Status: Resolved The issue affecting Gong's MCP integration has been resolved, and all connection routing functionality has returned to normal operations.

MCP connection issues affecting Gong AI tools

Status: Resolved This issue has been resolved. Affected components
 <ul>
 <li>Web App (Operational)</li>
 </ul>

Gong Application Sign-in Issues

Status: Resolved The issue has been resolved. Affected components
 <ul>
 <li>Data Capture (Operational)</li>
 </ul>

Call processing delays

Status: Resolved The issue affecting the Gong extension has been fully resolved. Affected components
 <ul>
 <li>Data Capture (Operational)</li>
 </ul>

Gong extension issue

Status: Resolved The issue has been resolved. Affected components
 <ul>
 <li>Web App (Operational)</li>
<li>Mobile App (Operational)</li>
<li>Data Capture (Operational)</li>
 </ul>

Gong Platform Issues

Status: Resolved Gong platform is fully operational. Affected components
 <ul>
 <li>Web App (Operational)</li>
<li>Mobile App (Operational)</li>
 </ul>

Service Alert: Gong Platform Issues

Delays in Exporting Activities to CRM

Status: Resolved The issue has been resolved. Affected components
 <ul>
 <li>Forecast (Operational)</li>
 </ul>

Team insights page is failing to load

Status: Resolved The issue has been resolved. Affected components
 <ul>
 <li>Web App (Operational)</li>
 </ul>

Web app - Limited scope incident

Status: Resolved The incident has been resolved Affected components
 <ul>
 <li>Web App (Operational)</li>
 </ul>

Call page - Service disruption

Status: Resolved Problem: Our Google app lost access, preventing all read and write operations for email and calendar integrations.

Impact: Customers were unable to send emails, connect their Google accounts, or sync calendar events due to a complete loss of Google integration access.

Steps to resolve: We are monitoring and have observed emails being ingested again and google access is restored Affected components
 <ul>
 <li>Web App (Operational)</li>
<li>Mobile App (Operational)</li>
<li>Data Capture (Operational)</li>
 </ul>

We are currently experiencing performance degradation on google services

Consent App: Google Add-in Meeting Link Generation Issue

Status: Resolved The issue has been fully resolved. Affected components
 <ul>
 <li>Web App (Operational)</li>
 </ul>

Admin - Limited scope incident

Webex Calls May Not Be Recorded

Google Meet Calls May Not Be Recorded

Forecast - Service disruption

Status: Resolved The issue affecting telephony systems, email/call synchronization, and related data processing has been resolved. All systems and performance metrics have returned to normal. Affected components
 <ul>
 <li>Data Capture (Operational)</li>
 </ul>

Is Gong down?

Gong status is UP

Lastest published events

MCP connection issues affecting Gong AI tools

Gong Application Sign-in Issues

Call processing delays

Gong Services, Components and Regions

Recent Gong events

MCP connection issues affecting Gong AI tools

Gong Application Sign-in Issues

Call processing delays

Gong extension issue

Gong Platform Issues

Service Alert: Gong Platform Issues