbound call failures

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!