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Is Genesys Cloud down?

Genesys Cloud status is UP

Checked the offical status page 14 seconds ago

Lastest published events

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Elevated Error Rates - Inbound/Outbound Calls (US-East)

Dec 23, 2025, 4:08 PM
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Planned Maintenance: North American Toll-Free Numbers

Dec 17, 2025, 11:00 AM
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Elevated Error Rates EMEA (Frankfurt, Ireland, London)

Dec 16, 2025, 2:47 PM
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Genesys Cloud Services, Components and Regions

Platform
Identity & Access Management
Inbound Calls
IVR
ACD Routing
Outbound Calls
GenesysCloud Soft Phone
Web Messaging
Chat
Agent Copilot
Co-Browse
Email
Third-Party Digital Channels
Self Service & Automation
Voicemail
Video
Workforce Engagement
Reporting
Recording
Quality Management
Data Sync Integrations
Directory
Fax
Documents

Recent Genesys Cloud events

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Elevated Error Rates - Inbound/Outbound Calls (US-East)

Dec 23, 2025, 4:08 PM
genesys-cloud-icon

Planned Maintenance: North American Toll-Free Numbers

Dec 17, 2025, 11:00 AM
genesys-cloud-icon

Elevated Error Rates EMEA (Frankfurt, Ireland, London)

Dec 16, 2025, 2:47 PM
genesys-cloud-icon

Planned Maintenance: North American Toll-Free Numbers

Dec 16, 2025, 11:00 AM
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Elevated Error Rates - APAC (Tokyo)

Nov 28, 2025, 6:30 AM
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Analytics and Reporting Delays: EMEA (Frankfurt)

Nov 13, 2025, 1:57 AM

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