Jun <var data-var='date'> 5</var>, <var data-var='time'>07:42</var> PDT Resolved - The issue with GoGuardian Admin is fully resolved. All applications are fully functioning. Thank you. Jun <var data-var='date'> 5</var>, <var data-var='time'>07:02</var> PDT Monitoring - We have identified and fixed the bug that was causing our GoGuardian Admin product to display as if policies were "blank" and/or to show an error 500. This fix has been released and we will continue monitoring for any further concerns. However, we have confidence that this issue has been fully resolved. We greatly apologize for the inconvenience. Jun <var data-var='date'> 5</var>, <var data-var='time'>06:44</var> PDT Update - We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience. Jun <var data-var='date'> 5</var>, <var data-var='time'>06:27</var> PDT Update - We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience. Jun <var data-var='date'> 5</var>, <var data-var='time'>06:09</var> PDT Investigating - We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.

Admin Policies- website urls not loading

May <var data-var='date'> 6</var>, <var data-var='time'>08:09</var> PDT Resolved - We have fully resolved an issue with Organization Management If you are still experiencing trouble, please reach out to our support team. Thank you for your patience. May <var data-var='date'> 6</var>, <var data-var='time'>08:07</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'> 6</var>, <var data-var='time'>07:41</var> PDT Investigating - As of approximately 7:39am pacific we have noticed that the Product Selector may be missing from Organization Management. Our team is currently investigating the issue. We sincerely apologize for any inconvenience.

Degraded Performance: Organization Management - Product Selector

Mar <var data-var='date'>27</var>, <var data-var='time'>11:31</var> PDT Resolved - This incident has been resolved and the GGDNS Filtering should be fully operational. Sorry for the inconvenience. Mar <var data-var='date'>27</var>, <var data-var='time'>10:27</var> PDT Identified - As of approximately 12:38pm ET, we have seen some increase in latency for Admin DNS Filtering. Our team is currently working to resolve this issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience.

Degraded Performance: GoGuardian DNS Filtering

Mar <var data-var='date'>25</var>, <var data-var='time'>09:36</var> PDT Resolved - We have resolved the issue that resulted in trouble with locking/unlocking devices and opening/closing tabs within GoGuardian Teacher. These commands should now work as expected. Thank you for your patience and we apologize for any inconvenience caused by this issue. Mar <var data-var='date'>25</var>, <var data-var='time'>09:28</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>25</var>, <var data-var='time'>08:55</var> PDT Investigating - It looks like users are experiencing trouble with locking/unlocking devices and opening/closing tabs within GoGuardian Teacher, starting at approximately 8:30 AM Pacific Time. We are currently investigating the issue and working towards a fix. We will keep you updated with additional details. We sincerely apologize for any inconvenience.

Major Outage: [Teacher]

Mar <var data-var='date'> 3</var>, <var data-var='time'>14:03</var> PST Resolved - We have resolved the issue that resulted in increased reports of degraded performance when starting classroom sessions in GoGuardian Teacher. Your sessions should now work as expected. Thank you for your patience and we apologize for any inconvenience caused by this issue. Mar <var data-var='date'> 3</var>, <var data-var='time'>13:34</var> PST Investigating - It looks like some users are experiencing trouble starting classroom sessions within GoGuardian Teacher, starting at approximately 1PM Pacific Time. We are currently investigating the issue and working towards a fix. We will keep you updated with additional details. We sincerely apologize for any inconvenience.

GGT Classroom degraded experience

Dec <var data-var='date'>11</var>, <var data-var='time'>17:17</var> PST Resolved - This issue has been resolved. Dec <var data-var='date'>11</var>, <var data-var='time'>16:39</var> PST Monitoring - We have deployed a fix for the issue of some users being unable to log in to GoGuardian Teacher and are monitoring recovery. Dec <var data-var='date'>11</var>, <var data-var='time'>16:15</var> PST Identified - We are aware of an issue preventing some users from logging in to GoGuardian Teacher as of approximately 12:45pm PT. We have identified a potential cause and are working to resolve it as soon as possible.

Some Users Unable to Log In to GoGuardian Teacher

Nov <var data-var='date'> 4</var>, <var data-var='time'>10:38</var> PST Resolved - Update: Google has indicated that the incident affecting Chromebook logins has been fully resolved. https://support.cloud.google.com/portal/system-status?product=WORKSPACE Thank you for your patience and understanding. Nov <var data-var='date'> 4</var>, <var data-var='time'>10:04</var> PST Update - We are continuing to investigate this issue. Nov <var data-var='date'> 4</var>, <var data-var='time'>09:58</var> PST Investigating - We are currently monitoring a reported issue affecting Google Chromebooks, where users are experiencing login difficulties. This issue is impacting both staff and students using Chromebooks. Our teams are actively monitoring the situation. We’ll provide updates as more information becomes available. Google Outage Page https://downdetector.com/status/google/

Google is experiencing issues with Chromebook logins

Sep <var data-var='date'> 4</var>, <var data-var='time'>15:01</var> PDT Resolved - This issue has been resolved. Sep <var data-var='date'> 4</var>, <var data-var='time'>12:34</var> PDT Investigating - We are currently experiencing a slight delay in our service. Student online activity is being captured, however the processing of alert cards may be delayed. Please be assured that our team is working hard to resolve the issue. We apologize for any inconvenience this may cause.

GoGuardian Beacon Degraded Performance

Aug <var data-var='date'>11</var>, <var data-var='time'>08:36</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>11</var>, <var data-var='time'>08:36</var> PDT Update - GoGuardian Fleet latency has improved significantly and jobs are processing as expected. We are continuing to monitor latency, but are confident this issue has been resolved. Thanks for your patience while we worked to resolve this issue and we apologize for any trouble caused by this issue. Aug <var data-var='date'> 9</var>, <var data-var='time'>15:09</var> PDT Monitoring - Fleet sync latency has improved and we’re continuing to closely monitor latency while working with our third-party service provider. We will continue to provide updates as they become available. Aug <var data-var='date'> 8</var>, <var data-var='time'>14:40</var> PDT Identified - We have identified an issue with an upstream third-party service provider whose apis are currently experiencing high latency. This high latency is causing higher than normal GoGuardian Fleet sync times. We are in contact with our third-party service provider who is working to improve latency, and will continue to share status updates on this issue as they become available. We appreciate your patience and apologize for any trouble caused by this issue. Aug <var data-var='date'> 8</var>, <var data-var='time'>12:17</var> PDT Investigating - We are currently investigating an issue causing GoGuardian Fleet syncs to not function as expected. Syncs may be running for over 24 hours without completion. We sincerely apologize for any trouble caused by this issue.

GoGuardian Fleet Sync Partial Outage - Long Sync Times

Aug <var data-var='date'> 6</var>, <var data-var='time'>13:30</var> PDT Resolved - We have resolved an issue with GoGuardian App-based deployments for GoGuardian Admin, GoGuardian Teacher, and GoGuardian Beacon, in which users may have experienced trouble with monitoring student devices and data between approximately 4:30pm ET and 6pm ET. If you are still experiencing trouble, please reach out to our support team using the form available here: https://support.goguardian.com/s/contactsupport. Thank you for your patience, and we apologize for any inconvenience caused by this downtime.

GoGuardian App Partial Outage

Jun <var data-var='date'>12</var>, <var data-var='time'>14:56</var> PDT Resolved - We have resolved the issue causing trouble when connecting to the GoGuardian Teacher dashboard, which users may have experienced between 2:00 and 2:15 Pacific Time. Service has been fully restored. We apologize for any trouble caused by this issue. Jun <var data-var='date'>12</var>, <var data-var='time'>14:20</var> PDT Monitoring - We have implemented a fix to resolve issues related to loading the GoGuardian Teacher dashboard and service has been restored. We will continue to monitor performance to ensure full functionality. We apologize for any trouble caused by this issue. Jun <var data-var='date'>12</var>, <var data-var='time'>14:14</var> PDT Investigating - Some users may experience trouble connecting to GoGuardian Teacher, starting at approximately 2:00 PM Pacific Time. We are currently investigating the issue and working towards a resolution. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

GoGuardian Teacher Degraded Performance

Jun <var data-var='date'> 6</var>, <var data-var='time'>16:04</var> PDT Resolved - We have fully resolved an issue with GoGuardian Fleet in which users may have experienced the inability to view and edit newly synced devices. If you are still experiencing trouble, please reach out to our support team by responding to this message and sharing details of devices which may still be missing. Thank you for your patience while we worked to resolve this issue. Jun <var data-var='date'> 5</var>, <var data-var='time'>09:39</var> PDT Investigating - We are currently investigating an issue preventing GoGuardian Fleet from working as expected. Access to view and edit newly synced devices may be currently unavailable. Our teams working to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

GoGuardian Fleet Devices

May <var data-var='date'>29</var>, <var data-var='time'>13:50</var> PDT Resolved - GoGuardian Beacon SMS/text message alert notifications have been fully restored and monitoring has now concluded. May <var data-var='date'> 9</var>, <var data-var='time'>11:12</var> PDT Monitoring - Update for GoGuardian Beacon SMS/text messages not being received for some customers and carriers - service has been restored for a majority of our customers. We will continue to monitor performance to ensure full functionality. Thank you for your patience. May <var data-var='date'> 8</var>, <var data-var='time'>13:49</var> PDT Update - We are in ongoing communication with our service providers to resolve the issue regarding GoGuardian Beacon SMS/text messages not being received for some customers. As a reminder, email notifications are still working as expected. Thank you for your patience. May <var data-var='date'> 7</var>, <var data-var='time'>11:22</var> PDT Investigating - Beacon SMS/text messages are currently not being received in some instances. We are working with carriers to resolve the issue. Please note that email notifications are still working as expected.

GoGuardian Beacon SMS Notifications: Degraded Performance

May <var data-var='date'> 7</var>, <var data-var='time'>10:08</var> PDT Resolved - We have resolved the issue causing issues when loading specific student report activity pages which users may have experienced between 5:20AM PDT and 9:10AM PDT. Service has been fully restored. We apologize for any trouble caused by this issue. May <var data-var='date'> 7</var>, <var data-var='time'>09:27</var> PDT Monitoring - We have implemented a fix to resolve issues related to loading student report activity within GoGuardian Admin starting approximately around 5:20AM PDT (8:20AM EDT) and service has been restored for a majority of our customers. We will continue to monitor performance to ensure full functionality. We apologize for any trouble caused by this issue. May <var data-var='date'> 7</var>, <var data-var='time'>06:23</var> PDT Investigating - Some users may experience trouble loading specific student report pages within GoGuardian Admin, starting at approximately 5:20AM PDT (8:20AM EDT). We are currently investigating the issue and working towards a fix. Filtering remains working as expected. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

GoGuardian Admin Degraded Performance

Apr <var data-var='date'>14</var>, <var data-var='time'>19:00</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>14</var>, <var data-var='time'>18:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>14</var>, <var data-var='time'>13:50</var> PDT Scheduled - We will be performing a database update between 9:00PM - 10PM Eastern/6:00PM -7:00PM Pacific. During this time, updates will not save within GoGuardian Teacher and error messages may be shown. This includes but may not be limited to starting or stopping a session, editing classroom rosters, or editing scenes and schedules. Chat messages sent during this time will not be saved. Browsing data will continue to be logged and recorded, and live sessions will continue to work with degraded features during this time.

GoGuardian Teacher Scheduled Maintenance

Mar <var data-var='date'>10</var>, <var data-var='time'>13:06</var> PDT Resolved - We successfully deployed a fix to address reports of trouble loading classrooms within GoGuardian Teacher. All internal latency metrics have returned to normal after an additional fix was deployed on Friday, March 7, 2025, and the majority of customers who reported latency have confirmed their performance has returned back to normal. To ensure your browser has received updates, please refresh your GoGuardian Teacher dashboard using CTRL+SHIFT+R (Windows/ChromeOS) or CMD+SHIFT+R (Mac) to ensure your GoGuardian Teacher is updated. If you continue to run into trouble with latency, please submit a case https://support.goguardian.com/s/contactsupport and include the URL you are on when seeing the slowness or latency from your address bar, and what action you're attempting (using Groups for example) when you see it most. Thank you for your patience while we have worked to address this issue. Mar <var data-var='date'> 6</var>, <var data-var='time'>13:08</var> PST Monitoring - We have deployed a fix to address reports of trouble loading classrooms within GoGuardian Teacher. Please refresh your GoGuardian Teacher dashboard using CTRL+SHIFT+R (Windows/ChromeOS) or CMD+SHIFT+R (Mac) to ensure your GoGuardian Teacher is updated. If you continue to run into trouble with latency, please submit a case https://support.goguardian.com/s/contactsupport and include the URL you are on when seeing the slowness or latency from your address bar, and what action you're attempting (using Groups for example) when you see it most. Thank you for your patience while we have worked to address this issue. Mar <var data-var='date'> 6</var>, <var data-var='time'>10:39</var> PST Investigating - Some users may experience trouble loading classroom data within GoGuardian Teacher, starting at approximately Wednesday, March 5th, 2025. Users have reported slowness while using GoGuardian Teacher. So far, not all teachers seem to be impacted, but the number of reports has grown in the past 24 hours. Teachers attempting to monitor larger classrooms may be more likely to experience trouble with latency. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience caused by this issue.

Dec <var data-var='date'>17</var>, <var data-var='time'>11:19</var> PST Resolved - We have resolved an issue preventing GoGuardian Admin in which student data did not load past the first page of results between approximately 9:50AM and 2:15AM Eastern Time. We sincerely apologize for any inconvenience caused by this issue. If you continue to have trouble reviewing student history, please contact support using the form here: https://support.goguardian.com/s/contactsupport Dec <var data-var='date'>17</var>, <var data-var='time'>11:18</var> PST Update - We have resolved an issue preventing GoGuardian Admin in which student data did not load past the first page of results between approximately 9:50AM and 2:15AM Eastern Time. We sincerely apologize for any inconvenience caused by this issue. If you continue to have trouble reviewing student history, please contact support using the form here: https://support.goguardian.com/s/contactsupport Dec <var data-var='date'>17</var>, <var data-var='time'>08:34</var> PST Investigating - We are currently investigating an issue preventing GoGuardian Admin from working as expected, starting at approximately 9:50AM Eastern Time. This issue is isolated to loading student data within GoGuardian Admin for review. Admin filtering and monitoring functionality is still fully operational. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

Dec <var data-var='date'> 3</var>, <var data-var='time'>11:22</var> PST Resolved - After monitoring for a few days, we are confident we have resolved an issue with GoGuardian Teacher causing sessions to not run as expected. If you are still experiencing trouble, please reach out to our support team here: https://support.goguardian.com/s/contactsupport . Thank you for your patience. Nov <var data-var='date'>25</var>, <var data-var='time'>09:20</var> PST Update - We have implemented a fix for an issue affecting GoGuardian Teacher from approximately 7:00AM to 8:20AM Pacific Time and functionality should now be completely restored. Our teams will continue to monitor performance to ensure full access and functionality. We apologize for any trouble caused by this issue. Nov <var data-var='date'>25</var>, <var data-var='time'>08:31</var> PST Update - We have implemented a fix for an issue affecting GoGuardian Teacher from approximately 7:00AM to 8:20AM Pacific Time and most functionality is now restored, however scheduled sessions will not start automatically until the solution fully propagates. Our teams will continue to monitor performance to ensure full access and functionality. We apologize for any trouble caused by this issue. Nov <var data-var='date'>25</var>, <var data-var='time'>08:23</var> PST Monitoring - We have implemented a fix for an issue affecting GoGuardian Teacher from approximately 7:00AM to 8:20AM Pacific Time and functionality is now restored. Our teams will continue to monitor performance to ensure full access and functionality. We apologize for any trouble caused by this issue. Nov <var data-var='date'>25</var>, <var data-var='time'>07:08</var> PST Investigating - We are currently investigating an issue preventing GoGuardian Teacher from working as expected, starting at approximately 7:00AM Pacific Time. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

Nov <var data-var='date'> 4</var>, <var data-var='time'>14:15</var> PST Resolved - We have confirmed the fix implemented to restore functionality to GoGuardian Admin category toggles has been successful. The issue occurred between at approximately 12:30 PM and 1:00 PM Pacific time. We apologize for any trouble caused by this issue. Nov <var data-var='date'> 4</var>, <var data-var='time'>13:09</var> PST Monitoring - A fix has been implemented to restore the ability to toggle categories within policies in GoGuardian Admin. The issue occurred between approximately 12:30PM and 1:00PM Pacific time. We are currently monitoring the situation as the fix does appear to have successfully restored functionality. We apologize for any trouble caused by this issue. Nov <var data-var='date'> 4</var>, <var data-var='time'>12:54</var> PST Update - We are continuing to investigate this issue. Nov <var data-var='date'> 4</var>, <var data-var='time'>12:54</var> PST Investigating - Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 12:30 PM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience

GoGuardian Admin Policy Categories Degraded Performance

Nov <var data-var='date'> 1</var>, <var data-var='time'>13:39</var> PDT Resolved - We have confirmed the fix implemented to restore functionality to GoGuardian Admin category toggles has been successful. The issue occurred between at approximately 11:45 AM and 12:30PM Pacific time. We apologize for any trouble caused by this issue. Nov <var data-var='date'> 1</var>, <var data-var='time'>12:30</var> PDT Monitoring - A fix has been implemented to restore the ability to toggle categories within policies in GoGuardian Admin. The issue occurred between approximately 11:45 AM and 12:30 PM Pacific time. We are currently monitoring the situation as the fix does appear to have successfully restored functionality. We apologize for any trouble caused by this issue. Nov <var data-var='date'> 1</var>, <var data-var='time'>11:53</var> PDT Investigating - Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 11:45 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience

Oct <var data-var='date'>28</var>, <var data-var='time'>16:36</var> PDT Resolved - After monitoring GoGuardian Admin functionality between 12PM and 4:30PM Pacific time, we can confirm the issue has been fully resolved. The issue occurred between approximately 11:45 AM and 12:00 PM Pacific time. We apologize for any trouble caused by this issue. Oct <var data-var='date'>28</var>, <var data-var='time'>12:00</var> PDT Monitoring - A fix has been implemented to restore the ability to toggle categories within policies in GoGuardian Admin. The issue occurred between approximately 11:45 AM and 12:00 PM Pacific time. We are currently monitoring the situation as the fix does appear to have successfully restored functionality. We apologize for any trouble caused by this issue. Oct <var data-var='date'>28</var>, <var data-var='time'>11:54</var> PDT Investigating - Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 11:45 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience

Oct <var data-var='date'>23</var>, <var data-var='time'>14:47</var> PDT Resolved - We have resolved the issue causing difficulties with GoGuardian Fleet sync, which users may have experienced between 10:00AM and 1:30PM Pacific time. Service has been fully restored. We apologize for any trouble caused by this issue. Oct <var data-var='date'>23</var>, <var data-var='time'>13:38</var> PDT Monitoring - We have implemented a fix to resolve issues related to syncing GoGuardian Fleet and service has been restored for a majority of our customers. We will continue to monitor performance to ensure full functionality. We apologize for any trouble caused by this issue. Oct <var data-var='date'>23</var>, <var data-var='time'>12:29</var> PDT Investigating - Some users may experience trouble syncing information from the Google Admin Console to GoGuardian Fleet, starting at approximately 10AM Pacific Time. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

GoGuardian Fleet Degraded Performance

Oct <var data-var='date'>15</var>, <var data-var='time'>11:19</var> PDT Resolved - We have fully resolved an issue with GoGuardian Teacher causing sessions to not run as expected, which users may have experienced between approximately 8:35AM to 9:45AM Pacific Time. If you are still experiencing trouble, please reach out to our support team here: https://support.goguardian.com/s/contactsupport . Thank you for your patience. Oct <var data-var='date'>15</var>, <var data-var='time'>09:58</var> PDT Monitoring - We have implemented a fix for an issue affecting GoGuardian Teacher from 8:35AM to 9:45AM Pacific Time and access is now restored. Our teams will continue to monitor performance to ensure full access and functionality. We apologize for any trouble caused by this issue. Oct <var data-var='date'>15</var>, <var data-var='time'>08:51</var> PDT Investigating - We are currently investigating an issue preventing GoGuardian Teacher from working as expected, starting at approximately 8:35AM Pacific Time. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

GoGuardian Teacher Outage

Oct <var data-var='date'> 9</var>, <var data-var='time'>15:03</var> PDT Resolved - We have resolved the issue causing trouble loading specific student browsing activity within GoGuardian Admin, Teacher, and Beacon, which users may have experienced between 12:50PM and 2:05 PM Pacific Time. Service has been fully restored. We apologize for any trouble caused by this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>14:08</var> PDT Monitoring - We have implemented a fix to resolve issues related to loading activity data within GoGuardian and service has been restored for a majority of our customers. We will continue to monitor performance to ensure full functionality. We apologize for any trouble caused by this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>13:05</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>13:05</var> PDT Investigating - Some users may experience trouble loading specific browsing activity within GoGuardian Admin, Teacher, and Beacon starting at approximately 12:50PM Pacific Time. We are currently investigating the issue and working towards a fix. The data will be preserved and will reflect once resolved. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

GoGuardian Degraded Performance

Oct <var data-var='date'> 9</var>, <var data-var='time'>11:39</var> PDT Resolved - We have confirmed the fix implemented to restore functionality to GoGuardian Admin category toggles has been successful. The issue occurred between at approximately 8:50 AM and 9:13 AM Pacific time. We apologize for any trouble caused by this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>09:16</var> PDT Monitoring - A fix has been implemented to restore the ability to toggle categories within policies in GoGuardian Admin. The issue occurred between at approximately 8:50 AM and 9:13 AM Pacific time. We are currently monitoring the situation as the fix does appear to have successfully restored functionality. We apologize for any trouble caused by this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>09:06</var> PDT Investigating - Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 8:50 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience

Is GoGuardian down?

GoGuardian status is UP

Lastest published events

Admin Policies- website urls not loading

Degraded Performance: Organization Management - Product Selector

Degraded Performance: GoGuardian DNS Filtering

GoGuardian Services, Components and Regions

Recent GoGuardian events

Admin Policies- website urls not loading

Degraded Performance: Organization Management - Product Selector

Degraded Performance: GoGuardian DNS Filtering

Major Outage: [Teacher]

GGT Classroom degraded experience

Some Users Unable to Log In to GoGuardian Teacher

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Is GoGuardian down?

GoGuardian status is UP

Lastest published events

Admin Policies- website urls not loading

Degraded Performance: Organization Management - Product Selector

Degraded Performance: GoGuardian DNS Filtering

GoGuardian Services, Components and Regions

Recent GoGuardian events

Admin Policies- website urls not loading

Degraded Performance: Organization Management - Product Selector

Degraded Performance: GoGuardian DNS Filtering

Major Outage: [Teacher]

GGT Classroom degraded experience

Some Users Unable to Log In to GoGuardian Teacher

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!