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Is Genesys Cloud down?

Genesys Cloud status is UP

Checked the offical status page 1 minute ago

Lastest published events

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Genesys Cloud Maintenance - Asia Pacific (Singapore)

Feb 12, 2026, 9:00 PM
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Analytics Delays - Tokyo

Feb 2, 2026, 1:07 PM
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Analytics Data Availability - Mumbai and Sao Paulo

Jan 29, 2026, 6:03 PM
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Get notified when Genesys Cloud is down
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Genesys Cloud Services, Components and Regions

Platform
Identity & Access Management
Inbound Calls
IVR
ACD Routing
Outbound Calls
GenesysCloud Soft Phone
Web Messaging
Chat
Agent Copilot
Co-Browse
Email
Third-Party Digital Channels
Self Service & Automation
Voicemail
Video
Workforce Engagement
Reporting
Recording
Quality Management
Data Sync Integrations
Directory
Fax
Documents

Recent Genesys Cloud events

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Genesys Cloud Maintenance - Americas (Sao Paulo)

Feb 23, 2026, 6:00 AM
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Genesys Cloud Maintenance - Asia Pacific (Singapore)

Feb 12, 2026, 9:00 PM
genesys-cloud-icon

Analytics Delays - Tokyo

Feb 2, 2026, 1:07 PM
genesys-cloud-icon

Analytics Data Availability - Mumbai and Sao Paulo

Jan 29, 2026, 6:03 PM
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Elevated Error Rates - Analytics

Jan 29, 2026, 12:38 PM
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Agent Status Errors: Americas (US East)

Jan 23, 2026, 7:04 PM

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