THIS IS A SCHEDULED EVENT Apr <var data-var='date'>18</var>, <var data-var='time'>06:00</var> - <var data-var='time'>09:00</var> UTCMar <var data-var='date'>18</var>, <var data-var='time'>10:49</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, we will be conducting service maintenance on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. The maintenance will occur on the date and time listed below. Date and Time: April 18th, 2026 , 6:00 AM to 9:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 3-hour (180 minutes) maintenance window. What to expect: During the maintenance window, up to 180 minutes of service impact is expected, and the products listed below will be temporarily unavailable: Rescue, Live Guide and Live Lens: Rescue sessions that are already started and picked up will continue without interruption, so technicians can keep working as usual. The following features will not be available during the maintenance Registering new accounts Technician and Admin logins Accessing or making changes on the website (including purchases) Starting a new session, transferring, holding, or closing sessions No historical session data will be lost and will again be available after the maintenance is complete. LogMeIn Pro and Central: Existing remote access sessions will remain active, and the users can continue to work with no interruption. The following features will not be available during the maintenance Registration or creating new accounts Logging in to Central or the My Computers page Accessing or making changes on the website (such as user management, subscription management, purchases, reports) Accessing features through the API (including desktop and mobile LogMeIn Clients) Starting new Remote Access sessions (remote control, file manager, dashboard, etc.) Host login or logout Adding new Hosts Modifying Host subscriptions Executing O2M tasks Join.Me: Existing join.me sessions (both voice and screen sharing) will continue without interruption. However, users won't be able to use certain in-app features, such as starting or stopping recordings, mute, and chime, during maintenance. The following features will not be available during the maintenance Registering new accounts Starting a new screen sharing or VoIP audio session Starting a new phone audio session Joining an existing screen sharing session (including reconnecting) Accessing or making changes on the website (including purchases) Hamachi: Existing network connections will not be interrupted. The following features will not be available during the maintenance Registering new accounts Accessing or making changes on the website (including purchases) Adding new hosts to your network Hosts coming online or going offline in networks GoToMyPC: GoToMyPC users with TFA setup won't be able to login during the maintenance. We would like to thank you for your patience and understanding during this time period.

LogMeIn Rescue, Live Guide and Live Lens, LogMeIn Pro/Central/ Hamachi, Join.Me, GoToMyPC - Maintenance

Apr <var data-var='date'> 6</var>, <var data-var='time'>13:47</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.Apr <var data-var='date'> 6</var>, <var data-var='time'>13:43</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.Apr <var data-var='date'> 6</var>, <var data-var='time'>13:16</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.Apr <var data-var='date'> 6</var>, <var data-var='time'>12:58</var> UTC Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing issues with call quality for GoToConnect Web, Desktop and Mobile. Our engineers are working to identify the issue and will provide another update shortly.

GoTo Connect Call Quality issue

Apr <var data-var='date'> 5</var>, <var data-var='time'>11:30</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 5</var>, <var data-var='time'>08:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>20</var>, <var data-var='time'>11:43</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo Connect will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: April 5th, 2026, 08:30 AM UTC to 11:30 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 3-hour maintenance window. What to expect: Customers may not able to see Call history, Call report and Analytics Page for about 25-30 minutes. GoTo Connect calls will not be impacted. We would like to thank you for your patience and understanding during this time.

GoTo Connect Scheduled Maintenance

Mar <var data-var='date'>30</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>30</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>13</var>, <var data-var='time'>09:29</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: March 30th, 2026, 06:00 AM to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2 hours maintenance window. What to expect: Any customers who are utilizing the GoToAssist Corporate interface will experience a 2 hours period of downtime. During this downtime, Customers will be unable to start GoToAssist Corporate sessions or log into their accounts. In-flight sessions will not be affected. We would like to thank you for your patience and understanding during this time period.

GoToAssist Corporate - Maintenance

Mar <var data-var='date'>25</var>, <var data-var='time'>16:35</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.Mar <var data-var='date'>25</var>, <var data-var='time'>16:20</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.Mar <var data-var='date'>25</var>, <var data-var='time'>16:15</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.Mar <var data-var='date'>25</var>, <var data-var='time'>16:08</var> UTC Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing audio issues on calls Our engineers are working to identify the issue and will provide another update shortly.

GoTo Connect - Call audio quality

Mar <var data-var='date'>18</var>, <var data-var='time'>18:19</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.Mar <var data-var='date'>18</var>, <var data-var='time'>16:04</var> UTC Monitoring - Our engineers have corrected the issue and we are monitoring recovery across all services which were affected. We will continue monitoring the situation and provide a final update shortly.Mar <var data-var='date'>18</var>, <var data-var='time'>15:58</var> UTC Update - We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed. We will provide another update shortly.Mar <var data-var='date'>18</var>, <var data-var='time'>15:51</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.Mar <var data-var='date'>18</var>, <var data-var='time'>15:37</var> UTC Investigating - We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions. Our engineers are working to identify the issue and will provide another update shortly.

GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions

Mar <var data-var='date'>18</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>18</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>17</var>, <var data-var='time'>04:38</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: March 18th, 2026, 5:30 AM UTC to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2.5 hours maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

GoToMyPC - Maintenance

Mar <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 7</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 6</var>, <var data-var='time'>11:35</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for Rescue, GoToAssist Remote Support V5, Central, and Pro during the date and time listed below, due to planned AppViewX maintenance. Date and Time: March 7th, 2026, 4:00 AM UTC to 10:00 AM UTC Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor. Duration: All maintenance will be performed within the 6-hour maintenance window. What to expect:During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 15–20 minutes. The following impacts are expected for each product Rescue: Rescue Applet signing may be affected. Depending on your environment, this may result in temporary issues when downloading the Applet or establishing a connection. GoToAssistRemote Support v5: Client application download may not work. Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable. Workaround for Central and Pro: Remote control sessions can still be initiated using the desktop application by following the steps below: * Download the desktop application directly (if already installed, no download is required). * Install the desktop application. * Log in using the desktop application. * Start the remote control session directly from the desktop application instead of the website. We would like to thank you for your patience and understanding during this time.

Emergency Maintenance - Rescue, GoToAssistRemote Support V5, Central & Pro due to AppViewX maintenance.

Mar <var data-var='date'> 5</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 5</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 3</var>, <var data-var='time'>04:18</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: March 5th, 2026, 5:30 AM UTC to 7:30 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2.5 hours maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

Feb <var data-var='date'>27</var>, <var data-var='time'>19:15</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.Feb <var data-var='date'>27</var>, <var data-var='time'>18:42</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.Feb <var data-var='date'>27</var>, <var data-var='time'>18:00</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.Feb <var data-var='date'>27</var>, <var data-var='time'>17:20</var> UTC Update - We are continuing to investigate the reports of call queue distribution issues. Our engineers are still fully engaged to identify the source of issue and will provide another update shortly.Feb <var data-var='date'>27</var>, <var data-var='time'>15:52</var> UTC Investigating - We are actively investigating reports that some Contact Center – Call Queue customers may be experiencing issues with queue calls not being distributed to Contact Center agents. Our engineers are working to identify the issue and will provide another update shortly.

GoTo Contact Center – Call queue distribution issues

Feb <var data-var='date'>27</var>, <var data-var='time'>10:30</var> UTC Resolved - During the period from 08:04 to 9:10 UTC on February 27, a subset of GoTo Connect customers in Europe may have experienced issues receiving inbound PSTN calls. We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

GoTo Connect – Inbound PSTN Calls Not Connecting

Feb <var data-var='date'>12</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>12</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 7</var>, <var data-var='time'>09:10</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: February 12th, 2026, 5:00 AM UTC to 9:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 4-hour maintenance window. What to expect:During the Maintenance, https://get.gotomypc.com/ website might be slow/down. We would like to thank you for your patience and understanding during this time.

Jan <var data-var='date'>30</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>30</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>15</var>, <var data-var='time'>10:29</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: January 30th, 2026, 07:00 AM to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 1 hour maintenance window. What to expect: Any customers utilizing the GoToAssist Corporate interface will experience a 1-hour period of downtime. During this downtime, customers will be unable to start GoToAssist Corporate sessions or log into their accounts. In-flight sessions will not be affected. We would like to thank you for your patience and understanding during this time period.

GoTo Assist Corporate - Maintenance

Jan <var data-var='date'>27</var>, <var data-var='time'>01:40</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.Jan <var data-var='date'>27</var>, <var data-var='time'>01:31</var> UTC Monitoring - Our engineers have begun seeing signs of recovery and are continuing to monitor for continued stability. We will continue monitoring the situation and provide a final update shortly.Jan <var data-var='date'>27</var>, <var data-var='time'>00:53</var> UTC Identified - Engineers have identified an issue with being able to make/commit changes in GoTo Admin. We believe the issue to be linked to a connectivity issue between several of our data centers. We are currently working through this and will provide further details as more information becomes available. We will provide another update shortly.

Other - database replication lag to remote regions

Jan <var data-var='date'>23</var>, <var data-var='time'>22:13</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.Jan <var data-var='date'>23</var>, <var data-var='time'>13:22</var> UTC Monitoring - Microsoft is confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.Jan <var data-var='date'>23</var>, <var data-var='time'>04:12</var> UTC Update - Microsoft is continuing to address the ongoing Microsoft 365 service incident. Microsoft reports improvements in availability, but recovery efforts are still in progress, and some users may continue to experience intermittent impact. For the latest updates, please refer to Microsoft’s status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect. We will continue to share updates as more information becomes available.Jan <var data-var='date'>22</var>, <var data-var='time'>22:21</var> UTC Update - We are aware of an incident impacting Microsoft 365 and Microsoft Outlook users. Microsoft has acknowledged the incident and is actively investigating on their side. Microsoft's incident channel is https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect We will continue to update this incident as more information becomes available.Jan <var data-var='date'>22</var>, <var data-var='time'>22:19</var> UTC Update - We are aware of an incident impacting Microsoft 365 and Microsoft Outlook users. Microsoft has acknowledged the incident and is actively investigating on their side. Microsoft's incident channel is https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect We will continue to update this incident as more information becomes available.Jan <var data-var='date'>22</var>, <var data-var='time'>22:19</var> UTC Update - We are aware of an incident impacting Microsoft 365 and Microsoft Outlook users. Microsoft has acknowledged the incident and is actively investigating on their side. Microsoft's incident channel is https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect We will continue to update this incident as more information becomes available.Jan <var data-var='date'>22</var>, <var data-var='time'>22:10</var> UTC Identified - We are aware of an incident impacting Microsoft 365 and Microsoft Outlook users. Microsoft has acknowledged the incident and is actively investigating on their side. Microsoft's incident channel is https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect We will continue to update this incident as more information becomes available.

Pro and Central - Outlook and Microsoft 365

Jan <var data-var='date'>23</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>23</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>23</var>, <var data-var='time'>06:07</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: January 23rd, 2026, 7:00 AM UTC to 10:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 3-hour maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

GoToMyPC - Emergency Maintenance

Jan <var data-var='date'>21</var>, <var data-var='time'>20:09</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.Jan <var data-var='date'>21</var>, <var data-var='time'>20:03</var> UTC Monitoring - Our engineers are confirming that all services are restored and emails are being delivered. There may be a small delay while the system processes the backlog of accumulated emails. We will continue monitoring the situation and will provide a final update shortly.Jan <var data-var='date'>21</var>, <var data-var='time'>20:01</var> UTC Update - Specifically for GoTO Assist Service Desk, this impacts all email-based processes, including incident creation/update notifications, "email me" reports, and customer invitations. We will provide another update shortly.Jan <var data-var='date'>21</var>, <var data-var='time'>19:47</var> UTC Identified - Our engineers have identified an issue impacting the delivery of emails and are now actively working towards a resolution. This notably impacts emails sent from GoTo Admin (such as new user welcome emails), MFA emails from GoTo Assist, Pro and Central and password reset emails. We will provide another update shortly.

Email delivery issues

Jan <var data-var='date'>18</var>, <var data-var='time'>18:41</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.Jan <var data-var='date'>18</var>, <var data-var='time'>18:26</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.Jan <var data-var='date'>18</var>, <var data-var='time'>18:12</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.Jan <var data-var='date'>18</var>, <var data-var='time'>18:04</var> UTC Investigating - We are aware that a subset of customers may be experiencing inbound/outbound call failure, as well as calls competing with no audio. Our engineers are investigating this, and we will provide further updates as more information becomes available Our engineers are working to identify the issue and will provide another update shortly.

GoTo Connect - inbound/outbound call failure in livephx

Jan <var data-var='date'>12</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>12</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'> 9</var>, <var data-var='time'>12:10</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: January 12th, 2026, 5:30 AM UTC to 9:30 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 4-hour maintenance window. What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

Jan <var data-var='date'> 5</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'> 5</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>29</var>, <var data-var='time'>07:42</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: January 5th, 2026, 5:30 AM UTC to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour and 30-minute maintenance window. What to expect: GoToMyPC customers may expect 5 minutes of downtime. We would like to thank you for your patience and understanding during this time.

Dec <var data-var='date'>18</var>, <var data-var='time'>20:15</var> UTC Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.Dec <var data-var='date'>18</var>, <var data-var='time'>19:42</var> UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.Dec <var data-var='date'>18</var>, <var data-var='time'>19:41</var> UTC Update - Users experiencing this issue should reload their GoTo Connect softphone, to benefit from a change preformed by our engineering teams. We will provide another update shortly.Dec <var data-var='date'>18</var>, <var data-var='time'>19:33</var> UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.Dec <var data-var='date'>18</var>, <var data-var='time'>19:29</var> UTC Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing call issues when using the GoTo Connect softphone. Our engineers are working to identify the issue and will provide another update shortly.

GoTo Connect - Softphone call issues

Dec <var data-var='date'>16</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>16</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>15</var>, <var data-var='time'>09:44</var> UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoToMyPC will be conducting scheduled maintenance on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. Date and Time: December 16th, 2025, 5:30 AM UTC to 8:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: During the scheduled maintenance, there will be no impact on in-flight sessions. However, customers may experience brief disruptions when initiating new remote sessions or accessing the application. These interruptions are expected to last only a few minutes. We would like to thank you for your patience and understanding during this time.

Nov <var data-var='date'>26</var>, <var data-var='time'>08:37</var> UTC Resolved - On 26th November 2025, between 06:51 UTC and 07:03 UTC, a subset of GoTo App users using GoTo Training may have experienced issues with joining or scheduling training sessions due to a small change in the infrastructure. Immediately the issue was identified, we reverted the change and promptly mitigated any further impact. We have confirmed that service has been restored and systems are operational at this time. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

GoTo Training - Join/Scheduling training sessions

Nov <var data-var='date'>24</var>, <var data-var='time'>09:15</var> UTC Completed - The scheduled maintenance has been completed.Nov <var data-var='date'>24</var>, <var data-var='time'>07:15</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>12</var>, <var data-var='time'>08:20</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToAssist team will conduct service maintenance on the following date and time listed below. Our team will take all necessary actions to minimize service interruptions during this event. The maintenance will occur on the date and time listed below. Date and Time: November 24th, 2025 at 07:15 AM to 09:15 AM UTC. Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour maintenance window. What to expect: - In GoToAssist Remote Support v5, users will not be able to join; the recording and the reporting services will be unavailable. - Data of sessions ended during the maintenance window might get lost, recording and reporting might not be created. - Sessions started before the maintenance and ended after the maintenance will behave as expected. - GoToAssist Service Desk features integrated with GoToAssist Remote Support v4 will not be available. We would like to thank you for your patience and understanding during this time period.

GoToAssist Service Desk and GoToAssist Service Remote support  - Maintenance

Nov <var data-var='date'>16</var>, <var data-var='time'>11:00</var> UTC Completed - The scheduled maintenance has been completed.Nov <var data-var='date'>16</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'> 3</var>, <var data-var='time'>07:50</var> UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMYPC team will conduct service maintenance on the following date and time listed below. Our team will take all necessary actions to minimize service interruptions during this event. The maintenance will occur on the date and time listed below. Date and Time: November 16th, 2025 at 04:30 AM to 11:00 AM UTC. Duration: All maintenance will be performed within the 6-hour 30-minute maintenance window. Purpose: This maintenance is to ensure and maintain system performance and stability. What to expect: During the maintenance, GoToMyPC customers may experience issues initiating remote sessions for approximately 20 minutes. Additionally, some in-flight remote sessions might be affected, potentially resulting in issues such as screen freezes. We would like to thank you for your patience and understanding during this time.

Is GoToMeeting down?

GoToMeeting status is UP

Lastest published events

GoTo Connect Call Quality issue

GoTo Connect Scheduled Maintenance

GoToAssist Corporate - Maintenance

GoToMeeting Services, Components and Regions

Recent GoToMeeting events

LogMeIn Rescue, Live Guide and Live Lens, LogMeIn Pro/Central/ Hamachi, Join.Me, GoToMyPC - Maintenance

GoTo Connect Call Quality issue

GoTo Connect Scheduled Maintenance

GoToAssist Corporate - Maintenance

GoTo Connect - Call audio quality

GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions

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Is GoToMeeting down?

GoToMeeting status is UP

Lastest published events

GoTo Connect Call Quality issue

GoTo Connect Scheduled Maintenance

GoToAssist Corporate - Maintenance

GoToMeeting Services, Components and Regions

Recent GoToMeeting events

LogMeIn Rescue, Live Guide and Live Lens, LogMeIn Pro/Central/ Hamachi, Join.Me, GoToMyPC - Maintenance

GoTo Connect Call Quality issue

GoTo Connect Scheduled Maintenance

GoToAssist Corporate - Maintenance

GoTo Connect - Call audio quality

GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!