THIS IS A SCHEDULED EVENT Jun <var data-var='date'>27</var>, <var data-var='time'>04:00</var> - <var data-var='time'>10:00</var> UTC May <var data-var='date'>22</var>, <var data-var='time'>11:51</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central, and Pro during the date and time listed below, due to planned Vendor maintenance. Date and Time: June 27th, 2026, 4:00 AM UTC to 10:00 AM UTC Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor. Duration: All maintenance will be performed within the 6-hour maintenance window. What to expect: During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 30 minutes. The following impacts are expected for each product LogMeIn Rescue: Applet, TechConsole, CallingCard download will be available; however, customers will be able to download the Rescue Applet without signing in. GoToAssist Remote Support v5: Client application download may not work. LogMeIn Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable. Workaround for LogMeIn Central and Pro: Remote control sessions can still be initiated using the desktop application by following the steps below: * Download the desktop application directly (if already installed, no download is required). * Install the desktop application. * Log in using the desktop application. * Start the remote control session directly from the desktop application instead of the website. We would like to thank you for your patience and understanding during this time.

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance

THIS IS A SCHEDULED EVENT Jun <var data-var='date'>21</var>, <var data-var='time'>05:00</var> - <var data-var='time'>09:00</var> UTC May <var data-var='date'>19</var>, <var data-var='time'>11:18</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: June 21st, 2026, 05:00 AM to 09:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 4-hour maintenance window. What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window. We would like to thank you for your patience and understanding during this time period.

GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance

THIS IS A SCHEDULED EVENT Jun <var data-var='date'>20</var>, <var data-var='time'>05:00</var> - <var data-var='time'>09:00</var> UTC May <var data-var='date'>19</var>, <var data-var='time'>11:17</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: June 20th, 2026, 05:00 AM to 09:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 4-hour maintenance window. What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window. We would like to thank you for your patience and understanding during this time period.

THIS IS A SCHEDULED EVENT Jun <var data-var='date'>17</var>, <var data-var='time'>02:00</var> UTC &nbsp;-&nbsp; Jul <var data-var='date'>17</var>, <var data-var='time'>08:00</var> UTC May <var data-var='date'>27</var>, <var data-var='time'>17:33</var> UTC Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times. Goto will be conducting service maintenance for the products listed below GoTo Connect GoTo Connect API Our team will be taking all appropriate actions to minimize service interruptions during this event. During these maintenance windows, you may experience intermittent connectivity issues and slower response times. June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min) July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min) We would like to thank you for your patience and understanding during this period.

GoTo Connect - Scheduled Maintenance

THIS IS A SCHEDULED EVENT Jun <var data-var='date'>17</var>, <var data-var='time'>02:00</var> UTC &nbsp;-&nbsp; Jul <var data-var='date'>17</var>, <var data-var='time'>08:00</var> UTC May <var data-var='date'>27</var>, <var data-var='time'>17:33</var> UTC Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times. Customers may also experience issues performing purchases or managing subscriptions. GoTo will be conducting service maintenance for the products listed below. Grasshopper GoTo Meeting GoTo Webinar GoTo Training GoTo Stage OpenVoice GoTo Meeting API GoTo Training API GoTo Webinar API Purchases and Subscription operations Our team will be taking all appropriate actions to minimize service interruptions during this event. During these periods, Grasshopper customers may experience delays in receiving transcriptions. GoTo Meeting, GoTo Training, GoTo Webinar, GoTo Stage and OpenVoice customers may experience intermittent connectivity issues, delays in receiving transcriptions or slower response times. Customers may also experience issues performing purchases or managing subscriptions. June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min) July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min) We would like to thank you for your patience and understanding during this period.

GoTo Products - Scheduled Maintenance

Jun <var data-var='date'> 3</var>, <var data-var='time'>10:13</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>17:33</var> UTC Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times. GoTo will be conducting service maintenance for the products listed below. LogMeIn Resolve join.me LogMeIn Rescue Rescue Live Guide Rescue Live Lens Rescue Live Control Rescue Lens GoTo Assist Remote Support v5 GoTo Assist Service Desk GoTo Assist Corporate GoTo Assist Pro LogMeIn Central Hamachi GoToMyPC LogMeIn Miradore GoTo Assist Remote Support v5 API GoTo Assist Service Desk API GoTo Assist Remote Support API GoTo Assist Corporate API GoTo Resolve Recording and Session API GoTo Resolve MDM API GoTo Resolve Knowledge Base API GoTo Developer Center Frontend Admin API SCIM API Authentication API Our team will be taking all appropriate actions to minimize service interruptions during this event. During these maintenance windows, you may experience intermittent connectivity issues and slower response times. June 02nd 2026 - 08:00 PM to June 03rd 2026 - 00:00 AM UTC (4 hours)  June 04th 2026 - 08:00 PM to June 05th 2026 - 00:00 AM UTC (4 hours)  June 09th 2026 - 08:00 PM to June 10th 2026 - 00:00 AM UTC (4 hours)  June 11th 2026 - 08:00 PM to June 12th 2026 - 00:00 AM UTC (4 hours) June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours) June 21st 2026 – 02:00 PM to 06:00 PM UTC (4 hours) June 23rd 2026 – 08:00 PM to June 24th 2026 – 12:00 AM UTC (4 hours) July 07th 2026 – 11:00 AM to 03:00 PM UTC (4 hours) July 09th 2026 – 01:00 PM to July 09th 2026 – 01:30 PM UTC (30 min) July 10th 2026 – 12:30 PM to July 10th 2026 – 01:00 PM UTC (30 min) July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min) July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min) We would like to thank you for your patience and understanding during this period.

Jun <var data-var='date'> 1</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 1</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>29</var>, <var data-var='time'>10:08</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event. Date and Time: June 1st, 2026, 5:30 AM UTC to 6:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 30-minute maintenance window. What to expect: The application will be unavailable for 5 minutes during the maintenance window. The customer will not be able to start a new session during those 5 minutes, whereas there will be no impact on the ongoing sessions.

GoToMyPC - Maintenance

May <var data-var='date'>28</var>, <var data-var='time'>14:57</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'>28</var>, <var data-var='time'>14:49</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'>28</var>, <var data-var='time'>14:28</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. May <var data-var='date'>28</var>, <var data-var='time'>14:17</var> UTC Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing authentication issues accessing the GoTo app or GoTo Admin or Analytics portals. Our engineers are working to identify the issue and will provide another update shortly.

GoTo Connect - Authentication issue

May <var data-var='date'>27</var>, <var data-var='time'>15:57</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'>27</var>, <var data-var='time'>15:48</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'>27</var>, <var data-var='time'>15:45</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We are seeing gradual improvement and continuing to monitor the progress. We will provide another update shortly. May <var data-var='date'>27</var>, <var data-var='time'>15:17</var> UTC Investigating - We are actively investigating an issue with Logmein Rescue may have issues starting or joining remote sessions. Our engineers are working to identify the issue and will provide another update shortly.

Logmein Rescue - Issue starting or joining sessions

May <var data-var='date'>27</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>27</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>25</var>, <var data-var='time'>05:29</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event. Date and Time: May 27th, 2026, 4:30 AM UTC to 5:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 30-minute maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 2 minutes of downtime.

May <var data-var='date'>23</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>23</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>08:46</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event. The maintenance will occur on the date and time listed below. Date and Time: May 23rd, 2026 at 05:00 AM to 07:00 AM UTC. Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour maintenance window. What to expect: During the activity, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available. We would like to thank you for your patience and understanding during this time.

GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance

May <var data-var='date'>20</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>14</var>, <var data-var='time'>08:37</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event. Date and Time: May 20th, 2026, 5:30 AM UTC to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

May <var data-var='date'>16</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>08:45</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event. The maintenance will occur on the date and time listed below. Date and Time: May 16th, 2026 at 05:00 AM to 07:00 AM UTC. Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour maintenance window. What to expect: During the activity, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available. We would like to thank you for your patience and understanding during this time.

May <var data-var='date'>14</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>05:36</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event. Date and Time: May 14th, 2026, 5:30 AM UTC to 7:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 1-hour 30-minute maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

May <var data-var='date'>14</var>, <var data-var='time'>02:22</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'>14</var>, <var data-var='time'>02:12</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'>14</var>, <var data-var='time'>02:03</var> UTC Update - Our engineers are executing on the established plan to get back the system to prolonged stability We will provide another update shortly. May <var data-var='date'>14</var>, <var data-var='time'>01:12</var> UTC Update - Our engineers have identified a plan to get back the system to stustained stability and are starting to execute on it. We will provide another update shortly. May <var data-var='date'>14</var>, <var data-var='time'>00:37</var> UTC Update - We are continuing to work towards a resolution to ensure stability in starting and joining sessions. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>22:40</var> UTC Identified - Our engineers are still seeing some intermittent issues after the fix and are continuing to investigate those. We will provide a status update once we have further information. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>22:28</var> UTC Monitoring - A potential fix was applied to resolve the issue, and we are continuing to monitor for stability. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'>13</var>, <var data-var='time'>21:13</var> UTC Update - Our engineers are continuing to work on isolating the source of this issue. Due to its intermittent nature, trying again can allow to establish a proper connection. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>20:04</var> UTC Update - Our engineers are continuing to work on this issue and continue to work towards a resolution. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>19:22</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. May <var data-var='date'>13</var>, <var data-var='time'>18:58</var> UTC Investigating - We are actively investigating reports that some LogMeIn Rescue and Central customers may be experiencing issues downloading the applet to start or join remote sessions. Our engineers are working to identify the issue and will provide another update shortly.

LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets

May <var data-var='date'> 8</var>, <var data-var='time'>17:11</var> UTC Resolved - We have confirmed that the issue has been resolved and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'> 8</var>, <var data-var='time'>04:10</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'> 8</var>, <var data-var='time'>02:09</var> UTC Update - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. May <var data-var='date'> 8</var>, <var data-var='time'>01:22</var> UTC Investigating - We are actively investigating reports that some Grasshopper customers may be experiencing login issues on apps. Our engineers are working to identify the issue and will provide another update shortly.

Grasshopper - Login Issues

May <var data-var='date'> 8</var>, <var data-var='time'>02:01</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'> 8</var>, <var data-var='time'>01:54</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'> 7</var>, <var data-var='time'>18:31</var> UTC Identified - Our engineers have identified the issue with call recordings and transcripts availability delay and are now actively working towards a resolution. We will provide another update shortly.

GoTo Connect - Call Recording and Transcript

May <var data-var='date'> 6</var>, <var data-var='time'>17:23</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. May <var data-var='date'> 6</var>, <var data-var='time'>17:06</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. May <var data-var='date'> 6</var>, <var data-var='time'>16:57</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. May <var data-var='date'> 6</var>, <var data-var='time'>16:55</var> UTC Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing issue opening the app. Our engineers are working to identify the issue and will provide another update shortly.

GoTo App - Cannot connect

Apr <var data-var='date'>21</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>21</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>07:01</var> UTC Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'>20</var>, <var data-var='time'>06:59</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event. Date and Time: April 21st, 2026, 5:30 AM UTC to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

Apr <var data-var='date'>20</var>, <var data-var='time'>15:23</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Apr <var data-var='date'>20</var>, <var data-var='time'>15:16</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. Apr <var data-var='date'>20</var>, <var data-var='time'>15:12</var> UTC Update - Our engineers are seeing signs of recovery for login to our applications. Our team is still engaged in ensuring prolonged stability of the applications. We will provide another update shortly. Apr <var data-var='date'>20</var>, <var data-var='time'>14:55</var> UTC Update - This issue affects authentication to the various GoTo applications, which also affects Resolve, Pro/Central, in addition to GoTo Admin, Connect and Meetings. We will provide another update shortly. Apr <var data-var='date'>20</var>, <var data-var='time'>14:34</var> UTC Identified - Our engineers have identified the issue and are actively working to correct the underlying cause. This issue appears to have impacted functionality with GoTo Admin, GoTo Connect, Contact Center, Analytics, Resolve, and other related services. We will provide another update shortly. Apr <var data-var='date'>20</var>, <var data-var='time'>14:14</var> UTC Investigating - We are actively investigating reports that some GoTo Meeting and GoTo Admin customers may be experiencing timeouts when performing operations in GoTo Admin and GoTo Meeting components. Our engineers are working to identify the issue and will provide another update shortly.

Login to GoTo applications - 504 timeout - multiple products impacted

Apr <var data-var='date'>18</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>18</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>18</var>, <var data-var='time'>10:49</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, we will be conducting service maintenance on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. The maintenance will occur on the date and time listed below. Date and Time: April 18th, 2026 , 6:00 AM to 9:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 3-hour (180 minutes) maintenance window. What to expect: During the maintenance window, up to 180 minutes of service impact is expected, and the products listed below will be temporarily unavailable: Rescue, Live Guide and Live Lens: Rescue sessions that are already started and picked up will continue without interruption, so technicians can keep working as usual. The following features will not be available during the maintenance Registering new accounts Technician and Admin logins Accessing or making changes on the website (including purchases) Starting a new session, transferring, holding, or closing sessions No historical session data will be lost and will again be available after the maintenance is complete. LogMeIn Pro and Central: Existing remote access sessions will remain active, and the users can continue to work with no interruption. The following features will not be available during the maintenance Registration or creating new accounts Logging in to Central or the My Computers page Accessing or making changes on the website (such as user management, subscription management, purchases, reports) Accessing features through the API (including desktop and mobile LogMeIn Clients) Starting new Remote Access sessions (remote control, file manager, dashboard, etc.) Host login or logout Adding new Hosts Modifying Host subscriptions Executing O2M tasks Join.Me: Existing join.me sessions (both voice and screen sharing) will continue without interruption. However, users won't be able to use certain in-app features, such as starting or stopping recordings, mute, and chime, during maintenance. The following features will not be available during the maintenance Registering new accounts Starting a new screen sharing or VoIP audio session Starting a new phone audio session Joining an existing screen sharing session (including reconnecting) Accessing or making changes on the website (including purchases) Hamachi: Existing network connections will not be interrupted. The following features will not be available during the maintenance Registering new accounts Accessing or making changes on the website (including purchases) Adding new hosts to your network Hosts coming online or going offline in networks GoToMyPC: GoToMyPC users with TFA setup won't be able to login during the maintenance. We would like to thank you for your patience and understanding during this time period.

LogMeIn Rescue, Live Guide and Live Lens, LogMeIn Pro/Central/ Hamachi, Join.Me, GoToMyPC - Maintenance

Apr <var data-var='date'>15</var>, <var data-var='time'>21:41</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Apr <var data-var='date'>15</var>, <var data-var='time'>21:38</var> UTC Monitoring - Our underlying third-party service provider has corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. Apr <var data-var='date'>15</var>, <var data-var='time'>21:15</var> UTC Identified - Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution. We will provide another update as soon as they become available. Apr <var data-var='date'>15</var>, <var data-var='time'>21:08</var> UTC Investigating - We are actively investigating reports that some GoTo Connect VoIP Phones Calls customers may be experiencing intermittent issues completing inbound calls. Our engineers are working to identify the issue and will provide another update shortly.

GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors)

Apr <var data-var='date'>15</var>, <var data-var='time'>12:43</var> UTC Completed - This activity has been cancelled. Apr <var data-var='date'>15</var>, <var data-var='time'>11:10</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: April 16th, 2026, 5:30 AM UTC to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

GoToMyPC - Emergency Maintenance

Apr <var data-var='date'>15</var>, <var data-var='time'>07:12</var> UTC Completed - The Scheduled maintenance has been cancelled. Apr <var data-var='date'>15</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>09:47</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: April 15th, 2026, 5:30 AM UTC to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2.5 hours maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

Apr <var data-var='date'> 6</var>, <var data-var='time'>13:47</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Apr <var data-var='date'> 6</var>, <var data-var='time'>13:43</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. Apr <var data-var='date'> 6</var>, <var data-var='time'>13:16</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. Apr <var data-var='date'> 6</var>, <var data-var='time'>12:58</var> UTC Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing issues with call quality for GoToConnect Web, Desktop and Mobile. Our engineers are working to identify the issue and will provide another update shortly.

Is GoToMeeting down?

GoToMeeting status is UNDER MAINTENANCE

Components with issues

Lastest published events

GoTo Products - Scheduled Maintenance

GoToMyPC - Maintenance

GoTo Connect - Authentication issue

GoToMeeting Services, Components and Regions

Recent GoToMeeting events

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance

GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance

GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance

GoTo Connect - Scheduled Maintenance

GoTo Products - Scheduled Maintenance

GoTo Products - Scheduled Maintenance

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Is GoToMeeting down?

GoToMeeting status is UNDER MAINTENANCE

Components with issues

Lastest published events

GoTo Products - Scheduled Maintenance

GoToMyPC - Maintenance

GoTo Connect - Authentication issue

GoToMeeting Services, Components and Regions

Recent GoToMeeting events

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance

GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance

GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance

GoTo Connect - Scheduled Maintenance

GoTo Products - Scheduled Maintenance

GoTo Products - Scheduled Maintenance

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!